COVID-19 Information, Testing, Resources, and City Impactshttps://www.phoenix.gov/newsroom/em-and-hs/1561Emergency Management & Homeland Security6/14/2021 4:30:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1561/Newsroom_Combined.jpgCOVID-19 Information, Testing, Resources, and City Impacts<div class="ExternalClassC45842F149ED4E9395C442629313CD7F"><html> <p>​<strong>We're in this together!</strong> Looking for help? Find information related to the COVID-19 pandemic on this page. Residents with questions about city services and programs are encouraged to call <strong>(602) 262-3111</strong> or e-mail <a href="mailto:contactus@phoenix.gov" target="_blank">contactus@phoenix.gov</a>​. ​​​​​​​​Phoenix small businesses needing help can call the Phoenix Community and Economic Development hotline at <strong>(602) 262-5040</strong>.</p> <h3>Phoenix Testing Blitz: COVID-19 Testing, No Out-of-Pocket Costs<br></h3> <p> <a href="/newsroom/em-and-hs/1399" target="_blank">Find upcoming testing dates and locations, either on-site or with Phoenix's Mobile Testing Van. Learn more.</a> </p><h3>Vaccine Fact Sheet</h3><p>Download information about the currently approved vaccines.<br><a href="/piosite/Documents/Vaccine-Fact-Sheet-English.pdf" target="_blank">Vaccine Fact Sheet - English (PDF)</a><br><a href="/piosite/Documents/Vaccine-Fact-Sheet-Spanish.pdf" target="_blank">Vaccine Fact Sheet - Spanish (PDF)</a><br><a href="/piosite/Documents/Vaccine-Fact-Sheet-Chinese.pdf" target="_blank">Vaccine Fact Sheet- Chinese (PDF)</a><br></p><h3>Mask Mandate Eliminated for Those Fully Vaccinated<br></h3><p><a href="/newsroom/em-and-hs/1917" target="_blank">On May 19, 2021 the Phoenix City Council updated the Face Coverings information. The change means those who are fully vaccinated are no longer required to wear masks when in both indoor and outdoor public places throughout the city of Phoenix. Masks will still be required at the airport and on public transportation. ​</a>​ </p><p> </p> <h3>City of Phoenix Impacted City Services Update</h3> <p> <a href="/newsroom/em-and-hs/1054" target="_blank">Learn what's impacted with current city services. Learn more.</a> <br> </p> <h3>Coronavirus Business & Resident Resources </h3> <p> <a href="/resources" target="_blank">Additional resources for Phoenix businesses, the workforce, and residents relating to COVID-19. Learn more.</a> <br> </p> <h3>Coronavirus Relief Fund (CRF) Strategic Plan</h3> <p> <a href="/COVIDrelief" target="_blank">Information and updates on the Coronavirus Relief Fund (CRF) Strategic Plan funded by the Coronavirus Aid, Relief, and Economic Security (CARES) Act. Learn more.</a> <br> </p> <h3>Special Events More Than 50 People / Venue Re-Opening Plans </h3> <p>Applications for general or private events not occurring at or on City of Phoenix properties are no longer required due to <a target="_blank" href="https://azgovernor.gov/sites/default/files/eo_2021-06.pdf">Executive Order 2021-26 (PDF)</a>. Please note, however, that applications for special events for more than 50 people are still required for events taking place at or on City of Phoenix properties. <a target="_blank" href="/citymanager/specialevent">Learn more and apply​</a>.</p><p>See <a target="_blank" href="/citymanager/specialevent">previously submitted and published Special Events and Venue Re-Opening Plans​</a><br></p> </html></div>https://www.phoenix.gov/emergencyNewsem-and-hsEM & HS
Phoenix Testing Blitz: COVID-19 Testing, No Out-of-Pocket Costshttps://www.phoenix.gov/newsroom/em-and-hs/1399Emergency Management & Homeland Security6/14/2021 10:10:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1399/Newsroom_Virus_Testing.jpgPhoenix Testing Blitz: COVID-19 Testing, No Out-of-Pocket Costs<div class="ExternalClass74B44F8697694E3EB27984FF9AA7A4F5"><html> <div class="ExternalClass65DC6478567C4DBA90F9970D4C8FB71C"> <div class="ExternalClass83ECFA059D3644608F2F114B046FD2CB"><span style="background-color:window;color:windowtext;font-size:10pt;">7:15 a.m. - 1:15 p.m.</span><br></div><div class="ExternalClass83ECFA059D3644608F2F114B046FD2CB"><p>Register at: <a target="_blank" href="https://vincerecancer.com/">https://vincerecancer.com</a></p><h3>Wednesday, June 23, 2021<br></h3><p> <strong>Mobile Van #2.</strong> Acacia Library<br>750 E Townley Ave., Phoenix, AZ 85020<br>1:00 p.m. - 7:00 p.m.<br>Register at: <a target="_blank" href="https://premierlabsolutions.com/covid-19/phoenix">https://premierlabsolutions.com/covid-19/phoenix</a>​</p><h3>Thursday, June 24, 2021<br></h3><p> <strong>Mobile Van #1.</strong> Devonshire Community Center<br> 2802 E. Devonshire Ave., Phoenix, AZ 85016<br> 7:15 a.m. - 1:15 p.m.<br>Register at: <a target="_blank" href="https://vincerecancer.com/">https://vincerecancer.com</a></p><h3>Friday, June 25, 2021<br></h3><p> <strong>Mobile Van #1.</strong> Fry’s Food Store<br> 850 E. Hatcher Rd., Phoenix, AZ 85020<br> 7:15 a.m. - 1:15 p.m.