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Police Chief Outlines Changes Made to Enhance Public Trusthttps://www.phoenix.gov/newsroom/police/1328Police6/10/2020 12:00:00 AMhttps://youtu.be/HPoGA8RVw0kPolice Chief Outlines Changes Made to Enhance Public Trust<div class="ExternalClass0FB1A3285BB94FAA8A80D22258906252"><html> <p>​The Phoenix Police Department released a list of enhancements made during the 2019-2020 fiscal year, designed to build trust and transparency with the community.<br> <br> Chief Jeri Williams <a href="/policesite/Documents/PD%20Efforts%20to%20Enhance%20Community%20Trust%20FY%202019-20.pdf" target="_blank">documented the <span id="ms-rterangepaste-start"></span>changes in a memo</a> to City Manager Ed Zuercher and Assistant City Manager Milton Dohoney.<br> <br> The Department has nearly 900,000 annual interactions with the public.  With a fast-tracked roll out of more than 2,000 body-worn cameras, most of these interactions are now captured on camera, providing greater transparency and accountability.<br> <br> Last fall, the department released its first Critical Incident Briefing videos, designed to provide greater transparency of officer-involved shooting.  These videos are released publicly on the department's social media pages, providing factual information, body-worn camera footage and 911 calls for all officer-involved shootings.<br> <br> “Studies prove tracking certain data can help reduce the number of officer-involved shooting," Williams wrote in her memo.  She says that is why the department is now requiring officers to document every time they point their guns at people (PGP).  “We are analyzing this data to evaluate trends and provide further training," said Williams.  A daily internal report is made, and a public facing data dashboard is in development.<br> <br> When a traumatic event like an officer involved shooting or serious violent crime impacts a community, a new team from the department responds providing support for victims such as food and housing as well as emotional support for other neighbors and friends who may be impacted by the crime.<br> <br> The police academy is modernizing training to prepare officers for the challenges and rewards of 21st century policing.  The more contemporary training model emphasizes communication skills, empathy, and stress management. “We are confident this will give officers the tools to make well thought-out decisions in highly charged situations," Williams wrote.<br> <br> The department is taking steps to improve mental health services.  Internally, the department's Employee Assistance Unit used a three-pronged approach to strengthen officer well-being.  This includes peer, professional, and spiritual support. Externally, 9-1-1 dispatchers are trained to identify when people need mental help, not police help, and divert calls to the appropriate behavioral health services. About 20 percent of the department's officers have also opted for voluntary training to be part of the crisis intervention team, responding to mental health calls in the field.<br> <br> Chief Williams also announced on June 9 a policy change related to the Carotid Control Technique.  Effective immediately, the tactic will no longer be used or taught in police training.<br> <br> "We can't function as a department without the trust of our community and there are adjustments we can make to strengthen that trust," said Chief Jeri Williams.  “We pride ourselves on being an organization willing to learn and evolve, to listen to our community and become better. I am confident this moves us closer to that goal."<br> <br> Many of the changes made in the last year were outlined in Chief William's Five Point Plan, presented to the Phoenix City Council in July of 2019.  Others resulted from recommendations in the 2019 National Police Foundation study as well as best practices from police departments across the country.<br> <br> “Phoenix is a fast-growing city, attracting people who want to live, work and play in a safe environment," Williams wrote to City Manager Zuercher.  “With the appropriate resources, I am confident our organization can support the safety and security of all residents and visitors."<br> </p></html></div>https://phoenix.gov/policeVideopolicePolice@PhoenixPolice @PhxPDChiefPolice Main PIOphoenixpd.pio@phoenix.govhttps://www.phoenix.gov/newssite/Lists/MediaContact/Attachments/36/Police2.pngPhoenixPolice

 

 

