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Housing Phoenix Plan

Addressing the Housing Shortage in Phoenix​

​​The Housing Phoenix Plan​ documents the findings of the city's Affordable Housing Initiative, which launched in 2019 with the goal of completing a housing needs assessment​ and establishing policy recommendations to address the city's current housing challenge. Through extensive research and community outreach, the plan identifies the community's housing needs, documents the housing gap, compiles nationwide best practices, and recommends nine policy initiatives to reach the goal of creating a stronger and more vibrant Phoenix through increased housing options for all.

Visit the Housing Phoenix Plan website

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Housing Department

 

 

Quality Affordable Housing155https://www.phoenix.gov/housingsite/MediaAssets/Housing_Slider_01.jpgQuality Affordable Housinghttps://www.phoenix.gov/housing/findingaffordablerentalhttps://www.phoenix.gov/housingsite/MediaAssets/Forms/DispForm.aspx?ID=155 Housing Department provides public housing, housing choice vouchers, affordable rental apartments and single-family homes to area residents. <div class="ExternalClassED753929116F4008A40EB02ECE128EBD">Housing Department provides public housing, housing choice vouchers, affordable rental apartments and single-family homes to area residents.<br></div>0x0101009148F5A04DDD49CBA7127AADA5FB792B00AADE34325A8B49CDA8BB4DB53328F2140081EF6A2FC269924597690C913DD6FFD6Image
Supportive Services for Residents156https://www.phoenix.gov/housingsite/MediaAssets/Housing_Slider_02.jpgSupportive Services for Residentshttps://www.phoenix.gov/housing/resident-resourceshttps://www.phoenix.gov/housingsite/MediaAssets/Forms/DispForm.aspx?ID=156 Our supportive services and programs help residents with many social, educational, and employment resources. <div class="ExternalClassBC2DE24657E44B4C92C3EDA6F24E2DA3"><p>Our supportive services and programs help residents with many social, educational, and employment resources.</p></div>0x0101009148F5A04DDD49CBA7127AADA5FB792B00AADE34325A8B49CDA8BB4DB53328F2140081EF6A2FC269924597690C913DD6FFD6Image
Housing Choice Voucher Programs157https://www.phoenix.gov/housingsite/MediaAssets/Housing_Slider_03.jpgHousing Choice Voucher Programshttps://www.phoenix.gov/housing/section-8-resourceshttps://www.phoenix.gov/housingsite/MediaAssets/Forms/DispForm.aspx?ID=157 With a housing choice voucher, qualified families can choose to live in single-family houses, townhomes or apartments. <div class="ExternalClass839F161BCF134817B257BAE7C7E9CE27"><p>With a housing choice voucher, qualified families can choose to live in single-family houses, townhomes or apartments.</p></div>0x0101009148F5A04DDD49CBA7127AADA5FB792B00AADE34325A8B49CDA8BB4DB53328F2140081EF6A2FC269924597690C913DD6FFD6Image
Affordable Housing Development158https://www.phoenix.gov/housingsite/MediaAssets/Housing_Slider_04.jpgAffordable Housing Development/housing/building-affordable-housinghttps://www.phoenix.gov/housingsite/MediaAssets/Forms/DispForm.aspx?ID=158 We are committed to developing quality affordable housing for low-income families, seniors and people with special needs.<div class="ExternalClass0ABCD49591B24EAEBAA38380B15C013D">We are committed to developing quality affordable housing for low-income families, seniors and people with special needs.</div>0x0101009148F5A04DDD49CBA7127AADA5FB792B00AADE34325A8B49CDA8BB4DB53328F2140081EF6A2FC269924597690C913DD6FFD6Image
Realizing Homeownership159https://www.phoenix.gov/housingsite/MediaAssets/Housing_Slider_05.jpgRealizing Homeownershiphttps://www.phoenix.gov/housing/homeownershiphttps://www.phoenix.gov/housingsite/MediaAssets/Forms/DispForm.aspx?ID=159 Section 32 is a homeownership program that provides low-income families and individuals an opportunity to purchase their first home. <div class="ExternalClass93F0FC38BFBC427989E083E5AE1D6B21"><div>Section 32 is a homeownership program that provides low-income families and individuals an opportunity to purchase their first home.</div></div>0x0101009148F5A04DDD49CBA7127AADA5FB792B00AADE34325A8B49CDA8BB4DB53328F2140081EF6A2FC269924597690C913DD6FFD6Image

Accommodations

To request a reasonable accommodation or free language translation services, please call 602-262-6794. For TTY or other such accommodations, please use 7-1-1 Friendly. 

