Hambric Named Phoenix Chief Information Officer | https://www.phoenix.gov/newsroom/information-technology-services/2135 | Information Technology Services | | 9/14/2021 3:00:00 PM | https://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/2135/Newsroom_ITS_016.jpg | | Hambric Named Phoenix Chief Information Officer | <div class="ExternalClass0E783A728D1143E1B7F3D23FE8C86C96"><html>
<div>Steen Hambric has officially been named Phoenix’s Chief Information Officer responsible for leading the city’s Information Technology Services (ITS) department and federated IT management services over Sky Harbor International Airport, Water Services, Phoenix Police, and Phoenix Fire. </div>
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<div>Hambric has over 33 years of IT experience at the federal and local levels, with 17 of those years spent in executive leadership. As a Phoenix IT leader since 2017, he championed many citywide projects including a multi-year, citywide telephone and network project upgrade and implemented several initiatives with COVID-related federal dollars to bring free Internet connectivity to residents throughout Phoenix. <br></div>
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<div>Hambric was appointed Acting Chief Information Officer on May 14, 2021. He took on the role during a critical time in which coordination and collaboration between city departments needed improvement, numerous high visibility projects were underway, multiple enterprise-class applications were in various stages of replacement, and Phoenix was strengthening its cybersecurity. In direct response, Hambric spent the last few months drafting the city's first Strategic Technology Plan in over a decade. Once finalized, the City will have a strategic guidepost from which the city's business and technology leaders and their staff can rally behind and prioritize financial and personnel resources as well as key initiatives.</div>
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<div>“I’m thrilled to continue leading such dedicated professionals as we deliver secure, responsible, and sustainable IT services, solutions, and governance for the city,” Hambric said. </div>
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<div>Before arriving in Phoenix, Hambric worked for the United States House of Representatives for 18 years in high-level information technology leadership positions where he developed and implemented IT strategic plans, led enterprise-class applications and web services, and oversaw the successful implementation of major technology projects. He also served for 11 years as a Combat Engineer Officer for the Army National Guard and earned his Bachelor of Science in Business Administration, with an emphasis in Management Information Systems, from the University of Southern Mississippi. </div>
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City Joins Microsoft In Saying Goodbye to Windows 7 | https://www.phoenix.gov/newsroom/information-technology-services/848 | Information Technology Services | | 1/15/2020 3:00:00 PM | https://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/848/Newsroom_ITS_005.jpg | | City Joins Microsoft In Saying Goodbye to Windows 7 | <div class="ExternalClass51313A725DC64246B191248EC85C075F"><html>
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Information Technology Services (ITS) and technologists across the City worked hard for nearly a year to migrate over 14,000 PCs from Windows 7 to Windows 10 by the Jan. 14, deadline.</p>
<p>Microsoft no longer supports Windows 7, which means to maintain the City's IT security, all Windows 7 computers had to be migrated to Windows 10. The migration is an example of a true citywide collaborative partnership. </p>
<p>“A lot of people worked hard to make sure most people didn't feel the impact of the switch," Andy Shurtz, IT Project Manager said. </p>
<p>After months of citywide workshops, countless working hours, close communications across multiple departments and collaborative group problem-solving sessions, the project successfully reached its goal of migrating or having a mitigation plan for 100 percent of known PCs throughout the City. </p>
<p>Department collaboration included the Windows 10 team working with talented staff from Water, Police, and Public Works who served as temporary system center configuration managers. The City Clerk's office loaned space to manage the project's inventory and Courts was 100 percent migrated before the project formally began. </p>
<p>“Honestly, [this was] the best experience I've had working on a citywide project," IT Service Manager Gabriel Morales said. </p>
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COVID-19 Cybersecurity Protection Tips | https://www.phoenix.gov/newsroom/information-technology-services/1209 | Information Technology Services | | 5/4/2020 4:00:00 PM | https://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1209/Newsroom_ITS_010.png | | COVID-19 Cybersecurity Protection Tips | <div class="ExternalClass4823262B21BA480683F5F7F3696E8C18"><html>
<p>Cyber criminals are taking advantage of the COVID-19 health emergency by conducting cyberattacks against businesses, government entities, hospitals, and the public. Many of these attacks may try to impersonate trusted brands, like the city of Phoenix, to create legitimacy in deceptive spam, phishing, and more advanced attacks. <br></p><p>As the city continues to serve the public during this extremely challenging time, residents and businesses are encouraged to remain vigilant when sharing personal and financial information online. <br></p><p>Here are a few tips to keep in mind: <br></p><p>•<strong> Be cautious of links in emails, even from known contacts.</strong> There are many websites claiming to have the latest COVID-19 data or live COVID maps, etc. Only browse known websites and resist clicking on unfamiliar links, even if those links were sent by someone you know. <br></p><p>• <strong>Be suspicious of wire transfer payment requests. </strong>The city of Phoenix does not request wire transfer payments from residents or businesses. If you receive a suspicious financial request from someone claiming to be with the city, immediately stop and verify it with the appropriate department. <br></p><p>• <strong>Get reliable information directly from the source.</strong> The impact of COVID-19 has created temporarily changes to some city services, and departments continue to release updates to ensure the public has reliable information. Visit <a target="_blank" title="" href="/newsroom/em-and-hs/1054">phoenix.gov/newsroom</a> for current coronavirus city news, as well as resident and business resources. <br><br><br></p>
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