COVID-19 Information, Testing, Resources, and City Impactshttps://www.phoenix.gov/newsroom/em-and-hs/1561Emergency Management & Homeland Security4/6/2021 11:35:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1561/Newsroom_Combined.jpgCOVID-19 Information, Testing, Resources, and City Impacts<div class="ExternalClass22BC128372994CAEAB7790081AAD5DAA"><html> <p>​<strong>We're in this together!</strong> Looking for help? Find information related to the COVID-19 pandemic on this page. Residents with questions about city services and programs are encouraged to call <strong>(602) 262-3111</strong> or e-mail <a target="_blank" href="mailto:contactus@phoenix.gov">contactus@phoenix.gov</a>​. ​​​​​​​​Phoenix small businesses needing help can call the Phoenix Community and Economic Development hotline at <strong>(602) 262-5040</strong>.</p> <h3>Phoenix Testing Blitz: COVID-19 Testing, No Out-of-Pocket Costs<br></h3> <p> <a target="_blank" href="/newsroom/em-and-hs/1399">Find upcoming testing dates and locations, either on-site or with Phoenix's Mobile Testing Van. Learn more.</a> </p><h3>Vaccine Fact Sheet</h3><p>Download information about the currently approved vaccines.<br><a target="_blank" href="/piosite/Documents/Vaccine-Fact-Sheet-English.pdf">Vaccine Fact Sheet - English (PDF)</a><br><a target="_blank" href="/piosite/Documents/Vaccine-Fact-Sheet-Spanish.pdf">Vaccine Fact Sheet - Spanish (PDF)</a><br><a target="_blank" href="/piosite/Documents/Vaccine-Fact-Sheet-Chinese.pdf">Vaccine Fact Sheet- Chinese (PDF)</a></p> <h3><span id="ms-rterangepaste-start"></span>Face Coverings Remain in Effect Within Phoenix City Limits<span id="ms-rterangepaste-end"></span></h3> <p><a target="_blank" href="/newsroom/em-and-hs/1353">Per the Declaration of the Phoenix City Council, Face Coverings are still required in public for most people within Phoenix city limits, and for all Public Transportation (airports and buses) and at all City of Phoenix properties. Learn more.</a> <br> </p> <h3>City of Phoenix Impacted City Services Update</h3> <p> <a target="_blank" href="/newsroom/em-and-hs/1054">Learn what's impacted with current city services. Learn more.</a> <br> </p> <h3>Coronavirus Business & Resident Resources </h3> <p> <a target="_blank" href="/resources">Additional resources for Phoenix businesses, the workforce, and residents relating to COVID-19. Learn more.</a> <br> </p> <h3>Coronavirus Relief Fund (CRF) Strategic Plan</h3> <p> <a target="_blank" href="/COVIDrelief">Information and updates on the Coronavirus Relief Fund (CRF) Strategic Plan funded by the Coronavirus Aid, Relief, and Economic Security (CARES) Act. Learn more.</a> <br> </p> <h3>Special Events More Than 50 People / Venue Re-Opening Plans </h3> <p>Applications for general or private events not occuring at or on City of Phoenix properties are no longer required due to <a href="https://azgovernor.gov/sites/default/files/eo_2021-06.pdf" target="_blank">Executive Order 2021-26 (PDF)</a>. Please note, however, that applications for special events for more than 50 people are still required for events taking place at or on City of Phoenix properties. Masks are still required at these events. <a href="/citymanager/specialevent" target="_blank">Learn more and apply​</a>.</p><p>See <a href="/citymanager/specialevent" target="_blank">previously submitted and published Special Events and Venue Re-Opening Plans​</a><br></p> </html></div>https://www.phoenix.gov/emergencyNews
Phoenix Testing Blitz: COVID-19 Testing, No Out-of-Pocket Costshttps://www.phoenix.gov/newsroom/em-and-hs/1399Emergency Management & Homeland Security4/9/2021 5:05:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1399/Newsroom_Virus_Testing.jpgPhoenix Testing Blitz: COVID-19 Testing, No Out-of-Pocket Costs<div class="ExternalClass65DC6478567C4DBA90F9970D4C8FB71C"> <div class="ExternalClass83ECFA059D3644608F2F114B046FD2CB"></div> <div class="ExternalClass83ECFA059D3644608F2F114B046FD2CB"> <p style="margin:0px 0px 10px;line-height:1.6;">Community partners are holding COVID-19 testing sites on select dates. <br></p> <p style="margin:0px 0px 10px;line-height:1.6;"> <strong>Related:</strong> <a target="_blank" href="/newsroom/em-and-hs/1561">Find information related to the COVID-19 virus and City of Phoenix, including testing, vaccine fact sheet, resources, and city impacts. <strong>Visit the information page.