City of Phoenix Mission Statement
To improve the quality of life in Phoenix through efficient delivery of
outstanding public services.
City of Phoenix Vision Statement 2013
We will make Phoenix a great place to live, work and visit by fostering a
dynamic and sustainable environment with exceptional public services.
City of Phoenix Values Statements 2013
We are committed to excellence through:
- Exceptional Customer Service
We exist to provide responsive and
consistent customer service to the community and to city employees. We exhibit
empathy by listening to each other and to the public in our efforts to deliver
services that improve people's lives.
- Integrity and Transparency
We safeguard the public
trust through honest business practices and open communication. Our credibility
with the public depends on our strong ethical stewardship of all
- Respect for Diversity
We recognize and respect the
differences that make us unique. We embrace diversity in everything we do to
create a healthy and productive community and workplace.
- Personal Empowerment
We trust our employees to
always own the problem and solution in addressing business challenges. We value
and invest in the growth and development of our employees.
- Engaged Teamwork
We engage employees and the public
in productive and respectful dialogue. Our success hinges on dynamic and
interdependent partnerships. We achieve our highest performance by working
- Consistent Professionalism
We work to the highest
standards of proficiency and expertise. We are accountable to ourselves, to the
city and to the public.
- Creativity and Innovation for Excellent Results
promote an environment of inventive thinking and imaginative solutions to
community needs. We encourage a spirit of continuous improvement in all our
activities to exceed community expectations.