​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​ Phoenix Water Services Employmen​tMake a living. Make a difference.

Current Job Openings
with Water Services​​​​

The City of Phoenix is currently hiring for multiple vacancies within the Water Services Department, including:

Water Services Hiring Event - Friday, May 26, 2023
Desert West Community Center - 6501 W Virginia, Phoenix
8:00am - 3:00pm

The City of Phoenix Water Services Department (WSD), Customer Services Division (CSD) is seeking dedicated Full-Time and Part-Time Customer Service Representatives (CSRs) for the Customer Contact Center. Our CSR team is frequently the first point of contact for City of Phoenix customers. CSRs play a vital role answering and resolving service-related questions and issues involving water services.

CSRs perform a variety of tasks while learning the full range of job duties including, but not limited to, assisting customers with starting and stopping water service, assisting customers in understanding and verifying charges on their city services bill, completing bill adjustments, and issuing fieldwork orders when needed. Individuals in this position will also interpret billing system information from field staff to resolve customer-billing concerns with additional follow-up assistance.​

Job Titles for this Hiring Event:

Utilities Service Specialists*Water:
Job ID 50330
Salary: $41,454 - $52,728
Deadline to Apply: May 22, 2023​

Utilities Service Specialist:​
Job ID 50330 
Salary: $39,645 - $50,149
Deadline to Apply: May 22, 2023​


​Water Services Operations & Maintenance Technician*SCBA (Underfill Opportunities Available)
Job ID 50354
Operations & Maintenance Technician: $48,797 - $64,771
Operations & Maintenance Technician*SCBA: $50,856 - $64,771
Operations & Maintenance Technician Trainee (NC) (Underfill): $41,475 - $55,328 
Deadline to Apply: May 30, 2023

The City of Phoenix Water Services Department is seeking experienced, motivated, and success-oriented Operations & Maintenance Technicians to operate and maintain pumps and mechanical equipment at water or wastewater plants, pumping stations, and remote sites. Our employees are engaged in multiple aspects of treatment plant operation, treatment system operation, regulatory compliance, and environmental stewardship. Operations & Maintenance Technicians work with and around chemicals, effluent or similar solutions using personal protective equipment, including self-contained breathing apparatus (SCBA).  Employees in the Operations & Maintenance Technicians*SCBA assignment are required to obtain and maintain additional certifications as required by Occupational Safety and Health Administration standards.

Candidates have the opportunity to underfill as an Operations & Maintenance Technician Trainee (NC). Trainees go through a 12-month program to learn environmental stewardship, regulatory compliance, and generalized theory associated with the operations and maintenance of the City's water and wastewater treatment plants and remote facilities. Training occurs in on-the-job and classroom settings. Upon successful completion of the 12-month training program, trainees promote to the position of Operations and Maintenance Technician.

Apply now>​

Water Services Construction Project Specialist (Principal Engineering Technician)
Job ID 50532
Salary: $58,032 - $88,379
Deadline to apply: May 25, 2023

The Water Services Department is hiring a Principal Engineering Technician. This position performs project management, technical, and construction review for Capital Improvement Projects in the Water Services Department. Projects may include water line replacement, fire hydrant repair, and water valve replacement. Work is performed under the supervision of a Project Coordinator.​

Apply now>​

​Water Services Operations Analyst
Job ID 50527
Salary: $49,878 - $76,107
Deadline to apply: May 25, 2023

The Operations Analyst provides professional level administrative and technical support and manages complex projects supporting various Water Meter Division programs. Responsibilities include evaluating operational opportunities such as managing systems, staffing levels and patterns, and preparing written recommendations for changes and/or improvements; writing and/or editing manuals for uniform use of new or revised procedures and policies including development of training materials; assisting in the implementation of new or upgraded technology including writing test scripts and conducting User Acceptance Testing; organizing, verifying, and preparing operational reports; utilizing workforce management systems to run distributions, forecasting and scheduling; and assisting with identifying and resolving technical/equipment challenges. This position requires the exercise of independent judgment in carrying assignments through to completion, and involves substantial contact with management, other City employees and outside regulatory agencies.

Apply now>​​​

​Business Intelligence Analyst/Programmer (Information Technology Analyst/Programmer III)
Job ID 50313
Salary: $70,969 - $107,910
Deadline to apply: May 24, 2023

We are seeking a highly skilled and experienced Business Intelligence Analyst/Programmer (Information Technology Analyst/Programmer III) to join our team. The ideal candidate will have extensive experience with data modeling for business intelligence, reporting, and analytics.

