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Police Chief Outlines Changes Made to Enhance Public Trusthttps://www.phoenix.gov/newsroom/police/1328Police6/10/2020 12:00:00 AMhttps://youtu.be/HPoGA8RVw0kPolice Chief Outlines Changes Made to Enhance Public Trust<div class="ExternalClass0FB1A3285BB94FAA8A80D22258906252"><html> <p>​The Phoenix Police Department released a list of enhancements made during the 2019-2020 fiscal year, designed to build trust and transparency with the community.<br> <br> Chief Jeri Williams <a href="/policesite/Documents/PD%20Efforts%20to%20Enhance%20Community%20Trust%20FY%202019-20.pdf" target="_blank">documented the <span id="ms-rterangepaste-start"></span>changes in a memo</a> to City Manager Ed Zuercher and Assistant City Manager Milton Dohoney.<br> <br> The Department has nearly 900,000 annual interactions with the public.  With a fast-tracked roll out of more than 2,000 body-worn cameras, most of these interactions are now captured on camera, providing greater transparency and accountability.<br> <br> Last fall, the department released its first Critical Incident Briefing videos, designed to provide greater transparency of officer-involved shooting.  These videos are released publicly on the department's social media pages, providing factual information, body-worn camera footage and 911 calls for all officer-involved shootings.<br> <br> “Studies prove tracking certain data can help reduce the number of officer-involved shooting," Williams wrote in her memo.  She says that is why the department is now requiring officers to document every time they point their guns at people (PGP).  “We are analyzing this data to evaluate trends and provide further training," said Williams.  A daily internal report is made, and a public facing data dashboard is in development.<br> <br> When a traumatic event like an officer involved shooting or serious violent crime impacts a community, a new team from the department responds providing support for victims such as food and housing as well as emotional support for other neighbors and friends who may be impacted by the crime.<br> <br> The police academy is modernizing training to prepare officers for the challenges and rewards of 21st century policing.  The more contemporary training model emphasizes communication skills, empathy, and stress management. “We are confident this will give officers the tools to make well thought-out decisions in highly charged situations," Williams wrote.<br> <br> The department is taking steps to improve mental health services.  Internally, the department's Employee Assistance Unit used a three-pronged approach to strengthen officer well-being.  This includes peer, professional, and spiritual support. Externally, 9-1-1 dispatchers are trained to identify when people need mental help, not police help, and divert calls to the appropriate behavioral health services. About 20 percent of the department's officers have also opted for voluntary training to be part of the crisis intervention team, responding to mental health calls in the field.<br> <br> Chief Williams also announced on June 9 a policy change related to the Carotid Control Technique.  Effective immediately, the tactic will no longer be used or taught in police training.<br> <br> "We can't function as a department without the trust of our community and there are adjustments we can make to strengthen that trust," said Chief Jeri Williams.  “We pride ourselves on being an organization willing to learn and evolve, to listen to our community and become better. I am confident this moves us closer to that goal."<br> <br> Many of the changes made in the last year were outlined in Chief William's Five Point Plan, presented to the Phoenix City Council in July of 2019.  Others resulted from recommendations in the 2019 National Police Foundation study as well as best practices from police departments across the country.<br> <br> “Phoenix is a fast-growing city, attracting people who want to live, work and play in a safe environment," Williams wrote to City Manager Zuercher.  “With the appropriate resources, I am confident our organization can support the safety and security of all residents and visitors."<br> </p></html></div>https://phoenix.gov/policeVideopolicePolice@PhoenixPolice @PhxPDChiefPolice Main PIOphoenixpd.pio@phoenix.govhttps://www.phoenix.gov/newssite/Lists/MediaContact/Attachments/36/Police2.pngPhoenixPolice

 

 

