Industrial Pretreatment Program

The Industrial Pretreatment Program is a federally mandated program under the Clean Water Act, which controls the discharges of selected industrial and commercial facilities, called Significant Industrial Users (SIUs) to the sanitary sewer system. Goals of our Pretreatment Program are: Contact Environmental Quality Specialist Terrance Romaine (602)534-2085 or email at terrance.romaine@phoenix.gov.

Significant Industrial User and Pretreatment Requirements

The EPA, for specific categorical facilities, has developed federal wastewater discharge limits. The city of Phoenix developed local limitations that generally apply to specific industrial processes. The City issues Class “A” industrial wastewater discharge permits to: Refer to the City of Phoenix Code - Chapter 28 that spells out the various requirements and permit costs. The FAQ section provides briefer relevant Chapter 28 excerpts.

The City has developed a Civil Penalty Policy containing detailed procedures as to how the Pollution Control Division will calculate civil penalties for instances of industrial user noncompliance.


Permitting Flowcharts

Questions about whether a Class “A” or Class "B" permit is required?
Review this flowchart.

Like to know more about the permit process?
Review this flowchart.


One Time Discharge Permits

One-time Discharge/Manhole Entry permits may be issued for the disposal of contaminated groundwater and other one-time discharges into the City of Phoenix sanitary sewer system. Requests for one-time/manhole entry permits must be in writing and mailed to the P2 Program Supervisor two weeks prior to the anticipated discharge date(s). The request must include the following information:

If the point of entry is not a City manhole, include

Submit with the request Laboratory results, Material Safety Data Sheets, product information, or other relevant information that will assist the P2 section in evaluating the water/wastewater’s compliance with the Phoenix City Code, Chapter 28.


Report Examples

The following forms are provided for your review (requires Adobe Acrobat Reader)


Compliance Academy

Contact (602) 262-1859 for more information.
The Industrial Pretreatment Compliance Academy consists of six, two-hour classes that educate the public about Industrial Pretreatment Program requirements and how they can be met. Although each class is designed to stand-alone from the others, completion of all six is recommended. Choose any of the below topics for more information:


Regulatory Activities

To achieve the greatest degree of compliance by industrial users, the city of Phoenix uses a variety of enforcement actions. Enforcement actions available might range from a simple reminder telephone call, to termination of services and assessment of penalties. While enforcement of laws and securing penalties for violations is a part of the city's responsibilities we work closely with our regulated industries to prevent problems from happening.

The Pollution Control Division annually conducts 12-15 Show Cause Meetings designed to thoroughly investigate alleged Wastewater Discharge Permit violations, ensure that the cause of the problem was identified, and reduce the probability of future problems. Significant Industrial Users are afforded the opportunity to fully explain their actions taken to discover how problems occurred and how they were resolved. Show Cause Meetings typically conclude with a   Pretreatment Settlement Agreement (PSA) between the city of Phoenix and the company.

Last Modified on September 13, 201109/12/2011 14:58:11