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City Announces First-Ever Plan to Address the Housing Shortage in Phoenix​

​​In the city of Phoenix, the COVID-19 pandemic and economic downturn is intensifying the already existing housing crisis. Phoenix residents, as well as residents in other cities across the country, are experiencing job losses, which can make it even more challenging to afford a place to live.

According to Housing and Urban Development’s Fair Market Rents, in Arizona the cost of a two-bedroom apartment is $1,097. To afford this level of rent, as well as utilities, a household would need to earn $43,892 annually, or an hourly wage of $21.10 – more than nine dollars above Arizona’s minimum wage.

To assist residents with this challenge, Phoenix Mayor Kate Gallego announces the city’s first-ever Housing Phoenix Plan, which establishes a goal of creating or preserving 50,000 homes by 2030 to address the housing shortage in Phoenix.

Read the press release​



Housing Department

 

 

Quality Affordable Housing155https://www.phoenix.gov/housingsite/MediaAssets/Housing_Slider_01.jpgQuality Affordable Housinghttps://www.phoenix.gov/housing/findingaffordablerentalhttps://www.phoenix.gov/housingsite/MediaAssets/Forms/DispForm.aspx?ID=155 Housing Department provides public housing, housing choice vouchers, affordable rental apartments and single-family homes to area residents. <div class="ExternalClassED753929116F4008A40EB02ECE128EBD">Housing Department provides public housing, housing choice vouchers, affordable rental apartments and single-family homes to area residents.<br></div>0x0101009148F5A04DDD49CBA7127AADA5FB792B00AADE34325A8B49CDA8BB4DB53328F2140081EF6A2FC269924597690C913DD6FFD6Image
Supportive Services for Residents156https://www.phoenix.gov/housingsite/MediaAssets/Housing_Slider_02.jpgSupportive Services for Residentshttps://www.phoenix.gov/housing/resident-resourceshttps://www.phoenix.gov/housingsite/MediaAssets/Forms/DispForm.aspx?ID=156 Our supportive services and programs help residents with many social, educational, and employment resources. <div class="ExternalClassBC2DE24657E44B4C92C3EDA6F24E2DA3"><p>Our supportive services and programs help residents with many social, educational, and employment resources.</p></div>0x0101009148F5A04DDD49CBA7127AADA5FB792B00AADE34325A8B49CDA8BB4DB53328F2140081EF6A2FC269924597690C913DD6FFD6Image
Housing Choice Voucher Programs157https://www.phoenix.gov/housingsite/MediaAssets/Housing_Slider_03.jpgHousing Choice Voucher Programshttps://www.phoenix.gov/housing/section-8-resourceshttps://www.phoenix.gov/housingsite/MediaAssets/Forms/DispForm.aspx?ID=157 With a housing choice voucher, qualified families can choose to live in single-family houses, townhomes or apartments. <div class="ExternalClass839F161BCF134817B257BAE7C7E9CE27"><p>With a housing choice voucher, qualified families can choose to live in single-family houses, townhomes or apartments.</p></div>0x0101009148F5A04DDD49CBA7127AADA5FB792B00AADE34325A8B49CDA8BB4DB53328F2140081EF6A2FC269924597690C913DD6FFD6Image
Affordable Housing Development158https://www.phoenix.gov/housingsite/MediaAssets/Housing_Slider_04.jpgAffordable Housing Development/housing/building-affordable-housinghttps://www.phoenix.gov/housingsite/MediaAssets/Forms/DispForm.aspx?ID=158 We are committed to developing quality affordable housing for low-income families, seniors and people with special needs.<div class="ExternalClass0ABCD49591B24EAEBAA38380B15C013D">We are committed to developing quality affordable housing for low-income families, seniors and people with special needs.</div>0x0101009148F5A04DDD49CBA7127AADA5FB792B00AADE34325A8B49CDA8BB4DB53328F2140081EF6A2FC269924597690C913DD6FFD6Image
Realizing Homeownership159https://www.phoenix.gov/housingsite/MediaAssets/Housing_Slider_05.jpgRealizing Homeownershiphttps://www.phoenix.gov/housing/homeownershiphttps://www.phoenix.gov/housingsite/MediaAssets/Forms/DispForm.aspx?ID=159 Section 32 is a homeownership program that provides low-income families and individuals an opportunity to purchase their first home. <div class="ExternalClass93F0FC38BFBC427989E083E5AE1D6B21"><div>Section 32 is a homeownership program that provides low-income families and individuals an opportunity to purchase their first home.</div></div>0x0101009148F5A04DDD49CBA7127AADA5FB792B00AADE34325A8B49CDA8BB4DB53328F2140081EF6A2FC269924597690C913DD6FFD6Image

Accommodations

To request a reasonable accommodation or free language translation services, please call 602-262-6794. For TTY or other such accommodations, please use 7-1-1 Friendly. 

Para solicitar alojamiento razonable o servicios gratuitos de traducción de idiomas, llame al 602-262-6794. Para la línea TTY u otros servicios similares, debe tener compatibilidad con 7-1-1. 