Phoenix Testing Blitz: Free COVID-19 Testing Eventshttps://www.phoenix.gov/newsroom/em-and-hs/1399Emergency Management & Homeland Security8/3/2020 5:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1399/Newsroom_Virus_Testing.jpgPhoenix Testing Blitz: Free COVID-19 Testing Events<div class="ExternalClass06686346F0144CD5888CFB17210E05A4"><html> <h1> PHX Community Partner COVID-19 Testing </h1><p>Community partners are holding free COVID-19 testing sites on select dates. Pre-registration is required. Free to all community members. This page will be updated with new details when confirmed. </p><h2>El Reposo Park</h2><p><span id="ms-rterangepaste-start"></span>Provided by : Equality Health<br>502 E. Alta Vista Road, Phoenix<br><span id="ms-rterangepaste-start"></span>Saturday, Aug. 8: 6:00 AM - 11:00 AM <span id="ms-rterangepaste-end"></span><br>Drive-thru testing, Appointments required.<a href="https://www.equalityhealthfoundation.org/phx/" target="_blank"> equalityhealthfoundation.org/phx</a><br>Available at no-cost; everyone is welcome. No ID required​</p><p> </p><h2 style="line-height:1.4;">Paradise Valley Community College</h2><p style="margin:0px 0px 10px;line-height:1.6;">Provided by: Family Tree Healthcare Clinic<br>18401 N. 32nd St., Phoenix<br><span></span>Saturday, Aug. 1: 6:00 AM - 11:00 AM <br>Free. No ID required. Appointments are required <a href="https://www.familytreehealthcare.com/" target="_blank">familytreehealthcare.com</a>​</p><p style="margin:0px 0px 10px;line-height:1.6;"> </p><h2>Cesar Chavez Park<span id="ms-rterangepaste-end"></span></h2><p>Provided by: HeroZona and Lab 24<br>7858 S. 35th Ave., Phoenix (enter through 35<sup>th</sup> Avenue)<br>Tuesday Aug. 4 - Saturday, Aug. 8: 6:00 AM -  1:00 PM <br>Drive-thru testing. <span id="ms-rterangepaste-start"></span>Please bring a valid ID. Info: ​<a href="https://www.herozona.org/" target="_blank">https://www.herozona.org/</a></p><p> </p><h2>Walgreens </h2><p>2650 W. Glendale Ave., Phoenix <br>7 days a week: <span id="ms-rterangepaste-end"></span>Drive-thru testing from 9:00 AM - 5:00 PM <br>Appointments at <a href="https://www.walgreens.com/findcare/covid19/testing?ban=covid_vanity_testing" target="_blank">walgreens.com/COVID19Testing</a><br>Available at no-cost to everyone. Valid ID required.<br></p><h2>Walgreens</h2><p>705 E. McDowell Road, Phoenix<br>7 days a week: Drive-thru testing from 9:00 AM - 5:00 PM <br>Appointments at <font color="#0066cc"><a href="https://www.walgreens.com/findcare/covid19/testing?ban=covid_vanity_testing" target="_blank">walgreens.com/COVID19Testing</a></font><br>Available at no-cost to everyone. Valid ID required.</p><p> </p><p>Additional information from the <a href="https://www.azdhs.gov/preparedness/epidemiology-disease-control/infectious-disease-epidemiology/index.php#novel-coronavirus-home" target="_blank">Arizona Department of Health Services about COVID-19</a>.</p><p>See also: <a href="/resources" target="_blank">Coronavirus Business & Resident Resources page</a></p><p><a href="/newsroom/em-and-hs/1353" target="_blank">Phoenix Requires Face Coverings; Frequently Asked Questions</a><span id="ms-rterangepaste-end"></span></p> </html></div>https://www.phoenix.gov/emergencyNews
Phoenix Requires Face Coverings; Frequently Asked Questionshttps://www.phoenix.gov/newsroom/em-and-hs/1353Emergency Management & Homeland Security8/3/2020 4:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1353/Newsroom_Mask.jpgPhoenix Requires Face Coverings; Frequently Asked Questions<div class="ExternalClass56AA3CD4C43C458DA93B833CD678586D"><html> <p> <a target="_blank" href="/newssite/Documents/MaskUp%20FAQ%20Publisher.pdf">Download this page in English (PDF)​​</a> <a target="_blank" href="/newssite/Documents/MaskUp%20FAQ%20Publisher%20Spanish.pdf">or Spanish (PDF)​</a><br><br><strong>Update:</strong> <strong><em>The Maricopa County Board of Supervisors issued an order for all of Maricopa County that includes persons over the age of two to wear face coverings in public. The County Order does apply to Phoenix and amends the age requirement of the Phoenix declaration. </em></strong><br><br>​Given the rise in COVID-19 cases throughout Arizona, Phoenix Mayor Kate Gallego and the City Council issued a declaration that requires people to cover their nose and mouth whenever they are away from their home or residence and unable to physically distance.