<br>Register at: <a target="_blank" href="https://vincerecancer.com/">https://vincerecancer.com</a></p><h3>Saturday, June 26, 2021<br></h3><p> <strong>Mobile Van #1.</strong> Cholla Library<br> 10050 N. Metro Pkwy E., Phoenix, AZ 85051<br> 7:15 a.m. - 1:15 p.m.<br>Register at: <a target="_blank" href="https://vincerecancer.com/">https://vincerecancer.com</a></p><p> <strong>Mobile Van #2.</strong> Cielito Park<br>3402 W. Campbell Ave., Phoenix, AZ 85017<br>7:00 a.m. - 1:00 p.m.<br>Register at: <a target="_blank" href="https://premierlabsolutions.com/covid-19/phoenix">https://premierlabsolutions.com/covid-19/phoenix</a>​</p><h3>Monday, June 28, 2021<br></h3><p> <strong>Mobile Van #1.</strong> Fry’s Food Store<br> 6601 W. Indian School Rd., Phoenix, AZ 85033<br> 7:15 a.m. - 1:15 p.m.<br>Register at: <a target="_blank" href="https://vincerecancer.com/">https://vincerecancer.com</a></p><p> <strong>Mobile Van #2.</strong> Brunson Lee Elementary<br>1350 N. 48th St., Phoenix, AZ 85008<br>7:00 a.m. - 1:00 p.m.<br>Register at: <a target="_blank" href="https://premierlabsolutions.com/covid-19/phoenix">https://premierlabsolutions.com/covid-19/phoenix</a>​</p><h3>Tuesday, June 29, 2021<br></h3><p> <strong>Mobile Van #1.</strong> El Prado Park<br> 6428 S. 19th Ave., Phoenix, AZ 85041<br>7:15 a.m. - 1:15 p.m.<br>Register at: <a target="_blank" href="https://vincerecancer.com/">https://vincerecancer.com</a>​</p><h3>Wednesday, June 30, 2021<br></h3><p> <strong>Mobile Van #2.</strong> Caeser Chavez Library<br>3635 W. Baseline Road, Laveen, AZ 85339<br>1:00 p.m. - 7:00 p.m.<br>Register at: <a target="_blank" href="https://premierlabsolutions.com/covid-19/phoenix">https://premierlabsolutions.com/covid-19/phoenix</a><br></p></div> </div> </html></div>https://www.phoenix.gov/emergencyNewsem-and-hsEM & HS
Critical Incident Briefing: Officer-involved Shooting Near 39th Avenue and Thunderbird Roadhttps://www.phoenix.gov/newsroom/police/1950Police6/14/2021 4:45:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1950/Critical Incident Briefing Graphic Twitter.pnghttps://youtu.be/J8M-0r6lBHsCritical Incident Briefing: Officer-involved Shooting Near 39th Avenue and Thunderbird Road<div class="ExternalClass2CAE20D1C90B4948814488F4C82F0630"><html> <p></p><p><strong>WARNING: The attached video may contain strong language as well as graphic images which may be disturbing to some people. Viewer discretion is advised.</strong><br> <br>The Phoenix Police Department released a Critical Incident Briefing (CIB) video that includes audio, visuals and information related to an officer-involved shooting (OIS) which occurred on May 30<sup>th</sup>, 2021, in the area of 39<sup>th</sup> Avenue and Thunderbird Road.</p><p>This incident started at approximately 5:08 p.m. when officers responded to a report of a violation of an order of protection in the area of 39<sup>th</sup> Avenue and Wood Drive. The caller, a teenager, reported their father had been served with an order of protection two weeks earlier, and was not allowed to be on the property. The teenager said he was currently near the front door.</p><p>When the first officer arrived at the residence, he immediately encountered the suspect, later identified as 42-year-old Adan Carlos. Carlos was armed with a handgun and pointed the weapon at the first arriving officer as the officer was exiting his car. The officer and Carlos exchanged gunfire, and Carlos was struck. </p><p>The second officer arrived as the officer-involved shooting was occurring. As the officer approached Carlos, he ordered him to get away from the gun, and Carlos slid the gun away. The officers were then able to approach Carlos and take him into custody</p><p>Once officers had Carlos detained, the began providing first aid. Phoenix Fire personnel arrived and transported him to nearby hospital for treatment. </p><p>Carlos fired six rounds during the officer involved shooting. The firearm used by Carlos was recovered at the scene, and an extra magazine for the handgun was located in his pocket.</p><p>One of the rounds fired by Carlos entered an occupied residence approximately ½ mile away. No one at that residence was injured.</p><p>Carlos remains hospitalized for his injuries.</p><p>During the investigation, it was learned that a vehicle registered to Carlos was found earlier in the day, burned at a nearby location. It was also learned that Carlos was involved in an armed robbery a few hours before this incident, where he forced someone at gunpoint to drive him around looking for someone. Carlos was eventually dropped off near the residence where the shooting occurred, and let the person drive away. </p><p>The officer involved in this incident is assigned to the Cactus Park Precinct of the Patrol Division. He 26 years old and has 2 years of service.</p><p>​There were no injuries to officers or any other community members.