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A coordinated response to work with neighborhoods and individuals experiencing homelessness to educate and focus on solutions​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​


 PHX C.A.R.E.S. at Work



PHX CARES HOW IT WORKS1657https://www.phoenix.gov/Media Assets/How It Works Slider.jpgPHX CARES HOW IT WORKShttps://www.phoenix.gov/humanservicessite/Documents/How%20It%20Works.pdfhttps://www.phoenix.gov/Media Assets/Forms/DispForm.aspx?ID=1657 ​PHX C.A.R.E.S. is a coordinated response to work with neighborhoods and individuals experiencing homelessness to educate and focus on solutions. Download and see how PHX C.A.R.E.S. works. <div class="ExternalClass1F30CB0E173446DDA324360967B6E3FA"><p>​PHX C.A.R.E.S. is a coordinated response to work with neighborhoods and individuals experiencing homelessness to educate and focus on solutions. Download and see how PHX C.A.R.E.S. works. <br></p></div>0x0101009148F5A04DDD49CBA7127AADA5FB792B00AADE34325A8B49CDA8BB4DB53328F214007F80A03ACE71234A93E8BBD7B87318C1Image
WORKING TOGETHER1658https://www.phoenix.gov/Media Assets/Working Together Slider.jpgWORKING TOGETHERhttps://www.phoenix.gov/nsd/programs/cleanups-and-tool-lendinghttps://www.phoenix.gov/Media Assets/Forms/DispForm.aspx?ID=1658 Did you know there are city programs here to help organize and connect neighbors? From connecting neighbors for community meetings to organizing neighborhood cleanups, there is help to beautify your neighborhoods and to increase the sense of community. ​ <div class="ExternalClass46B6A46A1D9C4CA6BBA5B75F39081557"><p>Did you know there are city programs here to help organize and connect neighbors?  From connecting neighbors for community meetings to organizing neighborhood cleanups, there is help to beautify your neighborhoods and to increase the sense of community. ​<br></p></div>0x0101009148F5A04DDD49CBA7127AADA5FB792B00AADE34325A8B49CDA8BB4DB53328F214007F80A03ACE71234A93E8BBD7B87318C1Image



