​​​​​​​​​​​​​​​​​​​​​​​​​​​EMERGENCY RENTAL ASSISTANCE​​ (ERA) PROGRAM

​Still accepting applications!

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​The Emergency Rental Assistance program is available to households regardless of citizenship or immigration status and Social Security Number. ​


 

Who Qualifies: 

Must be a Phoenix resident​​

Income at or below 80% of Area Median Income or $63,200 for a family of 4

Qualified for unemployment benefits or experienced a reduction in income or experiencing other financial hardship due to COVID-19

Demonstrating risk of homelessness or housing instability

Assistance for rent and utility bills incurred between March 13, 2020 and December 31, 2021


 

Documents Needed, include: 

City of Phoenix residency document

Gross Income Statements

Financial Impact Statements 

Lease Agreement

Proof of Identity 

Current Utility Bill

​​Our Community, Our Stories

Community Stories​ “Thank you. We no longer face homelessness!”

—ERA recipient, household of three, received over $10,000 in financial services for rent and utilities. A family member was diagnosed with COVID-19 Pneumonia and because they were on oxygen, they could not return to work.​​​​

“This has lifted a weight off my shoulders. Thank you, thank you, thank you!”

—ERA recipient, who received rent assistance while he was in between jobs due to the pandemic.

“You helped my family keep a roof over our heads.”

—ERA recipient, a single father with pandemic-related job loss facing eviction.​ He received nearly $9,000 in financial services. ​

​ERA Program Dashboard

Visit the ERA Program Dashboard to access current data. The dashboard represents services and expenditure data through Friday of the prior week and does not include administrative costs which is 10% of the total program allocation.
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​Downloads and Reference

​Phoenix Emergency Rental Assistance Program Flyer (ENGLISH PDF)​ (ESPAÑ​OL PDF)​

Wildfire Phoenix Emergency Rental Assistance Program Flyer (ENGLISH PDF)​ (ESPAÑOL PDF)​

Phoenix City Council Policy Session​ (Video) - February 9, 2021

Maricopa County Rental Assistance Program Flyer (ENGLISH PDF) (ESPAÑ​OL PDF)​

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Contact Us

Email: RentHelp@Phoenix.gov

Note when you submit an email it falls under the city's policy which states that the email message is: (1) subject to public
disclosure under the Public Records Law, (2) not private or confidential and (3) retained for 90 days.​
​​

How Can I Apply?​

 English/Inglés

 Spanish/Español

There are two ways to apply.

​Effective March 8, call Phoenix's Human Services Department at 
602-534-AIDE(2433) on Mondays, beginning at 8 a.m. to schedule a telephone appointment for emergency rental and/or utility assistance.

Submit an application online through Wildfire​​ by clicking here​ or by going directly to https://wildfireaz.org/phxera​.


 

What Do I Need to Apply? 

Document Checklist (English)

Lista de verificacion de documentos  (Español)​​

City of Phoenix Emergency Rental Assistance (ERA) Program Area Median Income (AMI) Chart ​

​Landlord Verification Form

​​Frequently Asked Questions 


 

What is the eligibility criteria? 

  • Must be a Phoenix resident​​
  • Income at or below 80% of Area Median Income or $63,200 for a family of 4
  • Qualified for unemployment benefits or experienced a reduction in income or experiencing other financial hardship due to COVID-19
  • Demonstrating risk of homelessness or housing instability
  • Assistance for rent and utility bills incurred between March 13, 2020 and December 31, 2021​​​ 

What can these funds pay for?

  • Rent, including late fees
  • Utility bills, this includes electric and gas
  • City Services bills, this includes water and trash

What are the payment amounts?

  • Rental Arrears – up to 12 months of assistance (residents in subsidized housing must have a rental obligation to qualify for rental assistance)
  • Forward Rent – residents may qualify for up to 3 months forward rent once past due or arrears are paid in full, and if the household is unstable
  • Utility Bills (electric and gas) arrears and credits
  • City Services Bill (water) arrears and credits
​I am a landlord, can I apply for tenants behind on rent?

Yes, landlords may apply with the tenant's permission. ​