Phoenix City Services Bill

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To pay your  city services bill online or to sign up for paperless billing, you will need the account number and service address from the bottom portion of your city services bill.

Payments made online can take up to 3 business days to post to your account.

To view your bill, view your billing and payment history, or to update your account information, you will need the account number and service address from the bottom portion of your water bill and your four digit PIN.

 

If your account is about to be shut off or has been shut off for delinquency, 
you cannot pay your water bill online.

 

Delinquent bills can be paid at a City of Phoenix Pay Station or by calling (602) 262-6251.

If you have questions about your bill or account, you can email us​,  speak with an account representative by calling (602) 262-6251 Monday - Friday, 8 a.m. to 5 p.m., 711 for telecommunications relay service, or visiting a City of Phoenix Pay Station.

 

 

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Get a Paperless BillGet a Paperless BillarrowrightAdditional Serviceshttps://jsslnprd.phoenix.gov/watereservices/ ​Get a Paperless Bill3.00000000000000Water Services
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Billing and Payment HistoryBilling and Payment HistoryarrowrightAdditional Serviceshttps://jsslnprd.phoenix.gov/watereservices/faces/IVRLink.jsp ​Billing and Payment History6.00000000000000Water Services
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Pay Station LocationsPay Station LocationsarrowrightAdditional Serviceshttps://www.phoenix.gov/waterservices/customerservices/payment-services/bplocations ​Pay Station Locations10.0000000000000Water Services
Water Services HomeWater Services HomearrowrightAdditional Serviceshttps://www.phoenix.gov/waterservices ​Water Services Home11.0000000000000Water Services
Frequently Asked QuestionsFrequently Asked QuestionsarrowrightAdditional Serviceshttps://www.phoenix.gov/waterservicessite/Pages/Phoenix-Water-FAQS.aspx ​Frequently Asked Questions12.0000000000000Water Services