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A coordinated response to work with neighborhoods and individuals experiencing homelessness to educate and focus on solutions​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

602-262-6251​​

 PHX C.A.R.E.S. at Work

 

 

PHX CARES HOW IT WORKS1657https://www.phoenix.gov/Media Assets/How It Works Slider.jpgPHX CARES HOW IT WORKShttps://www.phoenix.gov/humanservicessite/Documents/How%20It%20Works.pdfhttps://www.phoenix.gov/Media Assets/Forms/DispForm.aspx?ID=1657 ​PHX C.A.R.E.S. is a coordinated response to work with neighborhoods and individuals experiencing homelessness to educate and focus on solutions. Download and see how PHX C.A.R.E.S. works. <div class="ExternalClass1F30CB0E173446DDA324360967B6E3FA"><p>​PHX C.A.R.E.S. is a coordinated response to work with neighborhoods and individuals experiencing homelessness to educate and focus on solutions. Download and see how PHX C.A.R.E.S. works. <br></p></div>0x0101009148F5A04DDD49CBA7127AADA5FB792B00AADE34325A8B49CDA8BB4DB53328F214007F80A03ACE71234A93E8BBD7B87318C1Image
WORKING TOGETHER 1658https://www.phoenix.gov/Media Assets/Working Together Slider.jpgWORKING TOGETHER https://www.phoenix.gov/nsd/programs/cleanups-and-tool-lendinghttps://www.phoenix.gov/Media Assets/Forms/DispForm.aspx?ID=1658 Did you know there are city programs here to help organize and connect neighbors? From connecting neighbors for community meetings to organizing neighborhood cleanups, there is help to beautify your neighborhoods and to increase the sense of community. ​ <div class="ExternalClass46B6A46A1D9C4CA6BBA5B75F39081557"><p>Did you know there are city programs here to help organize and connect neighbors?  From connecting neighbors for community meetings to organizing neighborhood cleanups, there is help to beautify your neighborhoods and to increase the sense of community. ​<br></p></div>0x0101009148F5A04DDD49CBA7127AADA5FB792B00AADE34325A8B49CDA8BB4DB53328F214007F80A03ACE71234A93E8BBD7B87318C1Image

 

 