City of Phoenix Provides Free Tax Preparation Helphttps://www.phoenix.gov/newsroom/human-services/525Human Services4/1/2019 4:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/525/Newsroom_HSD_07.jpgCity of Phoenix Provides Free Tax Preparation Help<div class="ExternalClass7A6032DDEE13485FB0A0F0EDD97CA9EC"><html> <p>​<span style="color:windowtext;font-size:16px;background-color:window;">It's that time of the year again! Tax season.</span></p> <p style="line-height:18px;font-size:16px;margin-bottom:14px;box-sizing:border-box;">Each tax season, the city of Phoenix's Earned Income Tax Credit (EITC) campaign helps working families who earned less than $55,000 in 2018 with free tax preparation and filing services. </p> <p style="line-height:18px;font-size:16px;margin-bottom:14px;box-sizing:border-box;">Seventeen primary sites, located in Phoenix, are offering free tax preparation and filing services from Monday, January 28 through Monday, April 15, including Saturdays. A list of Phoenix sites, with hours and days of operation, is available at phoenix.gov/EITC. It is important to note that hours and days of operation vary for different locations.</p> <p style="line-height:18px;font-size:16px;margin-bottom:14px;box-sizing:border-box;">In addition, the city of Phoenix Volunteer Income Tax Assistance (VITA) program has two alternatives for filing taxes for those meeting eligibility requirements.  This will allow Phoenix residents to save hundreds of dollars in paid preparer fees while using free services that ensure all taxpayer's income, deductions and allowable credits are claimed. </p> <p style="line-height:18px;font-size:16px;margin-bottom:14px;box-sizing:border-box;">Phoenix residents making less than $66,000 a year can use Myfreetaxes.com a self-paced, step-by-step guidance to file tax returns online for free.  </p> <p style="line-height:18px;font-size:16px;margin-bottom:14px;box-sizing:border-box;">Additionally, debuting this year is the "Do it Yourself" Facilitated Self Assistance service. This has no income limitations and lets Phoenix residents use VITA center computers and online tax preparation software. While using the computers, residents are able to get in-person assistance from trained volunteers.</p> <p style="line-height:18px;font-size:16px;margin-bottom:14px;box-sizing:border-box;">For more information about any of these programs or for a list of the EITC site locations and hours of operation, visit phoenix.gov/EITC. ​</p> </html></div>https://www.phoenix.gov/humanservicesNewshuman-services
Free Tax-Filing Helphttps://www.phoenix.gov/newsroom/human-services/892Human Services1/31/2020 6:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/892/Newsroom_HSD_0009.jpgFree Tax-Filing Help<div class="ExternalClass727278F386F64E979DCABB7917706059"><html> <div> <span style="font-size:13.3333px;">Lady Liberty and Uncle Sam spinning signs on street corners across Phoenix can only mean one thing; it’s tax-filing season. </span> </div> <div> <span style="font-size:13.3333px;"> <br> </span> </div> <div> <span style="font-size:13.3333px;">And just as certain that tax season will come, Phoenix’s Volunteer Income Tax Assistance (VITA) program is in full swing to help Phoenicians file their taxes. </span> </div> <div> <span style="font-size:13.3333px;"> <br> </span> </div> <div> <span style="font-size:13.3333px;">Since 2003, city of Phoenix VITA volunteers have helped families claim more than $100 million in federal tax refunds, including more than $2.3 million in in Earned Income Tax Credit (EITC) last year alone.</span> </div> <div> <span style="font-size:13.3333px;"> <br> </span> </div> <div> <span style="font-size:13.3333px;">The IRS has declared the last day of January, EITC Awareness Day to inform people with low-to-moderate income about free help for tax-filing. </span> </div> <div> <span style="font-size:13.3333px;"> <br> </span> </div> <div> <span style="font-size:13.3333px;">The city of Phoenix VITA program has three alternatives for filing taxes for those meeting eligibility requirements. </span> </div> <div> <span style="font-size:13.3333px;"> <br> </span> </div> <div> <span style="font-size:13.3333px;">There are 21 VITA sites across Phoenix where certified IRS tax volunteers prepare and e-file tax returns. This service is available for income eligible residents on a first come first serve basis and capacity is limited; locations and times vary.</span> </div> <div> <span style="font-size:13.3333px;"> <br> </span> </div> <div> <span style="font-size:13.3333px;">“We also have a Do it Yourself Facilitated Self Assistance program that allows people to walk into our 21 sites and use our computers and online tax preparation software to do their taxes, and there are no income limitations on this program,” said Julie Bordelon, Program Coordinator for the city of Phoenix VITA program. </span> </div> <div> <span style="font-size:13.3333px;"> <br> </span> </div> <div> <span style="font-size:13.3333px;">Finally, there is the Myfreetaxes.com webpage that allows people from the comfort of their home to use step-by-step guided software to file both Federal and State tax returns online for free. This program is free for anyone making less than $66,000 a year. </span> </div> <div> <span style="font-size:13.3333px;"> <br> </span> </div> <div> <span style="font-size:13.3333px;">For a list of site locations and hours or for more information on VITA, visit Phoenix.gov/EITC. ​</span> </div> </html></div>https://www.phoenix.gov/humanservicesNewshuman-services
