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Commendation/Complaint Form

How Will Your Complaint Be Investigated?

Once the complaint is received, you will receive a letter acknowledging the complaint and confirming it is being investigated. You will also be notified, by letter, of the results of the investigation.

Your case will be assigned to an investigator who will be a police supervisor. During the investigation, you, the employee and all witnesses will be interviewed. When appropriate, physical evidence will be examined and photographs taken, if needed.

If the complaint is valid, appropriate action will be taken. In cases of serious misconduct, the investigation will be reviewed by a Disciplinary Review Board comprised of citizens, peer employees and police commanders. This board recommends appropriate action to the Chief of Police, who makes the final determination.

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* Summary of Incident:

Before you submit this email form, we would like you to be aware of the city's policy on the use of its email systems. The policy states that the email message you are about to send: (1) is subject to public disclosure under the Public Records Law, (2) is not private or confidential and (3) is retained for 90 days.

We are required to inform you that any false report in an attempt to defame police personnel or wrongfully place their employment in jeopardy can result in criminal or civil liability.

In Person:

Professional Standards Bureau
17 S. Second Ave., Suite #200
Phoenix, AZ 85003

Hours: 8 a.m. to 4:30 p.m., Monday through Thursday.

Friday: 8 a.m. to 4 p.m.