Where Do I Start?

The Ombudsman and Customer Advocacy (OCA) team is available to help you navigate through the development process and make your project a reality. We are here to help you - our customers! We can facilitate communication with the appropriate staff, help you understand review communication with the appropriate staff, help you understand review comments and connect you with the right resources.

These are a good tool for property owners that have specific questions about requirements or restrictions to develop a piece of property. These are early-stage reviews to help applicants move on to detailed development planning.

This page provides a good starting point and overview of the plan review process for larger-scale projects. It covers the pre-application review process and the basics of commercial building plans submittals.

This is the first step for most projects and this page includes a step-by-step overview of the site plan review process including pre-application reviews. It also includes useful checklists to ensure your submittal is complete.

Check out our online project tools to search for past or current plan reviews and permits, submit plans electronically or request records.