Credit Statement Explanation for Tax Periods Prior to January 2017

​​Is the credit listed on my City of Phoenix statement for a tax period prior to January 2017 valid?

Credit balances can be applied to amounts due only on the account number printed on the credit statement. Credits may be the result of a calculation error on a tax return form. If your records do not indicate that the credit is correct, you may need to file an amended return or contact us. We suggest that you verify the credit balance by contacting an Accounts Receivable Section representative.

How is the credit applied?

Credits will be applied automatically against other balances, such as license fees or late fees. If you have no outstanding liability due for the credit to apply to, you may apply the verified credit to your next outstanding delinquent tax period balance due by entering the credit amount on line 10 of the City of Phoenix tax return form and attach the credit statement to the return form.

How do I request a refund for a tax period prior to January 2017?

Credits must be used within one year of the initial notice of credit and are normally not refunded if the credit can be applied against taxes or fees due within that period. To apply an outstanding credit, submit outstanding delinquent City of Phoenix tax return(s) without payment until the credit is exhausted. A refund will only be issued if the account is current (no outstanding balances (nor unfiled tax returns) and the refund request is signed by an authorized person. To request a refund from the City of Phoenix for a tax period prior to January 2017, complete the Refund Claim Form.