Information Technology Services

City of Phoenix Bird
Information Technology Services (ITS) is an innovative technology partner to 34 departments delivering outstanding public services to 1.7 million residents. Everyday, ITS supports the City of Phoenix's complex ​​systems of networks as well as the technology needs of 15,000 employees.

With more than 350 IT personnel working across the city, the departmart is proud to provide strategy, solutions, security and support for the fifth largest city in the United States. ​​

Organization OverviewCareer Opportunities​​                            


Contact Us

251 W. Washington St., 6th floor
Phoenix, AZ 85003-2295
Phone: 602-262-4481
TTY: Use 7-1-1
Email: its.phx@phoenix.gov ​ ​


 

 

​Phoenix Expands Free Wi-Fi Coverage Across the Cityhttps://www.phoenix.gov/newsroom/information-technology-services/1551Information Technology Services10/5/2020 9:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1551/Newsroom_ITS_011.jpg​Phoenix Expands Free Wi-Fi Coverage Across the City<div class="ExternalClassD6C22C9C1D1F4133B7B981171C6DDCE7"><html> <p>As many schools remain closed for in-person classes due to the global pandemic, the city of Phoenix is expanding its public Wi-Fi coverage outside nearly <a target="_blank" href="/itssite/Documents/COP%20WIFI_Published%20Map.pdf">50 libraries and community, senior, and recreation centers</a>​ to ensure all students have internet access. The city’s focus on digital equity ensures students have 13 hours of internet access a day to participate in distance learning and navigate online tools. </p><p>Residents can now connect their devices daily between 8 a.m. and 9 p.m. to access the free public service.  They can opt to sit in the parking lot of a participating facility or in a public area at the location.  In most cases, the Wi-Fi signal is the strongest closer to the building and a wireless device such as a laptop computer, smartphone, or tablet must be provided by the resident. </p><p>Phoenix’s ongoing commitment to addressing the digital divide was amplified when Phoenix City Council approved the installation of Wi-Fi antennas on city-owned, public facilities this summer through the Federal Coronavirus Aid, Relief, and Economic Security (CARES) Act.<br></p><p>Phoenix Mayor Gallego and City Councilmembers voiced their support of the expansion:</p><p>“Wi-Fi access has become an essential resource as residents have transitioned to learning and working from home. Though a necessity, it is not equitably accessible due to cost or geography, so it’s crucial that all public centers and libraries be equipped to serve our residents,” said Mayor Kate Gallego. “I’m proud that this solution not only provides an immediate benefit to residents but will be part of a sustained effort to expand access city-wide beyond the pandemic.”</p><p>“Having reliable internet access is a necessity for students to attend school and for residents to continue to work during the pandemic,” said District 8 Councilmember Carlos Garcia. “Expanding free Wi-Fi access to libraries, senior centers and recreation centers helps address the digital divide in our community and we are excited to support this effort.”<br>“Accessible Wi-Fi, especially during the COVID-19 crisis is vital for our residents, especially those with children navigating through online schooling,” said District 7 Councilman Michael Nowakowski. “I am very proud of the city staff who worked tirelessly this summer to make this possible, and hope this service provides some relief to families and residents needing Wi-Fi for schooling and online tools.”</p><p>“Providing families the tools and resources they need for remote learning is vital during the COVID-19 pandemic,” said District 4 Councilwoman Laura Pastor. “I strongly support the city’s commitment to addressing the digital divide and am proud of the additional Wi-Fi coverage in 50 city facilities.”</p><p>“Expanding internet access for remote learning is important infrastructure to help close the digital divide, but it will also help to connect residents to employment opportunities, connect grandparents separated from family because of COVID-19 and allow for telehealth and other connectivity benefits,” said District 1 Councilwoman Thelda Williams.</p><p>Five additional Phoenix locations will be equipped with expanded Wi-Fi capabilities this winter. A GIS-based location map and information on how to connect a device are available at <span style="font:400 13.33px/1.6 calibri;text-align:left;color:rgb(0, 0, 0);text-transform:none;text-indent:0px;letter-spacing:normal;text-decoration:none;word-spacing:0px;display:inline;white-space:normal;orphans:2;float:none;background-color:rgb(255, 255, 255);"> </span><a style="color:rgb(32, 173, 149);font-family:calibri;font-size:13.33px;font-style:normal;font-variant:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:left;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;" href="/its/wireless-network" target="_blank">phoenix.gov/freewifi.  </a>​​​<br></p> </html></div>https://www.phoenix.gov/itsNewsinformation-technology-services
Enhanced Phoenix Checkbook Now Availablehttps://www.phoenix.gov/newsroom/information-technology-services/1378Information Technology Services7/2/2020 11:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1378/Newsroom_ITS_011.jpgEnhanced Phoenix Checkbook Now Available<div class="ExternalClassDE715E6B86454CB8945431E1CA80F90B"><html> <p>​The City of Phoenix furthers financial transparency on the Open Data Portal with a relaunch of The Phoenix Checkbook, making it easier for the public to understand where it spends dollars. Enhanced features are very intuitive enabling the public user to access the Checkbook data with the ability to create interactive visualizations of charts, apply filters, search, and use data drill down capabilities. The Checkbook data is updated monthly and can be downloaded as a file.<br></p> <p>The Information Technology Services – Open Data support team worked diligently with the Finance Department to achieve a goal of “moving beyond sharing vendor checkbook data to informing and engaging residents and businesses with interactive visualizations for city expenditures”. This change also reduces the administrative time and expenses related to fulfilling public records requests for financial information. <br></p> <p>The <a target="_blank" href="https://phoenixaz.opengov.com/transparency#/">Phoenix Checkbook</a> is available on the City of Phoenix’s homepage, <a target="_blank" href="/">phoenix.gov​</a>, under ‘City Business-City Checkbook’ as well as on the Open Data Portal, <a target="_blank" href="https://www.phoenixopendata.com/">phoenix.gov/opendata​</a>, under the ‘Transparency’ tab.<br><br></p> </html></div>https://www.phoenix.gov/itsNewsinformation-technology-services
Phoenix Technology Team Visits Grand Canyon Universityhttps://www.phoenix.gov/newsroom/information-technology-services/843Information Technology Services1/21/2020 3:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/843/Newsroom_ITS_003.jpgPhoenix Technology Team Visits Grand Canyon University<div class="ExternalClass0F9CFDBD0DF64ED69D242B20595F8C59"><html> <p>​​</p><div>City of Phoenix technology leaders value the importance of developing relationships with community partners and academic institutions, not only to collaborate around innovation, but to connect with high-quality IT professionals entering the workforce. <br></div><div><br></div><div>Recently members of the Information Technology Services (ITS) ma​nagement team visited with ​leaders from Grand Canyon University (GCU) to learn how the school is developing the future technology workforce and engaging local employers through strategic initiatives. The team is exploring next steps with GCU as it considers capstone projects, internships, and other career connections with students. </div><div><br></div><div>ITS will participate at GCU’s upcoming engineering and technology job fair on Friday, January 31. </div> </html></div>Newsinformation-technology-services