Testing Process Preparation

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​How to Prepare for the Phoenix Police Communications Operator

Testing Process

Working as a Police Communications Operator requires fast typing, active listening, decision making, priority assessment, and multi-tasking. All of these skills can be improved with practice. In order to be successful in the hiring process we recommend you practice and do your research before applying.

To improve your skills and understanding before you apply check out the following information and links:


To better understand the CritiCall test check out the following links:

The following link will help you practice entering data in the computer:

Panel Interview

The following link will help you prepare for your oral board interview. ​