On this page, find options to view or pay your city services bill, sign up for paperless billing, update your account information, or find payment locations
Before you pay your bill, you will need:
Your City Services Bill - You will need the account number and service address from the bottom portion of your bill in order to access the payment system.
Your credit or debit card information - You will need the credit card number, expiration date, card holder name, and the address where your credit card bills are mailed. We accept Visa, MasterCard, Discover Card and American Express. For your security and protection, enhanced security practices are in effect which require an email address and credit card CCV number (the 3-digit number located on the back of your credit card) when making credit card payments.
If your account is about to be shut off or has been shut off for delinquency, you cannot pay your bill online. You can, however, make a credit card payment by visiting our Customer Services Pay Stations or calling us at 602-262-6251 during regular business hours.
Learn more about our
pay station locations, business hours and other payment options.
Please Note: Payments can take up to three business days before they post to your water account.