Cable Television Providers

​​​​​​​​​​​Cable Television Licenses

The City of Phoenix licenses companies to provide cable television services in Phoenix: Qwest Broadband Services, Inc. (CenturyLink) and Cox Communications Arizona, LLC. (Cox).


 

Cable Television Complaints

The city accepts complaints from citizens of Phoenix regarding the two licensed cable television providers: Cox and CenturyLink. The city acts as a liaison between these cable TV providers and the citizens to resolve complaints. The city encourages citizens to attempt resolving the complaints directly with the cable TV provider prior to contacting the city. You can reach the cable TV providers at:

  • Cox: 623-594-1000
  • CenturyLink:   602-266-1700​

Please let us know if you have any questions, comments, or complaints about either of these two cable TV providers. Or, you can call the Citizen Cable TV Line at (602) 495-0102.


 

Cable Television License Applications/Renewal​s

Parties interested in applying for or renewing a cable TV license should review the Cable TV Licensing and Permitting Directory of Documents below.

Cable Television License Application/Renewal Process Guide

Application for Cable Television License


Beginning January 1, 2020, current or prospective cable television providers will have the option of entering into a Uniform Video Services License instead of a Cable Television Franchise license, pursuant to A.R.S. Title 9, Chapter 13. Cable television providers wishing to utilize this options should file with the City Clerk an Application and Affidavit for Uniform Video Service License, available at:

Phoenix City Hall

200 West Washington Street, 15th Floor

Phoenix, Arizona, 85003-1611