Phoenix Water Services

 

 

Sign Up to Become a Water Wrangler 1110https://www.phoenix.gov/waterservicessite/MediaAssets/Sliders for WSD Home Page/WSD_Wrangler_Slider2023.pngSign Up to Become a Water Wrangler https://www.phoenix.gov/waterservicessite/Pages/WaterWranglerInstitute.aspxhttps://www.phoenix.gov/waterservicessite/MediaAssets/Forms/DispForm.aspx?ID=1110 ​Sign Up to Become a Water Wrangler ​ <div class="ExternalClass5AD025D9DF3A4D1DBC9B01670C2AE331"><p>​Sign Up to Become a Water Wrangler ​<br></p></div>0x0101009148F5A04DDD49CBA7127AADA5FB792B00AADE34325A8B49CDA8BB4DB53328F214009622620AE1AD29488B69169BCD79EB7EImage
Drought is Built into Our Planning 960https://www.phoenix.gov/waterservicessite/MediaAssets/Sliders for WSD Home Page/DROUGHT-ImageSlide.pngDrought is Built into Our Planning https://www.phoenix.gov/waterservices/droughthttps://www.phoenix.gov/waterservicessite/MediaAssets/Forms/DispForm.aspx?ID=9600x0101009148F5A04DDD49CBA7127AADA5FB792B00AADE34325A8B49CDA8BB4DB53328F214009622620AE1AD29488B69169BCD79EB7EImage
We can Help You Pay Your Past Due City Services Bill971https://www.phoenix.gov/waterservicessite/MediaAssets/Sliders for WSD Home Page/ImageSlider_ARPA Financial Assistance V1.pngWe can Help You Pay Your Past Due City Services Billhttps://payonline.phoenix.govhttps://www.phoenix.gov/waterservicessite/MediaAssets/Forms/DispForm.aspx?ID=9710x0101009148F5A04DDD49CBA7127AADA5FB792B00AADE34325A8B49CDA8BB4DB53328F214009622620AE1AD29488B69169BCD79EB7EImage

COVID-19 Update:

Read About Our ​Appointment-Only Services

Phoenix Water will continue to provide safe, clean, reliable water to the community during this healthcare emergency.

​Facts about COVID-19 and Tap WaterInformacion Sobre COVID-19 Y El Agua Municipal​​​


Water Equity Initiative

Maintaining affordable water rates is one of the most important aspects of ensuring access to safe, clean drinking water and to not only maintain existing levels of equity but also to address and reduce remaining inequities.

The Water Equity Initiative outlines the research and recommendations by the Phoenix Citizens' Water/Wastewater Rate Advisory Committee.


Conserve Blue. Save Green. See Water Differently.
 


​Contact Us:

Customer Services

Ema​il Us
Call Us: (602) 262-6251
Monday - Friday
8 a.m. to 5 p.m.
711 for Telecommunications Relay Services​​​

For Urgent water issues call the 24/7 hotline at 602-261-8000 

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Follow Us On
Social Media


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Informes en Español


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Education
and Outreach

Find free water conservation resources available for the whole family on our digital education page.​​​



WaterWorks 
Website

​Find a water project near you by visiting our infrastructure and improvement project website. 


