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 PHX C.A.R.E.S. at Work

 

 

PHX CARES HOW IT WORKS1657https://www.phoenix.gov/Media Assets/How It Works Slider.jpgPHX CARES HOW IT WORKShttps://www.phoenix.gov/humanservicessite/Documents/How%20It%20Works.pdfhttps://www.phoenix.gov/Media Assets/Forms/DispForm.aspx?ID=1657 ​PHX C.A.R.E.S. is a coordinated response to work with neighborhoods and individuals experiencing homelessness to educate and focus on solutions. Download and see how PHX C.A.R.E.S. works. <div class="ExternalClass1F30CB0E173446DDA324360967B6E3FA"><p>​PHX C.A.R.E.S. is a coordinated response to work with neighborhoods and individuals experiencing homelessness to educate and focus on solutions. Download and see how PHX C.A.R.E.S. works. <br></p></div>0x0101009148F5A04DDD49CBA7127AADA5FB792B00AADE34325A8B49CDA8BB4DB53328F214007F80A03ACE71234A93E8BBD7B87318C1Image
WORKING TOGETHER 1658https://www.phoenix.gov/Media Assets/Working Together Slider.jpgWORKING TOGETHER https://www.phoenix.gov/nsd/programs/cleanups-and-tool-lendinghttps://www.phoenix.gov/Media Assets/Forms/DispForm.aspx?ID=1658 Did you know there are city programs here to help organize and connect neighbors? From connecting neighbors for community meetings to organizing neighborhood cleanups, there is help to beautify your neighborhoods and to increase the sense of community. ​ <div class="ExternalClass46B6A46A1D9C4CA6BBA5B75F39081557"><p>Did you know there are city programs here to help organize and connect neighbors?  From connecting neighbors for community meetings to organizing neighborhood cleanups, there is help to beautify your neighborhoods and to increase the sense of community. ​<br></p></div>0x0101009148F5A04DDD49CBA7127AADA5FB792B00AADE34325A8B49CDA8BB4DB53328F214007F80A03ACE71234A93E8BBD7B87318C1Image

 

 