Para solicitar alojamiento razonable o servicios gratuitos de traducción de idiomas, llame al 602-262-6794. Para la línea TTY u otros servicios similares, debe tener compatibilidad con 7-1-1. 

View accommodations in Arabic
View accommodations in Chinese
View accommodations in Vietnamese


HUD Addresses Tenant Concerns

The U.S. Department of Housing and Urban Development (HUD) developed a flyer to provide Housing Choice Voucher (HCV), Public Housing, and Section 8 Moderate Rehabilitation (Mod Rehab) participants with information and resources about paying rent during the coronavirus pandemic.

​View the flyer​
​Vea el volante

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IMPORTANT NOTICES

Housing Programs Temporarily Impacted by COVID-19

Phoenix Housing is taking extra precautionary measures to limit in-person interactions as recommended by the Centers for Disease Control and Prevention and asking our residents and partners to call, email or submit inquiries online rather than visit our offices. 


About Housing​​

​City of Phoenix Housing Department programs provide public housing, Section 8 housing vouchers, affordable rental apartments and single-family homes to more than 35,000 area residents.  This includes partnering with non-profit and for-profit community organizations on the preservation and development of affordable housing units. Learn more about Housing​​.​

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​H​ousing in the News

 

 

Housing Department Impacted Services Updatehttps://www.phoenix.gov/newsroom/housing/1063Housing4/1/2020 4:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1063/Newsroom_Virus_Impacts.pngHousing Department Impacted Services Update<div class="ExternalClass15C6DEC81B0C48648CF51036378B53BD"><html> <p><a href="/newsroom/em-and-hs/1054" target="_blank"><strong>See all City of Phoenix Impacted Services</strong></a> <br><em style="color:windowtext;font-size:13.33px;background-color:window;">Use Translate button to read in another language</em></p><p><em style="color:windowtext;font-size:13.33px;background-color:window;"><a style="font-size:10pt;background-color:window;" href="/housingsite/Documents/031920_Housing_Coronavirus_Update_SP.pdf" target="_blank">Read this page in Spanish. Lea esta página​ en español (PDF)</a>​<br></em></p><p><span id="ms-rterangepaste-end"></span></p><p>At Phoenix Housing, we prioritize the health and safety of our communities and want to ensure the well-being of our residents and staff. As the outbreak of COVID-19, commonly known as the novel coronavirus, continues to impact the Phoenix area, Phoenix Housing is taking extra precautionary measures to limit in-person interactions as recommended by the Centers for Disease Control and Prevention and asking our residents and partners to call, email or submit inquiries online rather than visit our offices.<br></p><span id="ms-rterangepaste-start"></span><p><strong style="font-size:14pt;">Temporary Changes at Section 8 Office</strong><br></p><p>Many of our families, landlords and staff are concerned about the spread of the coronavirus. In order to keep you and staff healthy and safe, we have implemented an appointment-only system effective<strong> Wednesday, April 1.</strong> You can make an appointment by calling or emailing the <a target="_blank" href="https://quadel.com/contact/#locs">Quadel Phoenix </a>staff directly. Or if you prefer, you can use the following contact information to request an appointment: S8appointment@phoenix.gov or 602-262-6040.​​​​<br></p><p><span id="ms-rterangepaste-start"></span>The Section 8 offices will be installing a secure drop box for participants to drop off information or they can send it electronically. In addition, the city will be paying all landlords timely through direct deposits (ACH payments) and is encouraging all landlords to sign up for electronic payments versus receiving a check.<span id="ms-rterangepaste-end"></span><br></p><span id="ms-rterangepaste-end"></span><p><strong style="font-size:14pt;">Temporary Changes at Public Housing Properties</strong><br></p> <strong>Until further notice</strong> Phoenix Housing has implemented the following precautions to protect its residents:<br> <ul> <li>Leasing offices open by appointment only - office numbers are listed below</li> <li>Suspension of Notices to Vacate and lease violations for non-criminal activity</li> <li>Suspension of evictions for non-criminal activity </li> <li>Suspension of routine work orders </li> <li>Maintenance staff still performing emergency work orders </li> <li>Suspension of housekeeping inspections</li> <li>Suspension of late fees</li> <li>Suspension of home visits and in-person appointments with caseworkers</li> <li>Suspension of all resident activities to include Community Meetings, Tenant Meetings, and Youth Activities</li> <li>Transfers, move-ins, move-outs