<br><br> The declaration goes into effec​​t on Saturday, Jun​e 20, 2020 at 6 a.m. and requires every person in the city of Phoenix, ages two and over [amended by County Order], shall cover their nose and mouth whenever they are away from their home or residence and within six feet of another person who is not a member of their family or household. <br><br> Any business whose employees cannot observe physical distancing, must require face coverings; including those that interact with the public. Businesses also have the right to refuse service to anyone not wearing a face covering. <a target="_blank" href="/newssite/Documents/MaskUp%20-%20Poster%20FINAL.pdf">Here are some suggested signs that can be used in Phoenix businesses. ​</a><br><br> This requirement was enacted on Friday, June 19, 2020, by the city of <a target="_blank" href="/newssite/Documents/Mayor%27s%20Declaration_06-19-20.pdf">Phoenix Mayor and City Council by a declaration​</a> necessary to public safety and welfare, in particular to mitigate the spread of COVID-19. </p> <h2>Frequently Asked Questions (FAQs) </h2> <p> </p><h3> What is considered a face covering?</h3><p>A face covering is considered any type of fabric or cloth that can safely cover your nose and mouth. These can be store-bought (mask, scarf or bandana) or home-made using traditional fabrics used for clothing and other materials (cotton, poly-blends, etc.) A face covering must cover the nose and mouth. Learn more about face coverings and how to wear them. </p><p><a target="_blank" href="https://www.cdc.gov/coronavirus/2019-ncov/downloads/diy-cloth-face-covering-instructions.pdf">CDC Cloth Face Covering PDF</a> English<br><a target="_blank" href="https://www.cdc.gov/coronavirus/2019-ncov/downloads/fs-Important-information-cloth-face-covering-esp.pdf">CDC Revestimiento facial de tela PDF</a> Spanish<br><a target="_blank" href="https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/how-to-wear-cloth-face-coverings.html">CDC How To Wear Your Face Covering PDF</a> English<br><a target="_blank" href="https://www.cdc.gov/coronavirus/2019-ncov/downloads/cloth-face-covering_SP.pdf">CDC Cómo Usar su Cubierta Facial​ PDF</a> Spanish<br></p><h3> Who is required to wear a face covering?</h3><p>All people in the city of Phoenix, ages 6 and older, shall have possession of a face covering described in the <a target="_blank" href="https://directorsblog.health.azdhs.gov/cloth-face-coverings-what-you-need-to-know/">Arizona Department of Public Health Face Covering Guidance issued on May 21, 2020</a>. This declaration says people are to use them when away from their homes and whenever they are within six feet of another person who is not a member of their family or household.<br></p><h3> Who are exempt from wearing a face covering?</h3> <ul> <li><span id="ms-rterangepaste-start"></span>Those with a medical condition, mental health condition, developmental disability, or are otherwise covered under the Americans with Disabilities Act.<span id="ms-rterangepaste-end"></span>Children under two years old [ amended by County Order].<br></li> <li>People whose religious beliefs prevent them from wearing a face covering.<br></li> <li>Restaurant patrons while they are eating and/or drinking.<br></li> <li>Individuals exercising outdoors or while walking or exercising with other people from the same household, if physical distancing of 6 feet from others who are not your family members can be maintained.<br></li> <li>People engaging in organized group or team sports, exercise or other physical activities where it is not practicable or feasible to wear a mask or physically distance.<br></li> <li>People in settings where it is not practical or feasible to wear a face covering, including when obtaining or rendering goods or services, such as the receipt of dental services or medical treatments.</li> </ul> <h3> Do I need to wear a face covering when I am exercising?</h3><p>No, persons exercising outdoors, or while walking or exercising with other persons of the same household, as long as physical distancing of 6 feet from others is maintained do not have to wear a face covering. People are not expected to wear a mask while swimming. Physical distancing should be adhered to as much as possible in pool settings.</p> <p>Persons exercising indoors must wear a face covering when it is difficult or impossible to maintain physical distancing of 6 feet. <br></p><h3> I work outsi​de, do I need to wear a mask?     </h3> <p>People working outside while following CDC guidelines and adhering to physical distancing of 6 feet do not need to wear the mask.