Currently, the public must schedule an appointment to conduct business at City Hall, including License Services. Please contact License Services at 602-262-4638 to schedule your appointment. Staff is also available to assist you via telephone and can direct you to online and email resources, where available.
City of Phoenix
200 W. Washington St., 1st floor
Phoenix, AZ 85003
Hours of Operation
8 a.m. - 5 p.m.
Monday through Friday
(Excluding City Holidays)
Liquor/Off-Track Betting (OTB)/Bingo:
Liquor/Off-Track Betting (OTB)/Bingo: 602-534-9345
Regulated Business Licensing: 602-495-0783
Appointments & Payments
We gladly accept appointments. To schedule an appointment, please call 602-262-4638.
All License Services fees must be paid at the city of Phoenix Payment Service Center at 305 W. Washington St. If you are paying and picking up a license the same day, you must arrive at our office in time to: Sign-in (apply for the license if needed), Get a bill, Pay at the Payment Center & Return for the license. If you arrive close to closing time (after 4 p.m. or earlier if we have a large volume of walk-in customers), you may not have enough time to complete the process and will likely need to return the next business day with proof of payment to obtain the license.