City Anticipating Demand for More Bottled Water to Help Hydrate Those In Needhttps://www.phoenix.gov/newsroom/human-services/414Human Services6/20/2018 7:00:00 AMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/414/Newsroom_HSD_005.pngCity Anticipating Demand for More Bottled Water to Help Hydrate Those In Need<div class="ExternalClass71AF4C36ADF44D7CBBF9E624A564D3F8"><html> <p>The city of Phoenix "We're Cool" Heat Relief Network needs immediate help to ensure the city's vulnerable population stays hydrated and safe during the summer and especially as the extreme heat returns. <br></p> <p>The city has already handed out nearly 200,000 bottles of water since the "We're Cool" Heat Relief Network kicked off in May.</p> <p>The Phoenix area will be under an excessive heat warning the next two days.  As highs reach above the 110 degree mark, the demand for water to help those in need also increases. </p> <p>"There is an urgent need for water to make sure anyone who walks into one of the city's 44 hydration and cooling locations has enough water to stay hydrated as they rest and cool off," said Phoenix Mayor Thelda Williams.</p> <p>Although each of the locations have water available for the next few days, after that, it's anticipated the city's reserves will reach crucial lows. </p> <p>"It is through donations of funds and water we are able to supply city buildings with the free bottled water," explains Briselda Rodriguez, coordinator of the water distribution for the "We're Cool" Heat Relief Network. "Additionally, we help the non-profits and community groups in Phoenix that directly work with those in need."</p> <p>Both monetary and bottled water donations are being sought to replenish the city's reserves for the "We're Cool" Heat Relief Network locations. To learn more about donating call 602-534-0543. To locate a "We're Cool" Heat Relief Network hydration and cooling stations, visit <a href="http://lists.phoenix.gov/t/1377223/1069378/21782/3/" target="_blank">phoenix.gov/summer</a>. <br></p> <p><br></p> </html></div>https://www.phoenix.gov/humanservicesNewshuman-services
Phoenix's Landlord Tenant Program Moves Out of City Hallhttps://www.phoenix.gov/newsroom/human-services/718Human Services12/23/2019 7:00:00 AMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/718/Newsroom_HSD_0007.jpgPhoenix's Landlord Tenant Program Moves Out of City Hall<div class="ExternalClass82EE846A9A1047649E986BB1E629FEA8"><html> <p>Phoenix's Landlord and Tenant Program originated in Neighborhood Services Department (NSD) and has operated at City Hall for many years. The program offers counseling and educational support to residents in accordance with the Arizona Residential Landlord and Tenant Act. Services are provided in English and Spanish through one-on-one counseling, phone consultations, emails, education workshops, and outreach events. </p><p>Starting on January 6, 2020, the Landlord and Tenant Program will migrate from the NSD to the Human Services Department to better align services within the community to help those who may be experiencing hardships. Landlord/Tenant counselors will begin working out of the Travis L. Williams Family Services Center to be more accessible to the community. The three Phoenix Family Services Centers also house eviction prevention programs and emergency funds. </p><p>Learn more about the transition and services offered by visiting <span lang="en-US" style="text-decoration:underline;">phoenix.gov/humanservices.</span><br> ​<span id="ms-rterangepaste-end"></span><br></p> </html></div>https://www.phoenix.gov/humanservicesNewshuman-services

About PHX C.A.R.E.S.

PHX C.A.R.E.S. is a coordinated response to work with neighborhoods and individuals experiencing homelessness to educate and focus on solutions. ​​

How it Helps the Homeless

​For those experiencing homelessness, PHX C.A.R.E.S. sends trained outreach teams, who take the time to build rapport and trust with people on the street, to encourage them to accept the services and resources that are offered to help end their homelessness.

​Report to PHX C.A.R.E.S.
How It Works
How Can You Help
Snapshot of Homelessness
Resources Available to Help

How it Helps Neighborhoods and Businesses​

PHX C.A.R.E.S. also unifies city resources and community partners to respond to the impacted neighborhood and business with services and education. 

Learn About Neighborhood ProgramsFind Neighborhood Organizations in Your AreaLearn About Tresspassing OrdinancesGet To Know Your Police Resources Shopping CartsResources for Neighbors and Businesses​