​</p> <h3> What do I do if I go out to eat?   </h3> <strong></strong> <ul> <li>Restaurant patrons do not have to wear a mask when they are eating or drinking at their table or seating area.<br></li> <li>Restaurants should be making every effort to provide physical distancing  of 6 feet in their seating areas.<br></li> <li>Restaurant staff must be wearing masks. </li> </ul> <h3> I had COVID-19 but am recovered, so do l need to wear a face covering?   </h3> <p>Yes. The medical community is unclear at this time if having recovered from COVID-19 provides future immunity. </p><h3> How will this requirement be enforced?     </h3> <p>We intend to lead with education and providing information to the community.  </p> <ul> <li>Officers will work to educate the public on this order and when possible will have masks on hand to provide to people who do not have one.<br></li> <li>Upon complaint, available officers will share information with residents who are not in compliance with the order.  This will include CDC guidelines suggesting wearing cloth face coverings in public settings where social distancing is difficult to maintain. ​</li> </ul> <p>​​​<span id="ms-rterangepaste-start"></span><a target="_blank" href="/newsroom/em-and-hs/1054"><strong>See Impacted Services Updates</strong> ​</a>to learn what's impacted or closed and what's still operating with city ​services and facilities.<br></p> </html></div>https://www.phoenix.gov/emergencyNews
City of Phoenix Impacted City Services Updatehttps://www.phoenix.gov/newsroom/em-and-hs/1054Emergency Management & Homeland Security8/3/2020 4:30:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1054/COVID-19-New_News_Image.jpgCity of Phoenix Impacted City Services Update<div class="ExternalClass056E39D852944C0B8C87784D1BCA7140"><html> <p> <span id="ms-rterangepaste-start"></span> <a href="/newssite/Documents/COVID19_Newsroom_Main_SP.pdf" target="_blank">Read this page in Spanish. Lea esta página​ en español (PDF)</a> <br><span id="ms-rterangepaste-start"></span><em>Use Translate button to read in another language​​</em></p><h3><strong>Face Coverings Required</strong><br></h3><p>A new declaration has been issued: <strong>Every person in the city of Phoenix, ages six and over, shall cover their nose and mouth whenever they are away from their home or residence and within six feet of another person who is not a member of their family or household</strong>. <a target="_blank" href="/newsroom/em-and-hs/1353"><strong>Read complete details about this public safety declaration</strong></a>.</p><p> </p><h3><strong>Updated!</strong> Resources Page<br></h3><p>Looking for more resources? <a href="https://Phoenix.gov/Resources" target="_blank"><strong>Visit the Coronavirus Business & Resident Resources page</strong></a>. Residents w​ith questions about city services and programs affected by service changes can call <strong>(602) 2​62-3111</strong> or e-mail <a href="mailto:contactus@phoenix.gov" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable">contactus@phoenix.gov​</a>.​​​​​​​​​ ​​​<br><br></p><span id="ms-rterangepaste-end"></span> <h3 style="line-height:1.4;">Downtown City Buildings Are Now Access<span style="letter-spacing:-0.4px;background-color:window;"> b</span><span style="letter-spacing:-0.4px;background-color:window;">y Appointment Only </span></h3><p></p><p><strong>Downtown City Buildings </strong><strong>By Appointment Only </strong>- In an effort to continue providing necessary city services, while protecting the health and safety of customers and employees in our facilities, the city of Phoenix is taking additional measures to limit foot traffic at the city’s downtown buildings. Beginning Monday, March 23, only people with appointments for service will have access to <strong>P​hoenix City Hall, the Calvin C. Goode Municipal Building, and the Public Transit Department administration building</strong>. <a href="/newsroom/public-works/1084" target="_blank">Read more about the changes</a>. You can also <a href="/Documents/CityServicesAppointmentContactList.pdf" target="_blank">download a contact list to make appointments (PDF)</a> for city services.​<br> <br></p><h3> City Services and Facilities Currently Closed or Impacted<br></h3><p>Residents with questions about city services and program​s affected by Coronavirus precautionary measures​ can call<strong> (602) 262-3111</strong> or e-mail <a href="mailto:contactus@phoenix.gov" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable">contactus@phoenix.gov​</a>.