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Moving to Phoenix

​​If you’ve decided to move to Phoenix, you’ll want to arrange for city services as soon as possible. Find out how on this page.

To have water turned on, contact the Water Services Customer Services Division, 8 a.m. to 5 p.m., Monday through Friday, excluding city holidays, at 602-262-6251. (The best days to reach customer service are Tuesdays, Wednesdays and Thursdays). You can also send an e-mail to

To arrange for trash and garbage collection, contact Solid Waste Customer Service at 602-262-7251 or e-mail Homeowners who receive city garbage collection are encouraged to participate in the citywide "Phoenix Recycles" program. Each home can have two storage containers - one black or green container for bagged and tied garbage and the other, a blue container, for recycling.

Not sure what you can recycle? Visit the recycling pages for more information.

Water, sewer and sanitation services will be reflected in your municipal services bill and are among the lowest in the United States.

For information regarding non-city-supplied services such as electricity, natural gas, phone and cable service, please visit the following websites:


Natural Gas

Phone/Cable Services




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