Cable Television Providers

​​​​​​​​​​​Cable Television Licenses

The City of Phoenix licenses companies to provide cable television services in Phoenix: Qwest Broadband Services, Inc. (CenturyLink) and CoxCom, LLC. (Cox).  

Notice of Public Hearing for Cable Television License

The City Council will hold a public hearing on the date and location below to consider an application by Google Fiber Arizona, LLC, for the grant of a cable television system license. 

3:00 p.m., Wednesday, September 2, 2015
City Council Chambers
​200 West Jefferson Street
Phoenix, Arizona

The city seeks public input on the application and proposed license, provided below in PDF format.  
License Application - Google Fiber.pdf
Proposed License - Google Fiber (8 19 2015).pdf

Copies of the application and license are available for examination at the Office of the City Clerk, City of Phoenix, 200 West Washington Street, 15th Floor, Phoenix, AZ.  The public will be afforded an opportunity to be heard on the application and license at the hearing.


Cable Television Complaints

The city accepts complaints from citizens of Phoenix regarding the two licensed cable television providers: Cox and CenturyLink. The city acts as a liaison between these cable TV providers and the citizens to resolve complaints. The city encourages citizens to attempt resolving the complaints directly with the cable TV provider prior to contacting the city. You can reach the cable TV providers at:

  • Cox: 623-594-1000
  • CenturyLink:   602-266-1700​

Please let us know if you have any questions, comments, or complaints about either of these two cable TV providers. Or, you can call the Citizen Cable TV Line at (602) 495-0102.

Cable Television License Application/Renewal​

Comment on the current Cox Cable license renewal​​

Parties interested in applying for or renewing a cable TV license should review the Cable TV Licensing and Permitting Directory of Documents below.

Cable Television License Application/Renewal Process Guide

Application for Cable Television License