<br></p> <ul> <li><p><strong>Alarms Detail </strong>– No walk-in customers accepted. Call (602) 534-0322 for questions about false alarm or permit inquires and payments. <strong><a href="/newsroom/police/1079" target="_blank">Read detailed Alarm impacted services statement​</a></strong></p></li><li><p><strong>ARIZONA@WORK City of Phoenix Job​ Centers</strong> – Shifting to an appointment only model for City services.</p></li><li><p> <strong>Convention Center</strong> – All events at the Phoenix Convention Center and Venues (Orpheum Theatre and Symphony Hall) have been <a href="https://www.phoenixconventioncenter.com/Pages/Coronavirus-Protocol.aspx" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable">postponed or rescheduled through May 10</a>. Visit your conference or event organizer’s website for event updates and rescheduled dates. No in-person or phone sales are being taken at the the Phoenix Convention Center Ticket Office at this time. <a href="/newsroom/phoenix-convention-center/1064" target="_blank"><strong>Read detailed Convention Center impacted services statement</strong></a></p></li><li><p><strong>City Council Meetings </strong>– City Council meetings are currently <a href="/newsroom/article/1047" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable">being held audience-free</a>. Meetings can be streamed online and residents can provide comments via e-mail or phone.</p></li><li><p><strong>City Hall </strong><span style="font-size:13.33px;">–</span>​ <a href="/newsroom/public-works/1084" target="_blank">Services by appointment only</a></p></li><li><p><strong>City of Phoenix Retirees</strong> – The Phoenix Nationwide office is currently closed, in response to the Coronavirus (COVID-19) health crisis. Customers can <a href="https://checkappointments.net/appts/5jrQfKGEir#showModal" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable">schedule a phone appointment </a>to avoid long hold times. Nationwide recomme​nds retirees contact their <a href="https://nationwidefinancial.com/media/pdf/NRM-9757AZ-PX.pdf?_ga=2.194075757.157521130.1584644955-2064238597.1584644955" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable">local retirement representative​ </a>to​ address concerns or changes to their investment plan​​</p></li><li><p><strong>Community Meetings </strong>- Community meetings and outreach events in city buildings are temporarily suspended and city staff will not be attending community meetings during this time.</p></li><li><p><strong>Education Programs</strong> <span style="font-size:13.33px;">–</span> Office of Youth and Education's AARP literary programs are canceled.</p></li><li><p><strong>Family Service Centers </strong><span style="font-size:13.33px;">–</span> Shifting to an appointment only model for City services.</p></li><li><p><strong>Fingerprinting</strong> - The City of Phoenix is tempor​​arily suspending fingerprinting services. If you need immediate fingerprinting please use a 3rd party vendor.</p></li><li><p><strong>Head Start</strong> - Home visits are suspended.​​</p></li><li><p><strong>Housing</strong> - <span id="ms-rterangepaste-start"></span><a href="/newsroom/housing/1063" target="_blank"><strong>Read detailed Housing Department impacted services statement​</strong></a></p></li><li><p><strong>Human Resources</strong> – New recruitments and hiring processes will be limited to critical positions citywide; any job interviews will be conducted by video conference. In-person recruitment, selection processes, and new hire events will be temporarily postponed.</p></li><li><p><strong>Job Training Workshops</strong> – Workshops are <a href="/newsroom/ced/1046" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable">canceled this week</a></p></li> <li><p> <strong>Libraries</strong> – In addition to our downloadable eRources, Phoenix Public Library locations are offering curbside service with the exception of South Mountain Community Library. Book drops (excluding SMCL) are also open 24/7 to return materials. Visit   <a href="http://phoenixpubliclibrary.org/" target="_blank">http://phoenixpubliclibrary.org</a> for specific hours, locations, reserve materials, download electronic resources or find an online program.</p></li> <li><p> <strong>Municipal Court </strong>– The Phoenix Municipal Court has taken <a href="/court/covid" target="_blank">many active steps and modifications </a>to its operations in response to COVID-19.