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Volunteers Needed for Water Wrangler Conservation Program https://www.phoenix.gov/newsroom/water-services/2635Water Services1/26/2023 4:58:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/2635/Wrangler_NR_BecomeAWranglerb.pngVolunteers Needed for Water Wrangler Conservation Program <div class="ExternalClass21C10981A79B4FD69DCEF3DF0B29C5BB"><html> <div>Phoenix Water is asking community members to donate their time to help others learn about the importance of water conservation.  <br></div> <div> <br> </div> <div>The continued Colorado River water shortage is a stark reminder of how important it is for everyone to reduce their water use. The innovative Water Wrangler program will teach people about water and empower them to share their knowledge with others. It is an excellent opportunity for community-minded people looking to be a positive influence. </div> <div> <br> </div> <div>The Water Wrangler program includes a 12-hour training program that spans four sessions and covers Water 101, Utility Operations, Water Resources and Conservation, and Outreach Education. After completing Phoenix Water Wrangler Institute, participants receive a Certificate of Participation and a shirt. In addition, they will get opportunities to serve as community representatives at local events, public meetings, and City of Phoenix programs. </div> <div> <br> </div> <div>Periods of drought are common in the desert southwest, sometimes enduring for decades. To be part of the solution, community members must adapt to the desert lifestyle and do their part to be water smart. Through information sharing and community engagement, the Phoenix Water Wrangler Institute will activate water conservation for the benefit of everyone in our community.  </div> <div> <br> </div> <div>To apply, <a href="/waterservices/waterwrangler" target="_blank"><strong>submit an online application</strong></a> by Jan. 31 for the virtual training.  </div> <div> </div> <div>These are the requirements to participate:  <br></div> <div> <ul> <li>Volunteers who are at least 18 years or older<br></li> <li>A high school graduate/GED equivalent, or higher</li> <li>An excellent communicator  </li> <li>Able to fully complete pre-service, required training</li> <li>Comfortable with public speaking, familiar with community development, and experienced in collaborating across diverse groups</li> <li>Creative, responsible, flexible, and self-motivated </li> <li>Passionate about learning and promoting water conservation and sustainability in our desert city<br></li> </ul> </div> <div> <strong>Where:</strong> Virtual via WebEx (or another digital platform).<br></div> <div> <br> </div> <div> <strong>When:</strong> Trainings are on Thursday evenings starting February 16 to March 9. Volunteer opportunities range across weekdays, weekday evenings, and weekends.</div> <div> <br> </div> <div> <strong>Deadline:</strong> Registration for the Spring 2023 cohort is now open until January 31, 2023. All four training sessions are required to complete the program.<br></div> <div> <br> </div> <div> <strong>Apply:</strong> <a target="_blank" href="https://phoenix.gov/waterwrangler"><strong>phoenix.gov/waterwrangler</strong></a>  <br></div> <div>  </div> <div>Media Contact:   <br></div> <div>Angela Serda  </div> <div>Public Information Specialist   </div> <div>Cell: (623) 499-8919 (call or text)  </div> <div>Email: <a target="_blank" href="mailto:angela.serda@phoenix.gov"><strong>angela.serda@phoenix.gov</strong></a><strong>  </strong></div> <div>   <br></div> <div>Volunteer Program Contact:   <br></div> <div>Emilie Brown<br></div> <div>Water Resource Specialist </div> <div>Phone: 602-495-5653</div> <div>Email:  <a target="_blank" href="mailto:emilie.brown@phoenix.gov"><strong>emilie.brown@phoenix.gov</strong></a><br></div> <p> <br> </p> </html></div>https://www.phoenix.gov/waterservicesNewswater-services
Fourth Annual Stormwater Awareness Week Kicks Off January 23 https://www.phoenix.gov/newsroom/water-services/2628Water Services1/13/2023 9:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/2628/SAW_News_Room_749x421.jpgFourth Annual Stormwater Awareness Week Kicks Off January 23 <div class="ExternalClass531A6E3FA23D467DB80D3ED08AC1A00E"><html> <div>​Phoenix Water is kicking off 2023 with a focus on stormwater pollution prevention for the fourth annual Stormwater Awareness Week from Jan. 23 to 29, 2023. Stormwater Awareness Week is an annual regional effort to teach simple everyday actions to reduce stormwater pollution.<br></div> <div> <br> </div> <div>Stormwater in Phoenix is NOT treated like the wastewater leaving your kitchen, laundry appliances, sinks, showers, or toilets. Stormwater collects pollutants as it flows over rooftops, gutters, parking lots, driveways, and other paved surfaces. Chemicals, trash, yard, and pet waste also contaminate stormwater. The polluted stormwater flows into storm drains, rivers, washes, and retention basins. </div> <div> <br> </div> <div>"Stormwater Awareness Week encourages our community members to take everyday actions to help protect the quality of our water,” said Jennifer Calles, Deputy Water Services Director. “With our separate systems for stormwater and wastewater, it’s important to remember that stormwater doesn’t get treated and flows directly to nearby washes and retention basins, infiltrating the soil, making it imperative that we work daily to keep our water system clean.”