| City of Phoenix Impacted Services Update | https://www.phoenix.gov/newsroom/em-and-hs/1054 | Emergency Management & Homeland Security | | 5/4/2020 4:00:00 PM | https://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1054/Coronavirus_Impact.png | | City of Phoenix Impacted Services Update | <div class="ExternalClass16D5EE167F8340E1BF9C50EDF878FD4D"><html>
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<a target="_blank" href="/newssite/Documents/COVID19_Newsroom_Main_SP.pdf">Read this page in Spanish. Lea esta página en español (PDF)</a> <br><span id="ms-rterangepaste-start"></span><em>Use Translate button to read in another language</em></p><h3><strong>Updated!</strong> Resources Page<br></h3><p>Looking for more resources? <a target="_blank" href="https://Phoenix.gov/Resources"><strong>Visit the Coronavirus Business & Resident Resources page</strong></a>. Residents with questions about city services and programs affected by service changes can call <strong>(602) 262-3111</strong> or e-mail <a data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="mailto:contactus@phoenix.gov">contactus@phoenix.gov</a>. <br><br></p><span id="ms-rterangepaste-end"></span>
<h3 style="line-height:1.4;">Downtown City Buildings Are Now Access<span style="letter-spacing:-0.4px;background-color:window;"> b</span><span style="letter-spacing:-0.4px;background-color:window;">y Appointment Only </span></h3><p></p><p><strong>Downtown City Buildings </strong><strong>By Appointment Only </strong>- In an effort to continue providing necessary city services, while protecting the health and safety of customers and employees in our facilities, the city of Phoenix is taking additional measures to limit foot traffic at the city’s downtown buildings. Beginning Monday, March 23, only people with appointments for service will have access to <strong>Phoenix City Hall, the Calvin C. Goode Municipal Building, and the Public Transit Department administration building</strong>. <a target="_blank" href="/newsroom/public-works/1084">Read more about the changes</a>. You can also <a target="_blank" href="/Documents/CityServicesAppointmentContactList.pdf">download a contact list to make appointments (PDF)</a> for city services.<br> <br></p><h3>
City Services and Facilities Currently Closed or Impacted<br></h3><p>Residents with questions about city services and programs affected by Coronavirus precautionary measures can call<strong> (602) 262-3111</strong> or e-mail <a data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="mailto:contactus@phoenix.gov">contactus@phoenix.gov</a>.<br></p>
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<li><p><strong>Alarms Detail </strong>– No walk-in customers accepted. Call (602) 534-0322 for questions about false alarm or permit inquires and payments. <strong><a target="_blank" href="/newsroom/police/1079">Read detailed Alarm impacted services statement</a></strong></p></li><li><p><strong>ARIZONA@WORK City of Phoenix Job Centers</strong> – Shifting to an appointment only model for City services.</p></li><li><p>
<strong>Convention Center</strong> – All events at the Phoenix Convention Center and Venues (Orpheum Theatre and Symphony Hall) have been <a data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="https://www.phoenixconventioncenter.com/Pages/Coronavirus-Protocol.aspx">postponed or rescheduled through May 10</a>. Visit your conference or event organizer’s website for event updates and rescheduled dates. No in-person or phone sales are being taken at the the Phoenix Convention Center Ticket Office at this time. <a target="_blank" href="/newsroom/phoenix-convention-center/1064"><strong>Read detailed Convention Center impacted services statement</strong></a></p></li><li><p><strong>City Council Meetings </strong>– City Council meetings are currently <a data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="/newsroom/article/1047">being held audience-free</a>. Meetings can be streamed online and residents can provide comments via e-mail or phone.</p></li><li><p><strong>City Hall </strong><span style="font-size:13.33px;">–</span> <a target="_blank" href="/newsroom/public-works/1084">Services by appointment only</a></p></li><li><p><strong>City of Phoenix Retirees</strong> – The Phoenix Nationwide office is currently closed, in response to the Coronavirus (COVID-19) health crisis. Customers can <a data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="https://checkappointments.net/appts/5jrQfKGEir#showModal">schedule a phone appointment </a>to avoid long hold times. Nationwide recommends retirees contact their <a data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="https://nationwidefinancial.com/media/pdf/NRM-9757AZ-PX.pdf?_ga=2.194075757.157521130.1584644955-2064238597.1584644955">local retirement representative </a>to address concerns or changes to their investment plan</p></li><li><p><strong>Community Meetings </strong>- Community meetings and outreach events in city buildings are temporarily suspended and city staff will not be attending community meetings during this time.</p></li><li><p><strong>Education Programs</strong> <span style="font-size:13.33px;">–</span> Office of Youth and Education's AARP literary programs are cancelled.</p></li><li><p><strong>Family Service Centers </strong><span style="font-size:13.33px;">–</span> Shifting to an appointment only model for City services.