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Contact the Family Advocacy Center

If you prefer to e-mail the FAC directly, send your e-mail to

If you have questions or comments for online submission, please complete the form below.  It is pre-addressed to arrive at the correct destination when you click on the Send button below.

So that we can best respond to your message, please fill in as much of the following information as possible:

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Before you submit this e-mail form, we would like you to be aware of the city's policy on the use of its e-mail systems. The policy states that the e-mail message you are about to send: (1) is subject to public disclosure under the Public Records Law, (2) is not private or confidential and (3) is retained for 90 days.

In Person:

Human Services Department
Phoenix City Hall
200 W. Washington St., 18th Floor
Phoenix, AZ 85003

Family Advocacy Center
2120 North Central Avenue, 2nd Floor
Phoenix, AZ 85004

Center business hours are 8 a.m. to 5 p.m., Monday through Friday, except for major holidays.

By Phone:

602-534-2120 (Center)
888-246-0303 (Toll-free)

Calls are routed to the FAC Victim Advocate for information, and callers are encouraged to leave a message if a Victim Advocate is not available.  A Victim Advocate will follow-up during business hours of operation.