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Waymo Autonomous Vehicles Arrive at PHX — Phoenix Sky Harbor is On-Track to be the First Airport in World to Offer Waymo Rider-Only Autonomous Vehicle Servicehttps://www.phoenix.gov/newsroom/aviation/2548Aviation11/1/2022 3:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/2548/Waymo - Phoenix - AZ - Stills 01 - Approved.pngWaymo Autonomous Vehicles Arrive at PHX — Phoenix Sky Harbor is On-Track to be the First Airport in World to Offer Waymo Rider-Only Autonomous Vehicle Service<div class="ExternalClass7D3A26ED634B4F29BFB5A0B71BC1D634"><html> <p>​​Phoenix Sky Harbor International Airport, America's Friendliest Airport®, sets a global milestone to becoming the first airport in the world to offer travelers the ability to take a Waymo autonomous vehicle as a means of transportation to and from the airport. Starting today, Waymo is offering Trusted Tester participants the ability to take autonomous rides to and from downtown Phoenix and the Airport with an autonomous specialist in the vehicle.</p> <p> “Phoenix leads the nation in demonstrating autonomous vehicle technology, science, and safety," said Phoenix Mayor Kate Gallego. “The future of travel is here, and Waymo One service to Phoenix Sky Harbor International Airport marks our city's commitment to innovation and technological advancements that will impact the world." </p> <p> Trusted Testers will be able to catch a ride 24 hours seven days a week in Waymo's fully electric Jaguar I-PACE equipped with the fifth generation Waymo Driver. Current trips are offered with an autonomous specialist in the driver's seat. In the future, the specialist will be removed from the vehicle and the ability to hail rides will begin to open to the general public. </p> <p> Pickups and drop-offs occur at the 44 th Street PHX Sky Train® Station where travelers can hop on the free PHX Sky Train® direct to the terminals. Trains arrive and depart every few minutes. </p> <p>This new service comes two years after Waymo opened its fully autonomous commercial ride hail service, Waymo One, to the public in the East Valley of Phoenix; and builds on the company's partnership with the City of Phoenix, which includes providing rides to Trusted Testers in Downtown Phoenix since May. <br></p> <p> America's Friendliest Airport® is no stranger at being the first to offer travelers new services. This Spring, Phoenix Sky Harbor became the first airport in the country to offer travelers the ability to show their mobile ID on their phones at the security checkpoints using the Apple Wallet. </p> <p>​To learn more about Phoenix Sky Harbor's amenities and services and to keep up to date on the latest news, visit <a href="https://www.skyharbor.com/" target="_blank">skyharbor.com</a>.<br></p> <p> <br> </p> </html></div>https://www.phoenix.gov/aviationNewsaviationWaymo vehicle at PHX Sky Harbor's 44 th Street PHX Sky Train® Station Aviation#SkyHarbor #accessibility #aviation #Waymo #Autonomous Sky Harbor International Airport, Waymo, Autonomous Tamra Ingersoll602-341-0928tamra.ingersoll@phoenix.govhttps://www.phoenix.gov/newssite/Lists/MediaContact/Attachments/7/Tamra_Ingersoll.jpgPHXSkyHarbor

 

 