</strong></a></p> <br> <h2 style="color:#e7524c;line-height:1.4;text-align:center;">COVID Testing Services</h2><h3 style="line-height:1.4;"> <img style="margin:5px;width:144px;" src="/newssite/PublishingImages/van_03.jpg" alt="Stationary Site" />Stationary Site <br></h3><p style="margin:0px 0px 10px;line-height:1.6;"> <strong>Maryvale Park</strong> <br>4420 N. 51st Ave., Phoenix, AZ 85031 <br>Mondays and Fridays from 7:00 a.m. to 1:00 p.m.  <br> <em>(effective April 10, Friday testing changes to Saturday)</em> <br>Appointments recommended at: <a target="_blank" href="https://vincerecancer.com/">https://vincerecancer.com</a> <br>Offers PCR test with results within 24 hours. <br></p><h3 style="line-height:1.4;"> <img style="letter-spacing:-0.4px;background-color:window;margin:5px;vertical-align:baseline;width:144px;" src="/newssite/PublishingImages/van_01.jpg" alt="Mobile Van #1" />Mobile Van #1 <br></h3><p style="margin:0px 0px 10px;line-height:1.6;">Mondays, Tuesdays, Thursdays, Fridays, Saturdays. <br>Offers Antigen and antibodies test. <a target="_blank" href="/newsroom/public-works/1455">Read More</a>. <br></p><h3 style="line-height:1.4;"> <img style="margin:5px;width:144px;" src="/newssite/PublishingImages/van_02.jpg" alt="Mobile Van #2" />Mobile Van #2</h3><p style="margin:0px 0px 10px;line-height:1.6;">Mondays or Tuesdays, Wednesdays, Saturdays. <br>Offers antigen results in 15 minutes and PCR with results within 24 hours. <a target="_blank" href="/newsroom/public-works/1739">Read More</a>. <br></p><h3 style="line-height:1.4;"> <img style="margin:5px;width:144px;" src="/newssite/PublishingImages/van_04.jpg" alt="Walk-Up Sites" />Walk-Up/Drive-Up Sites</h3><p style="margin:0px 0px 10px;line-height:1.6;">Weekends (varies) from 7:00 a.m. to 1:00 p.m. (varies) <br>Offers PCR test with results in 24 hours.</p> <br> <h2 style="color:#e7524c;line-height:1.4;text-align:center;">Current Schedule​​​<br></h2><h3>Friday, April 9, 2021<br></h3><p> <strong>Mobile Van #1. </strong>Washington Park<br>6655 N 23rd Ave., Phoenix, AZ 85015<br>7:15 a.m. - 1:15 p.m.<br>Register at: <a target="_blank" href="https://vincerecancer.com/">https://vincerecancer.com</a></p><h3>Saturday, April 10, 2021<br></h3><p> <strong>Mobile Van #1. </strong>Cholla Library<br>10050 N. Metro Pkwy E., Phoenix, AZ 85051<br>7:15 a.m. - 1:15 p.m.<br>Register at: <a target="_blank" href="https://vincerecancer.com/">https://vincerecancer.com</a></p><p> <strong>Mobile Van #2. </strong>Lindo Park<br>2230 W. Roeser Rd., Phoenix, AZ 85041<br>7:00 a.m. - 1:00 p.m.<br>Register at: <a target="_blank" href="https://premierlabsolutions.com/covid-19/phoenix">https://premierlabsolutions.com/covid-19/phoenix​​​</a><br></p><p> <strong>Drive-Up Site.</strong> Steele Indian School Park<br>300 E. Indian School Road<br>8:00 a.m. to 1:00 p.m.<br>Register at <a target="_blank" href="https://familytreehealthcare.com/">https://familytreehealthcare.com</a><br></p><p> <strong>Drive-Up Site.</strong> South Mountain Community College<br>5050 S. 24th Street<br>7:00 a.m. to 5:00 p.m.<br>Register at <a target="_blank" href="https://www.equalityhealthfoundation.org/covid19">https://www.equalityhealthfoundation.org/covid19</a><br></p><p> <strong>Drive-Up Site.</strong> St. Jerome Catholic Church<br>19815 N. 35th Avenue<br>7:00 a.m. to Noon<br>Register at <a target="_blank" href="https://www.equalityhealthfoundation.org/covid19">https://www.equalityhealthfoundation.org/covid19</a><br></p><h3>Monday, April 12, 2021<br></h3><p> <strong>Mobile Van #1.</strong> El Reposo Park<br>502 E. Alta Vista Road, Phoenix, AZ 85042<br>7:15 a.m. - 1:15 p.m.<br>Register at: <a target="_blank" href="https://vincerecancer.com/">https://vincerecancer.com</a><br></p><p> <strong>Mobile Van #2.</strong> Cholla Library<br>10050 N. Metro Pkwy East, Phoenix, AZ 85051<br>7:00 a.m. - 1:00 p.m.<br>Register at: <a target="_blank">https://premierlabsolutions.com/covid-19/phoenix</a><br></p><h3>Tuesday, April 13, 2021<br></h3><p> <strong>Mobile Van #1.