| Phoenix Named a 2022 Digital Cities Survey Winner | https://www.phoenix.gov/newsroom/information-technology-services/2565 | Information Technology Services | | 11/16/2022 5:10:00 PM | https://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/2565/Newsroom_CityView_05.jpg | | Phoenix Named a 2022 Digital Cities Survey Winner | <div class="ExternalClassF723154B54494D258DC74B7FE2004661"><html>
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<p>The Center for Digital Government (CDG) has named the City of Phoenix a 2022 Digital Cities Survey Winner for the '500,000 or More Population Category'. Since 2015, Phoenix has annually been ranked in the top ten. The 22nd annual Digital Cities Survey strives to recognize cities utilizing technology to strengthen cybersecurity, enhance transparency and digital equity, and more.</p>
<p><img alt="Digital Survey Winner" src="/newssite/PublishingImages/CDG21%20DigCities%20Survey%20Winner_3_RGB.jpg" style="margin:5px;width:200px;height:133px;float:right;" />“Constituents expect more from modern governments. Our Digital Cities survey winners have worked hard to keep the focus on the needs of the communities they serve while implementing technology to improve delivery and execution," said CDG Vice President Brian Cohen. “We congratulate them for leading the way towards a smarter and more responsive government.”<br></p>
<p>Over the last year, Phoenix launched the new City Manager's Performance Dashboard (CMPR). This online tool provides the public with comprehensive, easy-to-understand information about the many services and programs offered by the City of Phoenix. The redesign includes more than 130 key performance indicators that measure the city's health and identifies potential areas for improvement allowing the city to make more informed decisions. Access the dashboard on the <a href="https://Phoenix.gov/CityManager" target="_blank">Phoenix.gov/CityManager</a> page.</p>
<p>In addition, Phoenix worked to enhance digital tools to help residents access city services. The myPHX311 app (<a href="https://Phoenix.gov/App" target="_blank">Phoenix.gov/App</a>) and website portal allows residents to access many city services directly on their phone. Furthermore, Phoenix continues to make updates to the Open Data portal (<a href="https://phoenixopendata.com/" target="_blank">PhoenixOpenData.com</a>) which promotes transparency in government and accountability to residents by providing important datasets that can be viewed by everyone. Recent updates to map and geographic information system (GIS) online portals (<a href="https://Phoenix.gov/imap" target="_blank">Phoenix.gov/imap</a>) allow the public to view street restrictions, city-owned properties for sale, and the Planning and Development Department's current and proposed zones, permit activities, and much more. </p>
<p>“The Information Technology Services (ITS) department is honored to accept this award on behalf of all City of Phoenix departments that work effortlessly to protect our digital city services and information while striving to achieve our city's strategic goals to enable and foster citizen engagement. Phoenix continues to prioritize the use of digital technologies to increase participation in public matters,” Phoenix Chief Information Officer Steen Hambric said. “With our recently approved Strategic Technology Plan 2022-2026, we look forward to leveraging emerging technologies to improve departmental planning and to further digital experiences that benefit Phoenix residents.”<br></p>
<p><strong>About the ITS Department:</strong> ITS provides technology support and services to the city's complex systems of networks and various technology needs of more than 14,000 employees. The department also manages the city's radio, telephone, and enterprise computer network systems. <br></p>
<p><strong>About the Center for Digital Government:</strong> The Center for Digital Government is a national research and advisory institute focused on technology policy and best practices in state and local government. <br></p>
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| Hambric Named Phoenix Chief Information Officer | https://www.phoenix.gov/newsroom/information-technology-services/2135 | Information Technology Services | | 9/14/2021 3:00:00 PM | https://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/2135/Newsroom_ITS_016.jpg | | Hambric Named Phoenix Chief Information Officer | <div class="ExternalClass0E783A728D1143E1B7F3D23FE8C86C96"><html>
<div>Steen Hambric has officially been named Phoenix’s Chief Information Officer responsible for leading the city’s Information Technology Services (ITS) department and federated IT management services over Sky Harbor International Airport, Water Services, Phoenix Police, and Phoenix Fire. </div>
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<div>Hambric has over 33 years of IT experience at the federal and local levels, with 17 of those years spent in executive leadership. As a Phoenix IT leader since 2017, he championed many citywide projects including a multi-year, citywide telephone and network project upgrade and implemented several initiatives with COVID-related federal dollars to bring free Internet connectivity to residents throughout Phoenix. <br></div>
