​​​​​​​​​​​​​​​ Resources Resources  

On this page check out resources for Phoenix residents and businesses relating to the Coronavirus COVID-19 pandemic. We're in this together! Find help with:

Residents with questions about city services and programs are encouraged to call (602) 262-3111 or e-mail ​ contactus@phoenix.gov​. ​​​​​​​​Phoenix small businesses needing help can call the Phoenix Community and Economic Development hotline at (602) 262-5040

Page subject to change. Page last updated on Feb. 15, 2023. See Disclaimer on this page for further information.

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Arizona Department of Housing
Special COVID-19 rental assistance funding from the Arizona Department of Housing. INFO: housing.az.gov

The Arizona Department of Housing (ADoH) has launched the Homeowner Assistance Fund (HAF). This is Federal funding to assists homeowners who have experienced financial hardship due to COVID-19. Homeowners can apply at haf.azhousing.gov.

Landlord and Tenant Program
The City of Phoenix Human Services Department Landlord and Tenant Program provides one-on-one counseling and education regarding the Arizona Residential Landlord Tenant Act. Walk-in appointments at the Travis L. Williams Family Services Center have been temporarily suspended, however telephone appointments and email communication will continue to be offered in both English and Spanish. To request a telephone appointment, please call (602) 262-7210 or email landlord.tenant.hsd@phoenix.gov

Emergency Rent and Utility Assistance and Eviction Prevention Services
The City of Phoenix Human Services Department Family Services Centers provide emergency utility and rent financial assistance to low income households, including prioritized support for seniors, persons with disabilities, and families with young children. Eviction prevention services upon receiving a five-day notice is also available. To request an appointment, call (602) 534-AIDE (2433) beginning at 8:00 a.m. each Monday, excluding holidays. Applicants must be a Phoenix resident and assistance may be restricted to once per 12-month period. INFO: phoenix.gov/humanservices/programs/emergency

Emergency Rental Assistance (ERA) Program
The City of Phoenix received $51.1 million in emergency rental and utility assistance funding from the US Department of Treasury to assist households impacted by the COVID-19 pandemic. To learn more about the Emergency Rental Assistance (ERA) Program Phoenix.gov/RentHelp.

Financial Assistance for City Services Bill
The Phoenix City Council has earmarked $5 million to help customers impacted financially by the pandemic pay utility bills. Customers who are delinquent should call (602) 262-6251, Monday - Friday from 8:00 a.m. to 5:00 p.m., to request the city pay a portion of their outstanding city services bill. Using funding from the Federal American Rescue Plan Act (ARPA), the city will pay two-thirds of the customer's delinquent balance. The customer will be responsible for the remaining one-third of the delinquent balance.

Accounts that are eligible for the assistance must meet the following criteria:

  • City of Phoenix Single-Family Residential (SFR) customer.
  • Residential property is located within Phoenix taxable boundaries.
  • A minimum of 12 months of consecutive service.
  • Experienced financial hardship due to COVID-19.

Accounts that are ineligible are high water use accounts (average 50 centum cubic feet (CCF) or greater), multiple SFR accounts, and property management and commercial accounts.

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​Senior Meals​   Student Meals   Family or Individual Meals​

Senior Meals

Social Distancing: Apps for Seniors

A guide, Social Distancing: Apps for Seniors, provides practical apps for seniors (tech-savvy or not), along with setup assistance. Elderly sector recommendation about communication, grocery delivery, home care, and health monitoring.

City of Phoenix Senior Centers
City of Phoenix Human Services Department Senior Centers are te​mporarily closed until further notice. Lunch meals normally provided year-round for registered members are currently being offered by reservation only and delivered to members in their own homes each Monday, excluding holidays. Senior Center members may request lunch meal delivery by contacting their local Senior Center. INFO: phoenix.gov/humanservices/programs/older/senior-centers

Home Delivered Meals
The City of Phoenix Human Services Department provides home delivered meals to homebound and disabled senior residents age 60 years and older. Case management and senior wellness checks are included with this service. To be considered for a referral to this program, contact the Area Agency on Aging’s 24 Hour Senior Help Line at 602-264-4357 or visit the website: INFO: aaaphx.org/program-services/24-hour-senior-help-line

Arizona Commodity Senior Food Program
The Arizona Commodity Senior Food Program (CSFP) is a federally funded food distribution program that provides a once a month food package to people 60 years of age or older. INFO: des.az.gov/services/basic-needs/food-assistance/az-commodity-senior-food-program

Desert Mission Food Bank
9229 N. Fourth St. Phoenix, AZ 85020. Free emergency, senior food bo​xes (and infants). Proof of address and ID is required. INFO: desertmission.com/programs/food-bank

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Student Meals

Maricopa County School Food Distribution Sites​
See online map updated by individual school locations.

