Etax - Account Updates

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1. Q: How do I change my mailing address?
A:
Login to your account and select the "Account Update" option. Click "Edit" under the "Mailing Information" section. Update the address and/or phone number as needed and click "Continue." Verify that the appropriate change appears in the Summary. Once satisfied, please scroll to the bottom and click "Confirm." Your request will not take effect unless this button is clicked. Please print the confirmation number for your records as proof of the change and allow 24 hours for the change to reflect.

 

2. Q: How do I change my business address?
A: Tax Licenses:
Please submit a business address change request to Tax Licensing by email at tax@phoenix.gov or phone at 602-262-6785, option 4. Include your account number, name, title, old address, new address and the date you would like the change effective. Regulatory or Liquor Licenses: Many licenses are not transferable from location to location. Please contact License Services by phone at 602-262-4638 #3 for Liquor/#4 for Regulatory.

 

3. Q: How do I change my ownership type?
A: Tax Licenses:
Please contact Tax Licensing by email at tax@phoenix.gov or phone at 602-262-6785, option 4. This change type requires a new license/cancelation of old license. Regulatory or Liquor Licenses: Many licenses are not transferable from one ownership type to another. Please contact License Services by phone at 602-262-4638 #3 for Liquor/#4 for Regulatory.

 

4. Q: How do I change the contacts/principals for my business?
A
: Due to confidentiality we are unable to discuss your account with anyone that is not on record with your account. It is important that this information be kept up-to-date.

- If the individuals listed on your account have changed or the contact information for those individuals has changed, please update this information online. Login and select "Account Update." Click "Edit" under the "Contact Information" section to make the updates/additions. Once you have made the changes, click "Continue" and review the changes you made. Once you are satisfied with the information, click "Submit" at the bottom of the summary to create the change. Changes will not take effect unless this button is clicked. Please print the confirmation number for your records as proof of the change and allow 24 hours for the change to reflect.

- Please note that if you have a Regulatory or Liquor License on your account, any change of contacts/principals may require the submission of forms, fees and/or background checks. Please contact License Services by phone at 602-262-4638 #3 for Liquor/#4 for Regulatory with any questions related to additional requirements for changes to contacts/principals.

 

5. Q: How long will it take for changes to become effective?
A: Please allow 24 hours to see the change take effect; changes to addressing and phone numbers submitted by 6:00 p.m. MST will normally be reflected the next business day.

- For changes to contacts/principals on an account with a Regulatory or Liquor License that require submission of forms, fees and/or background checks, the changes may show online but will not be effective until the required items are completed and/or approved. Please contact License Services by phone at 602-262-4638 #3 for Liquor/#4 for Regulatory with any questions related to additional requirements for changes to contacts/principals.