</p></li><li><p><strong>Fingerprinting</strong> - The City of Phoenix is temporarily suspending fingerprinting services. If you need immediate fingerprinting please use a 3rd party vendor.</p></li><li><p><strong>Head Start</strong> - Home visits are suspended.</p></li><li><p><strong>Housing</strong> - <span id="ms-rterangepaste-start"></span><a target="_blank" href="/newsroom/housing/1063"><strong>Read detailed Housing Department impacted services statement</strong></a></p></li><li><p><strong>Human Resources</strong> – New recruitments and hiring processes will be limited to critical positions citywide; any job interviews will be conducted by video conference. In-person recruitment, selection processes, and new hire events will be temporarily postponed.</p></li><li><p><strong>Job Training Workshops</strong> – Workshops are <a data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="/newsroom/ced/1046">canceled this week</a></p></li>
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<strong>Libraries</strong> – All Phoenix Public Library locations and book drops <a data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="/newsroom/library/1044">are temporarily closed</a>. All programming is also suspended. Electronic resources are available online at <a target="_blank" href="http://phoenixpubliclibrary.org">http://phoenixpubliclibrary.org</a>. <a target="_blank" href="/newsroom/library/1067"><strong>Read detailed Library impacted services statement</strong></a></p></li>
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<strong>Municipal Court </strong>– The
Phoenix Municipal Court has taken <a target="_blank" href="/court/covid">many active steps and modifications </a>to its operations in
response to COVID-19.</p></li><li><p><strong>Parks and Recreation</strong> – <span id="ms-rterangepaste-start"></span>All playgrounds, fitness equipment, basketball and volleyball courts, and sports complexes located within city parks are closed. All restrooms located in city parks are closed. City parks will remain open normal posted hours for residents to enjoy green space, walking paths, dog parks, skate parks, and tennis and pickleball courts, while practicing social or physical distancing. Limited access ia available at Papago Park’s Hole in the Rock, Camelback Mountain’s Echo Canyon Trailhead, Piestewa Peak Trailhead, and South Mountain Park’s Pima Canyon Trailhead and Dobbins Lookout. <span id="ms-rterangepaste-end"></span><span id="ms-rterangepaste-start"></span>All indoor recreation facilities are closed. All classes and programs,
including youth and adult sports leagues, are suspended. Gatherings and events
on city park property are canceled or postponed, which includes organizations
that have a sports field reservation. Registration for lifeguard and aquatics
staff training, and 2020 summer classes, programs and activities are postponed
until further notice. The Phoenix Afterschool Center (PAC) program has
been suspended. Pueblo Grande Museum is closed and many city-owned facilities
that are operated by partner organizations are also closed or have modified
hours. <a target="_blank" href="/newsroom/parks-and-recreation/1068"><strong>Read detailed Parks & Recreation impacted services statement (including refunds)</strong></a> </p></li><li><p><strong>Planning and Development Department – </strong>Services will be offered online, by telephone or by appointment only. PDD inspection requests will follow modified practices. Staff has been redeployed to create Remote Customer Service Counters and will answer questions about development and zoning questions by phone or e-mail from your home or private workspace. <a target="_blank" href="/pdd/contact-us">Find a list of direct phone numbers and e-mail addresses for appropriate staff</a>. If you're unsure who to contact or have general questions about services call (602) 262-7811 or <a target="_blank" href="mailto:ppd@phoenix.gov">email</a>. <a target="_blank" href="/pdd/project-tools">Online project tools</a> are available and <a target="_blank" href="/pdd/onlineservices/electronic-plan-review">new projects and resubmittals</a> can be done electronically. If you have paper plans currently in queue and need assistance to submit plans electronically, please contact the Electronic Plan Review (EPR) Triage Team at (602) 534-5933 or email. Review (EPR) Triage Team at (602) 534-5933 or <a target="_blank" href="mailto:epr.support@phoenix.gov">email</a>. </p></li><li><p><strong>Property Management Unit </strong>– Only five people will be allowed in the lobby at one time. To facilitate the process, please come prepared with the <a target="_blank" href="/police/property-crimes/property-management-unit">Property Release Form</a> already completed. </p></li><li><p><strong>Police Public Records </strong>– Closed
to in-person customers. Online and phone customers only. To schedule an appointment, call (602) 262-1885 or use the <a target="_blank" href="https://phxpublicsafety.dynamics365portals.us/">online portal</a>.</p></li><li><p><strong>Public Transit </strong>- Seating on all bus routes is limited in order to support social
distancing measures between passengers. Express and RAPID commuter bus service
continue to run on a reduced schedule. Public Transit Centers remain closed.
