​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Emergency Rental Assistance​​ (ERA) Program​

​​The City of Phoenix Emergency Rental Assistance (ERA) Program is accepting emergency rental and utility assistance applications at


​​Due to the high volume of Emergency Rental Assistance (ERA) applications already received and only limited funding remaining, the City of Phoenix ERA Program may not be able to process new applications received.  Existing applications will be processed in order of when all required documentation was received.  The City strongly encourages residents still in need of rental and utility assistance to explore other options and resources available in the community.  ​

For Immediate Assistance

If you are scheduled for eviction, and your household meets the criteria indicated below, you might qualify for an emergency appointment:

  • You have been served with a Summons to Appear in Court, or
  • You have been served with an Eviction Judgment, or
  • You have been served with a Writ of Restitution to vacate the property, or
  • You have been served with a Lock-Out Notice, or
  • You have already been Locked Out of the Property


Your household contains at least one of the following:

·         Household member, age 60 years or older, or

·         Household member, age 2 years or younger, or

·         Household member who is pregnant or has a serious medical condition, resulting in a health or safety risk if evicted.

If your household meets the criteria listed above, you may be eligible for an emergency appointment.  Please call the Eviction Assistance Line at the telephone number listed below.  Note: Documents to verify eligibility for an emergency appointment will be requested.

(602) 262-7935


Assistance with rent and/or utilities are also available through the Arizona Department of Economic Security.   Applications may be submitted through the online application portal listed below.

The Arizona Department of Economic Security

Applications can be submitted at https://era.azdes.gov

​​Our Community, Our Stories

Community Stories​ “Thank you. We no longer face homelessness!”

—ERA recipient, household of three, received over $10,000 in financial services for rent and utilities. A family member was diagnosed with COVID-19 Pneumonia and because they were on oxygen, they could not return to work.​​​​

“This has lifted a weight off my shoulders. Thank you, thank you, thank you!”

—ERA recipient, who received rent assistance while he was in between jobs due to the pandemic.

“You helped my family keep a roof over our heads.”

—ERA recipient, a single father with pandemic-related job loss facing eviction.​ He received nearly $9,000 in financial services. ​

​ERA Program Dashboard

Visit the ERA Program Dashboard to access current data. The dashboard represents services and expenditure data through Friday of the prior week and does not include administrative costs which is 10% of the total program allocation.

​Downloads and Reference

City of ​Phoenix Emergency Rental Assistance Program Flyer (ENGLISH PDF)​ (ESPAÑ​OL PDF)​

​Maricopa County Rental Assistance Program Flyer (ENGLISH PDF) (ESPAÑ​OL PDF)​​​​

Arizona Department of Housing Homeowner Assistance Fund (HAF)

Contact Us

Email: RentHelp@Phoenix.gov

Note when you submit an email it falls under the city's policy which states that the email message is: (1) subject to public
disclosure under the Public Records Law, (2) not private or confidential and (3) retained for 90 days.​

​​​​​How Can I Apply?​



​Who Qualifies: 

  • Must be a Phoenix resident
  • Income at or below 80% of Area ​​​Median Income or $74,800 for a family of 4.
  • Qualified for unemployment benefits or experienced a reduction in income or other financial hardships during the COVID-19 pandemic

  • Demonstrating risk of homelessness or housing instability
  • Rent and utility bills incurred  after March 13, 2020​
Documents Needed, include: 

  • City of Phoenix residency document
  • Gross Income Statements
  • Financial Impact Statements
  • Lease Agreement
  • Proof of Identity 
  • Current Utility Bill​

          Document Checklist (English)

          Lista de verificacion de documentos  (Español)​​

          Applicant Form - English

          Formulario de Solicitante - Espa​​ñol

          City of Phoenix Emergency Rental Assistance (ERA) Program Area Median Income (AMI) Chart ​

          Landlord Verification Form

          ​​Frequently Asked Questions 

               What is the eligibility criteria? 

          • Must be a Phoenix resident​​
          • Income at or below 80% of Area Median Income or $74,800 for a family of 4 
          • Experienced financial hardship caused by the COVID-19 pandemic
          • Demonstrating risk of homelessness or housing instability
          • Rent and utility bills incurred after March 13, 2020

          What can these funds pay for?

          • Rent, including late fees
          • Utility bills, this includes electric and gas
          • City Services bills, this includes water and trash

          What are the payment amounts?

          • Rental Arrears – up to 12 months of assistance, including arrears and late fees. (residents in subsidized housing must have a rental obligation to qualify for rental assistance)
          • Forward Rent – residents may qualify for up to 3 months forward rent once past due or arrears are paid in full, and if the household is unstable
          • Utility Bills (electric and gas) arrears and credits
          • City Services Bill (water) arrears and credits
          ​I am a landlord, can I apply for tenants behind on rent?

          Yes, landlords may apply with the tenant's permission. ​