<br></p><p>Conclusions about whether the actions of the officers are consistent with department policy and the law will not be made until all facts are known and the investigation is complete. An internal investigation by the Professional Standard Bureau is currently underway, in addition to a criminal investigation. Once the criminal investigation is complete it will then be reviewed by the Maricopa County Attorney's Office.</p><p><span style="background-color:window;color:windowtext;font-size:10pt;">Public records law required redaction of certain personal identifying information before video is released publicly. This is why you may see some parts of Body Worn Camera (BWC) blurred or covered with a black box. Redacted video is released to local media in conjunction with the release of this Critical Incident Briefing for independent review and publication. Complete, unedited versions of the BWC are released to attorneys and the courts as evidence in a criminal case.</span></p> </html></div>https://phoenix.gov/policeVideopolicePolice
City of Phoenix Impacted City Services Updatehttps://www.phoenix.gov/newsroom/em-and-hs/1054Emergency Management & Homeland Security6/14/2021 4:30:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1054/COVID-19-New_News_Image.jpgCity of Phoenix Impacted City Services Update<div class="ExternalClass0C3DC1D109894CF5AB2D4346C2D0C282"><html> <p> <span id="ms-rterangepaste-start"></span> <a target="_blank" href="/newssite/Documents/COVID19_Newsroom_Main_SP.pdf">Read this page in Spanish. Lea esta página​ en español (PDF)</a> <br><span id="ms-rterangepaste-start"></span><em>Use Translate button to read in another language​​</em></p><p><span id="ms-rterangepaste-start"></span><a target="_blank" href="/newsroom/em-and-hs/1561"><strong>Related: </strong>Find information related to the COVID-19 virus and City of Phoenix, including testing, resources, and city impacts. <strong>Visit the information page.</strong></a><br></p><span id="ms-rterangepaste-end"></span> <h3> City Services and Facilities Currently Closed or Impacted</h3><p>Residents with questions about city services and program​s affected by Coronavirus precautionary measures​ can call<strong> (602) 262-3111</strong> or e-mail <a data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="mailto:contactus@phoenix.gov">contactus@phoenix.gov​</a>.<br></p> <ul> <li><p><strong>Alarms Detail </strong>– No walk-in customers accepted. Call (602) 534-0322 for questions about false alarm or permit inquires and payments. <strong><a target="_blank" href="/newsroom/police/1079">Read detailed Alarm impacted services statement​</a></strong></p></li><li><p><strong>ARIZONA@WORK City of Phoenix Job​ Centers</strong> – Shifting to an appointment only model for City services.</p></li><li><p> <strong>Convention Center</strong> – All events at the Phoenix Convention Center and Venues (Orpheum Theatre and Symphony Hall) restarted on May 10, 2021. Visit your conference or event organizer’s website for event updates and rescheduled dates. No in-person or phone sales are being taken at the the Phoenix Convention Center Ticket Office at this time. <a target="_blank" href="/newsroom/phoenix-convention-center/1064"><strong>Read detailed Convention Center impacted services statement</strong></a></p></li><li><p><strong>City Council Meetings </strong>– City Council meetings are currently <a data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="/newsroom/article/1047">being held audience-free</a>. Meetings can be streamed online and residents can provide comments via e-mail or phone.</p></li><li><p><strong>City Hall </strong><span style="font-size:13.33px;">–</span>​ <a target="_blank" href="/newsroom/public-works/1084">Services by appointment only</a></p></li><li><p><strong>City of Phoenix Retirees</strong> – The Phoenix Nationwide office is currently closed, in response to the Coronavirus (COVID-19) health crisis. Customers can <a data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="https://checkappointments.net/appts/5jrQfKGEir#showModal">schedule a phone appointment </a>to avoid long hold times. Nationwide recomme​nds retirees contact their <a data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="https://nationwidefinancial.com/media/pdf/NRM-9757AZ-PX.pdf?_ga=2.194075757.157521130.1584644955-2064238597.1584644955">local retirement representative​ </a>to​ address concerns or changes to their investment plan​​</p></li><li><p><strong>Community Meetings </strong>- Community meetings and outreach events in city buildings are temporarily suspended and city staff will not be attending community meetings during this time.</p></li><li><p><strong>Education Programs</strong> <span style="font-size:13.33px;">–</span> Office of Youth and Education's AARP literary programs are canceled.</p></li><li><p><strong>Family Service Centers </strong><span style="font-size:13.33px;">–</span> Shifting to an appointment only model for City services.