Latest News from Human Services

Domestic Violence Help Available

The Family Advocacy Center remains open during the Covid-19 Pandemic. Many times it is difficult to know where to find help if you or loved ones are in a Domestic Violence situation. Mobile Victim Advocates are available Monday - Friday from 8:00 a.m. to 5:00 p.m. Mobile Victim Advocate Maryvale: (602) 647-5411; Mobile Victim Advocate South Phoenix: (602) 647-2662. Learn more about resources available at Phoenix.gov/DomesticViolence.

Emergency Financial Assistance

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Emergency financial assistance services are available to city of Phoenix residents in crisis situations. Every Monday, calls are accepted to set-up telephone appointments to assess eligibility for assistance. And now you can securely upload all your documents for these requests. Learn more here.

HSD Impacted Services

The Landlord and Tenant Program will temporarily suspend walk-in appointments at the Travis L. Williams Family Services Center until further notice. One-on-one counseling and education will continue to be provided in English and Spanish by telephone and email. Learn more about the services and resources available electronically.

VITA services have been temporarily suspended as a precaution related to COVID-19. You can still do your own simple taxes for free at myfreetaxes.com. To learn more, visit our website at phoenix.gov/eitc.

Since 2003, the City of Phoenix Human Services Department has implemented an Earned Income Tax Credit (EITC) Campaign. Every year millions of dollars in tax refunds go unclaimed because people are unaware of the various credits available to them such as the EITC, a refundable federal income tax credit for low-income working individuals and families. There are several ways to get free tax help.

Homeless Help

Every day of the year is a struggle for those experiencing homelessness in Maricopa County, but generous people who want to help can give in a way that has meaning and impact beyond one meal.

The Healthy Giving Council brings like-minded people and groups together with the goal of providing lasting, long-term help to those experiencing homelessness. Learn more about Healthy Giving at givesmartaz.org.

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PHX C.A.R.E.S. is a coordinated response to work with neighborhoods and individuals experiencing homelessness to educate and focus on solutions. PHX C.A.R.E.S. sends trained outreach teams, that take the time to build rapport and trust with people on the street, to encourage them to accept the services and resources that are offered to help end their homelessness. Learn more about the PHX C.A.R.E.S. program at phoenix.gov/phxcares.

Who We Are

The Human Services Department provides a comprehensive array of services to help people meet emergency, short-and long-term needs, and help every individual reach their highest level of self-sufficiency.

Learn more about HSD

Our Services

Free Tax Preparation Emergency Assistance Senior Services Victim Services Homeless Services Early Head Start & Head Start Strategic Initiatives Volunteer Programs Workforce Development

HSD Publications

The Human Services Department publishes a variety of publications to keep the public, city staff, Mayor and City Council aware of the department's mission, business operations and financial condition. Publications are easy to download and share.

View the Latest Publications

​​Latest News from Human Services