Kids Cafe at 10 Phoenix Public Libraries
Children ages 0-18 can enjoy a free, healthy meal at select Phoenix Public Library locations.

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Family or Individual Meals

Please call BEFORE visiting any listed location to verify current hours of operation.

Andre House Dinner Service
Dinner service for individuals experiencing homelessness. 213 S. 11th Ave., Phoenix, 85007. (602) 255-0580. INFO: andrehouse.org

Arizona Food Bank Network
The Arizona Food Bank Network has a website allowing you to search your location to find a food bank near you. INFO: azfoodbanks.org

Harvest Compassion Center
Harvest Compassion Center offers families free groceries, hygiene items, clothing and baby items. Visit their website for information about three locations: North Phoenix, West Phoenix, and Maryvale. INFO: harvestcompassioncenter.org/

Hope for Hunger Food Bank
5605 N. 55th Ave. Glendale, AZ 85301​. Phoenix Rescue Mission's Hope for Hunger Food Bank offers free food boxes in a drive-thru style of service. Walk-ins are welcome, proof of address and ID is required. INFO: phoenixrescuemission.org/hope-for-hunger

Living Streams Church Food Pantry
Tuesday, Wednesday, Thursday, 9:00 a.m. – 10:30 a.m. Walk-ins served. No referral required. Please bring in a photo ID. 4 visits per year 30 days between visits. 7000 N. Central Ave., Phoenix, 85020. (602) 957-7500. INFO: livingstreams.org

Nourish Phoenix
Offers food boxes, walk-ins welcome between 9:00 a.m. – 11:00 a.m. No referral needed, proof of address needed. Clothing, baby formula and diaper provided. Call (602) 254-7450 to make sure resources are still available. INFO: nourishphx.org

Salvation Army
Salvation Army is providing essentials to the community between 9:00 a.m. – 5:00 p.m., where they can come in and receive limited amounts of supplies. INFO: arizona.salvationarmy.org

St. Vincent De Paul
For those looking for one of St. Vincent de Paul's food banks or to visit one of its dining halls. INFO: stvincentdepaul.net

Women, Infants and Children (WIC)
Monthly supplement of food from the basic food groups for nutritionally at risk pregnant women, women who recently gave birth, infants, and children. INFO: azdhs.gov/prevention/azwic

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Homeowner Assistance Fund (HAF) 
The Arizona Department of Housing (ADoH) has launched the Homeowner Assistance Fund (HAF). This is Federal funding to assists homeowners who have experienced financial hardship due to COVID-19. Homeowners can apply at haf.azhousing.gov.

Chicanos por la Causa
Offers housing repair program, some utility assistance, and safe, affordable housing options INFO: cplc.org

Community Legal Services (CLS)
CLS assists low income Arizonans obtain safe, decent housing.

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Small Business

​General​   For Employers​


Phoenix small businesses needing help can call the Phoenix Community and Economic Development hotline at (602) 262-5040. Calls will be answered by a team member during regular business hours, Monday through Friday, from 8:00 a.m. – 5:00 p.m. Callers can inform the City what issues they face and/or resources they need, and a team member will provide any available pertinent information to them. Phoenix business owners can also reach the department at teamphx@phoenix.gov.

Phoenix Library's Business Road Map Series
The Phoenix Library is accepting registration's for its signature event, the Business Road Map Services. This 8-session program helps entrepreneurs interested in starting a business in Arizona. Topics include legal issues, target markets, budgeting, and pricing, setting milestones, and accessing capital. Sessions are being offered in person and online in both English and Spanish

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For Employers

Arizona Department of Economic Security (DES)
DES offers more than 40 programs and services for individuals and families in need of support, including the ARIZONA@WORK network that offers no-cost workforce readiness services and revised Shared Work program.

Phoenix Business and Workforce Development Center
The City can help employers with recruiting staff, training temporary and permanent workers, and helping place furloughed workers. For more info, call (602) 256-3147 or email Phoenix.business.center@phoenix.gov.

U.S. Department of Labor
U.S. Department of Labor provides information about workplace safety, wages, hours, and leave, unemployment insurance flexibilities, support for dislocated workers and states, and more.

