Landlord and Tenant Program

The Landlord and Tenant Program has temporarily suspended walk-in appointments at the Travis L. Williams Family Services Center until further notice.  Walk-in services are no longer provided at Phoenix City Hall. One-on-one counseling and education will continue to be provided in English and Spanish by telephone and email.

COVID-19 Information and Resources Related to Landlord and Tenant Issues

Information and forms regarding the Coronavirus Aid, Relief, and Economic Security Act (CARES Act) and other local and national COVID-19 resources and information can be found on the Community Legal Services of Arizona web page:​. 

                                                                                  teap flyer photo​​

The City of Phoenix is also partnering with Community Legal Services to proivde the City ​of Phoenix's Tenants Eviction Assistance Project (TEAP).  TEAP will provide no-cost legal assistance to help with your eviction problems, including working cooperatively with local agencies administering COVID-19 related rental and utility assistance programs for the City of Phoenix, Maricopa County and the State of Arizona. ​Tenants Eviction Assista​nce Project (TEAP) Flyer English/Español   ​

Landlord and Tenant Logo


map location of new site

Phoenix's Landlord and Tenant Program has migrated from the Neighborhood Services Department to the Human Services Department to better align services within the community to help those who may be experiencing hardships.

The three Phoenix Family Services​ Centers also house eviction prevention programs and emergency funds. 

Contact Information
Landlord and Tenant Program
Human Services Department
Travis L. Williams Family Services Center 
4732 S. Central Ave. 
Phoenix, AZ 85040

Phone: 602-262-7210

The Landlord and Tenant Program provides educational services and information to landlords and tenants by telephone at 602 262 7210. Please have the following items available when you call for an appointment.

  • Lease agreement

  • Copies of all notices served by either party

  • Any other documents pertaining to your landlord/tenant situation 

  • Proof of rental payment

​Our program provides education to both landlords and tenants on their rights under the Arizona Residential Landlord and Tenant Act.​​

Forms for Landlords (PDF)Forms for Tenants (PDF)Tenant's Rights and Responsibilities (PDF)​​What to Do if Your Air Conditioning is Broken (PDF) 

​​Upcoming Landlord and Tenant Workshops

Learn about your rights as they pertain to Arizona Residential Landlord/Tenant Law. Workshops offer a variety of topics designed to educate residents. At this time all workshops are virtual and require registration.

October 21st, 2021  5:​​30 to 7 p.m.

For more information on upcoming workshops or to register, ​contact us at​ ​or call 602 262 7210.