Phoenix City Services Bill


To pay your  city services bill online or to sign up for paperless billing, you will need the account number and service address from the bottom portion of your city services bill.

Payments made online can take up to 3 business days to post to your account.

To view your bill, view your billing and payment history, or to update your account information, you will need the account number and service address from the bottom portion of your water bill and your four digit PIN.


If your account is about to be shut off or has been shut off for delinquency, 
you cannot pay your water bill online.


Delinquent bills can be paid at a City of Phoenix Pay Station or by calling (602) 262-6251.

If you have questions about your bill or account, you can email us​,  speak with an account representative by calling (602) 262-6251 Monday - Friday, 8 a.m. to 5 p.m., 711 for telecommunications relay service, or visiting a City of Phoenix Pay Station.



Pay Your Bill OnlinePay Your Bill OnlinearrowrightAdditional Services Pay Your Bill Online Today1.00000000000000Water Services
View Your BillView Your BillarrowrightAdditional Services Your Bill2.00000000000000Water Services
Get a Paperless BillGet a Paperless BillarrowrightAdditional Services ​Get a Paperless Bill3.00000000000000Water Services
Report a Billing IssueReport a Billing IssuearrowrightAdditional Services ​Report a Billing Issue4.00000000000000Water Services
Update Account InformationUpdate Account InformationarrowrightAdditional Services ​Update Account Information5.00000000000000Water Services
Billing and Payment HistoryBilling and Payment HistoryarrowrightAdditional Services ​Billing and Payment History6.00000000000000Water Services
Water Consumption HistoryWater Consumption HistoryarrowrightAdditional Services ​Water Consumption History7.00000000000000Water Services
Create a Credit LetterCreate a Credit LetterarrowrightAdditional Services ​Create a Credit Letter8.00000000000000Water Services
Bill Payment OptionsBill Payment OptionsarrowrightAdditional Services ​Bill Payment Options9.00000000000000Water Services
Pay Station LocationsPay Station LocationsarrowrightAdditional Services ​Pay Station Locations10.0000000000000Water Services
Water Services HomeWater Services HomearrowrightAdditional Services ​Water Services Home11.0000000000000Water Services
Frequently Asked QuestionsFrequently Asked QuestionsarrowrightAdditional Services ​Frequently Asked Questions12.0000000000000Water Services