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Short-Term Rental Registry

NOTICE

Effective April 4, 2026, if an application is for a property which has an accessory dwelling unit (ADU) for which a certificate of occupancy was issued on or after September 14, 2024, the property owner will be requried to submit a notarized attestation that the property owner WILL reside on the same property. Proof of address will be required in combination with the notarized attestation. 

In 2022, the Arizona Legislature passed Senate Bill 1168 which authorized cities and towns to create a limited permit/license process to further regulate Short-Term Rentals (STRs). In September 2023, Phoenix City Council approved a text amendment to the Short-Term Rental Ordinance, which altered the existing ordinance from a registration requirement to a permitting requirement and went into effect on November 6, 2023.  

Summary of Changes

  • New STR ordinance replaces existing STR registration with limited STR permit process.
  • All STR properties must obtain a STR permit from the Planning & Development Department. 
  • ​City must issue or deny permit within 7 days​ of receiving all application documents
  • Owner may appeal denial, non-renewal or suspension
  • Property owner must live on site for the use of an Accessory Dwelling Unit (ADU) as an STR.
  • Non-residential and other uses are prohibited by A.R.S. 9-500.39.
  • Enhanced civil penalties.

How to Apply

Beginning on October 26, 2023, the Planning & Development Department's SHAPE PHX customer portal began accepting short-term rental permit applications. Permits started being issued on November 6, 2023. 

Submittal Requirements

Initial and renewal fee of $250 (non-refundable) for each permit

TPT License | Arizona Department of Revenue​

Update your rental status at Maricopa County Assessor's Office

Application for a Short-Term Rental must be completed in the SHAPE PHX Portal

Complete Required Documents

Review 1

Affidavit & Attestation - Acknowledgment and Agreement

Description - Map of Safety Equipment

Owners Designee Authorization​​

Review 2

Attestation of Compliance - Notice to Adjacent Neighbors

Notice

As part of the Attestation of Compliance, the owner/representative is required to send a Notice of Intent via Certified Mail to:

1. Neighboring Properties:  a single-family residential property that is adjacent in all cardinal directions to, directly across the street from, or diagonally accross the street from the property intended to be used a Short-Term Rental. If the Short-Term Rental is a unit within a multi-family residential building, neighboring property means all residential units on the same floor as the short-term rental. 

2. Any registered homeowners associations and registered neighborhood associations registered with the City of Phoenix whose operating boundaries fall or intersect within a 600 foot radius of the subject property. (Upon renewal, property owners / managers need to remember that there may be new HOA's or registered neighborhood associations.)

Owner must display STR permit/license number on each advertisement for STR.

Code Enforcement / Penalty Structure

The new Short-Term Rental Ordinance introduces an enhanced penalty structure for court-adjudicated incidents/violations: 

  • First violation: minimum $500 or one night's rental fee.
  • Second violation: minimum $1,000 or two night's rental fee.
  • Third violation: minimum $3,500 or three night's rental fee.

​Permit may be suspended for 12 months if: 

  • Within 12-month period, the STR has 3 court-adjudicated violations.
  • Within 12 month period, one conviction of felonies or other serious crimes within one year.

Enforcement Agency​

The Neighborhood Services Department is the lead enforcement agency for short-term rentals through the code compliance process. The department is responsible for investigating unpermitted STRs, verifying STR violations and issuing Notice of Ordinance Violations where applicable.

​File a Complaint with NSD or send an email to blight@phoenix.gov​. ​

​Contact Us!

For questions about the Short-Term Rental Rental Ordinance or permit requirements please contact STR staff at vacation.rental@phoenix.gov  or 602-534-9723.

For technical questions about SHAPE PHX please contact shapephx@phoenix.gov.​