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Phoenix City Council Subcommittee Approves Technology Summit RecommendationsPhoenix City Council Subcommittee Approves Technology Summit Recommendations<div class="ExternalClass8E3EB4CA686847958AAD33CC63A03C18"><p>The Phoenix City Council's Finance, Efficiency, Economy and Sustainability (FEES) Subcommittee today approved a process recommended by the city's Task Force on Technology Advancement to modernize and streamline the city's technology infrastructure to make it more efficient, responsive and secure. <br><br>"With a city as large as Phoenix, e-government solutions have huge potential to improve efficiency and transform how residents access city services," said Councilman Bill Gates, chair of the FEES subcommittee. "Task force members brought perspectives from all sectors to map out and prioritize how the city can streamline and upgrade its technology infrastructure as cost-effectively as possible. This will put Phoenix on the path to becoming a world-class digital city."<br><br>The city's Task Force on Technology Advancement met over a six-month period to formulate recommendations on two primary goal areas: first, best practices for technology use within the city of Phoenix, and second, community-wide advancement of technology to promote economic development. The recommendations the subcommittee adopted today focused on the first goal, technology use within the city. The task force will present recommendations for the second goal at a future FEES meeting.<br><br>"The task force members provided a unique combination of private and public sector technology expertise," said task force member Jeff O'Toole, manager of customer success at Blackbaud, Inc. "Together we mapped out a comprehensive and tangible set of priorities to provide dramatic improvements to the city's technology infrastructure and workforce development strategy." </p><p>The goals to improve the city's technology infrastructure include:</p><ul style="list-style-type:disc;"><li>replacing the city's outdated telephone system. </li><li>upgrading the city's data network.</li><li>Developing a data center strategy.</li><li>upgrading and standardizing the city's software to leverage consolidated buying power, improve security and improve the consistency of the customer service interface with the public. </li><li>Developing a citywide information technology workforce strategy</li></ul><p>The Phoenix city manager created the task force in 2013 and city councilmembers and Mayor Stanton each recommended additional task force participants in 2014. The task force capped off its work with the Technology Summit on Nov. 12, 2014 at which more than 120 representatives from large technology companies, small businesses, consulting firms as well as city residents formulated preliminary goals. <br><br>With subcommittee approval, city staff now will develop an implementation action plan for all of the city technology infrastructure improvement goals. The task force will continue to discuss ways to advance community-wide technology infrastructure to promote economic development.  <br><br>Detailed information on the city's Task Force on Technology Advancement summit is available online at phoenix.gov/technology-summit.</p></div>2/19/2015 12:00:00 AMDavid Urbinato602-495-5405