</p></li><li><p><strong>Fingerprinting</strong> - The City of Phoenix is tempor​​arily suspending fingerprinting services. If you need immediate fingerprinting please use a 3rd party vendor.</p></li><li><p><strong>Head Start</strong> - Home visits are suspended.​​</p></li><li><p><strong>Housing</strong> - <span id="ms-rterangepaste-start"></span><a target="_blank" href="/newsroom/housing/1063"><strong>Read detailed Housing Department impacted services statement​</strong></a></p></li><li><p><strong>Human Resources</strong> – New recruitments and hiring processes will be limited to critical positions citywide; any job interviews will be conducted by video conference. In-person recruitment, selection processes, and new hire events will be temporarily postponed.</p></li><li><p><strong>Job Training Workshops</strong> – Workshops are <a data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="/newsroom/ced/1046">canceled this week</a></p></li> <li><p> <strong>Libraries</strong> – <span id="ms-rterangepaste-start"></span>Beginning Monday, April 19, 2021 the first group of eight (8) Phoenix Public Library locations will be restoring customers’ ability to access select library services through In-Building Visits. The remaining eight (8) locations, in two groupings, will restore access to select library services through In-Building Visits on Monday, May 3 and Monday, May 17, 2021 respectively. In-Building visits will require a 45-minute reservation (advance reservations are available as are accommodations for day-of drop-ins), face coverings and social distancing. Phoenix Public Library will continue to offer Curbside Service, downloadable eResources, book drops, and a calendar of virtual programs (excluding South Mountain Community Library). Visit Phoenix Public Library’s <a target="_blank" href="https://www.phoenixpubliclibrary.org/about/library-updates/restoration-in-building-visits">In-Building Visits</a> and <a target="_blank" href="https://www.phoenixpubliclibrary.org/services/curbside-service">Curbside Service</a> pages for specific schedules, hours of operation and complete details. <a target="_blank" href="https://www.phoenixpubliclibrary.org/">phoenixpubliclibrary.org</a>​<span id="ms-rterangepaste-end"></span>.</p></li> <li><p> <strong>Municipal Court </strong>– The Phoenix Municipal Court has taken <a target="_blank" href="/court/covid">many active steps and modifications </a>to its operations in response to COVID-19.</p></li><li><p><strong>Parks and Recreation</strong> – See Parks current information at <a href="/newsroom/parks-and-recreation/1068" target="_blank"><span style="text-decoration:underline;">https://www.phoenix.gov/newsroom/parks-and-recreation/1068</span></a><span lang="EN"></span></p></li><li><p><strong>Planning and Development Department – </strong>Services will be offered online, by telephone or by appointment only. PDD inspection requests will follow modified practices. Staff has been redeployed to create Remote Customer Service Counters and will answer questions about development and zoning questions by phone or e-mail from your home or private workspace. <a target="_blank" href="/pdd/contact-us">Find a list of direct phone numbers and e-mail addresses for appropriate staff</a>​. If you're unsure who to contact or have general questions about services call (602) 262-7811 or <a target="_blank" href="mailto:ppd@phoenix.gov">email</a>. <a target="_blank" href="/pdd/project-tools">Online project tools</a> are available and <a target="_blank" href="/pdd/onlineservices/electronic-plan-review">new projects and resubmittals</a> can be done electronically. If you have paper plans currently in queue and need assistance to submit plans electronically, please contact the Electronic Plan Review (EPR) Triage Team at (602) 534-5933 or email​​. ​Review (EPR) Triage Team at (602) 534-5933 or <a target="_blank" href="mailto:epr.support@phoenix.gov">email​</a>​​. </p></li><li><p><strong>Property Management Unit </strong>– Only five people will be allowed in the lobby at one time. To facilitate the process, please come prepared with the <a target="_blank" href="/police/property-crimes/property-management-unit">Property Release Form</a> already completed. </p></li><li><p><strong>Police Public Records</strong> – Effective Monday, June 21, 2021, the lobby will be open from 8:00 a.m. to 4:00 p.m. to 25 people. We are limiting who may accompany lobby guests, and strongly suggest you do not bring additional visitors. They will be asked to wait outside. <a href="/newsroom/police/1948" target="_blank"><strong>Learn more.