Water and Sewer Rates and Charges

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Visit our 2023 Proposed Water and Wastewater Rate webpage for more information about the new rates discussed below​.

Current Water Rates

Phoenix Water is working on numerous water related projects to ensure all customers will have access to safe, clean and reliable drinking water for generations to come. These improvements will help keep water moving to homes and businesses even during water shortages along the Colorado River.

​​The water rates in Phoenix have three main components: the monthly fixed service charge, volume (usage) charges and environmental charges. ​

Below is a link to the current rate schedule, effective March 1, 2024. Below that link is the future rate schedule that was approved by the Phoenix City Council on June 28, 2023. That rate schedule goes into effect March 1, 2025. ​​

Water Rate Schedule Effective March 1, 2024​Water Rate Schedule Effective March 1, 2025​

Monthly Service Charge

The fixed monthly service charge now includes five (5) units of water (3,740 gallons) each month during the period from October through May, and eight (8) units of water (5,984 gallons) during the period from June through September. The service charge varies depending upon your meter size and whether you receive service inside or outside the city. Below is the service charge schedule for the rates effective October 1, 2023. All charges are subject to applicable sales taxes. The service charge does not change in March 2024. 

Learn more about taxes and other service charge related fees, including the Stormwater Excise Tax ​and download a tax and fee informati​on sheet (PDF).

Monthly S​ervice Charge 
(Effective October 1, 2023​​​ - No change in March 2024)

Meter Size​

Inside City

Outside City










1 1/2"















​​​​​Water Volume Charges

Volume charges vary with the seasons and are assessed on water usage above the allowance amount included in the fixed monthly service charge. The amount a customer is charged for volume is based on metered consumption, and also varies depending upon whether you receive service inside or outside the city. The volume charge is highest in the summer months (June, July, August, and September) lowest in the winter months (December, January, February and March) and are priced in between during spring and fall months (April, May, October, and November). Below is the volume charge schedule for the rates effective March 1, 2024. 

Volume Charges In Excess of Use Included
with Monthly Service Charge
(Effective March 1, 2024)


Inside City

Outside City

Low Season (Dec., Jan., Feb., March)



Medium Season (April, May, Oct., Nov.)



High Season (June, July, Aug., Sept.)



These rates include a raw water charge of 0.81 inside the city and 1.22 outside the city.​​

Environmental Charges

Environmental charges are assessed on each unit used and vary depending upon whether you receive service inside or outside the city. Environmental charges are levied as part of the cost to implement unfunded regulations created by the U.S. Environmental Protection Agency, the Arizona Department of Environmental Quality, or the Maricopa County Department of Environmental Services. Below is the environmental charge schedule for the rates effective October 1, 2023.

Unit Environmental Charges, Cost Per
(1 Unit = 748 gallons) (Effective October 1, 2023 -No change in March 2024.)​


Inside City

Outside City

Applied to all usage



Learn How to Reduce your Monthly Water Charges

  • Limit your water usage to the allowance amount in the monthly base fee to reduce your costs. The monthly residential water base fee of $4.64 for customers with a 5/8" meter includes five (5) units (3,740 gallons) of water monthly from October through May and eight (8) units (5,984 gallons) from June through September. If you use this amount or less, volume charges will not apply; however, environmental charges are assessed to all consumption. 

  • Use low water use plants and drip irrigation to reduce your water consumption. About 50% of water used in a typical residential home is for outdoor landscaping or swimming pools.

  • Reduce your consumption in January, February and March of each year and you could reduce your annual​ sewer costs. Your monthly sewer charge is calculated on your water usage in those months.​​​

Need assistance with paying your bill? 

Learn How to Re​ad Your City Services Bill

Aprende a l​eer tu factura​​​​​

Current Sewer Rates

Your monthly sewer charge is based on a calculation of  a percentage of the average water usage for the January through March billing cycle reflected on your city services bill. 

Download a listing of sewer service charges b​y user category (PDF)​​ to see the sewer charges that apply to the various types of customers and also the percentage of measured water use used for calculation of sewer charges.

Learn more about taxes and other service charge related fees, including the Stormwater Excise Tax and download a tax and fee informati​on sheet (PDF).

Learn How to Reduce your Monthly Sewer Charge

The best way to lower your monthly sewer charge is to use less water during January through March. To learn about ways to use less water, indoors and outdoors, request literature from the Phoenix Water Conservation Office.

For Swimming Pool Owners

​If you own and maintain a swimming pool, another way to lower your sewer and your water charges when you refill the pool, is to do so when the water rates are at their lowest. If you do refill the pool during the months of January, February or March billing cycles, please visit MyPHX311, select "Submit Documents - City Services Bill​" and select "Sewer Fee Review" from the pull down menu and fill out the online form.  Please note, any attachments must be in non-editable format such as PDF.  Photographs or screen-captures of documents are not acceptable. If you cannot use the online system, download the form here ​and submit it by mail. ​The sewer appeal process for 2024 is now open. Please note that the 2024 sewer appeal is for the January, February and March 2024 billing cycle.  Sewer adjustments cannot be made for prior years.​ 

Need assistance with paying your bill? 

Learn How to Read Your City Services Bill

Aprende a leer tu factura


 ‭(Hidden)‬ Junkyard


How Will the Rate Increase Affect the Water Portion of My City Services Bill?

These rate increases roughly translate into a monthly increase of $2.37 in 2020 for the average residential water customer. 

Phoenix water rates contain a generous "allowance" of water that is included each month in the fixed charge. For those that keep their water consumption within this allowance, average monthly bills will increase by only an additional 83¢ per month in 2020. Phoenix water bills rank as among the most affordable in the country.*  

old table 1


 (Effective March 1, 2017)

In excess of use included with the monthly service charge


Inside City

Outside City

Low Season:

Dec., Jan., Feb., March



Medium Season:

April, May, Oct., Nov.



High Season:

June, July, Aug., Sept.




old table 2


(Effective March 1, 2017)

Meter Size​

Inside City

Outside City










1 1/2"
















old table 3

(Effective March 1, 2017)
Cost Per Unit (1 Unit = 748 gallons)​


Inside City

Outside City

Applied to all usage




Water Rates

The 6.5% water rate increase (spread out over a year) was approved by the Phoenix City Council on March 17, 2021. ​

The first increase of 3% occurred in October 2021 and the second increase of 3.5 % occurred in March 2022. The rate increase for the average single-family residential customer will equal to appro​ximately $2.40 a month or 8 cents per day, which is still a​mong the lowest in the nation.

The rate increase provides funding for resources needed to invest in rehabilitation and replacement of water pipes, treatment plants, pumps, reservoirs, and wells that ensure reliable delivery of the city's drinking water.

If you have a question or comment about the department's rate increase, please email watersmart@phoenix.gov


General Information​​​

​Phoenix Water Rates Notice of Intention
TII Subcommittee ReportPhoenix Water Rates Financial Report
Proposed Water Rate Schedule​
Proposed Water Rate FAQ's
​​Proposed Water Rates FAQ's (Español)


Water Rate Bill Estimator

​2021 Community Meetings​

In case you missed a Virtual Public Meeting, watch the recordings to learn why the City of Phoenix Water Services Department is recommending a water rate increase. Learn more about the rate setting process, including the capital improvement programs and financial plans of the city's water utility. ​

Proposed Water Rate Increase Virtual Public​​ Meeting​
Reunión pública virtual sobre el aumento propuesto a la tarifa del agua

Please email watersmart@phoenix.gov with any questions/comments.