About Code Compliance

Neighborhood Preservation Code Compliance Inspectors investigate and work to resolve violations of the following Phoenix City Codes and Ordinances:


These regulations promote the health and safety of Phoenix residents while preserving property values by protecting neighborhoods from blight, deterioration, and illegal land use activities.


Code Compliance staff works to achieve compliance in a variety of ways, including:


Code Compliance Cases

The Neighborhood Services Department opens code compliance cases based on:

  • reported complaints from the community

  • staff observations of common blight violations while working in the field in accordance with the Code Enforcement Policy

  • staff observations of common blight violations within defined areas targeted for blight reduction as part of a neighborhood revitalization plan, including:

    • Redevelopment Areas (RDAs)

    • Neighborhood Initiative Areas (NIAs)


Code Compliance Process

Neighborhood Preservation staff focuses code compliance efforts on education, notification, and communication. As a result, property owners, occupants and other responsible parties resolve well over 90 percent of code compliance cases voluntarily, following notifications that include:

  • Prenotification letter

    • advises recipient that NSD received a complaint and an inspection will occur soon

  • Notice of Ordinance Violation (NOV)

    • advises recipient of an observed violation(s) and provides a future date to comply


When property owners and responsible parties do not achieve voluntary compliance, the next steps in the code compliance process may include:

  • Civil Citation

    • civil summons to appear in Phoenix Municipal Court for specified charges

  • Contractual Abatement

    • city hires a contractor to abate specified blight violations following the expiration of an Abatement NOV

  • Criminal charge

    • criminal summons to appear in Phoenix Municipal Court for specified charges


Standard Code Enforcement Process


​​ NSD Code Enforcment Process (Thumbnail)          ​​NSD Code Enforcment Process-Spanish (Thumbnail)

For more code compliance information, refer to these resources:


Board Up Specifications

Code Compliance Process (English)

Code Compliance Process (Spanish)

Code Enforcement Policy

Cooling Ordinance Flyer


Graffiti Free Phoenix (English)

Graffiti Free Phoenix (Spanish)

Graffiti Removal Permission Slip (English)

Graffiti Removal Permission Slip (Spanish)

Illegal Signs (English)

Illegal Signs (Spanish)

Mobile Vending Flyer

Report a violation in myPHX311​ system

Shopping Cart Retrieval Program Brochure (English)

Street Vendors (FAQs)

Tool Lending (English)

Top 8 Most Common Blight Violations (English)

Top 8 Most Common Blight Violations (Spanish)

Vehicle Sales FAQs

Yard Sales (English)

Yard Sales (Spanish)


Check the status of a code enforcement case


Methods to report blight:

Online: Phoenix.gov/myPHX311

Email: blight@phoenix.gov

Telephone: 602-534-4444


NSD Code Compliance Contact Information:

Neighborhood Services Department

Preservation Division

200 W Washington St

4th Floor

Phoenix, AZ 85003

Phone: 602-534-4444

Fax: 602-495-5567