Phoenix PD Launches New Tool for Crime Victims https://www.phoenix.gov/newsroom/police/3167Police7/17/2024 5:00:00 PMhttps://youtu.be/--PqVAqQ6MAPhoenix PD Launches New Tool for Crime Victims <div class="ExternalClassEF069D04D0BC41579915DF0112894F37"><html> <p> The Phoenix Police Department is embracing the digital era with the launch of a new customer service tool aimed at enhancing communication with the community. Developed by SPIDR Tech, a leading public service platform for public safety, this software integrates seamlessly with existing computer systems to keep those who call for police services informed and provide real-time updates to victims of crimes. </p><p>When someone calls 911 or the Department’s non-emergency number from a cellphone, they will now receive a text message confirming their call. In cases of delayed response by the officers, an automated message will be sent to the caller letting them know about the delay. Delays may occur due to officers being diverted to a higher-priority calls or a high volume of calls in the city. </p><p>The innovative technology does not stop there. Callers will have the opportunity to give feedback through a user-friendly automated survey about their experience with the Department. The survey will be mobile-friendly and be received as a link on their phone, allowing the caller to complete the survey at their convenience. </p><p>“We want to hear from the public about how we’re doing. This valuable feedback will help us identify and understand areas where we can improve,” said Interim Phoenix Police Chief Michael Sullivan.   </p><p>In addition to the text messaging service, victims will have access to real-time notifications and updates on the status of their case. By signing up through our new Victim Portal on the Department’s website, victims will have 24/7 access to information about their case along with automatic alerts and updates regarding arrests sent via text or email. Traditional methods of case updates through phone calls will still be available.   </p><p>“One of the guiding principles of the Department’s Crime Reduction Plan released earlier this year was to be community and victim-centered. This will allow us to communicate with and better inform the people we serve,” said Sullivan.  </p><p>SPIDR Tech services are set to launch on August 6, 2024. </p><p>This service marks a significant step toward enhanced community engagement and streamlined communication.  ​​<br></p></html></div>https://phoenix.gov/policeVideo
Erin MacFarlane Named New Library Services Directorhttps://www.phoenix.gov/newsroom/library/3166Library7/16/2024 6:19:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/3166/PHXNewsroom_ErinMacFarlane.jpgErin MacFarlane Named New Library Services Director<div class="ExternalClassEC2521659D024232A739D5B39E9448DC"><html> <p><span style="background-color:window;color:windowtext;font-size:10pt;"></span></p><div>Following a competitive nationwide recruitment process, Phoenix City Manager Jeff Barton has announced that Erin MacFarlane has been selected as the next Library Services Director, effective July 29, 2024. <br></div><div><br></div><div>MacFarlane brings 26 years of experience in education and libraries to our team. She started her library career at the Phoenix Public Library in 2006. She’s spent the last 14 years in various positions at the Maricopa County Library District, most recently se​rving as Deputy Director.</div><div><br></div><div>During her time at Maricopa County, Erin significantly expanded library access by implementing virtual library programs, digital library card registration, and curbside pickup of library materials. <br></div><div><br></div><div>She played a crucial role in establishing key community partnerships, including an award-winning program with the Maricopa County Sheriff's Office to expand library material access in county jails. <br></div><div><br></div><div>Erin also works with the American Library Association and the Arizona Library Association on public policy initiatives that promote intellectual freedom and access to electronic resources for an open information society. <br></div><div><br></div><div>Erin holds an undergraduate degree in education from Indiana University of Pennsylvania and a master's degree in library and information science from the University of Arizona.<br></div><div><br></div><div>MacFarlane replaces Rita Hamilton, <a target="_blank" href="/newsroom/library/3046">who retired from the City in April </a>after serving as the City Librarian for 13 years. Mitch Menchaca, the City’s Arts and Culture Director has been serving as Interim City Librarian.<br></div> </html></div>https://www.phoenix.gov/libraryNews
Award-Winning Dementia Friendly Air Travel Workshop Returns July 17https://www.phoenix.gov/newsroom/aviation/3164Aviation7/12/2024 4:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/3164/newsroom_aviation_105.jpgAward-Winning Dementia Friendly Air Travel Workshop Returns July 17<div class="ExternalClass187F835ED3DB40DDB08C1200662AB328"><html> <p>With summer upon us, Arizonans might be looking to escape the summer heat. However, an airport is not an easy experience for everyone and can be overwhelming for an estimated seven million people in the United States experiencing dementia. To help alleviate that stress, Phoenix Sky Harbor International Airport (PHX) is thrilled to offer our award-winning Dementia Friendly Air Travel Workshop for the third time.<br><br>The Guest and Employee Experience Team at Phoenix Sky Harbor recognizes the importance of the Dementia Friendly Air Travel Workshop, as it continues to help passengers with dementia and their care providers plan and learn how to navigate a busy airport.<br><br>“We understand that navigating an airport is not the same experience for all, and when you add in the variable of dementia, it can be even more challenging.” said PHX’s Guest and Employee Experience Superintendent, Misty Cisneros-Contreras. “This workshop has proven to provide a valuable service to our community and an opportunity for our passengers dealing with dementia to be prepared and ready to fly next time they visit Phoenix Sky Harbor.” <br><br>The Dementia Friendly Air Travel Workshop is a unique opportunity that puts representatives from the airport and TSA all in one room to share information and tips while answering questions from family members of those with dementia and care providers.<br><br>The Dementia Friendly Air Travel Workshop will be held on Wednesday, July 17, from 10 a.m. - 12 p.m. Those interested in learning more or wishing to attend the workshop can email <a href="mailto:skyharbor@phoenix.gov" target="_blank">skyharbor@phoenix.gov</a>. Include in the subject line “Dementia Friendly Air Travel Workshop Registration.” Those interested in attending should register in advance as seating for the event is limited.<br><br>Phoenix Sky Harbor was the first airport in the country to offer this type of workshop and was recognized by Airports Council International – North America as the best Customer Experience Program for Large Airports as part of their Excellence in Airport Marketing, Communications and Customer Experience Awards in 2023.<br><br>Phoenix Sky Harbor International Airport, America’s Friendliest Airport®, has an annual economic impact of more than $44 billion. On an average day, more than 1,000 aircraft and more than 130,000 passengers arrive at and depart from Phoenix Sky Harbor every day. PHX Sky Harbor is funded with airport revenue. No tax dollars are used to support the airport.<br></p> </html></div>https://www.phoenix.gov/aviationNews

 

 

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