Landlord and Tenant Program

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The Landlord and Tenant Program provides educational services and information to landlords and tenants by telephone at 602 262 7210. Please have the following items available when you call for an appointment.

  • Lease agreement

  • Copies of all notices served by either party

  • Any other documents pertaining to your landlord/tenant situation 

  • Proof of rental payment

​Our program provides education to both landlords and tenants on their rights under the Arizona Residential Landlord and Tenant Act.​​


The Landlord and Tenant Program has temporarily suspended walk-in appointments at the Travis L. Williams Fa​mily Services Center until further notice.  Walk-in services are no longer provided at Phoenix City Hall. One-on-one counseling and education will continue to be provided in English and Spanish by telephone and email.

COVID-19 Information and Resources Related to Landlord and Tenant Issues

​​Information and forms regarding the Coronavirus Aid, Relief, and Economic Security Act (CARES Act) and other local and national COVID-19 resources and information can be found on the Community Legal Services of Arizona web page:​. 

teap flyer photo​​

​​The City of Phoenix is also partnering with Community Legal Services to provide the City ​of Phoenix's Tenants Eviction Assistance Project (TEAP).  TEAP will provide no-cost legal assistance to help with your eviction problems, including working cooperatively with local agencies administering COVID-19 related rental and utility assistance programs for the City of Phoenix, Maricopa County and the State of Arizona. ​Tenants Eviction Assista​nce Project (TEAP) Flyer English/Español   ​

Homeowner Assistance Fund (HAF): The Homeowner Assistance Fund (HAF) is a federally-funded, foreclosure-prevention program that provides assistance for low-income Arizona homeowners experiencing financial hardship due to COVID-19. If you are in danger of losing your home, the HAF program can prevent that from happening.​ Arizona Department of Housing HAF Flyer 12-9-21.pdf

​​​The three Phoenix Family Services​ Centers also house eviction prevention programs and emergency funds. 

Contact Information

Landlord and Tenant Program
Human Services Department
Travis L. Williams Family Services Center 
4732 S. Central Ave. 
Phoenix, AZ 85040

Phone: 602-262-7210

​​Upcoming Virtual Landlord and Tenant Workshops

Learn about your rights per Arizona Residential Landlord/Tenant Law. Workshops offer a variety of topics designed to educate residents. At this time, all workshops are virtual and require registration. 

October 20, 2022 - 5:30 - 7 p.m.

January 19th, 2023  - 5:30 - 7 p.m.

April 20th, 2023 - 5:30 - 7 p.m.

July 20th, 2023 - 5:30 - 7 p.m.

October 19, 2023 - 5:30 - 7 p.m.

For more information on upcoming workshops or to register, ​contact us at:​ ​or call 602 262 7210​

Translation services are available upon request before​​​ the workshop.