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<div>Hambric was appointed Acting Chief Information Officer on May 14, 2021. He took on the role during a critical time in which coordination and collaboration between city departments needed improvement, numerous high visibility projects were underway, multiple enterprise-class applications were in various stages of replacement, and Phoenix was strengthening its cybersecurity. In direct response, Hambric spent the last few months drafting the city's first Strategic Technology Plan in over a decade. Once finalized, the City will have a strategic guidepost from which the city's business and technology leaders and their staff can rally behind and prioritize financial and personnel resources as well as key initiatives.</div>
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<div>“I’m thrilled to continue leading such dedicated professionals as we deliver secure, responsible, and sustainable IT services, solutions, and governance for the city,” Hambric said. </div>
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<div>Before arriving in Phoenix, Hambric worked for the United States House of Representatives for 18 years in high-level information technology leadership positions where he developed and implemented IT strategic plans, led enterprise-class applications and web services, and oversaw the successful implementation of major technology projects. He also served for 11 years as a Combat Engineer Officer for the Army National Guard and earned his Bachelor of Science in Business Administration, with an emphasis in Management Information Systems, from the University of Southern Mississippi. </div>
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| City of Phoenix Leader Wins 2021 Arizona CIO of the Year® Award | https://www.phoenix.gov/newsroom/information-technology-services/1872 | Information Technology Services | | 4/26/2021 2:00:00 PM | https://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1872/Newsroom_ITS_015.jpg | | City of Phoenix Leader Wins 2021 Arizona CIO of the Year® Award | <div class="ExternalClass54C3233ED0D64668A211C243BC75864D"><html>
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<div>City of Phoenix Chief Information Officer (CIO) Matthew Arvay was recently named ArizonaCIO’s 2021 Arizona CIO of the Year® ORBIE® Award winner in the public sector category. The ORBIE Awards is the premier technology executive recognition program in the United States and honors chief information officers who have demonstrated excellence in technology leadership. </div>
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<div>“The ArizonaCIO ORBIE winners demonstrate the significance of strong technology leadership in these uncertain times. Over the past year, CIOs are leading in unprecedented ways and enabling the largest work-from-home experiment in history,” according to Lindsey Estep, Executive Director of ArizonaCIO. “The ORBIE Awards are meaningful because they are judged by peers - CIOs who understand how difficult this job is and why great leadership matters.”<br></div>
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<div>Arvay joined the city of Phoenix in January 2017, serving as CIO for the fifth largest city in the country. His responsibilities extend to IT management over Sky Harbor International Airport named #1 Best Large Airport by The Wall Street Journal, as well as the Phoenix Police and Phoenix Fire Departments, serving about two dozen suburbs in addition to Phoenix’s 1.7 million residents. Over the years, city leaders have supported his work toward amplifying Phoenix’s Information Technology value and offerings to ensure a technology perspective is present in key decisions at the city and regional level. <br></div>
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<div>“The technological challenges of keeping our city services up and running during COVID-19 were enormous. Leading our Smart Cities effort, Matt combined solid vision with exceptional work from his staff to meet the needs of those who live, work and play in Phoenix,” said Phoenix City Manager Ed Zuercher. “I congratulate Matt, and our entire IT team, on this important recognition of their effort.”<br></div>
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<div>Arvay credits his diligent team with creating new digital services and solutions as he drives the transformation towards a true smart and connected city. </div>
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<div>“Supporting 1.7 million residents, over 14 thousand employees, and modernizing government during a pandemic was challenging, but city technologists showed their resiliency and commitment to public service,” Arvay said. “I am proud of the enhanced government transparency and participation through virtual public meetings we achieved as a city. Our expansion of outdoor public Wi-Fi to 50 facilities, delivery of tablets with hotspots to students, and the launch of our upcoming 311-CRM all prove the power of digitization, automation, and connectivity.”</div>
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<div>More details about the 2021 CIO of the Year® ORBIE® Awards are available at <a href="https://www.arizonacio.org/awards" target="_blank">ArizonaCIO</a>. <br></div>
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