processed on a case-by-case basis</li> <li>Existing repayment agreements will be extended </li> <li>Recertification deadlines will be extended</li> <li>Pest control services will temporarily be suspended in resident’s units (excluding health and safety)</li> </ul><p><strong>Residents are encouraged to call their property management office with questions:</strong><br>Fillmore Gardens - (602) 256-3144<br>Maryvale Parkway Terrace - (602) 262-1660<br>Pine Towers - (602) 256-3171<br>Sunnyslope Manor - (602) 262-4047<br>Luke Krohn - (602) 262-6973<br>Sidney P. Osborn - (602) 262-6973<br>Foothills Village - (602) 276-5269<br>Scattered Sites - (602) 261-8035</p><p><strong>I live in a city of Phoenix Housing property and I don’t have access to the internet. Where can I find information about the Coronavirus?</strong><br>The Housing department has posted Centers for Disease Control and Prevention information and infographics regarding the Coronavirus at every housing site. If you have specific questions or concerns, talk to your property manager or call the Housing department at 602-262-6794.</p><p><strong>What preventive measures are being taken at city Housing properties?</strong><br>Housing staff has increased the frequency of cleaning and disinfecting the common areas in all its properties and maintenance staff is power washing all public housing playground equipment twice a day. They are also ensuring ample Personal Protective Equipment is available for them to continue providing essential services.<br></p><p><strong>Are city housing unit inspections continuing to take place as scheduled?</strong><br>The Housing Department has suspended non-essential unit inspections until further notice.</p><p><strong>Are maintenance work orders still being fulfilled at city housing properties? </strong><br>Continue to submit work order requests by calling 602-262-6794. Necessary work will be performed; however, non-emergency maintenance work will be suspended until further notice.</p><p><strong></strong></p><p><strong>Are evictions for public housing residents still taking place?</strong><br>The city of Phoenix has temporarily suspended evictions from city public housing properties.<br><br>For all other questions, please call Phoenix Housing at (602) 262-6794 or email <a href="mailto:housing@phoenix.gov" target="_blank">housing@phoenix.gov</a>. For the latest information, please visit <a href="/Housing" target="_blank">https://www.Phoenix.gov/Housing</a>.<br><br></p><p><a href="/newsroom/em-and-hs/1054" target="_blank"><strong>See all City of Phoenix Impacted Services</strong></a></p></html></div>https://www.phoenix.gov/housingNewshousing
Mitigating Rising Temperatures in the Edison-Eastlake Communityhttps://www.phoenix.gov/newsroom/housing/1881Housing5/5/2021 5:30:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1881/EEC-Rendering_heat-mitigation-story.jpgMitigating Rising Temperatures in the Edison-Eastlake Community<div class="ExternalClass7422569C234F448A80D6E1F726D249DC"><html> <p>​Cities across the globe are seeing rising summer temperatures, in part, due to the Urban Heat Island Effect. This phenomenon is largely due to urban infrastructure, including roads, buildings, and sidewalks absorbing heat during the day and releasing it at night. <br></p> <p>In 2018, the city was awarded a $30 million Choice Neighborhoods Implementation Grant from the U.S. Department of Housing and Urban Development (HUD) to redevelop the Edison-Eastlake neighborhood just east of downtown Phoenix, which tracks some of the hottest temperatures in the city each summer – up to 10 degrees hotter than other areas of the city. This community-driven redevelopment is leading the way for what it means to be a modern, heat-ready community. </p> <p>"It is fitting that a historic neighborhood such as Edison-Eastlake will be home to this new vision for heat-ready housing and community spaces that maintain the traditional qualities of a close-knit neighborhood," said Mayor Kate Gallego. “These new mixed-income units not only provide more modern amenities to residents, they also offer a sense of place with added resources, and promote climate action and heat mitigation in their design to enhance the well-being of our residents and our environment."<br></p> <p>The redevelopment includes: an expansion of Edison Park and the addition of a linear park along 19th Street; the addition of shade trees and shade structures within the many green spaces in the area; an expanded shade canopy along Van Buren, 19th and 20th streets to promote walkability; and the addition of shaded bus shelters. The plan also includes the strategic placement of buildings to block sun exposure and create shade; landscape design and placement of trees to maximize sidewalk shade; the use of heat mitigating roof coatings and building materials, among others. </p> <p>"The Edison-Eastlake community and its residents have dealt with hotter temperatures due to lack of investment for far too long," said Vice Mayor Carlos Garcia, who represents the city's District 8. “I hope this project will help lessen the impact of the warming climate for this diverse and historic neighborhood."