Water and Sewer Rates and Charges

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Proposed Water Rates

Phoenix Water Services is proposing a 6.5% water rate increase spread out over a two-year period. The proposed rate increase for the average single family residential customer will equal to approximately $2.40 a month or 8 cents per day, which is still among the lowest in the nation.

The rate increase would provide funding for resources needed to invest in rehabilitation and replacement of water pipes, treatment plants, pumps, reservoirs, and wells that ensure reliable delivery of the city's drinking water. If you have a question or comment about the department's rate increase, please email watersmart@phoenix.gov. 


 

The City of Phoenix wants to hear what you think about Phoenix Water services. 

Phoenix Water Rate Increase Survey
Encuesta sobre el aumento de la tarifa del agua en Phoenix
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General Information

​Phoenix Water Rates Notice of Intention
TII Subcommittee ReportPhoenix Water Rates Financial Report
Proposed Water Rate Schedule​


Proposed Water Rate FAQ's
​​Proposed Water Rates FAQ's (Español)
​​​
 
Water Rate Bill Estimator



​Community Meetings​

In case you missed a Virtual Public Meeting, watch the recordings to learn why the City of Phoenix Water Services Department is recommending a water rate increase. Learn more about the rate setting process, including the capital improvement programs and financial plans of the city's water utility. ​

Proposed Water Rate Increase Virtual Public Meeting​
Reunión pública virtual sobre el aumento propuesto a la tarifa del agua


Please email watersmart@phoenix.gov with any questions/comments.

Current Water & Sewer Rates

With shortages looming on the Colorado River, Phoenix Water must build the infrastructure needed to pump and move alternative water supplies to portions of our distribution system normally served with Colorado River water.​

​​The water rates in Phoenix have three main components: the monthly fixed service charge, volume (usage) charges and environmental charges. 


Current Rate Schedule effective February 2020 (PDF)​​

Monthly Service Charge

The fixed monthly service charge includes six (6) units of water (4,488 gallons) each month during the period from October through May, and ten (10) units of water (7,480 gallons) during the period from June through September. The service charge varies depending upon your meter size and whether you receive service inside or outside the city. Below is the service charge schedule for the current rates. All charges are subject to applicable sales taxes.

Learn more about taxes and other service charge related fees and download a tax and fee information sheet (PDF) ​

Monthly Service Charge (Effective February 1, 2020)
Meter Size​ Inside City Outside City

5/8"

$4.64

$6.96

3/4"

$6.03

$9.05

1"

$8.81

$13.22

1 1/2"

$15.77

$23.66

2"

$24.13

$36.20

3"

$43.62

$65.43

4"

$71.46

$107.19

6"

$141.06

$211.59

​​​​​

​Water Volume Charges

Volume charges vary with the seasons and are assessed on water usage above the allowance amount included in the fixed monthly service charge. The amount a customer is charged for volume is based on metered consumption, and also varies depending upon whether you receive service inside or outside the city. The volume charge is highest in the summer months (June, July, August, and September) lowest in the winter months (December, January, February and March) and are priced in between during spring and fall months (April, May, October, and November). Below is the volume charge schedule for the rates effective February 1, 2020. 

Volume Charges In Excess of Use Included with Monthly Service Charge (Effective February 1, 2020)
Season Inside City Outside City
Low Season (Dec., Jan., Feb., March)

$3.20

$4.80
Medium Season (April, May, Oct., Nov.)

$3.73

$5.60
High Season (June, July, Aug., Sept.)

$4.09

$6.14

These rates include a raw water charge of 0.42 inside the city and 0.63 outside the city.​​


Environmental Charges

Environmental charges are assessed on each unit used and vary depending upon whether you receive service inside or outside the city. Environmental charges are levied as part of the cost to implement unfunded regulations created by the U.S. Environmental Protection Agency, the Arizona Department of Environmental Quality, or the Maricopa County Department of Environmental Services. Below is the environmental charge schedule for the rates effective February 1, 2020.

Environmental Charges, Cost Per Unit (1 Unit = 748 gallons) (Effective February 1, 2020)​
Note Inside City Outside City
Applied to all usage

$0.62

$0.93


Learn more about taxes and other service charge related fees and download a tax and fee information sheet (PDF).​


2018 Water Rate Information​

Water Rate Increase Fact Sheet (PDF)                                   

​

Sewer Charges

Your monthly sewer charge is based on a calculation of  a percentage of the average water billed for January through March on your city services bill. 

Download a listing of sewer service charges by user category (PDF)​​ to see the sewer charges that apply to the various types of customers and also the percentage of measured water use used for calculation of sewer charges.

Learn more about taxes and other service charge related fees and download a tax and fee information sheet (PDF).

Learn How to Lower your Monthly Sewer Charge

The best way to lower your monthly sewer charge is to use less water during January through March. To learn about ways to use less water, indoors and outdoors, request literature from the Phoenix Water Conservation Office.

​If you own and maintain a swimming pool, another way to lower your sewer and your water charges when you refill the pool, is to do so when the water rates are at their lowest. If you do refill the pool during the months of January, February or March billing cycles, complete and submit a Request for Sewer Fee Review to request an adjustment to the measure​d water consumption used for calculation of your sewer charges.  The 2021 sewer appeal process ends 60 days after the July 2021 billing period and is now closed for 2020. Please note, the 2021 sewer appeal will be for 2021 January, February and March billing cycles only.  Sewer adjustments will not be made for prior years.​ 


 

Learn How to Reduce your Monthly Water Charges

  • Limit your water usage to the allowance amount in the monthly base fee to reduce your costs. The monthly residential water base fee of $4.64 for customers with a 5/8" meter includes 4,488 gallons of water monthly from October through May and 7,480 gallons from June through September. If you use this amount or less, volume charges will not apply; however, environmental charges are assessed to all consumption. 

  • Use low water use plants and drip irrigation to reduce your water consumption. About 50% of water used in a typical residential home is for
    outdoor landscaping or swimming pools.

  • Reduce your consumption in January, February and March of each year and you could reduce your annual sewer costs. Your monthly sewer charge is
    calculated on your water usage in those months.​

Learn How to Read Your City Services Bill

 ‭(Hidden)‬ Junkyard



 

How Will the Rate Increase Affect the Water Portion of My City Services Bill?

These rate increases roughly translate into a monthly increase of $2.37 in 2020 for the average residential water customer. 

Phoenix water rates contain a generous "allowance" of water that is included each month in the fixed charge. For those that keep their water consumption within this allowance, average monthly bills will increase by only an additional 83¢ per month in 2020. Phoenix water bills rank as among the most affordable in the country.*  


old table 1

​VOLUME CHARGES
 (Effective March 1, 2017)

In excess of use included with the monthly service charge

Seasons

Inside City

Outside City

Low Season:
Dec., Jan., Feb., March

$3.09

$4.64

Medium Season:
April, May, Oct., Nov.

3.63

5.45

High Season:

June, July, Aug., Sept.

4.08

6.12


 

old table 2

MONTHLY SERVICE CHARGE
(Effective March 1, 2017)

Meter Size​

Inside City

Outside City

5/8"

$5.50

$8.25

3/4"

5.56

8.34

1"

5.61

8.42

1 1/2"

6.04

9.06

2"

6.57

9.86

3"

20.23

30.35

4"

22.56

33.84

6"

24.60

36.90


 

old table 3

ENVIRONMENTAL CHARGES
(Effective March 1, 2017)
Cost Per Unit (1 Unit = 748 gallons)​

Note

Inside City

Outside City

Applied to all usage

$0.28

$0.42