Professional Standards Bureau
620 W. Washington St.
Phoenix, AZ 85003
Hours: 8 a.m. to 5 p.m., Monday through Thursday.
Friday: 8 a.m. to 4 p.m.
How Will Your Complaint Be Investigated?
Once the complaint is received, you will receive a letter acknowledging the complaint and confirming it is being investigated. You will also be notified, by letter, of the results of the investigation.
Your case will be assigned to an investigator who will be a police supervisor. During the investigation, you, the employee and all witnesses will be interviewed. When appropriate, physical evidence will be examined and photographs taken, if needed.
If the complaint is valid, appropriate action will be taken. In cases of serious misconduct, the investigation will be reviewed by a Disciplinary Review Board comprised of citizens, peer employees and police commanders. This board recommends appropriate action to the Chief of Police, who makes the final determination.