View accommodations in Arabic
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View accommodations in Vietnamese


HUD Addresses Tenant Concerns

The U.S. Department of Housing and Urban Development (HUD) developed a flyer to provide Housing Choice Voucher (HCV), Public Housing, and Section 8 Moderate Rehabilitation (Mod Rehab) participants with information and resources about paying rent during the coronavirus pandemic.

​View the flyer​
​Vea el volante

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IMPORTANT NOTICES

Notice of Closing of Waitlist

Effective July 31, 2020, at 5:00 p.m., local Phoenix time, the City of Phoenix Housing Department will close the public housing waiting list for the Scattered Sites Homeownership Program.​


Housing Programs Temporarily Impacted by COVID-19

Phoenix Housing is taking extra precautionary measures to limit in-person interactions as recommended by the Centers for Disease Control and Prevention and asking our residents and partners to call, email or submit inquiries online rather than visit our offices. 


About Housing​​

​City of Phoenix Housing Department programs provide public housing, Section 8 housing vouchers, affordable rental apartments and single-family homes to more than 35,000 area residents.  This includes partnering with non-profit and for-profit community organizations on the preservation and development of affordable housing units. Learn more about Housing​​.​


Click to learn more about Choice Neighborhoods

​H​ousing in the News

 

 

Housing Department Impacted Services Updatehttps://www.phoenix.gov/newsroom/housing/1063Housing4/1/2020 4:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1063/Newsroom_Virus_Impacts.pngHousing Department Impacted Services Update<div class="ExternalClass15C6DEC81B0C48648CF51036378B53BD"><html> <p><a href="/newsroom/em-and-hs/1054" target="_blank"><strong>See all City of Phoenix Impacted Services</strong></a> <br><em style="color:windowtext;font-size:13.33px;background-color:window;">Use Translate button to read in another language</em></p><p><em style="color:windowtext;font-size:13.33px;background-color:window;"><a style="font-size:10pt;background-color:window;" href="/housingsite/Documents/031920_Housing_Coronavirus_Update_SP.pdf" target="_blank">Read this page in Spanish. Lea esta página​ en español (PDF)</a>​<br></em></p><p><span id="ms-rterangepaste-end"></span></p><p>At Phoenix Housing, we prioritize the health and safety of our communities and want to ensure the well-being of our residents and staff. As the outbreak of COVID-19, commonly known as the novel coronavirus, continues to impact the Phoenix area, Phoenix Housing is taking extra precautionary measures to limit in-person interactions as recommended by the Centers for Disease Control and Prevention and asking our residents and partners to call, email or submit inquiries online rather than visit our offices.<br></p><span id="ms-rterangepaste-start"></span><p><strong style="font-size:14pt;">Temporary Changes at Section 8 Office</strong><br></p><p>Many of our families, landlords and staff are concerned about the spread of the coronavirus. In order to keep you and staff healthy and safe, we have implemented an appointment-only system effective<strong> Wednesday, April 1.</strong> You can make an appointment by calling or emailing the <a target="_blank" href="https://quadel.com/contact/#locs">Quadel Phoenix </a>staff directly. Or if you prefer, you can use the following contact information to request an appointment: S8appointment@phoenix.gov or 602-262-6040.​​​​<br></p><p><span id="ms-rterangepaste-start"></span>The Section 8 offices will be installing a secure drop box for participants to drop off information or they can send it electronically. In addition, the city will be paying all landlords timely through direct deposits (ACH payments) and is encouraging all landlords to sign up for electronic payments versus receiving a check.<span id="ms-rterangepaste-end"></span><br></p><span id="ms-rterangepaste-end"></span><p><strong style="font-size:14pt;">Temporary Changes at Public Housing Properties</strong><br></p> <strong>Until further notice</strong> Phoenix Housing has implemented the following precautions to protect its residents:<br> <ul> <li>Leasing offices open by appointment only - office numbers are listed below</li> <li>Suspension of Notices to Vacate and lease violations for non-criminal activity</li> <li>Suspension of evictions for non-criminal activity </li> <li>Suspension of routine work orders </li> <li>Maintenance staff still performing emergency work orders </li> <li>Suspension of housekeeping inspections</li> <li>Suspension of late fees</li> <li>Suspension of home visits and in-person appointments with caseworkers</li> <li>Suspension of all resident activities to include Community Meetings, Tenant Meetings, and Youth Activities</li> <li>Transfers, move-ins, move-outs processed on a case-by-case basis</li> <li>Existing repayment agreements will be extended </li> <li>Recertification deadlines will be extended</li> <li>Pest control services will temporarily be suspended in resident’s units (excluding health and safety)</li> </ul><p><strong>Residents are encouraged to call their property management office with questions:</strong><br>Fillmore Gardens - (602) 256-3144<br>Maryvale Parkway Terrace - (602) 262-1660<br>Pine Towers - (602) 256-3171<br>Sunnyslope Manor - (602) 262-4047<br>Luke Krohn - (602) 262-6973<br>Sidney P. Osborn - (602) 262-6973<br>Foothills Village - (602) 276-5269<br>Scattered Sites - (602) 261-8035</p><p><strong>I live in a city of Phoenix Housing property and I don’t have access to the internet. Where can I find information about the Coronavirus?