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NOTICE OF RESULTS
PHOENIX WORKFORCE CONNECTION

OPERATIONS / SERVICE PRODUCTS TASKFORCE
 

 

Pursuant to A.R.S. Section 38-431.02, notice is hereby given to the members of the phoenix workforce connection operations / service products taskforce and to the general public, that the phoenix workforce connection operations / service products taskforce held a meeting open to the public on Thursday, August 21, 2008 at 10:00 a.m. located in the Travis L. Williams Family Services Center, 4732 S. Central Ave., Conference Room 150, Phoenix, Arizona.

 

One or more board members may participate via teleconference.  Agenda items may be taken out of order.

 

The results of the meeting were as follows:

RESULTS

 

 

 

Called to order at 10:05 a.m.

  1. 1.

Call to Order/Roll Call/Introductions

(3 minutes)

Tina Evangelista, Chair

Operations/Service Products Taskforce

Minutes approved

  1. 2.

Review and Approval:

·         June 12, 2008 Meeting Minutes

(5 minutes)

Tina Evangelista, Chair Operations/Service Products Taskforce

Information Reviewed

  1. 3.

Review, discussion and possible action:

·         Review and report out of work on Sub Teams for Service Delivery Principles:

  1. Principle #1 – Every customer will receive prompt service
  2. Principle #2 – Every customer will have an initial needs assessment
  3. Principle #3 – Every customer will have access to an orientation to services
  4. Principle #4 – Every customer will have access to career services
  5. Principle #5 – All staff will have the knowledge, skills, and abilities to assist one-stop customers

(90 minutes)

Tina Evangelista, Chair Operations/Service Products Taskforce

 

Sub Team Representatives:

 

#1 – Diana Pike & Anna Lira

#2 – Lisa Odle & Julie Armstrong

#3 – Maria Ramirez-Trillo & Karen Thorne

#4 – Melanie Radford

#5 – Tina Evangelista, Anna Lira & Maureen Sterbach

Information reviewed

  1.  

Review, discussion and possible action:

·         Report on Workforce Innovations

(10 minutes)

Bill O’Brien, Maricopa Workforce Connections

 

Information requested for future agendas

  1. 5.

Issues and concerns of committee members for further study and/or future agenda items – not for discussion.

Tina Evangelista, Chair Operations/Service Products Taskforce

None

  1. 6.

Call to the Public

Tina Evangelista, Chair

Operations/Service Products Taskforce

Announcements made

  1. 7.

Announcements

Adjourned at 12:08 p.m.

  1. 8.

Adjournment

 

For further information, please call Krista Cambern Rippee, Administrative Assistant II, Community and Economic Development Department at 602-534-0548.

 

The City of Phoenix, Phoenix Workforce Connection is an equal opportunity program.

 

Auxiliary aids and services are available upon request.  For reasonable accommodations, call Bev Marsh, Equal Opportunity Liaison at Voice/602-534-9672 or City TTY Relay/602-534-5500 as early as possible to coordinate needed arrangements.

 

 

July 21, 2008

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Last Modified on 09/05/2008 08:16:08