<br></p> <p>Residents and community stakeholders have been part of the redevelopment team from the very beginning.  The Nature Conservancy identified the Edison-Eastlake Community as one of three focus areas throughout the Valley to address the impacts of rising temperatures. The project, with support from Phoenix Revitalization Corporation (PRC), engaged residents and stakeholders to create a Heat Action Plan that provides solutions to urban heat in the neighborhood. The Heat Action Plan identified some of the techniques to reduce the Urban Heat Island Effect. </p> <p>"It was important that we brought community partners to this project to provide unique expertise and ensure that the voices of the residents were not only heard, but that they saw their ideas come to life in the design and final product," said Deanna Jonovich, acting Housing director.</p> <p>Community member and resident leader Rosalyn Gordon said shade was of extreme importance to seniors and families, "so it was critical for me to participate in the various community meetings to help identify solutions to address the need for year-round shading in our neighborhood."<br></p> <p>The city's Housing Department also partnered with urban heat researchers at Arizona State University to offer mitigation best-practices and to place heat sensors throughout the community, including two roof top devices, to provide pre- and post-redevelopment data to measure the true impact of the heat mitigation efforts informed by the residents and project partners. </p> <p>"It's really about, 'show me the data," said Paul Coseo, PhD, associate professor of landscape architecture, The Design School, Arizona State University.  "We believe that these design elements will cool the neighborhood, but data will tell us if they really do."<br></p> <p>The redevelopment of the Edison-Eastlake Community is taking shape. New units are being constructed and residents now have an outdoor event space that is available for everyone to enjoy, with ramadas, a shaded, community stage and plenty of trees that are getting ready to throw some shade. </p> <p>Soluna, the first Choice Neighborhoods mixed-income housing development in the Edison-Eastlake Community, is currently taking shape as well. When completed, Soluna will be a modern community with a variety of amenities informed by the residents, including a computer lab, energy-efficient homes and shaded community spaces. The northeast corner will serve as the gateway to the neighborhood and will incorporate public art and shade into an arts plaza.  </p> <p>The next phase of housing development, Harmony at the Park, will continue the heat-mitigation mission, with more shaded community spaces and elements to improve walkability, focusing on safety and comfort. The site will also include a linear park stretching from Villa to Polk streets. This park will provide open green space with walking paths and even more shade trees.</p> <p>And this is just the beginning of the story. The city of Phoenix Housing Department is seeking LEED for Neighborhood Development Silver certification for the area of the neighborhood north of Van Buren Street. LEED is a framework for identifying, implementing and measuring green building and neighborhood design.  </p> <p>"This project will serve as a national model for redevelopment that incorporates health mitigation strategies and technologies at its core," said David Hondula, PhD, associate professor, School of Geographical Sciences & Urban Planning, Arizona State University. ​<br></p> </html></div>https://www.phoenix.gov/housingNewshousing

​Upco​ming Events

 

 

Customer Service

Customer service is important to us. Our goal is to always serve customers in a courteous and professional manner. Participants of our programs who feel they have not received exceptional customer service may complete a Grievance/Complaint Form (PDF) or complete the online Contact Form


 

Non-Discrimination Statement

Fair HousingThe City of Phoenix Housing Department does not discriminate on the basis of race, color, national origin, religion, sex, disability or familial status in admission or access to its programs. If you need to request a reasonable accommodation or free language translation services, please call 602-262-6794. For T-T-Y or other such accommodations please use 7-1-1 Friendly.


Contact Housing
Main Office:

251 W. Washington St., 4th Fl.
Phoenix, AZ 85003-1611​
Phone: (602) 262-6794
Email:​ housing@phoenix.gov
Contact Housing


Section 8 ​Office:

830 E. Jefferson St.
Phoenix, AZ 85034
(602) 534-1974​​​