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Targeted One-Time Crisis Assistance
The Targeted One-Time Crisis Assistance provides short-term financial support to Phoenix households that have experienced a complete loss of nutrition assistance through the Supplemental Nutrition Assistance Program (SNAP) benefits on or after October 1, 2025.
This assistance helps households maintain stability by covering essential utility expenses, allowing families to use their remaining income to purchase culturally appropriate food and access groceries close to home.
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Overview
This assistance offers a one-time benefit for eligible residents affected by recent federal changes to SNAP. Assistance is issued on a first-come, first-served basis to eligible applicant households and may only be accessed once during the program year.
Eligible households may receive up to $700 total, including:
- $600 applied toward a utility account
- $100 in transportation assistance (gas card or bus/lightrail pass)
Once all funds for this program have been allocated to eligible households applications will no longer be accepted.
Eligibility Requirements
To qualify for the Targeted One-Time Crisis Assistance, applicants must meet the following criteria:
- Residency: Must currently reside in Phoenix, Arizona or receive City of Phoenix water services.
- Federal Benefit Risk: Must have experienced a complete loss of nutrition assistance through the Supplemental Nutrition Assistance Program (SNAP) benefits on or after October 1, 2025.
- One-Time Assistance Limit: Assistance may be issued one time per household between July 1, 2026 and June 30, 2027.
Not sure if you are a City of Phoenix resident? Check your address here
How to Apply
Before applying, review eligibility requirements
- You must currently reside in Phoenix, Arizona or receive City of Phoenix water services
- You must have experienced a complete loss of nutrition assistance through the Supplemental Nutrition Assistance Program (SNAP) benefits on or after October 1, 2025.
Applicants must upload the following documents to complete the application:
- Valid photo identification
- Proof of City of Phoenix residency (utility bill, lease, or mortgage statement)
- SNAP case number
- Utility account number(s)
Additional documentation may be requested to verify eligibility.
Online: Fill out the application.
If you have questions or need assistance completing this form, please contact our team through email: benefitlosshelp@phoenix.gov, phone: 602-262-7627 (SNAP), or visit one of our Family Services Centers.
Due to the high volume of requests, our team will review your application and contact you within 15 business days, excluding City-observed holidays.
Contact Us
If you have questions or need assistance, contact us:
Phone: 602-262-7627 (SNAP)
Email: benefitlosshelp@phoenix.gov