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Information Security Cover

Information Security Office (ISO) Mission

To protect the City of Phoenix technology and networks by using strong cybersecurity tools and planning ahead for risks. We ensure safety and compliance by educating staff, creating clear policies, and integrating security into all City operations to provide reliable services to our residents.

ISO's mission is driven by four essential elements: People, Protection, Awareness, and Governance

Seven people are jumping together on an elevated surface. The background shows a sunset with soft clouds. Bright light appears around their feet, emphasizing movement and excitement. The image shows excitement and happiness.
people

We promote a strong security culture by  empowering  our staff with the knowledge and tools they need to proactively identify and prevent threats.

Seven people are jumping together on an elevated surface. The background shows a sunset with soft clouds. Bright light appears around their feet, emphasizing movement and excitement. The image shows excitement and happiness.
A computer setup with a laptop and two external monitors. One monitor displays a padlock symbol, representing cybersecurity, while another screen shows a key. A person's hands are visible on the laptop's keyboard, actively typing, reinforcing the concept of secure computing and data protection.
protection

We implement advanced security methods and strategies to prevent, detect and reduce cyber risks.

 

A computer setup with a laptop and two external monitors. One monitor displays a padlock symbol, representing cybersecurity, while another screen shows a key. A person's hands are visible on the laptop's keyboard, actively typing, reinforcing the concept of secure computing and data protection.
A man wearing glasses, facing away from the viewer, with a thoughtful expression. His left hand rests on his chin, as if deep in thought. Surrounding his head are digital images of padlocks floating in mid-air, symbolizing concerns about cybersecurity and data protection.
awareness

We enhance our security knowledge through continuous education, training, simulations, and clear communication on security risks and safe behavior.

A man wearing glasses, facing away from the viewer, with a thoughtful expression. His left hand rests on his chin, as if deep in thought. Surrounding his head are digital images of padlocks floating in mid-air, symbolizing concerns about cybersecurity and data protection.
An open book is lying on a table. A large magnifying glass is positioned above it, making the word "policy" appear bigger and bolder. The image shows a close examination of rules and guidelines.
governance

We establish and uphold cybersecurity policies, regulations, and best practices to ensure compliance and manage risks.

 

An open book is lying on a table. A large magnifying glass is positioned above it, making the word "policy" appear bigger and bolder. The image shows a close examination of rules and guidelines.

Cybersecurity Resources

Cybersecurity doesn’t have to be complicated. Browse our library below for insights, practical tips, and step-by-step guides to help you protect your data and stay secure online. This library provides links to third-party websites and information from leading cybersecurity experts like the FBI and FTC. It covers a range of topics including Cybersecurity Basics, Common Online Threats and Scams, Device and Network Security, What to Do If Something Goes Wrong, and Reference and Learning Tools. This material is being offered as a courtesy for educational purposes only. It is up to you to make sure proper steps are taken to secure your home PC, mobile devices, and/or business. The City of Phoenix is not responsible for computers not owned by the City and cannot answer specific questions about them, nor does the City of Phoenix recommend or endorse any specific vendors, products, or services.

 

1. Cybersecurity Basics 

The internet is a great place to learn, play, and connect—but just like in the real world, there are risks. Cybersecurity helps protect your personal information, devices, and online accounts from hackers and scammers. This section will teach you the basics of staying safe online so you can explore the digital world with confidence!

2. Common Online Threats and Scams 

Would you be able to tell if a scammer was trying to trick you? From fake emails to sneaky pop-ups, cybercriminals are always looking for new ways to steal information. Learn about the most common online threats so you can spot them before they cause trouble!

3. Device and Network Security

Your phone, computer, and home Wi-Fi are like the locks on your front door—if they’re weak, cybercriminals can sneak in! This section will show you how to protect your devices and networks from hackers, keeping your personal information safe from prying eyes.

4. What To Do If Something Goes Wrong 

Accidentally clicked on a bad link? Think your password got stolen? Don’t worry—mistakes happen! Here, you’ll find step-by-step guidance on what to do if you run into an online security issue, so you can fix the problem and prevent it from happening again.

5. References and Learning Tools

Cyber threats change all the time, but the good news is you can stay ahead of them! Whether you're looking for quick tips, in-depth guides, or useful websites, this section has resources to help you keep learning about online safety.

Cybersecurity Begins With Knowledge

Remain vigilant!

Be prepared, stay informed, ensure you’re protected, and cyber safe.