​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

 

 

Senior Center Staff Celebrates 100 Year Old Member With A Paradehttps://www.phoenix.gov/newsroom/human-services/1203Human Services5/5/2020 5:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1203/Newsroom_HSD_0013.jpghttps://youtu.be/UDHsejccEq0Senior Center Staff Celebrates 100 Year Old Member With A Parade<div class="ExternalClass2CB2169911914FB48294365F9309E98F"><html> <p>Phoenix man got an amazing surprise on Monday to mark his 100th birthday. </p> <p>Michael Romero, a longtime Pecos Senior Center member, celebrated his 100<sup>th</sup> birthday with his family and friends joining in the fun! Senior Center staff organized a big event that he could safely watch from his driveway. Surrounded by balloons, Michael watched as friends and family put on a parade to celebrate this milestone day. A total of 20 cars decorated with signs and balloons drove by Michael shouting birthday messages and honking, including two Yellow Cab drivers that faithfully transported Michael and other seniors in the area to the Pecos Senior Center before the coronavirus COVID-19 pandemic. </p> <p>City of Phoenix Human Services Department runs 15 senior centers across Phoenix. Senior centers promote healthy aging by giving seniors access to multiple resources available to help them stay active, connected and independent. <br></p> <p>​“It is because of residents like Michael that are so invested and active with our centers, that for so many of us, this is more than just a job, it is an extension of our family. We weren't going to miss celebrating this milestone day," said Patricia Contreras, Human Services Program Coordinator. <br></p> <p> <span style="background-color:window;color:windowtext;font-size:10pt;">To learn more about Phoenix's Senior Centers and programs visit, Phoenix.gov/humanservices.  </span></p> <p> <br> </p> </html></div>https://www.phoenix.gov/humanservicesVideohuman-servicesHS
Heat Relief Efforts Adapt as COVID-19 Restrictions Remain in Placehttps://www.phoenix.gov/newsroom/human-services/1172Human Services4/28/2020 8:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1172/Newsroom_HSD_0012.jpgHeat Relief Efforts Adapt as COVID-19 Restrictions Remain in Place<div class="ExternalClassA51D3CD2A1B942B7A74358C59FECE17D"><html> <p>​Record heat has arrived in Phoenix. Heat can be dangerous, and when temperatures are above 100 degrees, it is important for everyone to stay cool and stay hydrated. Coupled with the public health concerns brought on by the COVID-19 health emergency (coronavirus), staying informed about the resources available to be heat ready is essential. </p> <p>Due to the coronavirus, many of the regional hydration stations and heat relief centers that would normally be in operation are not open, due to concerns about social distancing. Heat relief will be available at<a target="_blank" href="https://azmag.gov/Portals/0/Salvation-Army-Heat-Relief-and-Hydration-Stations.pdf"> 12 Salvation Army centers across Maricopa County​</a>. The organization's emergency heat relief stations are available to anyone in need of assistance cooling down. Additionally, Phoenix's Human Services Department (HSD) will also continue purchasing water and distributing it to community-based providers that work with vulnerable populations like the homeless and seniors. <br></p> <p>“With the early start to high temperatures, we want to make sure water is available to the communities that need it most. Due to the state's stay-at-home order, city buildings usually open to distribute water and provide cool spaces on hot days are still closed, so making sure the people working with those in need have the water to hand out is  crucial," Tamyra Spendley, HSD's Deputy Director said. <br></p> <p>Last year, the city distributed over 500,000 bottles of water. It is through donations of funds that the city purchases and hands out water. Given the already urgent need for water, the city has already purchased 26 pallets of water to distribute through 35 community-based organizations. </p> <p>To make a tax-deductible cash donation for water please call 602-677-6055.<br></p> </html></div>https://www.phoenix.gov/humanservicesNewshuman-servicesHS
