Nov. 18, 2010
Phoenix Sky Harbor International Airport was recently ranked as the top airport in the country based on a survey conducted by the Daily Beast, a news-reporting and opinion website which recently acquired Newsweek, forming the Newsweek Daily Beast Company.
Airports were rated in seven areas. On-time departures and arrivals counted for 50 percent of the score. The Daily Beast then used the data from the Bureau of Transportation Statistics to determine how well the airports performed during the busy holiday travel times such as Thanksgiving, Easter, Labor Day, Christmas and New Years. This accounted for another 10 percent of the score. The remaining categories were scored at 10 percent each including the average security wait time; tarmac delays; incidents and accidents; accessibility, baggage claim, check-in process, security, and food and retail services. Some of the data was based on the JD Power and Associates 2009 North American Airport Satisfaction study.
“Our objective at America’s Friendliest Airport is to provide the best travel experience in a safe and secure environment,” said Phoenix Aviation Director Danny Murphy. “The city of Phoenix staff, along with our tenants, airlines and federal agencies, work tirelessly each day to achieve that and it’s nice to be recognized for those efforts,” he said.
Media Contact:
| Sky Harbor Airport Public Information Office | 602-273-3300 |