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Privilege (Sales) and Use Tax Customer Satisfaction Survey

The City of Phoenix Tax Division is dedicated to providing the finest services to you, and your opinion is vital to our success. Please assist us in our efforts to serve you better by taking a few minutes to answer the questions below. Please mark the appropriate response.

What was the nature of your contact with us?
Apply for License   Payment   Credit or Billing Statement   Past Due Balance  
Update/Close Account   Audit Assessment Downtown Vending District   Notice of Violation
  General Privilege (Sales) Tax Information
  Other; please specify:

Please rate us on the following categories:

  Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Not Applicable
Ease in obtaining service/information
Courtesy and helpfulness of staff
Completeness/accuracy of information
Solved concerns
Response time
Overall quality of service

If you would like to be contacted by us, please provide the following contact information:

In Person:

Finance Department Tax Division
Calvin C. Goode Building
251 W. Washington St., 3rd Floor
Phoenix, AZ 85003

City business hours are 8 a.m. to 5 p.m., Monday through Friday, except for major holidays.

By Phone:

602-262-6785, option 4
602-534-5500 (TTY)

Hours are 8 a.m. to 5 p.m., Monday through Friday, except for major holidays.