Senior Centers Still Providing Crucial Services Despite Temporary Closureshttps://www.phoenix.gov/newsroom/human-services/1126Human Services4/9/2020 11:30:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1126/Newsroom_HSD_0011.jpghttps://youtu.be/8WFtl_ciSV0Senior Centers Still Providing Crucial Services Despite Temporary Closures<div class="ExternalClassB5D0F058F1D349F0B083E7FF8BA68AAD"><html> <p></p><div style="font-size:13.3333px;"><span style="font-size:13.3333px;">In response to COVID-19 (coronavirus), the city has taken proactive measures to help stop the spread by promoting social distancing by through suspending programs and closing some of its facilities. </span></div><div style="font-size:13.3333px;"><span style="font-size:13.3333px;"><br></span></div><div style="font-size:13.3333px;"><span style="font-size:13.3333px;">Because older adults are at increased risk for COVID-19 complications due to age or because of underlying medical conditions, all 15 Phoenix senior centers have been temporarily closed. However, the health and well-being of Phoenix senior residents continues to be a top priority. </span></div><div style="font-size:13.3333px;"><span style="font-size:13.3333px;"><br></span></div><div style="font-size:13.3333px;"><span style="font-size:13.3333px;">“Nearly 6,000 seniors rely on the connectivity and services of our senior centers,” Human Services Department (HSD) Deputy Director Susan Hallett explains. “While the importance of social distancing is crucial in stopping the spread and keeping Phoenix healthy, supporting our seniors to ensure they have what the need physically and emotionally is equally important.” </span></div><div style="font-size:13.3333px;"><span style="font-size:13.3333px;"><br></span></div><div style="font-size:13.3333px;"><span style="font-size:13.3333px;">Although the centers may be temporarily closed, HSD staff is hard at work behind the scenes making sure that senior residents in Phoenix have access to food and familiar staff to help them through these trying times. </span></div><div style="font-size:13.3333px;"><span style="font-size:13.3333px;"><br></span></div><div style="font-size:13.3333px;"><span style="font-size:13.3333px;">Each week, senior center members that were receiving meals on-site at the centers have frozen meals, fruit and milk delivered to the front door of their homes by Selrico Services Inc., a city food vendor. </span></div><div style="font-size:13.3333px;"><span style="font-size:13.3333px;"><br></span></div><div style="font-size:13.3333px;"><span style="font-size:13.3333px;">Ramon Torres has been a senior center participant for more than a decade. He said although he greatly misses his friends at the center, the meal service is helping him make it through this rough time. <a target="_blank" href="/newsroom/human-services/1126">Watch as PHXTV shows how the home delivery food service is being provided to Phoenix seniors. </a></span></div><div style="font-size:13.3333px;"><span style="font-size:13.3333px;"><br></span></div><div style="font-size:13.3333px;"><span style="font-size:13.3333px;">Additionally, staff at all 15 Phoenix senior centers are keeping in contact with members weekly to make sure they are emotionally supported, by calling members who were registered at each site. The extra effort has drawn praise from participants, who appreciate the connection. One member, Inge Fleischer, took a moment to share her thanks and thoughts with her center staff. </span></div><blockquote style="font-size:13.3333px;margin:0px 0px 0px 40px;border:none;padding:0px;"><span style="font-size:13.3333px;"><em>“Thank you so much for reaching out to me during this difficult time.  I am still doing well, have been isolated for the past few weeks and so is my family.  We are strictly abiding by the rules and it seems to work.  I was able to run to Fry's for food and toilet paper once or twice and straight back home.  At least I have food here in isolation.  Watching the news every day makes me thankful to be alive and I am very happy to be retired at this time.  I feel for all the people who have lost their jobs during this pandemic and no work is to be found.  Not to mention all the people who have lost their loved ones to the virus.  It is a tragedy. I am so thankful to have met you and for the Senior Center.  It helps to put a smile on my face to feel that someone really cares about us oldies.  You are Amazing!!!! I wish you and your family the Best of Health and I look forward to the day when we can all meet again at the Senior Center.”</em></span></blockquote><div style="font-size:13.3333px;"><span style="font-size:13.3333px;"><br></span></div><div style="font-size:13.3333px;"><span style="font-size:13.3333px;">The city of Phoenix has developed a list of resources available to residents and businesses for help. Visit the <a target="_blank" href="https://phoenix.gov/Resources">Coronavirus Business & Resident Resources page</a>. Residents with questions about city services and programs affected by service changes can call (602) 262-3111 or e-mail <a target="_blank" href="mailto:contactus@phoenix.gov">contactus@phoenix.gov​</a>.​</span></div>​ <br></html></div>https://www.phoenix.gov/humanservicesVideohuman-servicesHS