Valley Metro light rail runs on a 15-minute
frequency 4:00 a.m - 6:00 p.m. with no late night service on Friday and Saturday.
Sunday service will remain the same<span id="ms-rterangepaste-end"></span>. <span id="ms-rterangepaste-start"></span><a target="_blank" href="/newsroom/public-transit/1078"><strong>Read detailed Public Transit impacted services statement</strong></a><strong></strong></p></li>
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<strong>Senior Centers</strong> – All 15 city Senior Centers are closed. Senior Center members can coordinate in-home meal service with their Senior Center Manager.</p></li><li><p><strong>Street Transportation</strong> - <a data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="/streets/traffic-management">Right-of-Way Management is not processing any special event or block party permits</a> for events taking place through at least May 31. Guidance will be revised as needed. </p></li><li><p><strong>Vehicle Impounds</strong> – Closed to walk-in customers. Call (602) 495-2096 for more details.</p></li>
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<strong>VITA</strong> – Volunteer Income Tax Assistance Program services are suspended.</p></li>
<li><p>
<strong>Volunteer Programs</strong> – All city volunteer programs, with the exception of critical public safety programs, are being suspended for the next two weeks.</p></li>
</ul><h3><br>City Services Still in Operation<br></h3><ul><li><p><strong>911, Police, Fire</strong></p></li><li><p><strong>A</strong><strong><strong>i</strong>rport Operation</strong><strong>s</strong> – Some European and Canadian impacts. <a target="_blank" href="/newsroom/aviation/1066"><strong>Read detailed Airport impacted services statement</strong></a></p></li><li><p><strong>City Services Customer Pay Stations </strong><span id="ms-rterangepaste-start"></span><strong> – </strong><span id="ms-rterangepaste-end"></span><strong><a target="_blank" href="/newsroom/article/1133">Lobby Hours have been modified</a></strong></p></li><li><p><strong>Finance and Procurement</strong></p></li><li><p><strong>Outdoor City Parks, Trails, Golf Courses, Dog Parks, Skate Parks </strong>– <span id="ms-rterangepaste-end"></span> <a target="_blank" href="/newsroom/parks-and-recreation/1068"><strong>Read more detailed information about outdoor Parks and Recreation facilities that are open</strong></a> and <a target="_blank" href="/newsroom/parks-and-recreation/1082"><strong>Learn about responsible social distancing when visiting a park or trail</strong></a></p></li></ul><ul><li><p><strong>Public Transit, including Dial-a-Ride </strong>– Visit <a data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="http://www.valleymetro.org/"><strong>Valley Metro website</strong></a> <span id="ms-rterangepaste-start"></span>for current trip schedules. Seating on all bus routes is limited in order to support social
distancing measures between passengers. Express and RAPID commuter bus service
will continue to run on a reduced schedule. Public Transit Centers remain
closed. Valley Metro light rail runs on a 15-minute frequency 4:00 a.m. - 6:00
p.m. with no late night service on Friday and Saturday. Sunday service will
remain the same on light rail. <a target="_blank" href="/newsroom/public-transit/1078"><strong>Read detailed Public Transit impacted services statement</strong></a></p></li><li><p><strong>Trash and Recycling Services</strong> – <a target="_blank" href="/newsroom/public-works/1071"><strong>Read detailed Public Works impacted services statement</strong></a></p></li><li><p><strong>Street Maintenance</strong> – <a target="_blank" href="/newsroom/street-transportation/1069"><strong>Read detailed Streets impacted services statement</strong></a></p></li><li><p><strong>Water and Wastewater</strong> – <a target="_blank" href="/newsroom/water-services/1070"><strong>Read detailed Water Department impacted services statement</strong></a></p></li></ul><h3><br>City Services Still Available Online:</h3><p>The city is also continuing to provide access to a variety of online services.