Effective October 1, 2022
The Arizona Department of Economic Security (DES) began processing Low Income Home Energy Assistance Program (LIHEAP) applications for City of Phoenix residents online at https://era.azdes.gov.
The City of Phoenix no longer processes LIHEAP applications directly.
DES may be reached at:
Fax: (602) 612-8282
Mail: Department of Economic Security LIHEAP
PO BOX 19130
Phoenix, AZ 85009
Emergency Rental Assistance (ERA) Program
City of Phoenix ERA program funding will be exhausted this month (July 2023) and all applications will not receive services. Existing applications will be processed in order of when all required documentation was received. The City strongly encourages residents still in need of rental and utility assistance to explore other options and resources available within the community.
The Eviction Assistance Line will also be discontinued effective July 14, 2023. Future emergency appointments may be made through the on-line application public portal or through the HSD Central Intake Line. If you are still seeking rent or utility assistance after July 14, 2023 community resources have been listed below for your further information.
City of Phoenix HSD Central Intake Line at: 602-534-AIDE (2433)
City of Phoenix Online Application Portal at: phoenix.gov/phxhelp4u
Arizona Department of Economic Security (DES) on-line application portal:
Information and Referral at 2-1-1
ERA Program Dashboard
Visit the ERA Program Dashboard to access current data. The dashboard represents services and expenditure data through Friday of the prior week and does not include administrative costs which is 10% of the total program allocation.