</strong><br>The Housing department has posted Centers for Disease Control and Prevention information and infographics regarding the Coronavirus at every housing site. If you have specific questions or concerns, talk to your property manager or call the Housing department at 602-262-6794.</p><p><strong>What preventive measures are being taken at city Housing properties?</strong><br>Housing staff has increased the frequency of cleaning and disinfecting the common areas in all its properties and maintenance staff is power washing all public housing playground equipment twice a day. They are also ensuring ample Personal Protective Equipment is available for them to continue providing essential services.<br></p><p><strong>Are city housing unit inspections continuing to take place as scheduled?</strong><br>The Housing Department has suspended non-essential unit inspections until further notice.</p><p><strong>Are maintenance work orders still being fulfilled at city housing properties? </strong><br>Continue to submit work order requests by calling 602-262-6794. Necessary work will be performed; however, non-emergency maintenance work will be suspended until further notice.</p><p><strong></strong></p><p><strong>Are evictions for public housing residents still taking place?</strong><br>The city of Phoenix has temporarily suspended evictions from city public housing properties.<br><br>For all other questions, please call Phoenix Housing at (602) 262-6794 or email <a href="mailto:housing@phoenix.gov" target="_blank">housing@phoenix.gov</a>. For the latest information, please visit <a href="/Housing" target="_blank">https://www.Phoenix.gov/Housing</a>.<br><br></p><p><a href="/newsroom/em-and-hs/1054" target="_blank"><strong>See all City of Phoenix Impacted Services</strong></a></p></html></div>https://www.phoenix.gov/housingNewshousing
Phoenix Housing Announces Incentive Program for Section 8 Landlordshttps://www.phoenix.gov/newsroom/housing/1473Housing8/26/2020 9:45:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1473/Newsroom_Housing_025.jpgPhoenix Housing Announces Incentive Program for Section 8 Landlords<div class="ExternalClassDA6B4A77181E46AEB8C2A3E0AE9BA5F5"><html> <p> ​The Phoenix City Council and the Housing Department announced today a $500 signing bonus for city of Phoenix landlords participating in the Section 8 program. Beginning September 1, Landlords will receive a $500 signing bonus for any executed Section 8 Housing Assistance Payment (HAP) contract.</p> <p> "We know that more affordable housing and wrap-around services are the most straight- forward solutions to end homelessness in Phoenix and across the nation. I welcome the announcement of our new incentive program for landlords participating in the Section 8 program, which will increase the number of units for residents to secure affordable, safe housing," said Mayor Kate Gallego. "This program brings us one step closer to becoming the city we want for ourselves, our children, and our future."</p> <p>This bonus is subsidized with Federal CARES Act funding and is specifically for Phoenix landlords who make their properties available to voucher holders.</p> <p>"Affordable housing for all residents remains a top priority for the city of Phoenix," said District 3 Councilwoman, Debra Stark. "The city's new incentive program will provide landlords a strong incentive to sign a Housing Assistance Payment contract, opening the door for additional housing options for residents with vouchers. This program is a win for all."</p> <p>The landlord incentive will support the city's current efforts to place homeless voucher holders in rental units and also with eviction prevention efforts by encouraging landlords to continue to participate in Section 8. </p> <p>The HAP contracts are valid for one year, which means that the residents with housing vouchers will be assured a place to live for at least 12 months.</p> <p> The city is allocating $500,000 of Section 8 Federal CARES Act funding to this program. The incentive will be available until the funds are exhausted. It is estimated that the city will be able to execute approximately 300 new contracts per month. </p> <p>This opportunity is only available for properties located within the Phoenix city limits.</p> <p>For more information, visit phoenix.gov/housing/section-8-resources.​</p> </html></div>https://www.phoenix.gov/housingNewshousing

​Upco​ming Events

 

 

Customer Service

Customer service is important to us. Our goal is to always serve customers in a courteous and professional manner. Participants of our programs who feel they have not received exceptional customer service may complete a Grievance/Complaint Form (PDF) or complete the online Contact Form


 

Non-Discrimination Statement

Fair HousingThe City of Phoenix Housing Department does not discriminate on the basis of race, color, national origin, religion, sex, disability or familial status in admission or access to its programs. If you need to request a reasonable accommodation or free language translation services, please call 602-262-6794. For T-T-Y or other such accommodations please use 7-1-1 Friendly.


Contact Housing
Main Office:

251 W. Washington St., 4th Fl.
Phoenix, AZ 85003-1611​
Phone: (602) 262-6794
Email:​ housing@phoenix.gov
Contact Housing


Section 8 ​Office:

830 E. Jefferson St.
Phoenix, AZ 85034
(602) 534-1974​​​