</p><ul><li><p><a target="_blank" href="/pdd/onlineservices/inspectrequest">Building Inspections</a></p></li><li><p><a target="_blank" href="https://Phoenix.gov/PHXTV">PHXTV Streaming</a> – Watch City Council meetings and regular programming </p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=billdocuments">City Services Bills</a></p></li><li><p><a target="_blank" href="/mayorcouncil">Contact Mayor & City Council Members</a></p></li><li><p><a target="_blank" href="/law/victims">Crime Victim Services</a></p></li><li><p><a target="_blank" href="/eod">Equal Opportunity Department Case Management</a></p></li><li><p><a target="_blank" href="http://www.planenoise.com/copad/q3qH4u/">Flight Path Noise</a></p></li><li><p><a target="_blank" href="/auditor/fraud-reporting">Fraud Reporting</a></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=graffiti">Graffiti Removal Requests</a></p></li><li><p><a target="_blank" href="/housing">Housing Programs</a></p></li><li><p><a target="_blank" href="http://www.phoenixpubliclibrary.org/">Library Services</a></p></li><li><p><a target="_blank" href="/nsd">Neighborhood Services Programs</a> – While staff is not currently attending community meetings, services can still be requested via email and phone.</p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=phxcares">Phoenix C.A.R.E.S. about Homelessness reporting</a></p></li><li><p><a target="_blank" href="/payonline">PHX Pay Online</a></p></li><li><p><a target="_blank" href="https://phxpublicsafety.dynamics365portals.us/">Police Public Records Requests</a></p></li><li><p><span id="ms-rterangepaste-start"></span><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=shoppingcart">Report Abandoned Shopping Carts</a><span id="ms-rterangepaste-end"></span></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=fenceindisrepair">Report Fence in Disrepair</a></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=illegalsign">Report Illegal Signs</a></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=inoperablevehicle">Report Inoperable Vehicles</a></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=litter">Report Litter + Debris</a></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=nondustproofparking">Report Non-Dust-Proof Parking</a></p></li><li><p><a target="_blank" href="/police/policereport">Report Non-Emergency Crime</a></p></li><li><p><a target="_blank" href="/pdd/non-permitted-construction">Report Non-Permitted Construction</a></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=outsidestorage">Report Outside Storage</a></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=other">Report Property Violations</a> </p></li><li><p><a target="_blank" href="/streets/traffic-signal-issues">Report Traffic Signal Issue</a></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=unsecuredstructure">Report Unsecured Structures</a></p></li><li><p><a target="_blank" href="/waterservices/contact/water-services-administration">Report Water Leak</a></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=weedsordeadplants">Report Weeds or Dead Plants</a></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=solidwastecontainer">Request Trash, Recycle or Green Organics Container</a></p></li><li><p><a target="_blank" href="/publicworks/roll-off-rental">Roll-Off Rentals</a></p></li><li><p><a target="_blank" href="/publicworks/residential-recycling">Solid Waste Diversion Programs</a> </p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=sstwaterservice">Start/Stop/Transfer Water Services or Trash</a></p></li><li><p><a target="_blank" href="/streets/neighborhood-traffic-programs-services/street-light-information/street-light-repair">Street Light Repair Requests</a></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=streetmaintenance">Street Maintenance</a></p></li><li><p><a target="_blank" href="/publictransit">Public Transit Services</a> – Transit still operating. <a target="_blank" href="/newsroom/public-transit/1078"><strong>Transit Centers are closed.</strong></a></p></li><li><p><a target="_blank" href="/streets/designmgmt/utility-coordination/permits/utility-permit-application">Utility Permit</a></p></li><li><p><a target="_blank" href="/waterservices">Water Services</a></p></li></ul><p><strong>Looking for more resources?</strong> Visit the <a target="_blank" href="https://phoenix.gov/Resources">Coronavirus Business & Resident Resources Page</a>. Residents with questions about city services and programs affected by service changes can call (602) 262-3111 or e-mail <a data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="mailto:contactus@phoenix.gov">contactus@phoenix.gov</a>. </p></html></div> | https://www.phoenix.gov/emergency | News | em-and-hs |
