Valley Metro Releases New App With Real Time Tracking

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Public Transit

7/6/2021 10:00:00 PM

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Valley Metro Releases New App With Real Time Tracking

<div class="ExternalClass16CC57272F364F8485383A5C1388942C"><html> Ever wonder when your bus is arriving? Or, when the next train will pull into the station? Ponder no more. Valley Metro, in partnership with the city of Phoenix and Vix Technology, has launched the <a href="https://www.valleymetro.org/how-to-ride/online-tools/app" target="_blank">new Valley Metro: Plan & Track app</a> that features real time bus and light rail tracking and trip planning. “More than 90 percent of our riders own a smartphone and with this major upgrade in technology, our vital transit system becomes more accessible and easier to use. This new tool is particularly critical as our riders and our communities return stronger than ever from the COVID-19 pandemic,” said Phoenix Mayor Kate Gallego and Vice Chair of the Valley Metro RPTA Board of Directors. The planning and tracking features of the app were accelerated after a <a href="https://drupal-space.nyc3.cdn.digitaloceanspaces.com/s3fs-public/uploads/event-resources/final_vm_ridership_recovery_topline_report_8.17.20_web.pdf" target="_blank">2020 rider survey</a> indicated that nearly 70 percent of respondents stated that it is very important to keep riders informed of service updates. With real time tracking, it gives the riders the ability to see when their bus or train will arrive. With the app now available, riders can:• Plan trips with step-by-step navigation• Track buses and trains in real time• View a trip’s travel time• Save favorite stops• Get service alerts and updates.“This digital tool is a game changer for our riders. It basically takes all of the guesswork out of planning a transit trip,” said Scott Smith, Valley Metro CEO. “We know this is a big deal for current riders and we believe it will attract new riders to our ever-growing system.”In addition to real time tracking, the app will introduce mobile fare payment in 2022. Riders will be able to create an account and pay for transit fares directly from their phone. On behalf of the region, the city of Phoenix has contracted with <a href="https://vixtechnology.com/about/" target="_blank">Vix Technology</a> to modernize Valley Metro’s regional fare system, giving riders greater tools and flexibility to access the transit system. This app is the first enhancement as part of a multi-year program that will also include mobile ticketing, reloadable smart cards and new, more modern fare collection equipment. The new app is free and available on iOS and Google Play.About Valley Metro: Valley Metro exists to connect communities and enhance lives each day by providing eco-friendly public transit options in metro Phoenix. In Fiscal Year 2020, total ridership for the regional bus and 28-mile light rail system was 53 million passengers. Five high capacity transit extensions are in planning or under construction that will create a 50-mile system by 2030. Valley Metro also offers alternative transportation programs including <a href="https://www.valleymetro.org/accessibility" target="_blank">paratransit services for seniors and people with disabilities</a>, commuter vanpools, <a href="https://sharetheride.com/" target="_blank">online carpool matching</a>, bus trip mapping, bicycle safety and telework assistance. Two Boards of Directors from 18 local cities and towns and the county set the policy direction for the agency with the intent of advancing the regional public transit system in Maricopa County. Stay up-to-date by following us on <a href="https://urldefense.com/v3/__https://www.facebook.com/valleymetro__%3b%21%21LkjWUF49MRd51_ry%21LjG0d5IQ4Nnj495GNhI_HH0jhXfqNGcUsrDyv3-on7Cf4nVMyhxXvqCRxel99HIEtV71weI$" target="_blank">Facebook</a>, <a href="https://urldefense.com/v3/__https://www.instagram.com/valleymetro/__%3b%21%21LkjWUF49MRd51_ry%21LjG0d5IQ4Nnj495GNhI_HH0jhXfqNGcUsrDyv3-on7Cf4nVMyhxXvqCRxel99HIEQb78V8c$" target="_blank">Instagram</a>, <a href="https://www.youtube.com/user/ValleyMetro" target="_blank">YouTube</a> and <a href="https://twitter.com/valleymetro" target="_blank">Twitter</a> or by visiting <a href="https://www.valleymetro.org/" target="_blank">valleymetro.org</a>.About Phoenix Public Transit: The Phoenix Public Transit Department provides Phoenix residents a variety of transit options and is the largest member of the Valley Metro regional transit system. Services range from local and commuter buses to alternative transportation for senior citizens and special needs. The city of Phoenix funds transit, and other transportation improvements, through <a href="https://www.t2050.org/" target="_blank">Transportation 2050 (T2050)</a> - a local sales tax approved by Phoenix voters in 2015 - as well as county and federal funds. T2050 allows for enhanced bus service, transit-related technology improvements and fare media upgrades under the leadership of the Citizens Transportation Commission. Visit us at <a href="/publictransit" target="_blank">phoenix.gov/publictransit</a> or follow us on <a href="https://twitter.com/PhoenixMetroBus" target="_blank">Twitter </a>for the latest news.<div> </div> </html></div>

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#Bus #LightRail #PhoenixPublicTransit #T2050 #Transportation2050 #NewValleyMetroApp #Mobility #PublicTransitOptions #FareTechnology #RealTimeBusTracking

Real Time Bus and Light Rail Tracking, Valley Metro App, Phoenix Public Transit, Bus, Light Rail, T2050, Transportation 2050, Transit Options

Brenda Yanez

602-571-5895

602-261-8254

brenda.yanez@phoenix.gov

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Eric Everts

602-478-1166

602-261-8392

eric.everts@phoenix.gov

PhoenixMetroBus

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