</strong></a><br></p></li><li><p><strong>Public Transit </strong>-  Passengers are required to wear face coverings while riding transit in Phoenix to help prevent the spread of COVID-19. <span id="ms-rterangepaste-end"></span>Seating on all bus routes is limited in order to support social distancing measures between passengers. Express and RAPID commuter bus service continue to run on a reduced schedule. Public Transit Centers remain closed. Valley Metro light rail runs on a 15-minute frequency 4:00 a.m - 6:00 p.m. with no late night service on Friday and Saturday. Sunday service will remain the same<span id="ms-rterangepaste-end"></span>. <span id="ms-rterangepaste-start"></span><a target="_blank" href="/newsroom/public-transit/1078"><strong>Read detailed Public Trans​it impacted services statement​</strong></a><strong>​</strong></p></li> <li><p> <strong>Senior Centers</strong> – <span id="ms-rterangepaste-start"></span>All 15 Senior Centers are now open for in-person programming. Due to COVID-19 safety protocols, Senior Centers will remain at half capacity with a reservation process in place that offers daily morning and afternoon sessions. Face masks and temperature checks will be required to enter the facilities. For now, congregate meals will not be offered on-site, but reservations for home delivered frozen meals are available, upon request. Transportation assistance is available through the Senior Shuttle Program: call your local senior center if you would like to register for this service. For more information on how to join a center or what to expect, please call (602) 262-7379 or visit: phoenix.gov/HumanServices. ​​<span id="ms-rterangepaste-end"></span></p></li><li><p><strong>Street Transportation</strong> - <a data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="/streets/traffic-management">Right-of-Way Management is not processing any special event or block party permits</a> for events taking place through at least May 31. Guidance will be revised as needed. </p></li><li><p><strong>Vehicle Impounds</strong> – Closed to walk-in customers. Call (602) 495-2096 for more details.</p></li> <li><p> <strong>VITA</strong> – Volunteer Income Tax Assistance Program services are suspended.</p></li> <li><p> <strong>Volunteer Programs</strong> – All city volunteer programs, with the exception of critical public safety programs, are suspended.<br></p></li> </ul><h3><br>City Services Still in Operation<br></h3><ul><li><p><strong>911, Police, Fire</strong></p></li><li><p><strong>A</strong><strong><strong>i</strong>rport Operation</strong><strong>s</strong> – Face coverings are still required at Airports.<br></p></li><li><p><strong>City Services Customer Pay Stations </strong><span id="ms-rterangepaste-start"></span><strong> – </strong><span id="ms-rterangepaste-end"></span><strong><a target="_blank" href="/newsroom/article/1133">Lobby Hours have been modified</a></strong></p></li><li><p><strong>Finance and Procurement</strong></p></li><li><p><strong>Outdoor City Parks, Trails, Golf Courses, Dog Parks, Skate Parks </strong>– <span id="ms-rterangepaste-end"></span> <a target="_blank" href="/newsroom/parks-and-recreation/1068"><strong>Read more detailed information about outdoor Parks and Recreation facilities that are open</strong></a> and <a target="_blank" href="/newsroom/parks-and-recreation/1082"><strong>Learn about responsible social distancing when visiting a park or trail</strong></a></p></li></ul><ul><li><p><strong>Public Transit, including Dial-a-Ride </strong>– Visit <a data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="http://www.valleymetro.org/"><strong>Valley Metro website</strong></a> <span id="ms-rterangepaste-start"></span>for current trip schedules. Seating on all bus routes is limited in order to support social distancing measures between passengers. Express and RAPID commuter bus service will continue to run on a reduced schedule. Public Transit Centers remain closed. Valley Metro light rail runs on a 15-minute frequency 4:00 a.m. - 6:00 p.m. with no late night service on Friday and Saturday. Sunday service will remain the same on light rail. <a target="_blank" href="/newsroom/public-transit/1078"><strong>Read detailed Public Transit impacted services statement​</strong></a></p></li><li><p><strong>Trash and Recycling Services</strong><br></p></li><li><p><strong>Street Maintenance</strong></p></li><li><p><strong>Water and Wastewater</strong><a target="_blank" href="/newsroom/water-services/1070">​</a>​</p></li></ul><h3><br>City Services Still Available O​nline:</h3><p>The city is also continuing to provide access to a variety of online services.