</strong> Devonshire Community Center<br>2802 E. Devonshire Ave., Phoenix, AZ 85016<br>1:00 p.m. - 7:00 p.m.<br>Register at: <a target="_blank" href="https://vincerecancer.com/">https://vincerecancer.com</a><br></p><h3>Wednesday, April 14, 2021</h3><p> <strong>Mobile Van #2.</strong> Dunbar Elementary<br>707 W. Grant St., Phoenix, AZ  85007<br>1:00 p.m. - 7:00 p.m.<br>Register at: <a target="_blank">https://premierlabsolutions.com/covid-19/phoenix​​​​</a></p><h3>Thursday, April 15, 2021<br></h3><p> <strong>Mobile Van #1. </strong>Fry’s Food Store<br>850 E. Hatcher Rd., Phoenix, AZ 85020<br>7:15 a.m. - 1:15 p.m.<br>Register at: <a target="_blank" href="https://vincerecancer.com/">https://vincerecancer.com</a>​<br></p><h3 style="line-height:1.4;">Saturday, April 17, 2021<br></h3><p></p><p> <strong>Mobile Van #2. </strong>Heard Elementary School<br>2301 W. Thomas Rd.. Phoenix, AZ 85015<br>7:00 a.m. - 1:00 p.m.<br>Register at: <a target="_blank">https://premierlabsolutions.com/covid-19/phoenix​​​​</a></p><p> <strong>Drive-Up Site.</strong> Steele Indian School Park<br>300 E. Indian School Road<br>8:00 a.m. to 1:00 p.m.<br>Register at <a target="_blank" href="https://familytreehealthcare.com/">https://familytreehealthcare.com</a><br></p><p style="margin:0px 0px 10px;line-height:1.6;"> <strong>Drive-Up Site.</strong> St. Simon and Jude Catholic Church<br>6531 N. 27th Avenue<br>7:00 a.m. to Noon<br>Register at <a target="_blank" href="https://www.equalityhealthfoundation.org/covid19">https://www.equalityhealthfoundation.org/covid19</a><br></p><p style="margin:0px 0px 10px;line-height:1.6;"> <strong>Drive-Up Site.</strong> Sunnyslope Park<br>802 E. Vogel Avenue<br>7:00 a.m. to Noon<br>Register at <a target="_blank" href="https://www.equalityhealthfoundation.org/covid19">https://www.equalityhealthfoundation.org/covid19</a>​<br></p><h3>Monday, April 19, 2021</h3><p> <strong>Mobile Van #2. </strong>Faith North Preschool<br>910 E. Washington St., Phoenix, AZ 85034<br>7:00 a.m. - 1:00 p.m.<br>Register at: <a target="_blank" href="https://premierlabsolutions.com/covid-19/phoenix">https://premierlabsolutions.com/covid-19/phoenix</a>​​​​​<br></p><h3>Wednesday, April 21, 2021</h3><p> <strong>Mobile Van #2.</strong> Capitol School<br>330 N. 16th Ave., Phoenix, AZ 85007<br>1:00 p.m. - 7:00 p.m.<br>Register at: <a target="_blank">https://premierlabsolutions.com/covid-19/phoenix​​​</a></p><h3 style="line-height:1.4;">Saturday, April 24, 2021<br></h3><p></p><p> <strong>Mobile Van #2.</strong> Bethune School<br>1310 S. 15th Ave., Phoenix, AZ 85007<br>7:00 a.m. - 1:00 p.m.<br>Register at: <a target="_blank">https://premierlabsolutions.com/covid-19/phoenix​​​​​</a>​<br></p><p> <strong>Drive-Up Site.</strong> Steele Indian School Park<br>300 E. Indian School Road<br>8:00 a.m. to 1:00 p.m.<br>Register at <a target="_blank" href="https://familytreehealthcare.com/">https://familytreehealthcare.com</a>​<br></p><p> <br> </p><h4 style="color:#777777;line-height:1.6;">Media Contact<br></h4><p style="margin:0px 0px 10px;line-height:1.6;">Yvette Roeder <br>Cell:602-501-0620 <br>Email <a href="mailto:yvette.roeder@phoenix.gov" target="_blank">yvette.roeder@phoenix.gov</a><br></p></div> <br> <span id="ms-rterangepaste-end">​​</span></div>https://www.phoenix.gov/emergencyNews
City of Phoenix Impacted City Services Updatehttps://www.phoenix.gov/newsroom/em-and-hs/1054Emergency Management & Homeland Security4/9/2021 10:45:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1054/COVID-19-New_News_Image.jpgCity of Phoenix Impacted City Services Update<div class="ExternalClassF838DEE22E444FD39ABF76B6F5A406B5"><html> <p> <span id="ms-rterangepaste-start"></span> <a href="/newssite/Documents/COVID19_Newsroom_Main_SP.pdf" target="_blank">Read this page in Spanish. Lea esta página​ en español (PDF)</a> <br><span id="ms-rterangepaste-start"></span><em>Use Translate button to read in another language​​</em></p><p><span id="ms-rterangepaste-start"></span><a href="/newsroom/em-and-hs/1561" target="_blank"><strong>Related: </strong>Find information related to the COVID-19 virus and City of Phoenix, including testing, resources, and city impacts. <strong>Visit the information page.