Utilizing their knowledge of Business Intelligence and reporting methodologies, data architectures, and broad technology backgrounds, the Business Intelligence Analyst/Programmer will be responsible for:

  • Supporting Business Intelligence and Reporting development, data analysis, report object design, and ELT business rules and programming.
  • Implementing and testing new development efforts.
  • Performing data modeling.
  • Performing quality assurance analysis to ensure customers’ availability, response time, and data quality expectations are met.
  • Working with the business units and on cross-functional teams to onboard new data and develop dashboard level security for user groups.
  • Continuously improving current processes.
  • Supporting the continued evolution and effective use of the BI Infrastructure.

Apply now>​

Senior Water and Wastewater Treatment Plant and Remote Facilities Operator (Senior Utility Operator*SCBA)
Job ID 50353
Salary: $57,741 - $77,875
Deadline to apply: May 25, 2023

Senior Water and Wastewater Treatment Plant and Remote Facilities Operators (Senior Utility Operators*SCBA) operate and maintain water/wastewater treatment processes and equipment to control flow, process water, wastewater sludge, and maintain effluent quality well pumps and booster stations. This position involves water/wastewater system operation and/or providing routine maintenance in support of the system needs and serves as a lead role responsible for handling complex operation and maintenance issues. Senior Utility Operators also have the ability to lead teams and work independently with minimal instruction.

Multiple Senior Utility Operator*SCBA positions are currently open at:

24th St. Water Treatment Plant, located at 6202 N. 24th St., Phoenix
Val Vista Water Treatment Plant, located at 3200 W. McDowell Rd., Mesa

Apply now>​

​Water Services Administrative Assistant I
Job ID 50037
Salary: $45,344 - $68,868
Deadline to apply: May 24, 2023

​The Water Production Division is seeking a qualified, energetic, dedicated professional to join their team as an Administrative Assistant I to handle a variety of administrative duties reflecting the business needs of the Division. This position may supervise clerical or technical personnel performing a variety of tasks or gathering information, performing statistical analyses, studying administrative problems, and developing improved systems, procedures, and forms. Contact with the public is an important element of the job in some positions. Work requires the use of initiative and judgment and is performed under the general direction of a department, assistant department, or division head. Performance is evaluated from written reports and results achieved. 

Apply now>​​​​

​Capital Program Financial Manager (Accounting Supervisor)
Job ID 50531
Salary: $70,969 - $107,910 
Deadline to apply: May 24, 2023

​This position will lead a team that will support and collaborate with Water and Wastewater Engineering divisions and other city departments using a variety of reports and data to assess funding requirements and level of appropriation and assure a responsible and balanced financial strategy. The position will also provide advanced expertise on special projects such as related deployment of technology tools and program cash flow projections. Responsibilities include supervising professional level accounting staff; directing a wide range of fiscal accounting studies, analyses and reports; advising on accounting and financial practices and technical procedures related to the CIP while maintaining the integrity of the City’s financial systems. The Accounting Supervisor has considerable latitude to exercise professional discretion within the parameters of General Accepted Accounting Principles and the City’s ordinances, rules, regulations, policies, procedures, and other guidelines.​

Apply now>​​​​​

How to Apply for a Job with Phoe​nix Water Services

Thank you for your interest in employment with the Phoenix Water Services Department. Follow these simple steps to begin the application process. 

  1. Once you've identified a job opportunity,please take note of the Job Title and Job ID number. This is how you will locate the job posting in the City of Phoenix HR Connection Center (employment and application portal).
  2. Click the "Apply Now" button.  You will be redirected to HR Connection, where you can create an account if you don't already have one. Once logged in, enter the Job Title or Job ID number in the search field.
  3. Review the full job description and pay special attention to the MINIMUM QUALIFICATIONS and HOW TO APPLY sections. They explain the evaluation process and tell you exactly what qualifications and documentation are required.
  4. Submit your application along with your resume and cover letter before the job post expires. Applicants should receive a notice within two weeks after the recruitment has closed to let you know if you made the eligible-for-hire list. This list is a compilation of all qualified applicants from which departments can select candidates to interview.​

Graphic that says Ready Set Apply ​​