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Mental/Behavioral Health

Crisis Lines

  • 24/7 Behavioral Health Crisis by Mercy Care: (800) 631-1314 or (602) 222-9444 

  • EMPACT Crisis Hotline (480) 784-1500  

  • 24/7 National Suicide Prevention Hotline (800) 273-8255 (TALK)

  • 24/7 National Sexual Assault Hotline (800) 656-7673 (HOPE)

  • 24/7 National LGBT Hotline (888) 843-4564 

  • 24/7 Senior Help Line, (602) 264-4357 

  • 24/7 Help for Homeless Veterans (877) 424-3838 (4AID-VET)

  • 24/7 Teenagers and Young Adults (602) 841-5799

  • Teen Lifeline (602) 248-8336 (TEEN) 

  • Alzheimer’s Foundation of America (AFA) (866) 232-8484. Speak with licensed social workers who are trained in dementia care to assist callers with topics/questions about combating isolation, keeping engaged, washing tips, caregiver stress, whether family members should visit during this time, items to have in the home, and more.​

Alcoholics Anonymous Phoenix
Alcoholics Anonymous is a fellowship of people who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. INFO: https://aaphoenix.org/

Arizona Drug and Alcohol Rehab Centers

Southwest Network
Provides behavioral health services to the people of Maricopa County Arizona. INFO: southwestnetwork.org

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AZ Unemployment Insurance Benefits Guide
The Arizona Department of Economic Security (DES) can provide individuals who have lost their job through no fault of their own with a weekly stipend to supplement lost income while they search for employment. INFO:Download Unemployment Guide (PDF)

Arizona@Work Arizona Employers with Immediate Openings

Arizona Office of Tourism
Immediate employment opportunities broken down by job categories, including housekeeping, food service, security, and more. INFO: tourism.az.gov/hiring-opportunities

Career Connectors
Connecting professionals in career transition with hiring companies and quality resources. INFO: careerconnectors.org

City of Phoenix
Find current employment opportunities with the City of Phoenix. Phoenix.gov/Employment​

Goodwill Career Resources
Offers career planning, interviewing, resume development. To learn more, download the Career Services (PDF) and Trainings (PDF) flyers. For additional job assistance or questions, contact (602) 535-4444. INFO: mycareeradvisor.com

JobScan.com Resume Writing Guide
Offers resume, cover letter assistance, resume basics and resume samples. INFO: jobscan.co/resume-writing-guide

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Other Resources​

Arizona Together
Resources list provided by the State of Arizona. See information about utilities, business information, and additional support organizations. INFO: ArizonaTogether.org​​​

Community Legal Services
Community Legal Services is a non-profit law firm that provides online information and education on various topics ranging from housing, rental assistance, student loans, economic security and general information. INFO: clsaz.org/covid-19

Duet Arizona​
Provides health and well-being assistance to home-bound adults, family caregivers, faith communities and grand-families. Some of its services include grocery shopping assistance, small home repairs, transportation to medical appointments and other support. Duet Arizona offers services in Phoenix, Fountain Hills, Glendale, Paradise Valley, Peoria and Scottsdale. INFO: duetaz.org

Educare Arizona
Educare Arizona has a mission of helping children from families struggling with poverty to be healthier, better educated and have a greater chance for success. educarearizona.org

Find food assistance, help paying bills, and other free or reduced cost programs that help people affected by the COVID-19 pandemic. INFO: findhelp.org

Find Help Phoenix
Find Help Phoenix is an easy way to find health and social services in Maricopa County. Users can look for medical services, legal help, affordable housing, and much more. INFO: findhelpphx.org

Mortgage Information
For Phoenix residents with questions regarding Mortgage, Mortgage Payments, and Forbearance. The link is a guide built by the Consumer Financial Protection Bureau and contains helpful links and information regarding Mortgage Relief options: INFO: consumerfinance.gov/coronavirus

National Digital Inclusion Alliance
The National Digital Inclusion Alliance has compiled a list of current offers from Internet Service Providers that will help low-income households acquire service at low or no cost.
INFO: digitalinclusion.org/free-low-cost-internet-plans

Social Security Beneficiaries: Department of Treasury
The U.S. Department of the Treasury and the Internal Revenue Service have announced that Social Security beneficiaries who are not typically required to file tax returns will not need to file to receive their Economic Impact Payment. Learn more on the U.S. Department of the Treasury. INFO: home.treasury.gov/news/press-releases/sm967

USAGov Resources
USAGov share how agencies across the federal government are responding to the COVID-19 outbreak. Helpful information is provided on the following topics: housing, education, travel, immigration, transportation, health, safety and much more. INFO: usa.gov/coronavirus

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All content provided on this page is for informational purposes only. The City of Phoenix makes no representations as to the accuracy or completeness of any information on this page or found by following any link on this page, with the exception of links to information hosted at Phoenix.gov. Any action you take upon the information on this website is strictly at your own risk, and the City of Phoenix will not be liable for any losses and damages in connection with the use of this web page.​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​