</strong></a><br></p><span id="ms-rterangepaste-end"></span> <h3> City Services and Facilities Currently Closed or Impacted</h3><p>Residents with questions about city services and program​s affected by Coronavirus precautionary measures​ can call<strong> (602) 262-3111</strong> or e-mail <a href="mailto:contactus@phoenix.gov" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable">contactus@phoenix.gov​</a>.<br></p> <ul> <li><p><strong>Alarms Detail </strong>– No walk-in customers accepted. Call (602) 534-0322 for questions about false alarm or permit inquires and payments. <strong><a href="/newsroom/police/1079" target="_blank">Read detailed Alarm impacted services statement​</a></strong></p></li><li><p><strong>ARIZONA@WORK City of Phoenix Job​ Centers</strong> – Shifting to an appointment only model for City services.</p></li><li><p> <strong>Convention Center</strong> – All events at the Phoenix Convention Center and Venues (Orpheum Theatre and Symphony Hall) have been <a href="https://www.phoenixconventioncenter.com/Pages/Coronavirus-Protocol.aspx" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable">postponed or rescheduled through May 10</a>. Visit your conference or event organizer’s website for event updates and rescheduled dates. No in-person or phone sales are being taken at the the Phoenix Convention Center Ticket Office at this time. <a href="/newsroom/phoenix-convention-center/1064" target="_blank"><strong>Read detailed Convention Center impacted services statement</strong></a></p></li><li><p><strong>City Council Meetings </strong>– City Council meetings are currently <a href="/newsroom/article/1047" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable">being held audience-free</a>. Meetings can be streamed online and residents can provide comments via e-mail or phone.</p></li><li><p><strong>City Hall </strong><span style="font-size:13.33px;">–</span>​ <a href="/newsroom/public-works/1084" target="_blank">Services by appointment only</a></p></li><li><p><strong>City of Phoenix Retirees</strong> – The Phoenix Nationwide office is currently closed, in response to the Coronavirus (COVID-19) health crisis. Customers can <a href="https://checkappointments.net/appts/5jrQfKGEir#showModal" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable">schedule a phone appointment </a>to avoid long hold times. Nationwide recomme​nds retirees contact their <a href="https://nationwidefinancial.com/media/pdf/NRM-9757AZ-PX.pdf?_ga=2.194075757.157521130.1584644955-2064238597.1584644955" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable">local retirement representative​ </a>to​ address concerns or changes to their investment plan​​</p></li><li><p><strong>Community Meetings </strong>- Community meetings and outreach events in city buildings are temporarily suspended and city staff will not be attending community meetings during this time.</p></li><li><p><strong>Education Programs</strong> <span style="font-size:13.33px;">–</span> Office of Youth and Education's AARP literary programs are canceled.</p></li><li><p><strong>Family Service Centers </strong><span style="font-size:13.33px;">–</span> Shifting to an appointment only model for City services.</p></li><li><p><strong>Fingerprinting</strong> - The City of Phoenix is tempor​​arily suspending fingerprinting services. If you need immediate fingerprinting please use a 3rd party vendor.</p></li><li><p><strong>Head Start</strong> - Home visits are suspended.​​</p></li><li><p><strong>Housing</strong> - <span id="ms-rterangepaste-start"></span><a href="/newsroom/housing/1063" target="_blank"><strong>Read detailed Housing Department impacted services statement​</strong></a></p></li><li><p><strong>Human Resources</strong> – New recruitments and hiring processes will be limited to critical positions citywide; any job interviews will be conducted by video conference. In-person recruitment, selection processes, and new hire events will be temporarily postponed.