Leading With Services, Phoenix Brings Resources to Homeless During Community Clean Uphttps://www.phoenix.gov/newsroom/human-services/920Human Services2/6/2020 4:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/920/Newsroom_HSD_0010.jpgLeading With Services, Phoenix Brings Resources to Homeless During Community Clean Up<div class="ExternalClassFAFC9D61FD134161A83003FE6101C815"><html> <div>​In an effort to help those experiencing homelessness get connected with much-needed services, the city of Phoenix started a three-day, multi-agency outreach effort around the nonprofit Human Services Campus Wednesday morning. </div><div> </div><div>Six community nonprofits joined the city in the three-day campaign, providing a variety of resources directly to people who had been staying on the street near the campus, at the intersection of 11th Avenue and Madison Street. </div><div> </div><div>Social workers and other workers trained in homeless outreach offered shelter services, and resources meant to target some of the causes of homelessness, including treatment for drug and alcohol abuse, mental health counseling and resources, and referrals to crisis response units for urgent health and safety needs. Workers also shared information on programs specific for women and families, and displaced veterans. It's that array of services and programs that proves most effective in helping those in need, according to Tamyra Spendley, a Deputy Director with Phoenix's Human Services Department.</div><div> </div><div> “As we see the homeless population increase across the nation, it is most important to remember the solution comes only with everyone working together," Spendley noted.  “We combined the engagement outreach to begin with the weekly cleanup the city does around the campus."   </div><div> </div><div>Coordinated outreach efforts like these are part of a citywide approach to helping people experiencing homelessness, and neighborhoods throughout Phoenix where facilities like the Homeless Services Campus do not exist. PHX C.A.R.E.S. focuses on addressing homelessness by using resources from departments throughout the city to provide direct services to individuals, support for neighborhoods and clean up assistance where necessary. The single point of contact helps the city to streamline its response, and better track how the multiple departments' services are being used.</div><div> </div><div>Through the course of Wednesday morning's cleanup and engagement, outreach teams were able to contact 84 people and were able to successfully place 12 individuals, including two seniors, in temporary housing – a crucial first step to addressing long-term homelessness.  Outreach efforts to connect homeless individuals to services will continue through Friday evening.</div><div> </div><div>For years, the city of Phoenix Police and Streets Transportation departments have conducted a coordinated cleanup of the area outside the Human Services Campus on Wednesday mornings. On average, the city's Street Transportation Department removes 2.31 tons of items from the roadways and sidewalks during the weekly cleanup.  </div><div> </div><div>“It has gotten worse over the last three months, so it is really a great thing to see the city out here," Ian Francis, a business owner near the Human Services Campus said.  </div><div> </div><div>The nonprofit Human Services Campus is a 10-acre homelessness services facility located between the downtown core and the Arizona State Capitol Mall that was opened in 2005 to bring nonprofits and providers together in a homeless services campus.</div><div> </div><div>“Even though the Human Services Campus is the largest concentration of service providers for those experiencing homelessness, it is only by cities working together regionally that we can meet the needs and assist in the change," Spendley said. </div><div> </div><div>If you or someone you know needs resources to address homelessness, you can contact PHX C.A.R.E.S. at 602-262-6251, or <a target="_blank" href="/atyourservice">submit a request online​</a>.</div></html></div>https://www.phoenix.gov/humanservicesNewshuman-servicesHS