</p></li><li><p><strong>Parks and Recreation</strong> – <span id="ms-rterangepaste-start"></span>All playgrounds, fitness equipment, basketball and volleyball courts, and sports complexes located within city parks​ are closed​​.​ All restrooms located in city parks are closed. City parks will remain open normal posted hours for residents to enjoy green space, walking paths, dog parks, skate parks, and tennis and pickleball courts, while practicing social or physical distancing.​ Limited access ia available at Papago Park’s Hole in the Rock, Camelback Mountain’s Echo Canyon Trailhead, Piestewa Peak Trailhead, and South Mountain Park’s Pima Canyon Trailhead and Dobbins Lookout. <span id="ms-rterangepaste-end"></span><span id="ms-rterangepaste-start"></span>All indoor recreation facilities are closed. All classes and programs, including youth and adult sports leagues, are suspended. Gatherings and events on city park property are canceled or postponed, which includes organizations that have a sports field reservation. Registration for lifeguard and aquatics staff training, and 2020 summer classes, programs and activities are postponed until further notice. The Phoenix Afterschool Center (PAC) program has been suspended. Pueblo Grande Museum is closed and many city-owned facilities that are operated by partner organizations are also closed or have modified hours. <a href="/newsroom/parks-and-recreation/1068" target="_blank"><strong>Read detailed Parks & Recreation impacted services statement (including refunds)</strong></a>  ​</p></li><li><p><strong>Planning and Development Department – </strong>Services will be offered online, by telephone or by appointment only. PDD inspection requests will follow modified practices. Staff has been redeployed to create Remote Customer Service Counters and will answer questions about development and zoning questions by phone or e-mail from your home or private workspace. <a href="/pdd/contact-us" target="_blank">Find a list of direct phone numbers and e-mail addresses for appropriate staff</a>​. If you're unsure who to contact or have general questions about services call (602) 262-7811 or <a href="mailto:ppd@phoenix.gov" target="_blank">email</a>. <a href="/pdd/project-tools" target="_blank">Online project tools</a> are available and <a href="/pdd/onlineservices/electronic-plan-review" target="_blank">new projects and resubmittals</a> can be done electronically. If you have paper plans currently in queue and need assistance to submit plans electronically, please contact the Electronic Plan Review (EPR) Triage Team at (602) 534-5933 or email​​. ​Review (EPR) Triage Team at (602) 534-5933 or <a href="mailto:epr.support@phoenix.gov" target="_blank">email​</a>​​. </p></li><li><p><strong>Property Management Unit </strong>– Only five people will be allowed in the lobby at one time. To facilitate the process, please come prepared with the <a href="/police/property-crimes/property-management-unit" target="_blank">Property Release Form</a> already completed. </p></li><li><p><strong>Police Public Records </strong>– Closed to in-person customers. Online and phone customers only. To schedule an appointment, call (602) 262-1885 or use the <a href="https://phxpublicsafety.dynamics365portals.us/" target="_blank">online portal</a>.</p></li><li><p><strong>Public Transit </strong>-  <span id="ms-rterangepaste-start"></span>Beginning <strong>Wednesday, July 1</strong>, passengers are required to wear face coverings while riding transit in Phoenix to help prevent the spread of COVID-19. <span id="ms-rterangepaste-end"></span>Seating on all bus routes is limited in order to support social distancing measures between passengers. Express and RAPID commuter bus service continue to run on a reduced schedule. Public Transit Centers remain closed. Valley Metro light rail runs on a 15-minute frequency 4:00 a.m - 6:00 p.m. with no late night service on Friday and Saturday. Sunday service will remain the same<span id="ms-rterangepaste-end"></span>. <span id="ms-rterangepaste-start"></span><a href="/newsroom/public-transit/1078" target="_blank"><strong>Read detailed Public Trans​it impacted services statement​</strong></a><strong>​</strong></p></li> <li><p> <strong>Senior Centers</strong> – All 15 city Senior Centers are closed. Senior Center members can coordinate in-home meal service with their Senior Center Manager​.