</p></li><li><p><strong>Job Training Workshops</strong> – Workshops are <a href="/newsroom/ced/1046" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable">canceled this week</a></p></li> <li><p> <strong>Libraries</strong> – <span id="ms-rterangepaste-start"></span>Beginning Monday, April 19, 2021 the first group of eight (8) Phoenix Public Library locations will be restoring customers’ ability to access select library services through In-Building Visits. The remaining eight (8) locations, in two groupings, will restore access to select library services through In-Building Visits on Monday, May 3 and Monday, May 17, 2021 respectively. In-Building visits will require a 45-minute reservation (advance reservations are available as are accommodations for day-of drop-ins), face coverings and social distancing. Phoenix Public Library will continue to offer Curbside Service, downloadable eResources, book drops, and a calendar of virtual programs (excluding South Mountain Community Library). Visit Phoenix Public Library’s <a href="https://www.phoenixpubliclibrary.org/about/library-updates/restoration-in-building-visits" target="_blank">In-Building Visits</a> and <a href="https://www.phoenixpubliclibrary.org/services/curbside-service" target="_blank">Curbside Service</a> pages for specific schedules, hours of operation and complete details. <a href="https://www.phoenixpubliclibrary.org/" target="_blank">phoenixpubliclibrary.org</a>​<span id="ms-rterangepaste-end"></span>.</p></li> <li><p> <strong>Municipal Court </strong>– The Phoenix Municipal Court has taken <a href="/court/covid" target="_blank">many active steps and modifications </a>to its operations in response to COVID-19.</p></li><li><p><strong>Parks and Recreation</strong> – See Parks current information at <a target="_blank" href="/newsroom/parks-and-recreation/1068"><span style="text-decoration:underline;">https://www.phoenix.gov/newsroom/parks-and-recreation/1068</span></a><span lang="EN"></span></p></li><li><p><strong>Planning and Development Department – </strong>Services will be offered online, by telephone or by appointment only. PDD inspection requests will follow modified practices. Staff has been redeployed to create Remote Customer Service Counters and will answer questions about development and zoning questions by phone or e-mail from your home or private workspace. <a href="/pdd/contact-us" target="_blank">Find a list of direct phone numbers and e-mail addresses for appropriate staff</a>​. If you're unsure who to contact or have general questions about services call (602) 262-7811 or <a href="mailto:ppd@phoenix.gov" target="_blank">email</a>. <a href="/pdd/project-tools" target="_blank">Online project tools</a> are available and <a href="/pdd/onlineservices/electronic-plan-review" target="_blank">new projects and resubmittals</a> can be done electronically. If you have paper plans currently in queue and need assistance to submit plans electronically, please contact the Electronic Plan Review (EPR) Triage Team at (602) 534-5933 or email​​. ​Review (EPR) Triage Team at (602) 534-5933 or <a href="mailto:epr.support@phoenix.gov" target="_blank">email​</a>​​. </p></li><li><p><strong>Property Management Unit </strong>– Only five people will be allowed in the lobby at one time. To facilitate the process, please come prepared with the <a href="/police/property-crimes/property-management-unit" target="_blank">Property Release Form</a> already completed. </p></li><li><p><strong>Police Public Records </strong>– Closed to in-person customers. Online and phone customers only. To schedule an appointment, call (602) 262-1885 or use the <a href="https://phxpublicsafety.dynamics365portals.us/" target="_blank">online portal</a>.</p></li><li><p><strong>Public Transit </strong>-  Passengers are required to wear face coverings while riding transit in Phoenix to help prevent the spread of COVID-19. <span id="ms-rterangepaste-end"></span>Seating on all bus routes is limited in order to support social distancing measures between passengers. Express and RAPID commuter bus service continue to run on a reduced schedule. Public Transit Centers remain closed. Valley Metro light rail runs on a 15-minute frequency 4:00 a.m - 6:00 p.m. with no late night service on Friday and Saturday. Sunday service will remain the same<span id="ms-rterangepaste-end"></span>. <span id="ms-rterangepaste-start"></span><a href="/newsroom/public-transit/1078" target="_blank"><strong>Read detailed Public Trans​it impacted services statement​</strong></a><strong>​</strong></p></li> <li><p> <strong>Senior Centers</strong> – All 15 city Senior Centers are closed. Senior Center members can coordinate in-home meal service with their Senior Center Manager​.