</p><ul><li><p><a target="_blank" href="/pdd/onlineservices/inspectrequest">Building Inspections</a></p></li><li><p><a target="_blank" href="https://Phoenix.gov/PHXTV">PHXTV Streaming</a> – Watch City Council meetings and regular programming </p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=billdocuments">City Services Bills</a></p></li><li><p><a target="_blank" href="/mayorcouncil">Contact Mayor & City Council Members</a></p></li><li><p><a target="_blank" href="/law/victims">Crime Victim Services</a></p></li><li><p><a target="_blank" href="/eod">Equal Opportunity Department Case Management</a></p></li><li><p><a target="_blank" href="http://www.planenoise.com/copad/q3qH4u/">Flight Path Noise</a></p></li><li><p><a target="_blank" href="/auditor/fraud-reporting">Fraud Reporting</a></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=graffiti">Graffiti Removal Requests​</a></p></li><li><p><a target="_blank" href="/housing">Housing Programs</a></p></li><li><p><a target="_blank" href="http://www.phoenixpubliclibrary.org/">Library Services</a></p></li><li><p><a target="_blank" href="/nsd">Neighborhood Services Programs</a> – While staff is not currently attending community meetings, services can still be requested via email and phone.</p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=phxcares">Phoenix C.A.R.E.S. about Homelessness reporting</a></p></li><li><p><a target="_blank" href="/payonline">PHX Pay Online</a></p></li><li><p><a target="_blank" href="https://phxpublicsafety.dynamics365portals.us/">Police Public Records Requests</a></p></li><li><p><span id="ms-rterangepaste-start"></span><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=shoppingcart">Report Abandoned Shopping Carts</a><span id="ms-rterangepaste-end"></span></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=fenceindisrepair">Report Fence in Disrepair</a></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=illegalsign">Report Illegal Signs</a></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=inoperablevehicle">Report Inoperable Vehicles​</a></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=litter">Report Litter + Debris​</a></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=nondustproofparking">Report Non-Dust-Proof Parking​</a></p></li><li><p><a target="_blank" href="/police/policereport">Report Non-Emergency Crime</a></p></li><li><p><a target="_blank" href="/pdd/non-permitted-construction">Report Non-Permitted Construction</a></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=outsidestorage">Report Outside Storage​</a></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=other">Report Property Violations</a> </p></li><li><p><a target="_blank" href="/streets/traffic-signal-issues">Report Traffic Signal Issue</a></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=unsecuredstructure">Report Unsecured Structures</a></p></li><li><p><a target="_blank" href="/waterservices/contact/water-services-administration">Report Water Leak</a></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=weedsordeadplants">Report Weeds or Dead Plants</a></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=solidwastecontainer">Request Trash, Recycle or Green Organics Container</a></p></li><li><p><a target="_blank" href="/publicworks/roll-off-rental">Roll-Off Rentals</a></p></li><li><p><a target="_blank" href="/publicworks/residential-recycling">Solid Waste Diversion Programs</a> </p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=sstwaterservice">Start/Stop/Transfer Water Services or Trash</a></p></li><li><p><a target="_blank" href="/streets/neighborhood-traffic-programs-services/street-light-information/street-light-repair">Street Light Repair Requests</a></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=streetmaintenance">Street Maintenance​</a></p></li><li><p><a target="_blank" href="/publictransit">Public Transit Services</a> – Transit still operating. <a target="_blank" href="/newsroom/public-transit/1078"><strong>Transit Centers are closed.</strong></a></p></li><li><p><a target="_blank" href="/streets/designmgmt/utility-coordination/permits/utility-permit-application">Utility Permit</a></p></li><li><p><a target="_blank" href="/waterservices">Water Services</a></p></li></ul><p><strong>Looking for more resources?</strong> Visit the <a target="_blank" href="https://phoenix.gov/Resources">Coronavirus Business & Resident Resources Page</a>. Residents with questions about city services and programs affected by service changes can call (602) 262-3111 or e-mail <a data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="mailto:contactus@phoenix.gov">contactus@phoenix.gov​</a>.​​​​​​​​ </p></html></div>https://www.phoenix.gov/emergencyNewsem-and-hsEM & HS
Before the Badge: Officer Luis Samudio, Flight Attendant https://www.phoenix.gov/newsroom/police/1949Police6/13/2021 10:00:00 PMhttps://youtu.be/3feyVK3Fnu4Before the Badge: Officer Luis Samudio, Flight Attendant <div class="ExternalClass1FE1F7009AA449CC848C27F334FAD59A"><html> <p> <em>​Phoenix Police officers come from many different backgrounds, including different careers. The department's video series, ‘</em><a target="_blank" href="https://youtube.com/playlist?list=PLFNuct3MvVGa0aB67cIDS6PG4dPM9eNvE"><em>Before the Badge</em></a><em>,’ profiles some of those careers, and the diversity they bring to the department today.</em></p> <p> Officer Luis Samudio is part of the recruitment divison of the Phoenix Police Department's Employment Services Bureau. This division is dedicated to recruiting top talent for the future of Phoenix Police.  </p> <p>"We want to recruit the ideal candidate," Officer Samudio said. "[A] qualified applicant that's going to represent the agency really well, along with the City of Phoenix, and then our leaders. It is a noble position. It's gotta be​ coming from the heart, from the mind, to want to do this type of career."</p> <p>Day to day, Officer Samudio's job includes emails and calls with potential candidates, and then lots of community outreach—schools, job fairs, hiking trails, and gyms. Luckily for Luis, this kind of work, especially knowing how to talk to people, is something he's done in a job before.</p> <p>"I was a flight attendant for America West Airlines," Officer Samudio explained. </p> <p>Prior to serving the City of Phoenix, Officer Samudio was serving passengers on planes. For about five years he worked as both a flight attendant and a recruiter for America West. In addition to the perks of getting to travel all over, he said he learned some invaluable skills. </p> <p>"I think that's probably the area where I started recognizing, or knowing, the importance of customer service in dealing with people," Officer Samudio said. "The good and the bad."</p> <p>Around this same time, he also started a family. That's when he decided to look for work closer to home. Officer Samudio said he is who he is today because of where he comes from and what he did before the badge. </p> <p>"What that taught me is how to be patient, sympathetic, empathetic to the people, and providing the service that I can as representing that agency or that company at the time," Officer Samudio said of his flight attendant career. "And that certainly has carried on to where I am at today."</p> <p>Officer Samudio added that he does not take lightly the responsibility he now holds in helping find the next wave of people to wear this badge. </p> <p>"Career experiences that others have had, or education, family backgrounds, is certainly important and critical in how we're going to deliver service to the community," he explained. "The fact that I have such a vast background, and bringing it to maybe work here, I think I'm a lot more sensitive to understanding where we're at today." ​<br></p> </html></div>https://phoenix.gov/policeVideopolicePolice
Phoenix Police Records and Services Lobby Reopening for Limited Capacity Walk-inshttps://www.phoenix.gov/newsroom/police/1948Police6/11/2021 11:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1948/Newsroom PRSU.pngPhoenix Police Records and Services Lobby Reopening for Limited Capacity Walk-ins<div class="ExternalClass0DE1468E32BE4B289D229FCDAF0B9DDB"><html> <p>​After more than a year of being closed to walk-in customers, the Phoenix Police Public Records and Services Unit (PRSU) will begin accepting walk-in customers with a limited capacity of <span style="text-decoration:underline;"><strong>25</strong></span> people in the lobby at any given time.  <br> <br>Effective Monday, June 21, 2021, the lobby will be open from 8 a.m. to 4 p.m. We are limiting who may accompany lobby guests, and strongly suggest you do not bring additional visitors. They will be asked to wait outside. </p> <p>The Phoenix Police Department continues to receive regular updates on the COVID-19 health situation and will work with city leadership and the Maricopa County Health Department to make decisions about future changes that impact our officers, support staff, and the community we serve.<br> <br>The following guidelines apply to each program:</p> <p> <strong>Police Public and Traffic Records</strong> </p> <ul style="list-style-type:disc;"> <li>All requestors may submit requests <a href="/atyourservice" target="_blank">online through the portal</a><span style="text-decoration:underline;">,</span> or in person</li> <li>To schedule an appointment for a single record request, call 602-262-1885, or send an email to request an appointment at policerecords.appts@phoenix.gov</li> <li>Customers who do not have computer access, need technical support with the web-based portal, or have been notified that records are available for pick-up, call 602-534-5787 or 602-262-1693, or go to 1717 E. Grant St., Ste. 100, Phoenix, AZ 85034</li> </ul> <p> <strong>Vehicle Impounds</strong> </p> <ul style="list-style-type:disc;"> <li>Customers can contact vehicle impound staff with vehicle inquires at 602-495-2096<br></li> <li> <a href="/police/resources-information/towing-information" target="_blank">Vehicle towing information</a> </li> <li>All required release documents must be submitted for review in person to obtain a release for a vehicle </li> </ul> <p>City of Phoenix contracted tow vendors include:<br></p> <ul style="list-style-type:disc;"> <li>All City Towing 480-833-7278<br></li> <li>DV Towing 623-516-4914</li> <li>Western Towing 623-882-2999</li> </ul> <p> <strong>Alarms</strong> </p> <ul style="list-style-type:disc;"> <li>Customers