| Critical Incident: Officer-Involved Shooting in Ahwatukee | https://www.phoenix.gov/newsroom/police/1265 | Police | | 5/22/2020 4:30:00 PM | https://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1265/Newsroom_Police_Critical_Incident.png | | Critical Incident: Officer-Involved Shooting in Ahwatukee | <div class="ExternalClass0C8FE9D1F10E4B5DB7260D7C33590BA8"><html>The Phoenix Police Department is investigating an officer-involved shooting that happened just before 11 p.m. on Thursday, May 21, 2020.<br><br>This started as a domestic violence call to 911. The caller reported hearing a verbal fight coming from inside a neighbor's apartment. A second call to 911 said the exchange had become physical.<br><br>The officers arrived on the scene, approaching the apartment near Desert Foothills Parkway and Chandler Boulevard. <br><br>As they knocked on the door and announced themselves as Phoenix Police, a 40-year-old man opened the door and moved toward one of the officers, armed with a gun. The other officer fired his weapon, hitting the man. He died at the scene.<br><br>No other officers or community members were injured in this incident.<br><br>The officers involved include a 53-year-old who is a 23 year veteran of the force and a 33-year-old who has been with Phoenix Police for 2 years.<br><br><span id="ms-rterangepaste-start"></span>Domestic violence calls are among the most unpredictable and dangerous for police. The City of Phoenix has created a list of useful resources and services including support services for victims, information on protective orders and court information. Visit the <a href="/police/domesticviolence" target="_blank">Domestic Violence Help!</a> page for more details.<br><br>You can call the <a href="https://www.thehotline.org/" target="_blank">National Domestic Violence hotline</a> anytime, 24/7 at 1-800-799-SAFE (7233) or if you are unable to speak safely, text LOVEIS to 22522. <br></html></div> | https://phoenix.gov/police | News | police |
| PHXTV Classroom Study Hall: Friday May 22 | https://www.phoenix.gov/newsroom/classroom/1262 | PHXTV Classroom | | 5/22/2020 4:00:00 PM | | https://youtu.be/mWFSJrbw3-c | PHXTV Classroom Study Hall: Friday May 22 | <div class="ExternalClass6CD80A7B18644A97A9EA498AE6D902EA"><html>
<p>It’s Feel Good Friday on this Study Hall session featuring Music, Fitness and Art. Study Hall begins with a Social-Emotional Learning lesson by Mr. Boyd, Behavior Intervention Specialist from Clarendon Elementary School. This session also features Beginning Music Literacy with Bret Wagner, Fitness with Mark Deyette and a Photography lesson on Perspective and Balance with Lauren Kennedy. Richard Newsome, PE teacher from Valley View Leadership Academy and Marvin Pettet, PE teacher from Campbell Elementary also get students moving with fitness tips. Study Hall ends with Vanessa Chavez showing students how to use nature to create art.<br></p>
</html></div> | https://www.phoenix.gov/classroom | Video | classroom |
| Triaging Mental Health 9-1-1 Calls: Dispatcher Training and How the Community Can Help | https://www.phoenix.gov/newsroom/police/1264 | Police | | 5/22/2020 3:13:00 PM | | https://youtu.be/EdsIjQswM0I | Triaging Mental Health 9-1-1 Calls: Dispatcher Training and How the Community Can Help | <div class="ExternalClassF8B944D9C7D643BD9DF997F5676B70F3"><html>"Let's say someone is having a mental health crisis. If they've never had a mental health crisis before, and they don't know who to call, they're probably going to call 9-1-1. And the dispatcher might be the first person to ever help them," Detective Sabrina Taylor, a Crisis Intervention Team Training Coordinator at Phoenix Police, said. <br><br>With May being Mental Health Awareness Month, we took a look at the mental health related calls that 9-1-1 dispatchers receive, and the training they get to triage those calls. <br><br>"It feels like a lot," Detective Taylor explained. "These calls are generally more complicated and take more time than other calls. You think of a person that's not having any kind of mental issues, you can just rattle off name, date, social security number. But somebody who is struggling with thought process, it's going to take a long time to get to what the real problem is."<br><br>Dispatchers receive training to identify types of mental illness, assess threat levels, utilize negotiation tactics, and know where to appropriately direct these callers for help.<br><br>"At first they were like, if you call 9-1-1, I'm responsible. Who am I transferring this to?" Detective Taylor said of the dispatchers. "Once we built up that trust, they were like oh thank goodness. There is somewhere I can send people. Because I know they don't need the police but I don't know what else to do."<br><br>The goal is to avoid further upsetting a distressed caller by finding appropriate behavioral health services. This has the added benefit of reducing both the criminalization and stigma around mental illness.<br><br>"If they're just feeling sad and they're not at super high risk of being injured, they don't really need the police department," Detective Taylor explained. "There's no crime, there's no danger. So they can transfer that person right over to the crisis line."<br><br>The community can help dispatchers by getting informed about the resources. If you or a loved one are experiencing a mental health crisis, call the county crisis line at 602-222-9444. If you do call 9-1-1, ask for a Crisis Intervention Team certified officer. That is a police officer that has received additional training in dealing with mental health calls.</html></div> | https://phoenix.gov/police | Video | police |