</p></li><li><p><strong>Street Transportation</strong> - <a href="/streets/traffic-management" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable">Right-of-Way Management is not processing any special event or block party permits</a> for events taking place through at least May 31. Guidance will be revised as needed. </p></li><li><p><strong>Vehicle Impounds</strong> – Closed to walk-in customers. Call (602) 495-2096 for more details.</p></li> <li><p> <strong>VITA</strong> – Volunteer Income Tax Assistance Program services are suspended.</p></li> <li><p> <strong>Volunteer Programs</strong> – All city volunteer programs, with the exception of critical public safety programs, are being suspended for the next two weeks.</p></li> </ul><h3><br>City Services Still in Operation<br></h3><ul><li><p><strong>911, Police, Fire</strong></p></li><li><p><strong>A</strong><strong><strong>i</strong>rport Operation</strong><strong>s</strong> – Some European and Canadian impacts. <a href="/newsroom/aviation/1066" target="_blank"><strong>Read detailed Airport impacted services statement</strong></a></p></li><li><p><strong>City Services Customer Pay Stations </strong><span id="ms-rterangepaste-start"></span><strong> – </strong><span id="ms-rterangepaste-end"></span><strong><a href="/newsroom/article/1133" target="_blank">Lobby Hours have been modified</a></strong></p></li><li><p><strong>Finance and Procurement</strong></p></li><li><p><strong>Outdoor City Parks, Trails, Golf Courses, Dog Parks, Skate Parks </strong>– <span id="ms-rterangepaste-end"></span> <a href="/newsroom/parks-and-recreation/1068" target="_blank"><strong>Read more detailed information about outdoor Parks and Recreation facilities that are open</strong></a> and <a href="/newsroom/parks-and-recreation/1082" target="_blank"><strong>Learn about responsible social distancing when visiting a park or trail</strong></a></p></li></ul><ul><li><p><strong>Public Transit, including Dial-a-Ride </strong>– Visit <a href="http://www.valleymetro.org/" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable"><strong>Valley Metro website</strong></a> <span id="ms-rterangepaste-start"></span>for current trip schedules. Seating on all bus routes is limited in order to support social distancing measures between passengers. Express and RAPID commuter bus service will continue to run on a reduced schedule. Public Transit Centers remain closed. Valley Metro light rail runs on a 15-minute frequency 4:00 a.m. - 6:00 p.m. with no late night service on Friday and Saturday. Sunday service will remain the same on light rail. <a href="/newsroom/public-transit/1078" target="_blank"><strong>Read detailed Public Transit impacted services statement​</strong></a></p></li><li><p><strong>Trash and Recycling Services</strong> – <a href="/newsroom/public-works/1071" target="_blank"><strong>Read detailed Public Works impacted services statement</strong></a></p></li><li><p><strong>Street Maintenance</strong> – <a href="/newsroom/street-transportation/1069" target="_blank"><strong>Read detailed Streets impacted services statement</strong></a></p></li><li><p><strong>Water and Wastewater</strong> – <a href="/newsroom/water-services/1070" target="_blank"><strong>Read detailed Water Department impacted services statement</strong>​</a>​</p></li></ul><h3><br>City Services Still Available O​nline:</h3><p>The city is also continuing to provide access to a variety of online services.</p><ul><li><p><a href="/pdd/onlineservices/inspectrequest" target="_blank">Building Inspections</a></p></li><li><p><a href="https://Phoenix.gov/PHXTV" target="_blank">PHXTV Streaming</a> – Watch City Council meetings and regular programming </p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=billdocuments" target="_blank">City Services Bills</a></p></li><li><p><a href="/mayorcouncil" target="_blank">Contact Mayor & City Council Members</a></p></li><li><p><a href="/law/victims" target="_blank">Crime Victim Services</a></p></li><li><p><a href="/eod" target="_blank">Equal Opportunity Department Case Management</a></p></li><li><p><a href="http://www.planenoise.com/copad/q3qH4u/" target="_blank">Flight Path Noise</a></p></li><li><p><a href="/auditor/fraud-reporting" target="_blank">Fraud Reporting</a></p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=graffiti" target="_blank">Graffiti Removal Requests​</a></p></li><li><p><a href="/housing" target="_blank">Housing Programs</a></p></li><li><p><a href="http://www.phoenixpubliclibrary.org/" target="_blank">Library Services</a></p></li><li><p><a href="/nsd" target="_blank">Neighborhood Services Programs</a> – While staff is not currently attending community meetings, services can still be requested via email and phone.