SNAP Time-Limited Support Initiative

The City of Phoenix Human Services Department is offering a SNAP Navigation Support initiative to help residents apply for SNAP and comply with its requirements. Services provided will include targeted assistance at key points in the process: applications, recertifications, and work‑requirement compliance, to reduce benefit loss and increase successful SNAP submissions.

Please note: The City of Phoenix does not determine eligibility, approve benefits, or administer SNAP. All applications and renewals are processed by the Arizona Department of Economic Security (DES).

How We Can Help

• One‑on‑one assistance completing your SNAP application
• Help gathering and organizing required documents
• Guidance on how to submit your application to DES
• Support for follow‑up steps after submission, if needed

Our goal is to make the process easier, clearer, and less stressful, ensuring residents are prepared to submit a well‑organized application to DES.

Schedule an Appointment

To access services, residents can schedule an in-person or vitual appointment via the links below.

OR

Walk‑In Hours

Walk‑ins are welcome at the Family Services Centers during regular business hours.

What to Bring

To assist us in preparing your application or recertification packet, please bring any of the following documents you have available:

• Proof of identity (driver’s license, state ID, passport, etc.)
• Proof of address (utility bill, lease agreement, etc.)
• Proof of income for everyone in the household (pay stubs, award letters, etc.)
• Social Security numbers for household members
• Recent bank statements (if applicable)
• Documentation of volunteer or work program participation (if applicable)
• Any DES notices you’ve received (if applying for recertification or updates)

Additional Resources

• Wildfire Arizona - SNAP Assistance and Resource Locator: Provides statewide information about SNAP, including eligibility guidance, community support resources, and tools that help residents understand and access food assistance programs. https://wildfireaz.org/find-help/snap/
• Health-e-Arizona Plus – Online Application Portal: The official portal for submitting your SNAP application, completing recertification, uploading documents, and managing your case directly with DES. https://www.healthearizonaplus.gov/Login/Default
• Arizona Department of Economic Security (DES) – Nutrition Assistance: Offers official information about SNAP, including eligibility criteria, benefit details, program requirements, and contact options for DES offices across Arizona. https://des.az.gov/na