Free Tax-Filing Helphttps://www.phoenix.gov/newsroom/human-services/892Human Services1/31/2020 6:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/892/Newsroom_HSD_0009.jpgFree Tax-Filing Help<div class="ExternalClass727278F386F64E979DCABB7917706059"><html> <div> <span style="font-size:13.3333px;">Lady Liberty and Uncle Sam spinning signs on street corners across Phoenix can only mean one thing; it’s tax-filing season. </span> </div> <div> <span style="font-size:13.3333px;"> <br> </span> </div> <div> <span style="font-size:13.3333px;">And just as certain that tax season will come, Phoenix’s Volunteer Income Tax Assistance (VITA) program is in full swing to help Phoenicians file their taxes. </span> </div> <div> <span style="font-size:13.3333px;"> <br> </span> </div> <div> <span style="font-size:13.3333px;">Since 2003, city of Phoenix VITA volunteers have helped families claim more than $100 million in federal tax refunds, including more than $2.3 million in in Earned Income Tax Credit (EITC) last year alone.</span> </div> <div> <span style="font-size:13.3333px;"> <br> </span> </div> <div> <span style="font-size:13.3333px;">The IRS has declared the last day of January, EITC Awareness Day to inform people with low-to-moderate income about free help for tax-filing. </span> </div> <div> <span style="font-size:13.3333px;"> <br> </span> </div> <div> <span style="font-size:13.3333px;">The city of Phoenix VITA program has three alternatives for filing taxes for those meeting eligibility requirements. </span> </div> <div> <span style="font-size:13.3333px;"> <br> </span> </div> <div> <span style="font-size:13.3333px;">There are 21 VITA sites across Phoenix where certified IRS tax volunteers prepare and e-file tax returns. This service is available for income eligible residents on a first come first serve basis and capacity is limited; locations and times vary.</span> </div> <div> <span style="font-size:13.3333px;"> <br> </span> </div> <div> <span style="font-size:13.3333px;">“We also have a Do it Yourself Facilitated Self Assistance program that allows people to walk into our 21 sites and use our computers and online tax preparation software to do their taxes, and there are no income limitations on this program,” said Julie Bordelon, Program Coordinator for the city of Phoenix VITA program. </span> </div> <div> <span style="font-size:13.3333px;"> <br> </span> </div> <div> <span style="font-size:13.3333px;">Finally, there is the Myfreetaxes.com webpage that allows people from the comfort of their home to use step-by-step guided software to file both Federal and State tax returns online for free. This program is free for anyone making less than $66,000 a year. </span> </div> <div> <span style="font-size:13.3333px;"> <br> </span> </div> <div> <span style="font-size:13.3333px;">For a list of site locations and hours or for more information on VITA, visit Phoenix.gov/EITC. ​</span> </div> </html></div>https://www.phoenix.gov/humanservicesNewshuman-servicesHS
Financial, Housing Independence Key to Escaping Domsetic Violencehttps://www.phoenix.gov/newsroom/human-services/891Human Services1/31/2020 3:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/891/Newsroom_HSD_0008-web.jpgFinancial, Housing Independence Key to Escaping Domsetic Violence<div class="ExternalClass10C8D47580A741FA83A24297EA844798"><html> <p>Phoenix Victim Advocates will tell you a day at the Family Advocacy Center is more than a job, it's a calling.<span style="background-color:window;color:windowtext;font-size:10pt;"> </span></p> <p>Their passion is to assist victims from the moment they walk through the doors with information, trauma-informed support and resources, and to assist with healing from victimization is the true reward. </p> <p>“Recently, one of our Victim Advocates began working with a woman that was living with her boyfriend who was abusive," Deputy Human Services Director and Family Advocacy Center Director Erin Yabu explains. <br></p> <p>The city employee not only provided emotional support, she helped the victim execute her safety plan to leave the relationship, file a protective order and worked with the victim to exercise her rights to end the lease she shared with her boyfriend. <br></p> <p>“We find many times a barrier for leaving an abusive relationship is the fear of financial obligation for rent," Yabu said. “In the state of Arizona a tenant can terminate their lease early without penalty or require a landlord to change the locks to the home if the tenant is a victim of domestic violence." <br></p> <p>The lease termination must be done in two steps. The tenant must provide the landlord written notice requesting termination of the rental agreement on a date that both you and the landlord agree upon.  This must be within the next 30 days, and it must include a copy of a protective order that has been issued based on domestic violence or sexual assault, or a copy of a police report that states you reported to law enforcement that you were a victim of domestic violence or sexual assault.<br></p> <p>The city of Phoenix Human Services Department is also home to the only free landlord and tenant counseling program in Arizona. The program offers counseling and educational support to residents in accordance with the Arizona Residential Landlord and Tenant Act. Services are provided in English and Spanish through one-on-one counseling, phone consultations, emails, education workshops, and community outreach events.<br></p> <p>To learn more about both of these Human Services Department services visit Phoenix.gov/HumanServices. ​<br></p> </html></div>https://www.phoenix.gov/humanservicesNewshuman-servicesHS
