Human Services Landlord and Tenant Program

Landlord and Tenant Logo

The Landlord and Tenant Program provides educational services and information to landlords and tenants on their rights under the Arizona Residential Landlord and Tenant Act. We offer one-on-one counseling and education by telephone and in-person appointments at the Travis L. Williams Family Services Center.

To make an appointment, call (602) 262-7210 or email landlord.tenant.hsd@phoenix.gov

The City of Phoenix also partners with Community Legal Services to provide the Tenants Eviction Assistance Project (TEAP). TEAP provides legal assistance, advocacy, and representation at no cost to help tenants navigate the Arizona eviction process.

Counseling Appointments

Appointments are available in person and by phone at the Travis L. Williams Family Services Center, located at 4732 S. Central Avenue. Phoenix, AZ 85040

Appointment Readiness

Before your appointment, please complete and email the fillable intake form landlord.tenant.hsd@phoenix.gov

Please have the following items available at the time of your appointment:

Lease Agreement
Copies of all notices served by either landlord or tenant
Any documents that relate to your landlord/tenant situation

For questions or to make an appointment

For Tenants:

Tenant's Rights and Responsibilities (PDF)

What to Do if Your Air Conditioning is Broken (PDF)

Cooling Ordinance (PDF)

For Landlords:

Forms for Landlords (PDF)

Do you have questions? We have answers!

Landlord/Tenant Rights
Security Deposits
Evictions
Repairs and more!

Upcoming Workshops

Learn about your rights and responsibilities per the Arizona Residential Landlord and Tenant Act. Community workshops offer a variety of topics designed to educate residents and landlords. Workshops can be attended virtually or in-person but require registration in advance. To receive a link to register, please email landlord.tenant.hsd@phoenix.gov or call 602-262-7210

February 21, 2024