Landlord and Tenant Program


Health Alert: Coronavirus Disease (COVID-19) Education and Information  

Health Alert

The Landlord and Tenant Program will temporarily suspend walk-in appointments at the Travis L. Williams Family Services Center until further notice.  One-on-one counseling and education will continue to be provided in English and Spanish by telephone and email.

COVID-19 Information and Resources Related to Landlord and Tenant Issues

Information and forms regarding the Coronavirus Aid, Relief, and Economic Security Act (CARES Act) and other local and national COVID-19 resources and information can be found on the Community Legal Services of Arizona web page:

Are you looki​ng for a way to pay your rent, mortgage and utilities? If you are a resident of the city of Phoenix and experiencing financial hardship caused by COVID-19 we may be able to provide assistance.  Households may receive one-time assistance for rent, mortgage and utility payments for the months of March through December 2020 or until funds are exhausted. Only charges incurred after March 1, 2020 are eligible for payment. City of Phoenix Landlord and Tenant Financial Assistance Flyer .pdf 



Phoenix's Landlord and Tenant Program has migrated from the Neighborhood Services Department to the Human Services Department to better align services within the community to help those who may be experiencing hardships.

The three Phoenix Family Services​ Centers also house eviction prevention programs and emergency funds. 

Contact Information
Landlord and Tenant Program
Human Services Department
Travis L. Williams Family Services Center 
4732 S. Central Ave. 
Phoenix, AZ 85040

Phone: 602-262-7210

The Landlord and Tenant Program provides educational services and information to landlords and tenants in-person.  Walk-in client hours are from 8 a.m. to 2:30 p.m.  The following are recommended information to consider bringing to the counseling session:

  • Lease agreement

  • Copies of all notices served by either party

  • Any other documents pertaining to your landlord/tenant situation 

  • Proof of rental payment

​Our program provides education to both landlords and tenants on their rights under the Arizona Residential Landlord and Tenant Act.​​

Forms for LandlordsForms for TenantsTenant's Rights and ResponsibilitiesWhat to Do if Your Air Conditioning is Broken 

​​Upcoming Landlord and Tenant Workshops

Learn about your rights as they pertain to Arizona Residential Landlord/Tenant Law. Workshops offer a variety of topics designed to educate residents.  

For more information on upcoming workshops or to register, ​visit the Neighborhood College webpage.​ ​


October 15, 2020                       6 to 7pm 
Washington Activity Center
2240 W. Citrus Way  ​