Planning and Development Short-Term Rental Registry

In 2022, the Arizona Legislature passed Senate Bill 1168 which authorized cities and towns to create a limited permit/license process to further regulate Short-Term Rentals (STRs). In September 2023, Phoenix City Council approved a text amendment to the Short-Term Rental Ordinance, which altered the existing ordinance from a registration requirement to a permitting requirement. The new ordinance will go into effect on November 6, 2023.

Summary of Changes

New STR ordinance replaces existing STR registration with limited STR permit process.
All STR properties must obtain a STR permit from the Planning and Development Department.

City must issue or deny permit within 7 days
Owner may appeal denial, non-renewal or suspension

Prohibiting the use of Accessory Dwelling Unit as a STR
Non-residential and other uses are prohibited by A.R.S. 9-500.39
Enhanced civil penalties

Read the Amended STR Ordinance

Enhanced Penalty Structure

The new Short-Term Rental Ordinance introduces an enhanced penalty structure for court-adjudicated incidents/violations:

First violation: minimum $500 or one night's rental fee
Second violation: minimum $1,000 or two night's rental fee
Third violation: minimum $3,500 or three night's rental fee

Permit may be suspended for 12 months if:

Within 12-month period, the STR has 3 court-adjudicated violations
Within 12 month period, one conviction of felonies or other serious crimes within one year

Enforcement Agency

The Neighborhood Services Department is the lead enforcement agency for short-term rentals through the code compliance process. The department is responsible for:

Investigating unpermitted STRs
Verifying STR violations
Issuing Notice of Ordinance Violations where applicable

To file a complaint against an unpermitted or unregistered short-term rental, visit MyPHX311 or send an email to blight@phoenix.gov.

File a Complaint with NSD

Beginning on October 26, 2023, the Planning and Development Department's SHAPE PHX customer portal will begin accepting short-term rental permit applications. Permits will begin being issued on November 6, 2023.

Submittal Requirements

Initial and renewal fee of $250 for each permit

TPT License | Arizona Department of Revenue

Update your rental status at Maricopa County Assessor's Office

Complete the required documents:

Affidavit & Attestation - Acknowledgment and Agreement

Description - Map of Safety Equipment

Attestation of Compliance - Notice to Adjacent Neighbors

Owners Designee Authorization

Notice

Owner must send notice to adjacent properties of intent to operate as STR