​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​ Phoenix Water Services Employmen​tMake a living. Make a difference.

Current Job Openings
with Water Services​​​​

Supplies Clerk II 
Job ID 52344

Pay and Hiring Range: $18.60 to $28.86 per hour.

Deadline to Apply: December 14, 2023

Supply Clerks II*U2's  perform manual and clerical work in the requisition, receipt, inspection, storage, issuance, and purchase of supplies. Responsibilities include handling minor maintenance and/or repair of a variety of supplies, parts, and equipment including pick-up and delivery. This position may lift arms above shoulder level to stock and readjust shelves, and bend or stoop continually over time to unpack, unload, or shelve items. Some positions may exercise supervisory duties in the absence of the assigned supervisor. Candidates must be able to adjust to and maintain compliance with changes in business procedures.

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Water & Wastewater Development Planning Manager (Civil Engineer III)
Job ID 52471

Hiring Range: $93,121.60 - $118,193.60 annually. 
Pay range: $93,121.60 - $131,040.00 annually.

Deadline to Apply: December 6, 2023

The Water Services Department (WSD) is seeking a Development Planning Manager (Civil Engineer III) with experience in the following area: water/wastewater and fire flow engineering to provide technical support on private development driven infrastructure projects, or water/wastewater modeling, infrastructure master planning and developments to provide technical support on City-wide infrastructure needs and water/wastewater Capital Improvement Projects (CIP).

This position is with the Water Planning Division Development Planning Team which includes the Development Group and the Planning Group. Depending on the candidates’ background, this position may be placed in the Development Group or the Planning Group, reporting to the Development Planning Team Leader. ​

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Water Services Customer Contact Center Supervisor II
Job ID 52512

Pay Range: $55,806.40 to $100,235.20 annually.
Hiring Range: $55,806.40 to $86,590.40 annually.

Deadline to Apply: December 13, 2023

The Water Services Department ​is seeking a Water Services Customer Contact Center Supervisor II. The Water Services Contact Supervisor II is responsible for all the customer contact center operations. Water Services Customer Contact Center Supervisor II is a working supervisor position that includes taking escalated customer concerns, actively supporting team members via phone, email, messaging and in person.

Water Customer Services Supervisor II responsibilities include:
  • Performance management, scheduling, ensuring compliance within all policies and procedures.
  • Successfully plan the work of employees, lead, coach, and evaluate teams.
  • Managing employees who staff the customer contact center that includes: Billing inquiries where employees provide general account information to the public; resolving customer issues, taking a high volume of questions from the public; establishing new city services accounts; researching and responding to customer inquiries.

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Laboratory Technician - Process Laboratory
Job ID 52443

Pay Range: $21.02 - $34.25 per hour.
Hiring Range: $21.02 - $25.56 per hour.

Deadline to Apply: December 6, 2023

The Water Services Department (WSD) is seeking a Laboratory Technician to join the Laboratory Services Section of the Environmental Services Division. In this role you are responsible for monitoring water quality for inorganic and organic constituents in order to optimize plant processes and maintain regulatory requirements. You will be engaged in the physical, chemical, microbiological, or process-related analyses of wastewater samples in accordance with quality assurance/quality control (QA/QC) policies and procedures.

The position is with our Process Control section of the laboratory at our 91st Ave Wastewater Treatment Plant Laboratory, located at 5615 S. 91st Ave., Tolleson, AZ 85383. The hiring process will consist of one round of interviews. If selected, candidates will be invited to a lab tour with the hiring manager at the 91st Ave process control laboratory to observe the laboratory, samples, and equipment used. After training has been completed, the work schedule for this position will be four 10-hour days per week, including rotating coverage for either Saturdays or Sundays, 6am-4:30pm. (NOTE: Due to the nature of this position in analyzing samples in support of a wastewater treatment plant operation that is active 24/7/365, weekend work is required.) Holidays are covered on rotation by all analysts in the section.

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Payroll Assistant (Human Resources Aide)
Job ID 52507

Pay Range: $18.60 to $36.84 per hour.
Hiring Range: $18.60 to $30.31 per hour.

Deadline to Apply: December 11, 2023

The City of Phoenix is currently seeking Human Resources Aides to fill vacancies as Payroll Assistants in the following departments: Police, Fire, and Water. Human Resources Aides perform paraprofessional, technical, and specialized administrative work in one or more functional areas of human resources, including recruiting and selection, employee development, human resources records, drug and alcohol testing programs, employee leave, and industrial programs, reading, interpreting, and explaining HR-related policies and procedures, and other human resources-related functions.

As a Payroll Assistant, duties include processing payroll and personnel transactions; performing routine research and producing written reports, emails and other correspondence; reviewing payroll data and payroll action forms for accuracy and proper approvals; organizing electronic and paper payroll records in a secure and confidential manner; providing internal and external customer service; and responding to queries about payroll-related issues. Depending on the department, the position may supervise staff that processes payroll and personnel transactions. Although the Human Resources Aide classification exists across multiple departments within the City of Phoenix, the duties and position may differ in each department.​

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Environmental Services Supervisor - Chief Water Quality Inspector
Job ID 52365

Pay Range: $63,044.80 - $93,121.60 annually.
Hiring Range: $63,044.80 - $80,454.40 annually.

Deadline to Apply: December 6, 2023

The Environmental Services Supervisor (Chief Water Quality Inspector) performs supervisory and technical work in the Water Services Department's pretreatment group including the industrial pretreatment program and commercial inspections sections and supervises senior water quality inspectors and water quality inspectors. The incumbent will monitor industrial and commercial customer compliance with pretreatment requirements and recommend enforcement actions to the Pretreatment Compliance Coordinator, and serves as a liaison to various City departments, private contractors and other government agencies providing training and public outreach.

Duties may include:
  • overseeing industrial pretreatment permits and facility inspections;
  • assisting with and/or leading complex permit writing and determination evaluations;
  • conducting complex facility inspections and managing compliance for facilities;
  • utilizing various databases for workload oversight;
  • reviewing engineering plans for pretreatment devices;
  • investigating sanitary sewer overflows and illicit discharges;
  • responding to customer inquiries;
  • training staff on a variety of competencies;
  • presenting to the public and work groups on diverse topics; and ensuring City compliance with federal and state requirements.

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How to Apply for a Job with Phoe​nix Water Services

Thank you for your interest in employment with the Phoenix Water Services Department. Follow these simple steps to begin the application process. 

  1. Once you've identified a job opportunity,please take note of the Job Title and Job ID number. This is how you will locate the job posting in the City of Phoenix HR Connection Center (employment and application portal).
  2. Click the "Apply Now" button.  You will be redirected to HR Connection, where you can create an account if you don't already have one. Once logged in, enter the Job Title or Job ID number in the search field.
  3. Review the full job description and pay special attention to the MINIMUM QUALIFICATIONS and HOW TO APPLY sections. They explain the evaluation process and tell you exactly what qualifications and documentation are required.
  4. Submit your application along with your resume and cover letter before the job post expires. Applicants should receive a notice within two weeks after the recruitment has closed to let you know if you made the eligible-for-hire list. This list is a compilation of all qualified applicants from which departments can select candidates to interview.​

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