| Health Savings Account - Health Equity | <div class="ExternalClassDD249C51B41344AE8077126021021055"><p><strong>Website: </strong><a href="https://www.healthequity.com/phoenix">www.healthequity.com/phoenix</a><br></p><p><strong>Member Services: </strong>(877) 582-4793<br></p></div> | |
| Legal Insurance - ARAG | <div class="ExternalClass7B8EA88E3A6146B8BB685EF5574FFECE"><p><strong>Website: </strong><a href="https://www.araglegal.com/plans">www.ARAGlegal.com/plans</a></p><p><strong>Employee Access Code: </strong>16922phx<br></p><p><strong>Retiree Access Code: </strong>16922ret<br></p><p><strong>Member Services: </strong>(800) 247-4184<br></p></div> | |
| Life Insurance: Securian – Minnesota Life | <div class="ExternalClass129B91E9AF05435EA59FAA4C04083733"><p><strong>Website: </strong><a href="https://www.lifebenefits.com/submitEOI">www.lifebenefits.com/submitEOI</a><br></p><p><strong>Group Policy Number: </strong>34390<br></p><p><strong>Access Key: </strong>Phoenix<br></p><p><strong>Member Services: </strong>(800) 872-2214<br></p><p>Visit Securian’s educational microsite to learn more about your coverage options and costs, evaluating your needs, naming beneficiaries, the experience of applying for coverage that requires health questions and much more. <a href="https://pages.securian.com/enrollment/employers/city-of-phoenix.html">https://pages.securian.com/enrollment/employers/city-of-phoenix.html</a><br></p></div> | |
| Medical Plan - Banner|Aetna | <div class="ExternalClass9C28445D55D549319F1A9BCEFCCF691A"><p><strong>Website: </strong><a href="https://www.aetna.com/cityofphoenix">www.aetna.com/cityofphoenix</a></p><p><a href="https://www.aetna.com/cityofphoenix"></a><strong>Member Services: </strong>(855) 220-6506<br></p><p><strong>Designated Representative (escalated member/claim issues): </strong>Debbie Stansell<br></p><p><strong>Desk: </strong>(602)495-5724<br></p><p><strong>For escalated member/claim issues contact Member Services</strong><br></p><p>(Monday - Friday, 8:00am - 5:00pm)<br></p><p><strong>Email: <span style="color:#000000;font-family:calibri, sans-serif;font-size:14.6667px;background-color:#ffffff;"> </span><a href="mailto:COPsupport@aetna.com" data-linkindex="0" style="border:0px;font-stretch:inherit;font-size:14.6667px;line-height:inherit;font-family:calibri, sans-serif;font-size-adjust:inherit;font-feature-settings:inherit;margin:0px;padding:0px;vertical-align:baseline;color:#0563c1;text-decoration-line:underline;background-color:#ffffff;">COPsupport@aetna.com</a></strong><br></p></div> | |
| Medical Plan - Blue Cross Blue Shield | <div class="ExternalClassB81A4F1E75EB4F1AB815DC4B8CA3BC8B"><p><strong>Website: </strong><a href="https://www.azblue.com/">www.azblue.com</a></p><p><a href="https://www.azblue.com/"></a><strong>Member Services: </strong>(602) 864-4857<br></p><p><strong>Designated Representative (escalated member/claim issues): </strong>Aimee Johanning<br></p><p><strong>Desk: </strong>(602) 534-5165<br></p><p><strong>Cell: </strong>(480) 521-4350<br></p><p>(Monday - Friday, 8:00am - 5:00pm)<br></p><p><strong>Email: </strong><span data-olk-copy-source="MessageBody">CityofPhoenix@azblue.com</span><br></p></div> | |
| Non-Medicare and Medicare: United Healthcare | <div class="ExternalClass4B6AE37BA6A54F138FCB07F08B5BD1E9"><p><strong>Non-Medicare</strong></p><p>Website: <a href="https://www.whyuhc.com/phoenix">www.whyuhc.com/phoenix</a></p><p>Member Services: (844) 585-1273</p><p><strong>Medicare</strong></p><p><strong></strong><a href="https://www.whyuhc.com/phoenix"></a><strong></strong>Website: <a href="https://www.aarpmedicareplans.com/">www.aarpmedicareplans.com/</a></p><p>Medicare Supplement and Pharmacy: (844) 488-3960<a href="https://www.myaarpmedicareplans.com/"></a><br></p></div> | |
| Pet Insurance - MetLIfe | <div class="ExternalClass5E9B0CAB3C904EE89E09935A3639404F"><p><strong>Website: </strong><a href="https://www.metlifepetinsurance.com/">www.metlifepetinsurance.com</a></p><p><strong>Member Services: </strong>(800) 270-7387<br></p></div> | |
| Pharmacy - Elixir Becoming MedImpact | <div class="ExternalClass314035FA648944DF90905CCD7C40617F"><p><strong>Website: </strong><a href="https://www.elixirsolutions.com/">www.elixirsolutions.com</a></p><p><strong>Designated Representative: </strong>Lorena Castillo Juarez<br><a href="https://www.elixirsolutions.com/"></a></p><p><strong>Phone: </strong>(858) 471-6283<br></p><p>(Monday - Friday, 8:00am - 5:00pm)</p><p><strong>Email: </strong>lorena.castillo-juarez@medimpact.com</p><p>ctyphoenixsupport@medimpact.com</p><p><strong>Member Services: </strong> (833) 803-4402</p></div> | |
| Vision Buy-Up Plan : Davis Vision by MetLife | <div class="ExternalClassF856FDE508EF4C2CB1683983C534DC75"><p><strong>Website: </strong><a href="https://online.metlife.com/edge/web/public/benefits">www.metlife.com/mybenefits</a></p><p><strong>Member Services: </strong>(833) EYE-LIFE</p></div> | |
| Dental Plan: Cigna | <div class="ExternalClassD7CED08B3C5D4CD08EA5CFF4CFDBF1C8"><p>Website: <a href="http://www.mycigna.com/">www.mycigna.com</a></p><p>Member Services: (800) 244-6224<br></p><p><br></p></div> | |
| EAP: ComPsych Guidance Resources | <div class="ExternalClass256F16A0975B460F836794BC526BF245"><p>Website: <br><a href="http://www.guidanceresources.com/">www.guidanceresources.com</a></p><p> Web ID: Phoenix EAP</p><p> App: GuidanceNow</p><p>Member Services: (602)534-5433<br></p><p><br></p></div> | |
| Flexible Spending Accounts and COBRA: Optum Financial | <div class="ExternalClass6AF006912B1B4137A1C4B3B6CB65C4B4"><p>Website: <a href="https://connectyourcare.com/">connectyourcare.com</a></p><p>Member Services: (877) 292-4040<br></p><p><br></p></div> | |
