Landlord and Tenant Program

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The Landlord and Tenant Program provides educational services and information to landlords and tenants on their rights under the Arizona Residential Landlord and Tenant Act.​​ We offer one-on-one counseling and education by telephone and in-person appointments, including walk-in appointments at the Travis L. Williams Family Services Center.  To make an appointment, call 602 262 7210. Please have the following items available when you call for an appointment.

  • Lease agreement

  • Copies of all notices served by either party

  • Any other documents about your landlord/tenant situation 

  • Proof of rental payment

​​The City of Phoenix also partners with Community Legal Services to provide the Tenants Eviction Assistance Project (TEAP).  TEAP provides legal assistance, advocacy, and representation at no cost to help tenants navigate the Arizona eviction process, including working cooperatively with local agencies administering emergency rental and utility assistance programs for Maricopa County tenants. ​Tenants Eviction Assistance Project (TEAP) Flyer English/Español ​  ​​

teap flyer photo​​​


Eviction prevention programs and other financial assistance may be available through one of the City of Phoenix three Family Services Centers: John F. Long, Sunnyslope, and Travis L. Williams Family Services Centers.  To learn more about these locations and resources, please click https://www.phoenix.gov/humanservices/programs/emergency.​


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Contact Information

Landlord and Tenant Program
Human Services Department
Travis L. Williams Family Services Center 
4732 S. Central Ave. 
Phoenix, AZ 85040

Email: landlord.tenant.hsd@phoenix.gov
Phone: 602-262-7210


​​Upcoming Landlord and Tenant Workshops

Learn about your rights per the Arizona Residential Landlord and Tenant Act. Community workshops offer a variety of topics designed to educate residents and landlords. Workshops can be attended virtually or in person but require registration in advance. 

​August ​16th, 10:30 am to noon and 5:30 - 7 pm

September 20th, 10:30 am to noon and 5:30 - 7 pm

October 18th, 10:30 am to noon and 5:30 - 7 pm​

For more information on upcoming workshops or to register, ​contact us at: landlord.tenant.hsd@phoenix.gov​ ​or to make an appointment, call 602 262 7210​

Translation services are available upon request before​​​ the workshop.

Forms for Landlords (PDF)Forms for Tenants (PDF)Tenant's Rights and Responsibilities (PDF)​​What to Do if Your Air Conditioning is Broken (PDF) 
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​Additional Landlord and Tenant Resources: 

​​Arizona Residential Landlord and Tenant Act​

Guide to the Arizona Residential Landlord and Tenant Act​

Maricopa County Health Department

Maricopa County Department of Environmental Services Complaint and Referral Line

Maricopa County Assessor's Office

Arizona Association of Manufactured Home, RV & Park Model Owners (AAMHO)

​​MOBILE HOME PARKS RESIDENTIAL LANDLORD AND TENANT ACT​

The Manufactured Housing Division of the Arizona Department of Housing is responsible for maintaining and enforcing quality and safety standards for manufactured homes, mobile homes, and factory-built buildings, including administrative procedures to facilitate consumer protection. To download a copy of the Act or get information on how to file a petition, visit Arizona Mobile Home Landlord & Tenant Act Information and Relocation Fund.

The Manufactured Housing Division of the Arizona Department of Housing is also responsible for administering the Mobile Home Relocation Fund (“Fund”), which provides homeowners monetary assistance for relocating their mobile/manufactured home from its current park to a new location under certain situations. To find more information about the fund, visit Arizona Mobile Home Landlord & Tenant Act Information and Relocation Fund.

Legal Resources and Assistance

  1. Community Legal Services of Arizona: http://www.clsaz.org
  2.  State Bar of Arizona: http://www.azbar.org
  3.  AZ Law Help: http://www.azlawhelp.org
  4.  ​Arizona Department of Housing: https://housing.az.gov/general-public/arizona-residential-landlord-and-tenant-act​
  5. City of Phoenix Equal Opportunity Department Fair Housing: https://www.phoenix.gov/eod/investigations/fairhousing/​
  6. Courts: https://justicecourts.maricopa.gov/about-us/court-locations/#​