Human Services Director Named One of the Most Influential Women in Arizona Businesshttps://www.phoenix.gov/newsroom/human-services/1386Human Services7/8/2020 5:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1386/Newsroom_HSD_0014.jpgHuman Services Director Named One of the Most Influential Women in Arizona Business<div class="ExternalClass962B1527F8F34793890DE5D9D8B02282"><html> <p>​​</p> <p>City of Phoenix's Director of Human Services Department, Marchelle Franklin was named one of the <em>AZ Business</em> magazine's <a target="_blank" href="https://azbigmedia.com/?s=Most+Influential+Women">Most Influential Women in Arizona Business</a> for 2020. </p> <p>As one of only 50 Arizona women to receive this honor, Franklin was recognized for her 18 years of public service and her mission and commitment to meet the needs of at-risk residents. </p> <p>Franklin manages a $95 million budget and leads over 375 employees as the Human Services Director.  She joined the city of Phoenix in 2002 and prior to her current role, served as director of the Phoenix Police Department Community Affairs division, deputy director for community development and government relations at Phoenix Sky Harbor International Airport and separate roles as chief of staff for the Mayor and City Council.<br></p> <p>“It is an honor and a testament to Marchelle's hard work and commitment that she is recognized by <em>AZ Business</em> magazine for contributions she makes to the community," Phoenix City Manager Ed Zuercher said. “During her two decades with the city, Marchelle's career embodies passion for people and the impact that better systems and structures have on our residents' quality of life."</p> <p>Before transitioning to municipal work, Franklin spent nearly 15 years in the private sector working in human resources management.  In addition to her role as a member of the Board of Directors at the Fiesta Bowl, Franklin also serves as Board Secretary for The Desert Pearls Foundation, Inc.</p> <p>In 2019, Franklin was awarded the NextGen Public Service Silent Hero Award and was a 2019 ATHENA Award Finalist Winner.</p> <p>“I hope others say I was willing to speak truth to power, be a voice for the marginalized and disenfranchised and that I  endeavored to encourage and motivate individuals, especially women, to be true to themselves, to their work and their community and that I operated from a perspective that excellence in what we do in local government is not accidental it has to be intentional," Franklin said. </p> <p>The Most Influential Women in Arizona Business for 2020 will be featured on the cover of the July/August issue of Az Business magazine, along with editorial profiles inside the magazine. They will also be honored at a <a target="_blank" href="https://azbigmedia.com/events/most-influential-women-in-arizona-2020/">dinner and reception</a> that begins at 5:30 p.m. on September 15, 2020, at <a target="_blank" href="https://www.chateauluxeaz.com/">Chateau Luxe</a>.​<br></p> </html></div>https://www.phoenix.gov/humanservicesNewshuman-services
Leading With Services, Phoenix Brings Resources to Homeless During Community Clean Uphttps://www.phoenix.gov/newsroom/human-services/920Human Services2/6/2020 4:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/920/Newsroom_HSD_0010.jpgLeading With Services, Phoenix Brings Resources to Homeless During Community Clean Up<div class="ExternalClassFAFC9D61FD134161A83003FE6101C815"><html> <div>​In an effort to help those experiencing homelessness get connected with much-needed services, the city of Phoenix started a three-day, multi-agency outreach effort around the nonprofit Human Services Campus Wednesday morning. </div><div> </div><div>Six community nonprofits joined the city in the three-day campaign, providing a variety of resources directly to people who had been staying on the street near the campus, at the intersection of 11th Avenue and Madison Street. </div><div> </div><div>Social workers and other workers trained in homeless outreach offered shelter services, and resources meant to target some of the causes of homelessness, including treatment for drug and alcohol abuse, mental health counseling and resources, and referrals to crisis response units for urgent health and safety needs. Workers also shared information on programs specific for women and families, and displaced veterans. It's that array of services and programs that proves most effective in helping those in need, according to Tamyra Spendley, a Deputy Director with Phoenix's Human Services Department.</div><div> </div><div> “As we see the homeless population increase across the nation, it is most important to remember the solution comes only with everyone working together," Spendley noted.  “We combined the engagement outreach to begin with the weekly cleanup the city does around the campus."   </div><div> </div><div>Coordinated outreach efforts like these are part of a citywide approach to helping people experiencing homelessness, and neighborhoods throughout Phoenix where facilities like the Homeless Services Campus do not exist. PHX C.A.R.E.S. focuses on addressing homelessness by using resources from departments throughout the city to provide direct services to individuals, support for neighborhoods and clean up assistance where necessary. The single point of contact helps the city to streamline its response, and better track how the multiple departments' services are being used.</div><div> </div><div>Through the course of Wednesday morning's cleanup and engagement, outreach teams were able to contact 84 people and were able to successfully place 12 individuals, including two seniors, in temporary housing – a crucial first step to addressing long-term homelessness.  Outreach efforts to connect homeless individuals to services will continue through Friday evening.</div><div> </div><div>For years, the city of Phoenix Police and Streets Transportation departments have conducted a coordinated cleanup of the area outside the Human Services Campus on Wednesday mornings. On average, the city's Street Transportation Department removes 2.31 tons of items from the roadways and sidewalks during the weekly cleanup.  </div><div> </div><div>“It has gotten worse over the last three months, so it is really a great thing to see the city out here," Ian Francis, a business owner near the Human Services Campus said.  </div><div> </div><div>The nonprofit Human Services Campus is a 10-acre homelessness services facility located between the downtown core and the Arizona State Capitol Mall that was opened in 2005 to bring nonprofits and providers together in a homeless services campus.</div><div> </div><div>“Even though the Human Services Campus is the largest concentration of service providers for those experiencing homelessness, it is only by cities working together regionally that we can meet the needs and assist in the change," Spendley said. </div><div> </div><div>If you or someone you know needs resources to address homelessness, you can contact PHX C.A.R.E.S. at 602-262-6251, or <a target="_blank" href="/atyourservice">submit a request online​</a>.</div></html></div>https://www.phoenix.gov/humanservicesNewshuman-services
