Americans with Disabilities Act (ADA) Compliance

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​​The Equal Opportunity Department (EOD) administers the city’s ADA Compliance Program. The program ensures that all city programs, services and activities are accessible for people with disabilities in compliance with Title II of the Americans with Disabilities Act (ADA), Section 504 of the 1973 Rehabilitation Act and the Arizonans with Disabilities Act.

The department also coordinates and manages the city's ADA Transition Plan and provides disability awareness training for city staff. 


ADA Information

Non-discrimination statement on the basis of disability related to city programs, services and activities: 

Notice Under the ADA​​​

City of Phoenix Americans with Disabilities Act (ADA) Transition Plan

ADA Accommodation Request

Accommodation request for city programs, services and activities (fillable form)

Accommodation request for city programs, services and activitie​s​ (printable pdf)

Written procedure related to an accommodation request under ADA Title II

ADA Complaint Form

Complaint form related to city programs, services and activities (fillable form)

Complaint form related to city programs, services and activities​​ (printable pdf)

Written procedure related to a complaint about city programs, services and activities under ADA Title II  

Frequently Asked Questions (FAQs) on Accessible City of Phoenix Programs, Facilities and Activities

FAQs on your right to accessible programs, services and activities

For additional information, contact:

Kirsten Verbus
​​​ADA/504 Coordinator
City of Phoenix Equal Opportunity Department
200 W. Washington St., 15th Floor
Phoenix, AZ 85003-2295​ or​ 

TTY: Use 7-1-1​