City of Phoenix Provides Free Tax Preparation Helphttps://www.phoenix.gov/newsroom/human-services/842Human Services1/21/2020 4:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/842/Newsroom_HSD_009.jpgCity of Phoenix Provides Free Tax Preparation Help<div class="ExternalClassFF705A88CC4B4FD78719FEFC7EB1BF45"><html> <p>It's that time of the year again! Tax season.</p> <p>Each tax season, the city of Phoenix's Earned Income Tax Credit (EITC) campaign helps working families who earned less than $56,000 in 2019 with free tax preparation and filing services. </p> <p>Seventeen primary sites, located in Phoenix, are offering free tax preparation and filing services from Tuesday, January 28 through Wednesday, April 15, including Saturdays. A list of Phoenix sites, with hours and days of operation, is available at phoenix.gov/EITC. It is important to note that hours and days of operation vary for different locations.</p> <p>In addition, the city of Phoenix Volunteer Income Tax Assistance (VITA) program has two alternatives for filing taxes for those meeting eligibility requirements.  This will allow Phoenix residents to save hundreds of dollars in paid preparer fees while using free services that ensure all taxpayer's income, deductions and allowable credits are claimed. </p> <p>Phoenix residents making less than $66,000 a year can use Myfreetaxes.com a self-paced, step-by-step guidance to file tax returns online for free.  </p> <p>Additionally, debuting this year is the "Do it Yourself" Facilitated Self Assistance service. This has no income limitations and lets Phoenix residents use VITA center computers and online tax preparation software. While using the computers, residents are able to get in-person assistance from trained volunteers.</p> <p>For more information about any of these programs or for a list of the EITC site locations and hours of operation, visit phoenix.gov/EITC. ​<br></p> </html></div>https://www.phoenix.gov/humanservicesNewshuman-services
Leading With Services, Phoenix Brings Resources to Homeless During Community Clean Uphttps://www.phoenix.gov/newsroom/human-services/920Human Services2/6/2020 4:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/920/Newsroom_HSD_0010.jpgLeading With Services, Phoenix Brings Resources to Homeless During Community Clean Up<div class="ExternalClassFAFC9D61FD134161A83003FE6101C815"><html> <div>​In an effort to help those experiencing homelessness get connected with much-needed services, the city of Phoenix started a three-day, multi-agency outreach effort around the nonprofit Human Services Campus Wednesday morning. </div><div> </div><div>Six community nonprofits joined the city in the three-day campaign, providing a variety of resources directly to people who had been staying on the street near the campus, at the intersection of 11th Avenue and Madison Street. </div><div> </div><div>Social workers and other workers trained in homeless outreach offered shelter services, and resources meant to target some of the causes of homelessness, including treatment for drug and alcohol abuse, mental health counseling and resources, and referrals to crisis response units for urgent health and safety needs. Workers also shared information on programs specific for women and families, and displaced veterans. It's that array of services and programs that proves most effective in helping those in need, according to Tamyra Spendley, a Deputy Director with Phoenix's Human Services Department.</div><div> </div><div> “As we see the homeless population increase across the nation, it is most important to remember the solution comes only with everyone working together," Spendley noted.  “We combined the engagement outreach to begin with the weekly cleanup the city does around the campus."   </div><div> </div><div>Coordinated outreach efforts like these are part of a citywide approach to helping people experiencing homelessness, and neighborhoods throughout Phoenix where facilities like the Homeless Services Campus do not exist. PHX C.A.R.E.S. focuses on addressing homelessness by using resources from departments throughout the city to provide direct services to individuals, support for neighborhoods and clean up assistance where necessary. The single point of contact helps the city to streamline its response, and better track how the multiple departments' services are being used.</div><div> </div><div>Through the course of Wednesday morning's cleanup and engagement, outreach teams were able to contact 84 people and were able to successfully place 12 individuals, including two seniors, in temporary housing – a crucial first step to addressing long-term homelessness.  Outreach efforts to connect homeless individuals to services will continue through Friday evening.</div><div> </div><div>For years, the city of Phoenix Police and Streets Transportation departments have conducted a coordinated cleanup of the area outside the Human Services Campus on Wednesday mornings. On average, the city's Street Transportation Department removes 2.31 tons of items from the roadways and sidewalks during the weekly cleanup.  </div><div> </div><div>“It has gotten worse over the last three months, so it is really a great thing to see the city out here," Ian Francis, a business owner near the Human Services Campus said.  </div><div> </div><div>The nonprofit Human Services Campus is a 10-acre homelessness services facility located between the downtown core and the Arizona State Capitol Mall that was opened in 2005 to bring nonprofits and providers together in a homeless services campus.</div><div> </div><div>“Even though the Human Services Campus is the largest concentration of service providers for those experiencing homelessness, it is only by cities working together regionally that we can meet the needs and assist in the change," Spendley said. </div><div> </div><div>If you or someone you know needs resources to address homelessness, you can contact PHX C.A.R.E.S. at 602-262-6251, or <a target="_blank" href="/atyourservice">submit a request online​</a>.</div></html></div>https://www.phoenix.gov/humanservicesNewshuman-services