can contact alarm staff with false alarm, permit inquires, and payments at 602-534-0322</li> <li>All false alarm hearings will be scheduled and conducted telephonically in conjunction with the City of Phoenix Auditor's Office</li> <li>Alarm information: <a href="/policesite/Documents/d_038226.pdf#search=alarm" target="_blank">city codes</a> and <a href="/policesite/Documents/108093.pdf" target="_blank">subscriber application</a>   </li> <li>When submitting a new permit application, please email the completed form to alarm.unit@phoenix.gov, or mail to P.O. Box 29122, Phoenix, AZ 85038-9122 with your payment of $17</li> <li>Alarm permit renewals can be paid over the phone or mailed to City of Phoenix Alarm Permit Renewals, P.O. Box 29117, Phoenix, AZ 85038-9117.</li> <li> <strong>The False Alarm Prevention Program is now available online! To find out if you are eligible to have one false alarm assessment waived by participating in this online program and submitting a questionnaire, please call 602-534-0322 with your permit # and speak with a member of our team</strong> </li> </ul> <p> <strong>Loud Party</strong> </p> <ul style="list-style-type:disc;"> <li>Customers can contact loud party staff with notice and invoice inquires and payments at 602-262-7803</li> <li>All loud party hearings will be scheduled and conducted telephonically in conjunction with the City of Phoenix Auditor's Office</li> <li>The City of Phoenix <a href="/police/resources-information/loud-party-ordinance" target="_blank">Loud Party Ordinance</a> </li> </ul> <p> <strong>*** Please note. </strong>Fingerprinting services are no longer offered at the Public Records and Services Unit. <span style="text-decoration:underline;"><strong>This change is permanent</strong></span>. Several private 3rd party vendors in and around the City of Phoenix conduct this service and can be found through a web search of “Phoenix fingerprinting services."<br></p> </html></div>https://phoenix.gov/policeNewspolicePolice
"Holding Back the Waters"- Flood Preventionhttps://www.phoenix.gov/newsroom/planning-and-development/1947Planning and Development6/11/2021 4:00:00 PMhttps://youtu.be/uOghq3mkhNk"Holding Back the Waters"- Flood Prevention<div class="ExternalClass3ACB6A6B45584D3FB2B6B81178E01F54"><html> <p>With the Monsoon Season around the corner, learn how the city codes and planning protect new and existing subdivisions from flooding.​<br></p> </html></div>https://www.phoenix.gov/pddVideoplanning-and-developmentPDD
Honoring Fallen Officer Ginarro New—End of Watch May 31, 2021https://www.phoenix.gov/newsroom/police/1946Police6/10/2021 10:00:00 PMhttps://youtu.be/TGbTOQ4RVH8Honoring Fallen Officer Ginarro New—End of Watch May 31, 2021<div class="ExternalClassDD3A7123856A442898A6483475338B82"><html> <p> ​On Memorial Day 2021, the Phoenix Police Department lost one of their own. Officer Ginarro New was killed while on duty, hit by a red-light runner. Family, friends, and police agencies honored his life with a memorial service and last call. <br><br>"Ginarro did what officers do every day," Phoenix Police Chief Jeri Williams said through tears. "He faced uncertainty and danger, but without hesitation, he fully embraced the risks that are inherent to this profession, and remained dedicated to the Phoenix Police Department's mission of keeping our community safe." <br><br>The 27-year-old was involved in an on-duty collision near Cave Creek and Greenway in the final hours of May 31, 2021. He was transported to a nearby hospital, where he died. He had been on the force for less than two years. <br><br>"He had a heart of gold, a humor that raised the spirits of everyone around him" Chaplain Bob Fesmire said at Officer New's service. "But Ginarro New was this person long before he ever put the uniform of a marine, the scrubs of a healer, the tennis shoes of a teacher, or the badge of a police officer on his chest. Today we give honor to him beca<span style="background-color:window;color:windowtext;font-size:10pt;">u</span><span style="background-color:window;color:windowtext;font-size:10pt;">se anything less would be to turn our backs on everything that is good left in this world."</span></p><p><br>​Officer New leaves behind a wife, mother, brother, and grandmother. <br><br>"There is no reason for this," Kristen New, Officer New's wife, said. "Not everything happens for a reason. But I think there is a lesson. And I hope this is the lesson that you all will take from this tragedy. It is that life is short. Yes, we know it. But do you feel it? Are there things you're putting off. Are there people you haven't told that you love. That was one of the great things of Ginarro is that he always told you how much he loved you." <br><br>Click on the video above to hear the last call for Officer Ginarro New. </p> </html></div>https://phoenix.gov/policeVideopolicePolice

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