Water and Sewer Rates and Charges

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Water Rates

The 6.5% water rate increase (spread out over a year) was approved by the Phoenix City Council on March 17, 2021. ​

The first increase of 3% occurred in October 2021 and the second increase of 3.5 % occurred in March 2022. The rate increase for the average single-family residential customer will equal to appro​ximately $2.40 a month or 8 cents per day, which is still a​mong the lowest in the nation.

The rate increase provides funding for resources needed to invest in rehabilitation and replacement of water pipes, treatment plants, pumps, reservoirs, and wells that ensure reliable delivery of the city's drinking water.

If you have a question or comment about the department's rate increase, please email watersmart@phoenix.gov. 

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General Information​​​

​​Phoenix Water Rates Notice of Intention
TII Subcommittee ReportPhoenix Water Rates Financial Report
Proposed Water Rate Schedule​
Proposed Water Rate FAQ's
​​Proposed Water Rates FAQ's (Español)
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Water Rate Bill Estimator



​2021 Community Meetings​

In case you missed a Virtual Public Meeting, watch the recordings to learn why the City of Phoenix Water Services Department is recommending a water rate increase. Learn more about the rate setting process, including the capital improvement programs and financial plans of the city's water utility. ​

Proposed Water Rate Increase Virtual Public​​ Meeting​
 Reunión pública virtual sobre el aumento propuesto a la tarifa del agua


Please email watersmart@phoenix.gov with any questions/comments.
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Current Water & Sewer Rates

Phoenix Water is building new pipelines and pump stations to ensure all customers will have access to safe, clean and reliable drinking water for generations to come. These improvements will help to move water supplies during water shortages along the Colorado River.

​​The water rates in Phoenix have three main components: the monthly fixed service charge, volume (usage) charges and environmental charges. ​

Water Rate Schedule Effective October​ 1, 2021​​ Water Rate Schedule Effective March 1, 2022​

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Monthly Service Charge

The fixed monthly service charge includes six (6) units of water (4,488 gallons) each month during the period from October through May, and ten (10) units of water (7,480 gallons) during the period from June through September. The service charge varies depending upon your meter size and whether you receive service inside or outside the city. Below is the service charge schedule for the current rates. All charges are subject to applicable sales taxes.

Learn more about taxes and other service charge related fees and download a tax and fee information sheet (PDF) ​

Monthly Service Charge
(Effective March 1, 2022)
Meter Size​ Inside City Outside City

5/8"

$4.64

$6.96

3/4"

$6.03

$9.05

1"

$8.81

$13.22

1 1/2"

$15.77

$23.66

2"

$24.13

$36.20

3"

$43.62

$65.43

4"

$71.46

$107.19

6"

$141.06

$211.59

​​​​​

​Water Volume Charges

Volume charges vary with the seasons and are assessed on water usage above the allowance amount included in the fixed monthly service charge. The amount a customer is charged for volume is based on metered consumption, and also varies depending upon whether you receive service inside or outside the city. The volume charge is highest in the summer months (June, July, August, and September) lowest in the winter months (December, January, February and March) and are priced in between during spring and fall months (April, May, October, and November). Below is the volume charge schedule for the rates effective March 1, 2022. 

Volume Charges In Excess of Use Included
with Monthly Service Charge
(Effective March 1, 2022)
Season Inside City Outside City
Low Season (Dec., Jan., Feb., March)

$3.49

$5.24
Medium Season (April, May, Oct., Nov.)

$4.07

$6.11
High Season (June, July, Aug., Sept.)

$4.47

$6.71

These rates include a raw water charge of 0.42 inside the city and 0.63 outside the city.​​


Environmental Charges

Environmental charges are assessed on each unit used and vary depending upon whether you receive service inside or outside the city. Environmental charges are levied as part of the cost to implement unfunded regulations created by the U.S. Environmental Protection Agency, the Arizona Department of Environmental Quality, or the Maricopa County Department of Environmental Services. Below is the environmental charge schedule for the rates effective March 1, 2022.