</p></li><li><p><strong>Street Transportation</strong> - <a href="/streets/traffic-management" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable">Right-of-Way Management is not processing any special event or block party permits</a> for events taking place through at least May 31. Guidance will be revised as needed. </p></li><li><p><strong>Vehicle Impounds</strong> – Closed to walk-in customers. Call (602) 495-2096 for more details.</p></li> <li><p> <strong>VITA</strong> – Volunteer Income Tax Assistance Program services are suspended.</p></li> <li><p> <strong>Volunteer Programs</strong> – All city volunteer programs, with the exception of critical public safety programs, are being suspended for the next two weeks.</p></li> </ul><h3><br>City Services Still in Operation<br></h3><ul><li><p><strong>911, Police, Fire</strong></p></li><li><p><strong>A</strong><strong><strong>i</strong>rport Operation</strong><strong>s</strong> – Some European and Canadian impacts. <a href="/newsroom/aviation/1066" target="_blank"><strong>Read detailed Airport impacted services statement</strong></a></p></li><li><p><strong>City Services Customer Pay Stations </strong><span id="ms-rterangepaste-start"></span><strong> – </strong><span id="ms-rterangepaste-end"></span><strong><a href="/newsroom/article/1133" target="_blank">Lobby Hours have been modified</a></strong></p></li><li><p><strong>Finance and Procurement</strong></p></li><li><p><strong>Outdoor City Parks, Trails, Golf Courses, Dog Parks, Skate Parks </strong>– <span id="ms-rterangepaste-end"></span> <a href="/newsroom/parks-and-recreation/1068" target="_blank"><strong>Read more detailed information about outdoor Parks and Recreation facilities that are open</strong></a> and <a href="/newsroom/parks-and-recreation/1082" target="_blank"><strong>Learn about responsible social distancing when visiting a park or trail</strong></a></p></li></ul><ul><li><p><strong>Public Transit, including Dial-a-Ride </strong>– Visit <a href="http://www.valleymetro.org/" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable"><strong>Valley Metro website</strong></a> <span id="ms-rterangepaste-start"></span>for current trip schedules. Seating on all bus routes is limited in order to support social distancing measures between passengers. Express and RAPID commuter bus service will continue to run on a reduced schedule. Public Transit Centers remain closed. Valley Metro light rail runs on a 15-minute frequency 4:00 a.m. - 6:00 p.m. with no late night service on Friday and Saturday. Sunday service will remain the same on light rail. <a href="/newsroom/public-transit/1078" target="_blank"><strong>Read detailed Public Transit impacted services statement​</strong></a></p></li><li><p><strong>Trash and Recycling Services</strong> – <a href="/newsroom/public-works/1071" target="_blank"><strong>Read detailed Public Works impacted services statement</strong></a></p></li><li><p><strong>Street Maintenance</strong> – <a href="/newsroom/street-transportation/1069" target="_blank"><strong>Read detailed Streets impacted services statement</strong></a></p></li><li><p><strong>Water and Wastewater</strong> – <a href="/newsroom/water-services/1070" target="_blank"><strong>Read detailed Water Department impacted services statement</strong>​</a>​</p></li></ul><h3><br>City Services Still Available O​nline:</h3><p>The city is also continuing to provide access to a variety of online services.</p><ul><li><p><a href="/pdd/onlineservices/inspectrequest" target="_blank">Building Inspections</a></p></li><li><p><a href="https://Phoenix.gov/PHXTV" target="_blank">PHXTV Streaming</a> – Watch City Council meetings and regular programming </p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=billdocuments" target="_blank">City Services Bills</a></p></li><li><p><a href="/mayorcouncil" target="_blank">Contact Mayor & City Council Members</a></p></li><li><p><a href="/law/victims" target="_blank">Crime Victim Services</a></p></li><li><p><a href="/eod" target="_blank">Equal Opportunity Department Case Management</a></p></li><li><p><a href="http://www.planenoise.com/copad/q3qH4u/" target="_blank">Flight Path Noise</a></p></li><li><p><a href="/auditor/fraud-reporting" target="_blank">Fraud Reporting</a></p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=graffiti" target="_blank">Graffiti Removal Requests​</a></p></li><li><p><a href="/housing" target="_blank">Housing Programs</a></p></li><li><p><a href="http://www.phoenixpubliclibrary.org/" target="_blank">Library Services</a></p></li><li><p><a href="/nsd" target="_blank">Neighborhood Services Programs</a> – While staff is not currently attending community meetings, services can still be requested via email and phone.