Answering the Call: 911
Become a Police Communications Operator with PHXPD and Receive a $7,500 Signing Incentive
Phoenix Police Department’s Police Communications Operators are the behind-the-scenes heroes who skillfully handle emergency and non-emergency calls, provide critical guidance, and dispatch police officers with precision and compassion. Their unwavering commitment to public safety and their ability to remain composed under pressure make them the vital link in the chain of emergency response. Discover the pivotal role our 911 operators play in keeping Phoenix safe and learn more about how you can join us in making an impact in our community.
Minimum Requirements
Hiring Process
Salary & Benefits
911 Lateral Hires
- Minimum of one year of public contact, customer service and/or clerical work
- Computer knowledge using Windows-based programs
- Ability to spell accurately
- Ability to sit or stand while on the telephone and using multiple computer monitors for eight to twelve hours per day
- Ability to multitask using the telephone and radio
- Ability to react under time-sensitive, stressful and critical situations
- Ability to accurately follow directions in a fast-paced environment
- Work nights, weekends and holidays
