Job Description

LICENSE INSPECTOR

JOB CODE 03600

Effective Date:	05/93A

DISTINGUISHING FEATURES OF THE CLASS:

The fundamental reason this classification exists is to enforce all business, regulatory, and privilege tax licensing ordinances and the Annual License Fee Program. License Inspectors determine required licenses for each business, verify possession of required licenses, and assist the business/licensee in initiating and maintaining compliance. In addition, incumbents are responsible for issuing notices of violation to non-complying businesses and following up on each to ensure eventual compliance. License Inspectors work with other Finance Department staff and Police and Zoning personnel in the resolution of violations. Completion of the License Inspector Trainee program, knowledge of the licensing ordinances, and the ability to perform work independently distinguishes this class from the License Inspector Trainee. License Inspectors work under the general supervision of the Tax Enforcement Supervisor.

ESSENTIAL FUNCTIONS:

• Canvasses the City looking for new businesses engaged in activities which require licensing;
• Conducts field and office research to determine if the City's licensing requirements are being met;
• Writes and issues notices of violations based on the City Tax and Regulatory Codes;
• Conducts field inspections to determine individual business compliance with City Codes and Regulations;
• Informs business managers of licensing requirements and explains legal requirements, rules, regulations, procedures, and ordinances of the City;
• Documents and keeps records of inspection related activities;
• Conducts compliance follow-ups to ensure licensing requirements have been met;
• Posts legal notices for such things as liquor applications and tent posting notices as prescribed by law and department procedure;
• Plans and performs licensing efforts at special events;
• Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.

Required Knowledge, Skills and Abilities:

Knowledge of:

• Public relations techniques.
• City Tax and Regulatory Codes.
• Office procedures and equipment.
• The City's computerized information system.
• Canvassing methods and the street layout of the City of Phoenix.
• Policies, procedures, and functions of the Tax and License Division.

Ability to:

• Comprehend and make inferences from material written in the English language.
• Communicate orally in the English language with business managers, co-workers, and the public in face-to-face one-to-one settings, using a telephone, or in group settings.
• Move objects weighing less than 25 pounds long distances (more than 20 feet). (Examples: camera, hammer, posting material for legal posting, and work materials to and from vehicle.)
• Make precise arm-hand positioning movements and maintains static, continuous or repetitive arm-hand position to operate microfilm readers/printers, microfiche readers/printers, computer equipment and other office equipment.
• Follow oral and written directions.
• Climbs ladders or steps to reach business locations.
• Travels across rough, uneven or rocky surfaces to post legal notices at construction sites.
• Work cooperatively with other City employees, taxpayers and the public.
• Work safely without presenting a direct threat to self or others.
• Plan and organize own work load within constraints (examples: field inspection work, office research and telephone follow-ups).
• Make arithmetical computations (multiplication, division, percentage calculations, addition, and subtraction).

Additional Requirements:

• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
• Some positions will require the performance of other essential and marginal functions depending upon work location, assignment, or shift.

ACCEPTABLE EXPERIENCE AND TRAINING:
Completion of the Tax and License Division's License Inspector Trainee program. Other combinations of experience and education that meet the minimum requirements may be substituted.