Report ItReport It/report-it0
Map ItMap It
Pay ItPay It/pay-it0
Request City ServiceRequest City Service/request-service0
Find Public RecordsFind Public Records/pio/public-records0 Info

The Public Information Office and Information Technology Services are partners in the oversight of the city's official website.  Find out a little bit about our site's evolution on this webpage.

Our website recently was redesigned to a refreshed, web responsive format.  Visit the Refresh Project webpage for more information.

 We welcome feedback on the current website - send us an email at


The city's website debuted in 1995 as "Phoenix At Your Fingertips" and offers electronic access to Phoenix City Hall 24 hours a day, seven days a week. 

The public can obtain budget information, public records, communicate via e-mail with City Council members and city officials, watch city videos and gain access to a wealth of information by using the Search box on our webpages.

Providing information from the public's point of view has been a hallmark of Phoenix's philosophy regarding electronic access to government, and we support the philosophy that the World Wide Web Consortium, also known as the W3C, sets forth for usability and accessibility by those who are visually impaired 

On our website you can conduct city business including:

The goal of the city's web site is to use technology to offer online as many of the same services that are available in person as possible. Equally important is to use modern electronic communications technology to increase accessibility to city services and empower people — regardless of their socioeconomic status, age or physical disability — to be able to fully participate in city government.


  • Center for Digital Government's Digital Cities Survey, top ten city for online information, 2014
  • Sunny Award, Sunshine Review, for information available online, 2013
  • Sunny Award, Sunshine Review, for transparency, site organization and for information available online, 2012
  • Sunny Award, Sunshine Review, perfect website transparency score for government information available online, 2011
  • Sunny Award, Sunshine Review, for transparency in government information available online, 2010
  • Fourth place, Center for Digital Government's "Best of the Web" competition for local government sites, 2003
  • CIO-100 Winner, CIO magazine, for innovation in technology, 2005, 2003, 2002, 2001, 2000
  • Finalist, Center for Digital Government's "Best of the Web" competition for local government sites, 2002
  • Winner of the National League of Cities' 1998 Innovation Awards "Harnessing Information Technology for Your City" Public Access Category
  • Finalist in the "Bangemann Challenge," 1999, in the Public Services and Democracy category

Connect with us!​

See all social media accounts



Notice of Proposed Taxes or FeesNotice of Proposed Taxes or Fees/law/public-notice-tax-and-fee-changes0
Phone DirectoryPhone Directory/phone-directory0
Shop PhoenixShop Phoenix/econdev/shop-phoenix0
Technical HelpTechnical Help/help0
Licensing and PermittingLicensing and Permitting/law/licensing-and-permitting-directory0
Media ResourcesMedia Resources/media-resources0
Security and Privacy StatementsSecurity and Privacy Statements/privacy0
Contact UsContact Us/contactus0