Unit Environmental Charges, Cost Per (1 Unit = 748 gallons) (Effective March 1, 2022)​
Note Inside City Outside City
Applied to all usage

$0.62

$0.93
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2018 Water Rate Information​

(For historical background) 

Water Rate Increase Fact Sheet (PDF)

Hoja de Datos del Aumento de la ​​​Tarifa de Agua(PDF)

Water Rate Increase FAQs (PDF)​​

​Sewer Charges

Your monthly sewer charge is based on a calculation of  a percentage of the average water usage for the January through March billing cycle reflected on your city services bill. 

Download a listing of sewer service charges by user category (PDF)​​ to see the sewer charges that apply to the various types of customers and also the percentage of measured water use used for calculation of sewer charges.

Learn more about taxes and other service charge related fees and download a tax and fee information sheet (PDF).

Learn How to Lower your Monthly Sewer Charge

The best way to lower your monthly sewer charge is to use less water during January through March. To learn about ways to use less water, indoors and outdoors, request literature from the Phoenix Water Conservation Office.

​If you own and maintain a swimming pool, another way to lower your sewer and your water charges when you refill the pool, is to do so when the water rates are at their lowest. If you do refill the pool during the months of January, February or March billing cycles, please visit MyPHX311, select "Submit Documents - City Servies Bill" - Sewer Fee Review" and fill out the form.  Please note, any attachments must be in non-editable format such as PDF.  Photographs or screen-captures of documents are not acceptable. The sewer appeal process for 2022 is now closed. It ended 60 days after the July billing period.  Please note that the 2023 sewer appeal will be for the January, February and March 2023 billing cycle.  Sewer adjustments cannot be made for prior years.​ 

 

Learn How to Reduce your Monthly Water Charges

  • Limit your water usage to the allowance amount in the monthly base fee to reduce your costs. The monthly residential water base fee of $4.64 for customers with a 5/8" meter includes 4,488 gallons of water monthly from October through May and 7,480 gallons from June through September. If you use this amount or less, volume charges will not apply; however, environmental charges are assessed to all consumption. 

  • Use low water use plants and drip irrigation to reduce your water consumption. About 50% of water used in a typical residential home is for
    outdoor landscaping or swimming pools.

  • Reduce your consumption in January, February and March of each year and you could reduce your annual sewer costs. Your monthly sewer charge is
    calculated on your water usage in those months.​

Learn How to Read Your City Services Bill

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 ‭(Hidden)‬ Junkyard



 

How Will the Rate Increase Affect the Water Portion of My City Services Bill?

These rate increases roughly translate into a monthly increase of $2.37 in 2020 for the average residential water customer. 

Phoenix water rates contain a generous "allowance" of water that is included each month in the fixed charge. For those that keep their water consumption within this allowance, average monthly bills will increase by only an additional 83¢ per month in 2020. Phoenix water bills rank as among the most affordable in the country.*  


old table 1

​VOLUME CHARGES
 (Effective March 1, 2017)

In excess of use included with the monthly service charge

Seasons

Inside City

Outside City

Low Season:
Dec., Jan., Feb., March

$3.09

$4.64

Medium Season:
April, May, Oct., Nov.

3.63

5.45

High Season:

June, July, Aug., Sept.

4.08

6.12


 

old table 2

MONTHLY SERVICE CHARGE
(Effective March 1, 2017)

Meter Size​

Inside City

Outside City

5/8"

$5.50

$8.25

3/4"

5.56

8.34

1"

5.61

8.42

1 1/2"

6.04

9.06

2"

6.57

9.86

3"

20.23

30.35

4"

22.56

33.84

6"

24.60

36.90


 

old table 3

ENVIRONMENTAL CHARGES
(Effective March 1, 2017)
Cost Per Unit (1 Unit = 748 gallons)​

Note

Inside City

Outside City

Applied to all usage

$0.28

$0.42