</p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=phxcares" target="_blank">Phoenix C.A.R.E.S. about Homelessness reporting</a></p></li><li><p><a href="/payonline" target="_blank">PHX Pay Online</a></p></li><li><p><a href="https://phxpublicsafety.dynamics365portals.us/" target="_blank">Police Public Records Requests</a></p></li><li><p><span id="ms-rterangepaste-start"></span><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=shoppingcart" target="_blank">Report Abandoned Shopping Carts</a><span id="ms-rterangepaste-end"></span></p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=fenceindisrepair" target="_blank">Report Fence in Disrepair</a></p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=illegalsign" target="_blank">Report Illegal Signs</a></p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=inoperablevehicle" target="_blank">Report Inoperable Vehicles​</a></p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=litter" target="_blank">Report Litter + Debris​</a></p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=nondustproofparking" target="_blank">Report Non-Dust-Proof Parking​</a></p></li><li><p><a href="/police/policereport" target="_blank">Report Non-Emergency Crime</a></p></li><li><p><a href="/pdd/non-permitted-construction" target="_blank">Report Non-Permitted Construction</a></p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=outsidestorage" target="_blank">Report Outside Storage​</a></p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=other" target="_blank">Report Property Violations</a> </p></li><li><p><a href="/streets/traffic-signal-issues" target="_blank">Report Traffic Signal Issue</a></p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=unsecuredstructure" target="_blank">Report Unsecured Structures</a></p></li><li><p><a href="/waterservices/contact/water-services-administration" target="_blank">Report Water Leak</a></p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=weedsordeadplants" target="_blank">Report Weeds or Dead Plants</a></p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=solidwastecontainer" target="_blank">Request Trash, Recycle or Green Organics Container</a></p></li><li><p><a href="/publicworks/roll-off-rental" target="_blank">Roll-Off Rentals</a></p></li><li><p><a href="/publicworks/residential-recycling" target="_blank">Solid Waste Diversion Programs</a> </p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=sstwaterservice" target="_blank">Start/Stop/Transfer Water Services or Trash</a></p></li><li><p><a href="/streets/neighborhood-traffic-programs-services/street-light-information/street-light-repair" target="_blank">Street Light Repair Requests</a></p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=streetmaintenance" target="_blank">Street Maintenance​</a></p></li><li><p><a href="/publictransit" target="_blank">Public Transit Services</a> – Transit still operating. <a href="/newsroom/public-transit/1078" target="_blank"><strong>Transit Centers are closed.</strong></a></p></li><li><p><a href="/streets/designmgmt/utility-coordination/permits/utility-permit-application" target="_blank">Utility Permit</a></p></li><li><p><a href="/waterservices" target="_blank">Water Services</a></p></li></ul><p><strong>Looking for more resources?</strong> Visit the <a href="https://phoenix.gov/Resources" target="_blank">Coronavirus Business & Resident Resources Page</a>. Residents with questions about city services and programs affected by service changes can call (602) 262-3111 or e-mail <a href="mailto:contactus@phoenix.gov" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable">contactus@phoenix.gov​</a>.​​​​​​​​ </p></html></div>https://www.phoenix.gov/emergencyNews

 

 

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