City Adds Shelter Beds, Invests in Solutions for Homelessness https://www.phoenix.gov/newsroom/human-services/1742Human Services2/4/2021 4:15:00 AMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1742/Newsroom_HSD_0016.jpgCity Adds Shelter Beds, Invests in Solutions for Homelessness <div class="ExternalClassA5B9D9B596B84CD2B7BD2F27818C59AD"><html> The City of Phoenix is investing millions of dollars to meet the needs of those in our community experiencing homelessness. This includes efforts to not only assist those currently lacking shelter, but also those struggling to stay in their homes as the city works to provide more affordable housing options.<br><br>The city has committed $20 million from the 2020-2021 fiscal budget and more than $150 million in federal grant funding to these issues.  The money is used to help thousands of Phoenicians find shelter, work and long-term solutions to the challenges of homelessness.<br><br>Maricopa County is home to nearly 7,500 individuals experiencing homelessness.  More than half of those people lack adequate shelter, and that number is growing steadily.  While this is a problem throughout the county and state, homelessness is principally addressed in the city of Phoenix and with local non-profit partners.  There are approximately 1,800 shelter beds available in Maricopa County.  83% of those are in the city of Phoenix.<br><br>Here is a look at how the city budget and federal grants are being used in our community.<br><br><strong>COUNCIL APPROVES MORE BEDS</strong><br><br>During the Phoenix City Council meeting on Wednesday, the council voted to add hundreds of additional beds to the Human Services Campus near 13th Ave & Madison in downtown Phoenix.  The newly approved expansion will provide an additional 275 beds, bringing the total to 1,788.<br><br><strong>HOUSING AND SHELTER PARTNERSHIPS</strong><br><br>The city of Phoenix relies on community partners who are dedicated to providing shelter, food and support services for individuals in the community experiencing homelessness.  This includes organizations such as United Methodist Outreach (<a href="https://umom.org/" target="_blank">UMOM</a>), <a href="https://cplc.org/" target="_blank">Chicanos Por La Causa</a>, <a href="https://www.cassaz.org/" target="_blank">Central Arizona Shelter Services (CASS</a>),  <a href="https://www.nativeconnections.org/youth-services" target="_blank">Native American Connections</a>, <a href="https://communitybridgesaz.org/" target="_blank">Community Bridges</a> and <a href="https://www.sbhservices.org/" target="_blank">Southwest Behavioral Health Services</a>. Grants are provided to these organizations from both city and federal funds to support their community efforts.<br><br><img style="width:406px;" alt="" src="file:///C:/Users/077882/AppData/Local/Temp/msohtmlclip1/01/clip_image002.jpg" /><strong>SUMMER HEAT RELIEF</strong><br><br>The city used the Phoenix Convention Center during the hottest months of the year to set up a Heat Relief Respite center.  Buses took individuals from the area surrounding the Human Services Campus to the site, providing a reprieve from the heat for more than 27,000 people experiencing homelessness.  The site also provided 46,410 meals and more than 64,000 bottles of water over the course of three months.<img style="margin:5px;width:495px;" src="/policesite/MediaAssets/Convention%20Center%20Homeless%20Services.jpg" /><br><br>Funds were also provided to <a href="https://www.justacenter.org/" target="_blank">Justa Center</a>, which serves the senior homeless population to purchase an air-conditioned tent for their parking lot.  St. Vincent de Paul also received funds to add shade structures and staffing to help those on the street receive shelter from the sun.<br><br><img style="width:321px;" alt="" src="file:///C:/Users/077882/AppData/Local/Temp/msohtmlclip1/01/clip_image004.png" /><strong>EMERGENCY SHELTER OPTION</strong><br><br>Using a hotel property, Project Haven has 95 separate units for those most vulnerable during the pandemic.  CASS staff provides case management services and emergency shelter while more permanent housing opportunities are found.<br><br>.<img class="" style="margin:5px;width:493px;vertical-align:baseline;height:307px;" src="/policesite/MediaAssets/Homeless%20Housing%20Hotel.png" /><br><strong>HOUSING VETERANS</strong><br><br>Last month, Phoenix closed on a vacant property which will be used to provide housing and services for homeless and at-risk veterans and their families.  The $10.5 million project will provide 174 rooms for those veterans, along with a commercial kitchen and conference room where those who served in the military will have access to more stable housing, food and other services.<br><br><strong>AFFORDABLE HOUSING</strong><br><br>The COVID-19 pandemic is intensifying an already existing housing crisis.  Housing Phoenix Plan launched in 2019 addressing the city's housing challenges created projects and goals to increase affordable housing options.  This includes the Choice Neighborhoods Implementation Grant from the U.S. Department of Housing and Urban Development (HUD).<br><br>This on-going project utilizes $29 million in grant funding to refurbish the state's largest concentration of public housing.  The grant money is being used to revitalize the Edison-Eastlake Community.  577 units of obsolete public housing will be converted into more than 1,000 mixed-income modern housing units.  An additional 177 new mixed-income homes, some as large as 5 bedrooms, are under development in the Soluna Apartments.<br><br><img style="margin:5px;width:495px;" src="/policesite/MediaAssets/Edison%20Eastlake.jpg" /><br><br>In addition, the city allocated $20 million to turn an obsolete public housing complex at 14th St. & Monroe into a new apartment complex.  The Monroe Gardens will include 78 energy-efficient units.  The HUD Rental Assistance Demonstration program caps residents housing costs at 30 percent of their adjusted income.<br><br><strong>RENT AND MORTGAGE ASSISTANCE</strong><br><br>In addition to the funds invested by the City, Phoenix has also secured nearly $82 million in federal grants approved by Congress including the Coronavirus Aid, Relief, and Economic Security (CARES) funding as well as the Omnibus Spending Bill to support keeping people in their homes.  The initial $29 million was used to offset the economic impact of COVID-19 on Phoenix families, providing them help paying their mortgage or rent and paying for utilities.  