City of Phoenix Provides Free Tax Preparation Helphttps://www.phoenix.gov/newsroom/human-services/842Human Services1/21/2020 4:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/842/Newsroom_HSD_009.jpgCity of Phoenix Provides Free Tax Preparation Help<div class="ExternalClassFF705A88CC4B4FD78719FEFC7EB1BF45"><html> <p>It's that time of the year again! Tax season.</p> <p>Each tax season, the city of Phoenix's Earned Income Tax Credit (EITC) campaign helps working families who earned less than $56,000 in 2019 with free tax preparation and filing services. </p> <p>Seventeen primary sites, located in Phoenix, are offering free tax preparation and filing services from Tuesday, January 28 through Wednesday, April 15, including Saturdays. A list of Phoenix sites, with hours and days of operation, is available at phoenix.gov/EITC. It is important to note that hours and days of operation vary for different locations.</p> <p>In addition, the city of Phoenix Volunteer Income Tax Assistance (VITA) program has two alternatives for filing taxes for those meeting eligibility requirements.  This will allow Phoenix residents to save hundreds of dollars in paid preparer fees while using free services that ensure all taxpayer's income, deductions and allowable credits are claimed. </p> <p>Phoenix residents making less than $66,000 a year can use Myfreetaxes.com a self-paced, step-by-step guidance to file tax returns online for free.  </p> <p>Additionally, debuting this year is the "Do it Yourself" Facilitated Self Assistance service. This has no income limitations and lets Phoenix residents use VITA center computers and online tax preparation software. While using the computers, residents are able to get in-person assistance from trained volunteers.</p> <p>For more information about any of these programs or for a list of the EITC site locations and hours of operation, visit phoenix.gov/EITC. ​<br></p> </html></div>https://www.phoenix.gov/humanservicesNewshuman-servicesHS
Phoenix's Landlord Tenant Program Moves Out of City Hallhttps://www.phoenix.gov/newsroom/human-services/718Human Services12/23/2019 7:00:00 AMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/718/Newsroom_HSD_0007.jpgPhoenix's Landlord Tenant Program Moves Out of City Hall<div class="ExternalClass82EE846A9A1047649E986BB1E629FEA8"><html> <p>Phoenix's Landlord and Tenant Program originated in Neighborhood Services Department (NSD) and has operated at City Hall for many years. The program offers counseling and educational support to residents in accordance with the Arizona Residential Landlord and Tenant Act. Services are provided in English and Spanish through one-on-one counseling, phone consultations, emails, education workshops, and outreach events. </p><p>Starting on January 6, 2020, the Landlord and Tenant Program will migrate from the NSD to the Human Services Department to better align services within the community to help those who may be experiencing hardships. Landlord/Tenant counselors will begin working out of the Travis L. Williams Family Services Center to be more accessible to the community. The three Phoenix Family Services Centers also house eviction prevention programs and emergency funds. </p><p>Learn more about the transition and services offered by visiting <span lang="en-US" style="text-decoration:underline;">phoenix.gov/humanservices.</span><br> ​<span id="ms-rterangepaste-end"></span><br></p> </html></div>https://www.phoenix.gov/humanservicesNewshuman-servicesHS

 

 

Human ServicesPHXHumanServicehttps://www.phoenix.gov/humanservicesHuman Serviceshuman-servicesHShttps://www.youtube.com/user/cityofphoenixazhttps://nextdoor.com/agency-detail/az/phoenix/city-of-phoenixcityofphoenixazTwitter

 

 

Face Coverings Requiredhttps://www.phoenix.gov/newssite/Lists/AdBox/DispForm.aspx?ID=18https://www.phoenix.gov/newssite/Lists/AdBox/Attachments/18/Mask_Slider.jpgFace Coverings Required<div class="ExternalClass3A20C750F0494BAAA7926AA5A46FAD6F"><html>​Every person in the city of Phoenix, ages two and over, shall cover their nose and mouth whenever they are away from their home or residence. Learn more about this declaration<br></html></div>Newshttps://www.phoenix.gov/newsroom/em-and-hs/13536/19/2020 8:18:55 PM10/30/2020 8:18:55 PM

​Share this pageArchived Press Releases