City of Phoenix Jobline: 602-534-JOBS (5627)

The Phoenix Fire Department holds open recruitment for dispatchers a few times each year.

Applications and study guides will ONLY be available through the City Personnel at 135 N. 2nd Avenue in downtown Phoenix, or downloaded from the City of Phoenix Employment Opportunities web site.

Fire Emergency Dispatcher Brochure

E-mail us your interest / questions

Job Description: Operates Fire Computer-Aided Dispatching and other related communications equipment to quickly and accurately receive and transmit information of an emergency nature for Phoenix and surrounding communities. Work involves evaluating incoming calls to determine appropriate level of Fire/EMS assistance required, giving self help if necessary, dispatching units, and transmitting information and messages upon request and/or according to established procedures. Ability to multi-task efficiently in a fast paced environment. Employees are expected to demonstrate extensive communications skills and to exercise considerable judgment under pressure. The eligible (hiring) list will be used to fill full-time, part-time and/or job-share position vacancies that may occur during the life of the list.

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