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Contact Phoenix Planning and Development

The Planning & Development Department guides the physical development of the city. It does this by preserving historic sites, planning what can be built where, and ensuring safe construction. A host of advisory and governing bodies and elected officials provide oversight. The process is governed through development and enforcement of city codes and ordinances.

Assistance is available in person and online. Walk-in counter service is available for Historic Preservation Office customers from 12:30 to 5 p.m. The last appointment is at 4:00 p.m. Visit the third floor of Phoenix City Hall. Customers seeking records, zoning, or construction assistance may obtain tickets for counter service. Tickets are available from 8 a.m. to 4 p.m. on the second floor of City hall. Customers with tickets may continue their business transaction through the close of business at 5 p.m. Appointments are typically made for more complex projects.

Use this form to send questions, comments and requests to the Planning and Development Department. City PDD staff will respond to you as soon as possible.

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Before you submit this form, please be aware of the city's policy on use of its systems. The message you are about to send is subject to public disclosure under the Public Records Law. It is not private or confidential and is retained for 90 days.

In Person:

Planning and Development Department
Phoenix City Hall
200 W. Washington St., 2nd Floor
Phoenix, AZ 85003

City business hours are 8 a.m. to 5 p.m., Monday through Friday, except for major holidays.

By Phone:

602-534-0846 (FAX)
602-534-2737 (TTY)

Hours are 8 a.m. to 5 p.m., Monday through Friday, except for major holidays.