This money helped 6,616 families keep a roof over their heads.  Another 385 vulnerable refugee or asylum-seeking families also received housing assistance.    <br><br>Beginning next month, Phoenix residents can apply for a portion of an additional $51 million grant.  This money is specifically earmarked for renters impacted by economic conditions affected by the pandemic.<br><br>The city also dedicated nearly $12 million in CARES funding to further serve the needs of the homeless community during the pandemic.  This includes more than $4 million given to <a href="https://umom.org/" target="_blank">UMOM</a>, a Phoenix shelter that has been providing housing and services for families and single women experiencing homelessness for more than 50 years.  <a href="https://www.cassaz.org/" target="_blank">CASS</a> received more than $6 million to serve a large population of seniors and disabled individuals and families experiencing homelessness.  Grants were also provided to <a href="https://www.nativeconnections.org/youth-services" target="_blank">Native American Connections</a> to provide services for youth as well as money for housing vouchers designed to supplement those who can't pay the full amount of their monthly rent. <br><br><strong>HOW YOU CAN HELP</strong><br><br>We know our community wants to help, but Covid has presented unique challenges for supporting those experiencing homelessness.  Maricopa County Department of Public Health has established a <a href="http://www.givesmartaz.org/" target="_blank">Give Smart website</a> to provide the best ways to provide support to people experiencing homelessness.   Giving to those panhandling on the street may satisfy hunger for the moment, but it unintentionally withholds people from seeking assistance from organizations that not only can provide a hot meal in a safe environment, but who also provide supportive services that can help end homelessness. Street giving also creates crowds which puts an already vulnerable population's health at risk. It keeps people on the streets and negatively impacts communities. By giving smart, you can be part of creating real, long-lasting change. <br><br><br><p><br></p> </html></div>https://www.phoenix.gov/humanservicesNewshuman-services
Free Tax-Filing Helphttps://www.phoenix.gov/newsroom/human-services/892Human Services1/31/2020 6:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/892/Newsroom_HSD_0009.jpgFree Tax-Filing Help<div class="ExternalClass727278F386F64E979DCABB7917706059"><html> <div> <span style="font-size:13.3333px;">Lady Liberty and Uncle Sam spinning signs on street corners across Phoenix can only mean one thing; it’s tax-filing season. </span> </div> <div> <span style="font-size:13.3333px;"> <br> </span> </div> <div> <span style="font-size:13.3333px;">And just as certain that tax season will come, Phoenix’s Volunteer Income Tax Assistance (VITA) program is in full swing to help Phoenicians file their taxes. </span> </div> <div> <span style="font-size:13.3333px;"> <br> </span> </div> <div> <span style="font-size:13.3333px;">Since 2003, city of Phoenix VITA volunteers have helped families claim more than $100 million in federal tax refunds, including more than $2.3 million in in Earned Income Tax Credit (EITC) last year alone.</span> </div> <div> <span style="font-size:13.3333px;"> <br> </span> </div> <div> <span style="font-size:13.3333px;">The IRS has declared the last day of January, EITC Awareness Day to inform people with low-to-moderate income about free help for tax-filing. </span> </div> <div> <span style="font-size:13.3333px;"> <br> </span> </div> <div> <span style="font-size:13.3333px;">The city of Phoenix VITA program has three alternatives for filing taxes for those meeting eligibility requirements. </span> </div> <div> <span style="font-size:13.3333px;"> <br> </span> </div> <div> <span style="font-size:13.3333px;">There are 21 VITA sites across Phoenix where certified IRS tax volunteers prepare and e-file tax returns. This service is available for income eligible residents on a first come first serve basis and capacity is limited; locations and times vary.</span> </div> <div> <span style="font-size:13.3333px;"> <br> </span> </div> <div> <span style="font-size:13.3333px;">“We also have a Do it Yourself Facilitated Self Assistance program that allows people to walk into our 21 sites and use our computers and online tax preparation software to do their taxes, and there are no income limitations on this program,” said Julie Bordelon, Program Coordinator for the city of Phoenix VITA program. </span> </div> <div> <span style="font-size:13.3333px;"> <br> </span> </div> <div> <span style="font-size:13.3333px;">Finally, there is the Myfreetaxes.com webpage that allows people from the comfort of their home to use step-by-step guided software to file both Federal and State tax returns online for free. This program is free for anyone making less than $66,000 a year. </span> </div> <div> <span style="font-size:13.3333px;"> <br> </span> </div> <div> <span style="font-size:13.3333px;">For a list of site locations and hours or for more information on VITA, visit Phoenix.gov/EITC. ​</span> </div> </html></div>https://www.phoenix.gov/humanservicesNewshuman-services

About PHX C.A.R.E.S.

PHX C.A.R.E.S. is a coordinated response to work with neighborhoods and individuals experiencing homelessness to educate and focus on solutions. ​​

How it Helps the Homeless

​For those experiencing homelessness, PHX C.A.R.E.S. sends trained outreach teams, who take the time to build rapport and trust with people on the street, to encourage them to accept the services and resources that are offered to help end their homelessness.

​Report to PHX C.A.R.E.S.
How It Works
How Can You Help
Snapshot of Homelessness
Resources Available to Help

How it Helps Neighborhoods and Businesses​

PHX C.A.R.E.S. also unifies city resources and community partners to respond to the impacted neighborhood and business with services and education. 

Learn About Neighborhood ProgramsFind Neighborhood Organizations in Your AreaLearn About Tresspassing OrdinancesGet To Know Your Police Resources Shopping CartsResources for Neighbors and Businesses​