City Department Mission Statements

The City Auditor Department supports the City Manager and elected officials in meeting citizens' needs for quality and objective feedback on improving the city's programs, activities and functions. The City Auditor's work is vital in maintaining citizen trust and confidence that city resources are used effectively and honestly.

The Aviation Department provides the Phoenix metropolitan area with a self-supporting system of airports that accommodate general and commercial aviation in a safe, effective and convenient manner.

Ensure effective, efficient allocation of city resources to enable the City Council, City Manager, and city departments to provide quality service to our residents.  In everything we do, we strive to:

• Deliver excellence in our analysis
• Address the needs of our diverse customers
• Be honest and open in our working relationships
• Encourage the the professional growth of all employees

We exist to uphold public trust, protect local democracy and provide access to matters of public interest by managing elections and annexations, preparing agendas and meeting notices, maintaining accurate city and council records and processing liquor and regulatory licenses.

Provide dynamic, creative and comprehensive communications services to our internal and external customers. We are dedicated to providing valuable information to our diverse community.​

The Community and Economic Development Department's mission is to stimulate economic activity by offering a diverse range of value-added business and workforce solutions to build, revitalize and sustain a quality community for Phoenix businesses and residents.

The Equal Opportunity Department promotes equal opportunity for city employees and the general public through education, community involvement and enforcement programs.  These programs are carried out by a combination of staff and volunteer panels appointed by the Mayor and City Council.

Stewardship, integrity and innovation in service to our customers.

The Phoenix Fire Department is committed to providing the highest level of public safety service for our community.  We protect lives and property through fire suppression, emergency medical and transportation services, disaster management, fire prevention and public education.  Our members will:  Prevent Harm, Survive, Be Nice.

Providing Quality Affordable Housing and a Pathway to Self-Sufficiency.

The Human Resources Department partners with departments and employees to hire, compensate, support and develop a diverse workforce that is dedicated to delivering high-quality services to the community.

The Human Services Department provides comprehensive social services to improve the quality of life for Phoenix residents.

Connecting Phoenix to Information.

To provide effective legal services to the Mayor, City Council, City Manager and city departments and to impartially seek justice in the prosecution of criminal offenses.  The Law Department is committed to ensuring a diverse workforce to reflect the community it serves.

We connect today's community to a world of possibilities.

To preserve and improve the physical, social and economic health of Phoenix neighborhoods, support neighborhood self-reliance, and enhance the quality of life for residents through community-based problem solving, neighborhood-oriented services and public/private cooperation.

The Phoenix Parks and Recreation Department builds healthy communities through parks, programs and partnerships.  We value inclusion and diversity; teamwork; commitment to employees and community through excellence and ethical actions; quality work and great customer service; healthy people; and healthy, sustainable environment; land and resources.

The Phoenix Convention Center and Venues host a diverse range of conventions, trade shows, meetings and entertainment events in one of the premier convention facilities in the United States. We are committed to delivering the highest levels of customer service and guest experience in the industry.  We enhance the economic vitality of the downtown area, the city of Phoenix and the state of Arizona by supporting tourism-related industries, businesses and cultural organizations.

With pride and integrity, we provide equal access to justice, professional and impartial treatment, and the fair and timely resolution of all court matters.

Planning, Development and Preservation for a better Phoenix.

To serve, protect and reduce crime in Phoenix while treating everyone with dignity and respect.​​

Each day, we strive toward improving and expanding quality transit service; serving our customers; supporting a diverse community; carefully managing our resources; performing as a team; and working toward a better future.

The Public Works Department is committed to providing the highest quality of timely, cost-effective, environmentally- and diversity-sensitive management of solid waste, equipment, facilities and energy programs.

The Street Transportation Department plans and provides for the safe, efficient and convenient movement of people and goods on city streets.

To provide quality, reliable and cost-effective water services that meet public needs and maintain public support.