Neighborhood Code Compliance

Neighborhood Code Compliance staff is responsible for ensuring compliance with many city codes and ordinances, including the Neighborhood Preservation Ordinance, the Zoning Ordinance, Mobile Vending regulations and portions of the Animal Ordinance.

These regulations are local laws adopted by the Phoenix City Council to promote health and safety, protect the community from blight and deterioration and enhance the livability of the city of Phoenix.  By Council-adopted policy, code enforcement is done primarily on a complaint-basis – meaning that a concerned resident reports a possible violation to NSD.

Neighborhood Code Compliance staff has primary enforcement responsibility for the city codes noted above, but also work in partnership with other city departments and agencies to ensure both residents and businesses are in compliance with these and other city code regulations. Code compliance is achieved through a combination of education, resource and assistance referral and enforcement.  

Understanding the Code Enforcement Process

The code enforcement process is generally initiated by a concerned resident reporting a possible violation.  Approximately 90 percent of code enforcement cases are resolved by the property owner/responsible party following formal notification of the violations.  When voluntary compliance is not obtained however, the city will pursue civil citations, criminal charges or contractual abatement until the violations have been resolved.

NSD Code Enforcment Process (Thumbnail)    NSD Code Enforcment Process-Spanish (Thumbnail)


Upcoming Code Compliance 101 Classes

Are you concerned about trash, high weeds, dead trees, graffiti, deteriorated fences or open/vacant properties in your neighborhood? 

The city of Phoenix Neighborhood Services Department (NSD) is hosting free classes on how the code compliance process works to address violations in your community. "Code Compliance 101" workshops will be from 6 to 7:30 p.m., at the following dates and locations:

  • March 2, 2016 at the Washington Activity Center, 2240 W. Citrus Way
  • May 4, 2016 at the Devonshire Senior, 2802 E. Devonshire Ave. 
  • Aug. 3, 2016 at the Pecos Community Center, 17010 S. 48th St.  
  • Oct. 5, 2016 at the John F. Long Family Services Center, 3454 N. 51st Ave.

Residents can learn how to identify and report common violations, and other important ways to get involved in the process.

Attendees will learn: 

  • The step-by-step code compliance process and timeline
  • How to use free mobile phone applications to report blight
  • How to address code violations at vacant properties
  • What happens if a case goes to court
  • How to use NSD's Tool Lending Program for a neighborhood cleanup
  • Maintenance tips and resources to prevent code violations
  • Volunteer assistance: how to get it and how to sign up to help

Theses classes are open to all Phoenix residents. To register, call 602-534-4444 or visit

Contact Information:
NSD Code Compliance
200 W. Washington St., fourth floor
Phoenix, AZ 85003
Phone 602-262-7844
Fax 602-495-5567
Use the smartphone app "myPHXAZ"


NSD Tool Lending button