</p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=phxcares" target="_blank">Phoenix C.A.R.E.S. about Homelessness reporting</a></p></li><li><p><a href="/payonline" target="_blank">PHX Pay Online</a></p></li><li><p><a href="https://phxpublicsafety.dynamics365portals.us/" target="_blank">Police Public Records Requests</a></p></li><li><p><span id="ms-rterangepaste-start"></span><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=shoppingcart" target="_blank">Report Abandoned Shopping Carts</a><span id="ms-rterangepaste-end"></span></p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=fenceindisrepair" target="_blank">Report Fence in Disrepair</a></p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=illegalsign" target="_blank">Report Illegal Signs</a></p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=inoperablevehicle" target="_blank">Report Inoperable Vehicles​</a></p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=litter" target="_blank">Report Litter + Debris​</a></p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=nondustproofparking" target="_blank">Report Non-Dust-Proof Parking​</a></p></li><li><p><a href="/police/policereport" target="_blank">Report Non-Emergency Crime</a></p></li><li><p><a href="/pdd/non-permitted-construction" target="_blank">Report Non-Permitted Construction</a></p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=outsidestorage" target="_blank">Report Outside Storage​</a></p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=other" target="_blank">Report Property Violations</a> </p></li><li><p><a href="/streets/traffic-signal-issues" target="_blank">Report Traffic Signal Issue</a></p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=unsecuredstructure" target="_blank">Report Unsecured Structures</a></p></li><li><p><a href="/waterservices/contact/water-services-administration" target="_blank">Report Water Leak</a></p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=weedsordeadplants" target="_blank">Report Weeds or Dead Plants</a></p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=solidwastecontainer" target="_blank">Request Trash, Recycle or Green Organics Container</a></p></li><li><p><a href="/publicworks/roll-off-rental" target="_blank">Roll-Off Rentals</a></p></li><li><p><a href="/publicworks/residential-recycling" target="_blank">Solid Waste Diversion Programs</a> </p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=sstwaterservice" target="_blank">Start/Stop/Transfer Water Services or Trash</a></p></li><li><p><a href="/streets/neighborhood-traffic-programs-services/street-light-information/street-light-repair" target="_blank">Street Light Repair Requests</a></p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=streetmaintenance" target="_blank">Street Maintenance​</a></p></li><li><p><a href="/publictransit" target="_blank">Public Transit Services</a> – Transit still operating. <a href="/newsroom/public-transit/1078" target="_blank"><strong>Transit Centers are closed.</strong></a></p></li><li><p><a href="/streets/designmgmt/utility-coordination/permits/utility-permit-application" target="_blank">Utility Permit</a></p></li><li><p><a href="/waterservices" target="_blank">Water Services</a></p></li></ul><p><strong>Looking for more resources?</strong> Visit the <a href="https://phoenix.gov/Resources" target="_blank">Coronavirus Business & Resident Resources Page</a>. Residents with questions about city services and programs affected by service changes can call (602) 262-3111 or e-mail <a href="mailto:contactus@phoenix.gov" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable">contactus@phoenix.gov​</a>.​​​​​​​​ </p></html></div>https://www.phoenix.gov/emergencyNews

 

 

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Face Coverings Requiredhttps://www.phoenix.gov/newssite/Lists/AdBox/DispForm.aspx?ID=18https://www.phoenix.gov/newssite/Lists/AdBox/Attachments/18/Mask_Slider.jpgFace Coverings Required<div class="ExternalClass3A20C750F0494BAAA7926AA5A46FAD6F"><html>​Every person in the city of Phoenix, ages two and over, shall cover their nose and mouth whenever they are away from their home or residence. Learn more about this declaration<br></html></div>Newshttps://www.phoenix.gov/newsroom/em-and-hs/13536/19/2020 8:18:55 PM10/30/2020 8:18:55 PM

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