| Phoenix Convention Center Pursues GBAC STAR™ Facility Accreditation | https://www.phoenix.gov/newsroom/phoenix-convention-center/1267 | Phoenix Convention Center | | 5/22/2020 7:00:00 AM | https://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1267/SFrances_180327_4313_A.jpg | | Phoenix Convention Center Pursues GBAC STAR™ Facility Accreditation | <div class="ExternalClass43978B85E23A4013979756FD1F1E3CC2"><html>
The award-winning Phoenix Convention Center announced its commitment to pursue the Global Biorisk Advisory Council® (GBAC) STAR™ accreditation on outbreak prevention, response and recovery. The accreditation is offered by the International Sanitary Supply Association (ISSA), the world's leading trade association for the cleaning industry. GBAC is the industry's only outbreak prevention, response and recovery accreditation. <br><br>
“Safety and cleanliness have always been a priority for meeting professionals, and the Phoenix Convention Center has done an excellent job of maintaining its facility over the years to meet these expectations," said Visit Phoenix President and CEO Steve Moore. “Pursuing the GBAC STAR™ accreditation from the Global Biorisk Advisory Council (GBAC), further demonstrates our commitment to maintain best-in-class safety standards that ensure confidence within the minds of our clients and their attendees."<br><br>
The GBAC STAR™ facility accreditation program establishes requirements to assist facilities with work practices, protocols, procedures, and systems to control risks associated with infectious agents, such as COVID-19.<br><br>
“Representing the nation's 5th largest city, the Phoenix Convention Center is a dedicated industry leader providing innovative services and cutting-edge amenities for our clients and guests," said Phoenix Convention Center Director John Chan.<br><br>
The Phoenix Convention Center shares its commitment to GBAC accreditation with other large convention centers across the nation including the Orange County Convention Center, Georgia World Congress Center, Las Vegas Convention Center, and McCormick Place. Pursuing this accreditation demonstrates a facility's dedication to the health and safety of its employees and visitors as a top priority. More than ever, the timing is essential for facilities undergoing GBAC STAR™ accreditation to be prepared to reopen and safely resume in person events.<br><br>
The GBAC Star program provides venue-cleaning professionals best practices on how to prepare and respond to infectious diseases and biohazards. The program's guidelines are created by GBAC's scientific advisory board, consisting of experts from Harvard, Penn State and Emory universities, as well as governmental agencies. The advisory board members are experienced in microbial-pathogenic threat analysis and mitigation and many of them have experience working directly with the Centers for Disease Control and Prevention.<br><br>
To achieve GBAC STAR accreditation, facilities must demonstrate compliance with the program's 20 elements, which include standard operating procedures, risk assessment strategies, personal protective equipment/emergency preparedness and response measures. The program is backed by 10 industry organizations, including the International Association of Venue Managers, International Facility Management Association and International Association of Exhibitions and Events among other leading organizations.<br><br>
For more information about the GBAC STAR™ accreditation program, visit <a href="https://gbac.issa.com/issa-gbac-star-facility-accreditation/" target="_blank">www.gbac.org</a>. For Phoenix Convention Center event status updates and Coronavirus protocol, please visit <a target="_blank" href="https://www.phoenixconventioncenter.com/">www.phoenixconventioncenter.com</a>.<br><div style="text-align:center;"><span style="background-color:window;color:windowtext;font-size:10pt;">###</span></div>
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