Heat Relief Efforts Adapt as COVID-19 Restrictions Remain in Placehttps://www.phoenix.gov/newsroom/human-services/1172Human Services4/28/2020 8:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1172/Newsroom_HSD_0012.jpgHeat Relief Efforts Adapt as COVID-19 Restrictions Remain in Place<div class="ExternalClassA51D3CD2A1B942B7A74358C59FECE17D"><html> <p>​Record heat has arrived in Phoenix. Heat can be dangerous, and when temperatures are above 100 degrees, it is important for everyone to stay cool and stay hydrated. Coupled with the public health concerns brought on by the COVID-19 health emergency (coronavirus), staying informed about the resources available to be heat ready is essential. </p> <p>Due to the coronavirus, many of the regional hydration stations and heat relief centers that would normally be in operation are not open, due to concerns about social distancing. Heat relief will be available at<a target="_blank" href="https://azmag.gov/Portals/0/Salvation-Army-Heat-Relief-and-Hydration-Stations.pdf"> 12 Salvation Army centers across Maricopa County​</a>. The organization's emergency heat relief stations are available to anyone in need of assistance cooling down. Additionally, Phoenix's Human Services Department (HSD) will also continue purchasing water and distributing it to community-based providers that work with vulnerable populations like the homeless and seniors. <br></p> <p>“With the early start to high temperatures, we want to make sure water is available to the communities that need it most. Due to the state's stay-at-home order, city buildings usually open to distribute water and provide cool spaces on hot days are still closed, so making sure the people working with those in need have the water to hand out is  crucial," Tamyra Spendley, HSD's Deputy Director said. <br></p> <p>Last year, the city distributed over 500,000 bottles of water. It is through donations of funds that the city purchases and hands out water. Given the already urgent need for water, the city has already purchased 26 pallets of water to distribute through 35 community-based organizations. </p> <p>To make a tax-deductible cash donation for water please call 602-677-6055.<br></p> </html></div>https://www.phoenix.gov/humanservicesNewshuman-services
Financial, Housing Independence Key to Escaping Domsetic Violencehttps://www.phoenix.gov/newsroom/human-services/891Human Services1/31/2020 3:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/891/Newsroom_HSD_0008-web.jpgFinancial, Housing Independence Key to Escaping Domsetic Violence<div class="ExternalClass10C8D47580A741FA83A24297EA844798"><html> <p>Phoenix Victim Advocates will tell you a day at the Family Advocacy Center is more than a job, it's a calling.<span style="background-color:window;color:windowtext;font-size:10pt;"> </span></p> <p>Their passion is to assist victims from the moment they walk through the doors with information, trauma-informed support and resources, and to assist with healing from victimization is the true reward. </p> <p>“Recently, one of our Victim Advocates began working with a woman that was living with her boyfriend who was abusive," Deputy Human Services Director and Family Advocacy Center Director Erin Yabu explains. <br></p> <p>The city employee not only provided emotional support, she helped the victim execute her safety plan to leave the relationship, file a protective order and worked with the victim to exercise her rights to end the lease she shared with her boyfriend. <br></p> <p>“We find many times a barrier for leaving an abusive relationship is the fear of financial obligation for rent," Yabu said. “In the state of Arizona a tenant can terminate their lease early without penalty or require a landlord to change the locks to the home if the tenant is a victim of domestic violence." <br></p> <p>The lease termination must be done in two steps. The tenant must provide the landlord written notice requesting termination of the rental agreement on a date that both you and the landlord agree upon.  This must be within the next 30 days, and it must include a copy of a protective order that has been issued based on domestic violence or sexual assault, or a copy of a police report that states you reported to law enforcement that you were a victim of domestic violence or sexual assault.<br></p> <p>The city of Phoenix Human Services Department is also home to the only free landlord and tenant counseling program in Arizona. The program offers counseling and educational support to residents in accordance with the Arizona Residential Landlord and Tenant Act. Services are provided in English and Spanish through one-on-one counseling, phone consultations, emails, education workshops, and community outreach events.<br></p> <p>To learn more about both of these Human Services Department services visit Phoenix.gov/HumanServices. ​<br></p> </html></div>https://www.phoenix.gov/humanservicesNewshuman-services

About PHX C.A.R.E.S.

PHX C.A.R.E.S. is a coordinated response to work with neighborhoods and individuals experiencing homelessness to educate and focus on solutions. ​​

How it Helps the Homeless

​For those experiencing homelessness, PHX C.A.R.E.S. sends trained outreach teams, who take the time to build rapport and trust with people on the street, to encourage them to accept the services and resources that are offered to help end their homelessness.

​Report to PHX C.A.R.E.S.
How It Works
How Can You Help
Snapshot of Homelessness
Resources Available to Help

How it Helps Neighborhoods and Businesses​

PHX C.A.R.E.S. also unifies city resources and community partners to respond to the impacted neighborhood and business with services and education. 

Learn About Neighborhood ProgramsFind Neighborhood Organizations in Your AreaLearn About Tresspassing OrdinancesGet To Know Your Police Resources Shopping CartsResources for Neighbors and Businesses​