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Tools and Resources
This page contains the tools and resources customers need to start or complete projects.
SHAPE PHX Release 3
With SHAPE PHX Releases 1 & 2, the Planning & Development Department (PDD) provided access to Residential plan review, permitting, inspections, licenses, operating permits, planning and zoning, and historic preservation—all from the Customer Portal.
Continuing the enhancements established in Releases 1 & 2, Release 3 will launch on April 13, 2026, and will expand the SHAPE PHX portal to include Commercial plan review, permitting, and inspections.
Following the launch, existing Commercial plan reviews and permits, as well as residential photovoltaic applications, will be completed using PDD Online and ProjectDox. However, all new applications submitted after the transition must use SHAPE PHX.
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Where Do I Start?
Links and resources for business or property owners that don't know where to start on construction or improvement project.
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Technical (TRT) Documents: Policies, Processes, Interpretations
Explore TRT Documents for comprehensive policies, processes, and interpretations essential for planning and development in Phoenix.
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Appeals and Code Modification Requests
Learn about the process for appeals and code modification requests with Phoenix's Planning and Development Department. Find guidance and resources here.
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Codes and Ordinances
Information on Phoenix Codes, Ordinances, Standards, & Interpretations
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Fees, Valuations and Assurances
Find fees, valuations, and assurances for development projects in Phoenix.
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Inspection Services
Explore Phoenix's inspections resources for efficient planning and development. Access tools and guidelines to streamline your inspection process.
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PDD Maps
Explore Phoenix's planning and development maps for zoning, land use, and more.
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Online Scheduling
Easily schedule your development center visits online with Phoenix's convenient scheduling tool. Save time and streamline your planning today.
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SHAPE PHX
The SHAPE PHX customer portal is available 24/7 and allows users to perform multiple Planning and Development functions from anywhere.
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Submit Construction-Related Complaints
A short directory of how to submit a complaint about construction activity in Phoenix
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Temporary Assembly Permits
If you're hosting a special event in Phoenix, get your temporary assembly permits first.
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Topics A-Z
Find all Planning and Development topics in this A-Z list.
Schedule an Appointment
Looking to meet with staff in-person at the Development Center? Walk-ins are welcome but appointments are strongly encouraged.