</div> <div> <br> </div> <div>Since the campaign's initial launch in 2019, more Valley municipalities and government agencies have participated in the week-long event. Be on the lookout for billboards, social media posts, and radio ads promoting Stormwater Awareness Week, encouraging the public to get involved by attending the virtual workshop or taking steps to reduce stormwater pollution. The <a target="_blank" href="https://cityofphoenix.webex.com/mw3300/mywebex/default.do?nomenu=true&siteurl=cityofphoenix&service=6&rnd=0.2616472578707476&main_url=https://cityofphoenix.webex.com/ec3300/eventcenter/event/eventAction.do?theAction%3Ddetail%26%26%26EMK%3D4832534b000000052937690e9df6e5e08dd8179a957d45e3820316a86ade338625a3ca27b262cac2%26siteurl%3Dcityofphoenix%26confViewID%3D247501052156355566%26encryptTicket%3DSDJTSwAAAAUVj5brNxggMBtW-F3Tx7P61kMiHHiJHrtrxW_XhcSP1g2%26"><strong>virtual workshop</strong></a> is scheduled for Wednesday, Jan. 25, at noon to discuss the City’s Stormwater Management Program and our activities to reduce stormwater pollution. Attendees are required to<a target="_blank" href="https://cityofphoenix.webex.com/mw3300/mywebex/default.do?nomenu=true&siteurl=cityofphoenix&service=6&rnd=0.2616472578707476&main_url=https://cityofphoenix.webex.com/ec3300/eventcenter/event/eventAction.do?theAction%3Ddetail%26%26%26EMK%3D4832534b000000052937690e9df6e5e08dd8179a957d45e3820316a86ade338625a3ca27b262cac2%26siteurl%3Dcityofphoenix%26confViewID%3D247501052156355566%26encryptTicket%3DSDJTSwAAAAUVj5brNxggMBtW-F3Tx7P61kMiHHiJHrtrxW_XhcSP1g2%26"><strong> register</strong></a><strong> </strong>in advance to participate. Additionally, a survey is sent out to residents to measure their knowledge about the subject and determine the educational focus for the year. <br></div> <div> </div> <div>Simple actions to reduce stormwater pollution include: </div> <div><ul><li>Properly disposing of trash, recyclables, and chemicals like detergent, paint, medications, etc. </li><li>Recycling motor oil and maintaining your vehicle to prevent leaks </li><li>Cleaning up after your pet</li><li>Using lawn chemicals sparingly and always following manufacturers’ directions </li><li>Properly disposing of leftover paint and household chemicals at a household hazardous waste event </li><li>And please remember - only rain in the storm drain </li></ul></div> <div>To learn more about the City of Phoenix Water Services Department Stormwater Awareness Week and what you can do as an individual or business to prevent stormwater pollution, please visit <a href="/waterservices/envservices/stormwater-program" target="_blank"><strong>phoenix.gov/stormwater. </strong></a><br></div><div style="text-align:center;"><strong> - 30 - </strong><br></div> ​<div>Angela Serda<br></div><div>Public Information Specialist<br></div><div>Phoenix Water Services Dept.</div><div>Office: 602-262-5060</div><div>Cell: 623-499-8919</div><div><a target="_blank" href="mailto:angela.serda@phoenix.gov"><strong>angela.serda@phoenix.gov</strong></a><br></div> <br></html></div>https://www.phoenix.gov/waterservicesNewswater-services
Water Forum to Discuss Colorado River Shortage Challengeshttps://www.phoenix.gov/newsroom/water-services/2579Water Services11/28/2022 8:03:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/2579/NRWSD_CO_River_BOR_749w.jpgWater Forum to Discuss Colorado River Shortage Challenges<div class="ExternalClassBD5D769060BC4F028402DC79552F3F17"><html> <div>The City of Phoenix is gathering a group of water experts to discuss how the southwest can thrive in a future with significantly less Colorado River water.<br></div> <div> <br> </div> <div>The forum participants are some of the most knowledgeable professionals in the industry. They will use their expertise to answer difficult questions about how these water challenges will impact cities and share complex strategies for conservation and sustainable growth.</div> <div> <br> </div> <div>The moderator will be Cynthia Campbell, Phoenix’s Water Resources Management Advisor.</div> <div> <br> </div> <div> <strong>What: </strong>Water Forum | Colorado River Shortage </div> <div> <strong>When:</strong> Monday, Dec. 5 | 10 a.m. to Noon</div> <div> <strong>Where:</strong> Burton Barr Central Library | College Depot Auditorium​ | 1221 N. Central Ave.- 2nd Floor<br></div><div>View online: phoenix.gov<br></div> <div> <strong>Who </strong>(invited): <br></div> <div> <ul> <li>J.C. Davis, Enterprise Conservation Division, Southern Nevada Water Authority</li> <li>Grady Gammage Jr., Senior Research Fellow, Kyl Center for Water Policy at Morrison Institute</li> <li>Terry Goddard, President, Central Arizona Water Conservation District (CAWCD)</li> <li>Sarah Porter, Director, Kyl Center for Water Policy</li> <li>Warren Tenney, Executive Director, Arizona Municipal Water Users Association</li> <li>Carol Ward, Deputy Assistant Director, Arizona Department of Water Resources</li> </ul> </div> <div> <strong>​Why:</strong> The Colorado River shortage presents new challenges for the City of Phoenix. But the Phoenix Water leadership team is committed to finding solutions to ensure they can deliver reliable, high-quality water to future generations.<br></div> <div> <br> </div> <div>Media Contact:</div> <div>Michael Gertzman</div> <div>Senior Public Information Officer </div> <div>Phoenix Water Services Dept.</div> <div>Mobile: 602-245-4143</div> <div>Office: 602-534-1209</div> <div> <span style="background-color:window;color:windowtext;font-size:10pt;"> <a href="mailto:michael.gertzman@phoenix.gov" target="_blank"> <strong>michael.gertzman@phoenix.gov</strong> </a>​<br></span> </div> <div> <span style="background-color:window;color:windowtext;font-size:10pt;"> <br> </span> </div> <div>Athena Sanchez<br></div> <div>Public Information Officer</div> <div>Phoenix Water Services Dept.<br></div> <div>Mobile: 602-621-0507</div> <div>Office: 602-261-8681</div> <div> <a href="mailto:athena.sanchez@phoenix.gov" target="_blank"> <strong>athena.sanchez@phoenix.gov</strong> </a> <br> </div> <p> <br> </p> </html></div>https://www.phoenix.gov/waterservicesNewswater-services